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Hotel Vartiosaari

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Kuusamontie 900, Rovaniemi 96100 Finland
travelup.com
Booking.com
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (35)
Room & Suite (14)
Dining (9)

About

#19 of 68 Specialty lodging in Rovaniemi
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Restaurant
Breakfast in the room
Special diet menus
Wine / champagne
Hiking
Fishing
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Massage
BBQ facilities
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun terrace
Express check-in / check-out
Private check-in / check-out
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Room features
Allergy-free room
Bathrobes
Air conditioning
Room service
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Charming
Languages Spoken
English, French, Finnish
12Reviews1Q+A1Room tip
Traveler rating
  • 8
  • 3
  • 0
  • 0
  • 1
Time of year
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Language
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Popular mentions
+1
We arrived here on a business trip and this place is unbelievable. A winter wonderland on a private Island. Accommodation is immaculate, sauna , snow, freezing cold and so quiet. We were cooked a meal this evening by a personal Chef and I have never tasted food like it . Local starters, Salmon, and then Reindeer for the main. I can not recommend this place enough. 5 Stars does not even begin to say how good this trip has been. Ideal for business, family or just couples. You have to visit and eat here.
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Coming to Rovaniemi is a holiday that happens only once in a lifetime. Our stay at Vartiosaari was our last night and we had expectations of a warm dinner around the fire and a cosy stay in one of the rooms overlooking the river. We booked specifically to have a night out of town and away from the city lights. As they have a restaurant it meant that we could stay on the island and not travel any more once we had arrived. We didn't have a car so we were having to rely on expensive taxis. I had emailed them twice to request dinner and to ensure that provision was made for us. They replied on other queries and yet oddly did not communicate regarding dinner. They knew there was nobody on the island to meet us (ok, we can find a key and let ourselves in), but they didn't let us know that there would be no restaurant available - and therefore NO FOOD. We asked twice - and not once did they use this opportunity to inform us of their lack of staff. When we arrived we spoke to them through the Intercon system to confirm our arrival. Even then they did not mention anything about there being no dinner. Were they in denial - hoping the problem would just go away?! After checking in we went on an activity through Rovaniemi. If we had known there was no restaurant service we would have stayed in town and arranged dinner ourselves. As it happens we presumed the restaurant would be open as it had not been communicated otherwise. This meant that we came all the way back from town and had to go and come back yet again when we were finally informed that the hotel basically had no facilities available. I find it completely unacceptable that there were so many opportunities to inform us of the situation and yet not once did they think to let us know of internal staffing problems. It is really bad customer service and a lack of respect for other people's time and holiday to have such lack of communication when you know it will affect your guest's stay. We wouldn't ever have stayed out this far if we had known the restaurant wasn't open. We also would have stayed in town if we had known we had to eat in town. It is completely nonsensical to stay in the middle of nowhere without any dinner facility. I was totally shocked to be told only at 6.30pm that we were not going to get any dinner. And this was on a Friday night, when we have no transport and all other restaurants are already fully booked. I appreciate the owner driving us into town, but we still had to pay €28 to get back to the island, an expense we wouldn't have had to pay for. The restaurant reservation they made to try and help was at a 'street food bistro' - not exactly how I had imagined my last night in Lapland. €336 is way overpriced for the quality of the room, furniture and bathroom. Note that we booked a superior double and yet got a twin room. Another sad point to make against what we had hoped to be a fabulous night away from the city. The rooms themselves are pretty basic, not that cosy. The brick floor in the bathrooms make them very cold underfoot. The island is scenic, sure. But unfortunately for us this was an aside. The Sauna wasn't open, not even a key available to sort it out ourselves. I am exceedingly unhappy and unimpressed with the money we spent for a substandard room and hotel with a lack of facilities as promised on agoda.com when we booked. We communicated a number of times and hoped that the hotel would take proper and fair measures to adequately compensate us for a terrible last night in what was supposed to be a memorable evening, but which is only memorable for being a total disaster.
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This property is absolutely gorgeous. Very cosy, comfortable with some exceptional views. The service was 5 star. Milkha who assisted us was utterly sweet and very helpful. Would definitely recommend a stay here!
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It’s a small boutique hotel, unique and very cosy, with all the comfort you need on a little island accessible by a pedestrian bridge. You do need a car of your own. The loft layout is cute and spacious enough for a family of four. Everything worked fine including a proper coffee machine. We loved the meals here inside a large teepee kept very warm, for breakfasts and dinner - they were top notch. I wonder how it would look in the summer and other seasons. Must be beautiful all year round. Highly recommended. Kiitos, Milka!
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+1
Stayed in this little gem for a few nights! It was very welcome stay, as we were the only guests in the island! However, everyone made a stay great and special by preparing welcome drink and breakfast every morning! Fire was lit for us daily which made the place very cozy! Villa was very nice, but moments felt too hot, especially during the night! It was very cold outside, but inside I was very comfortable with short sleeve t-shirt! We also had Sauna in our villa, which made the stay even more special! We used it every evening and it was great! I would like to mention, that during our stay the rooms weren’t cleaned, but we were able to ask for any extra toiletries or towels, so it didn’t bother us. However, if staying longer, that may become an issue. Possibly it was just because there was nobody else staying at the time. The villas located in a little island which you only can reach by going through the bridge! The views can be truly outstanding and it was a great experience. I am sure it looks stunning in winter season! Definitely would recommend, just be aware you need a car as it is about 10km away from airport and also Santa Village!
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LOCATION
FinlandLaplandRovaniemi
NUMBER OF ROOMS
11
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Frequently Asked Questions about Hotel Vartiosaari
Which popular attractions are close to Hotel Vartiosaari?
Nearby attractions include Santa Claus Office (3.8 miles), Santa Claus Secret Forest - Joulukka (3.3 miles), and Santa Claus Village (3.8 miles).
What are some of the property amenities at Hotel Vartiosaari?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Vartiosaari?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Vartiosaari?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Hotel Vartiosaari?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Vartiosaari?
Conveniently located restaurants include Santa's Salmon Place, Lapland Restaurant Kotahovi, and Sky Kitchen & View.
Are there opportunities to exercise at Hotel Vartiosaari?
Yes, guests have access to a sauna during their stay.
Does Hotel Vartiosaari have an airport shuttle?
Yes, Hotel Vartiosaari offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Vartiosaari?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Vartiosaari offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Vartiosaari?
The staff speaks multiple languages, including English, French, and Finnish.