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Snow Village

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120 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Salisbury, United Kingdom
Reviewed 1 week ago

We booked through Thomson for day trip and travelled on 21st December the magic started as soon as we reached Bournemouth airport. Staff great. On reaching Finland we were looked after with such friendly staff at the airport taken to hangar for snow clothes. This is the only point where I was disappointed as didn't realise there was nowhere to...

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2Thank annettetoop
London, United Kingdom
Reviewed 2 weeks ago via mobile

Let me first say that this place is beautiful and the creativity of the Ice And Snow sculptures is absolutely amazing. We visited as part of a trip organised by our tour operator, Thomson. As part of the trip, the Thomson Rep repeatedly told us that they had laid on lots of extra activities; kids skidoo, sleigh rides, meet the...

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1Thank Keith M
Retford, United Kingdom
Reviewed 3 weeks ago via mobile

My friend and I visited this magical place we are two adults we had no children with us but this does not matter it's fir adults too Husky ride amazing! Reindeer ride lovely snowmobile exciting Meeting the elves ours was called Woolley mittens!(cute name ). Santa Claus yes he's the real one no imitation eyebrows ! He fad ruddy face...

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Thank Tremayn
Reviewed 4 weeks ago via mobile

We booked a day trip through Thomson from Doncaster for our six year old, we all thought it was magic from the moment we woke up! The staff and pilots were great with the kids, singing songs and playing games on the plane, we had breakfast provided and a good activity pack for our boy to write his letter and...

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1Thank Leeh6143
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear Leeh6143, Thank you for your feedback. It is great to hear you had a good time with us and sounds that you had some memorable times with your family! Thanky you for sharing you experience with us and you are most welcome to visit us again! Best regards, Anna

Reviewed 4 weeks ago

Myself, sister who is 67,my daughter 7 and twin great nephews age 7 went on the 11th December. My 1 great nephew has spina bifida so cannot walk. The flight there and back was amazing. The staff where great, really helpful assisting us on and off the plane. However once in Lapland it was a different story. We arrived at...

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Thank Tracey E
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear Tracey E, Thank you for your feedback, it is valuable to us when improving our services. I'm sorry to hear you had such an experience while visiting us. Accessibility is something we truly need to consider in the future and I can understand that moving on an ice and snow structures with a wheelchair was not a pleasant experience....

Reviewed 4 weeks ago via mobile

We all had the most magical day at the snow village and my boys aged 5, 4 and 2 were amazed the whole time we were there. We got to enjoy a little piece of everything and due to my children's ages it seemed the perfect amount of time to try what was on offer. They were all exhausted when...

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Thank LianChilds
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear LianChilds, Thank you for your feedback. It is great to hear you had a memorable visit here in SnowVillage! We are delighted to hear you got to see and experience lots of different things and enjoyed your time here. Many thanks and you are most welcome to visit us again! Best regards, Anna

Isle of Wight, United Kingdom
Reviewed December 14, 2016

So we were very lucky to experience the 'Search for Santa' day trip... Yes it's possible to do it in a day! Took off from Gatwick at 7am and started the 3h30 flight. The staff on the plane were EXCELLENT, clearly they have picked the enthusiastic staff to engage with the passengers, the vast proportion are clearly children. Songs on...

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Thank Pierro_uk
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear Pierro_uk Thank you for your feedback. It sounds like you had an eventful day with us here in SnowVillage! Great to hear you enjoyed especially our Lappish Ceremony. We are constantly improving our services and therefore your feedback is truly valuable for us. Thank you and welcome again! Best regards, Anna

neath
Reviewed December 12, 2016

Just returned from the search for santa day trip with Thompson. What can I say the kids had a manic and exhausting but very fun and amazing day. If I could go back in time I would definitely book the four night break, as I really think the extra cost would be worth it The day trip is a wonderful...

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2Thank sian2boys
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear sian2boys, Thank you for your feedback. We are constantly improving our services and your feedback is truly valuable for us. With your feedback we want to create better customer experiences in SnowVillage. We hope you had a memoravle day with us and you are most welcome to visit us again! Best regards, Anna

Braunton, United Kingdom
Reviewed December 11, 2016 via mobile

What an amazing day trip to Lapland Caught a flight from EXETER 7 am arrived in kittila 10.20 am (12.20 local time) Met changed into snow gear bused to show village and the fun began Good hot food served So much to do in the snow the elves were friendly helpful X Met Santa totally fab day out highly recommended...

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Thank 820Lucy
SnowVillage, Sales & Customer Service at Snow Village, responded to this review

Dear 820Lucy, Thank you for your feedback. It is great to hear you had a memorable Christmas experience with Santa and his elves! We are delighted to hear you enjoyed your visit here and hope you can visit us again in the future. Thank you and welcome again! Best regards, Anna

Telford, United Kingdom
Reviewed April 29, 2016

We flew out of Manchester on 24th January 2016 to return on 31st January 2016 We booked our whole trip and wedding through "Mighty Fine Travel Company" who were fabulous from start to end! As we didn't have a normal booking (though Inghams/Thomson) etc we had to get a connection flight from Helsinki through Finnair. it was a bit of...

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2Thank Nat M
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Services
  • Free Parking

Additional Information about Snow Village

Address: Yllaesjaerventie 158 | Lainiotie, Kittila 95980, Finland
Location: Finland > Lapland > Kittila
Price Range: $249 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Snow Village 3*
Number of rooms: 25
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Questions & Answers

Here's what travelers have asked, with answers from Snow Village staff and other travelers.
12 questions
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Questions? Get answers from Snow Village staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book the Rahunen cabin for your stay or the tepee cabin for a night! they are amazing!”
 of 5 bubbles NatM233, Apr 29, 2016 | Read review
“The log cabin we had was away from the hotel so check if you struggle to walk where your cabin is in relation to the main hotel”
 of 5 bubbles 268traceye, Mar 16, 2016 | Read review
“Take a small bag with your morning gear for when you use the warm room in the morning it is not possible to take a large bag to your room”
 of 5 bubbles Brebs, Mar 15, 2016 | Read review
“As the hotel is unique and made from Ice, you do not choose a room, it is chosen for you. Because of the area, it is peaceful, tranquil.”
 of 5 bubbles 175AnnM, Feb 17, 2016 | Read review
“take suite room, there is enough of space for two”
  • Forest room
  • Sauna room
  • Boat room
 of 5 bubbles 950eddyt, Feb 16, 2016 | Read review
5 of 5
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