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Comfort Hotel Goteborg

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Comfort Hotel Goteborg
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79 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Norway
Reviewed 6 days ago NEW

This is a good hotel, however still under renovation- but they did not start work before 09.00 - so it did not bother me. The staff are friendly and it is a modern art hotel. You can check in on the check in terminal if you do not want to stay in line in reception, very convenient and same with...

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Helpful?
Thank Lalina_Norway
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Lalina, I´m glad that you enjoyed your stay with us and that you found the hotel to be friendly and modern. It was fun to read that you liked our fasttrack stations for check-in and check-out. It helps our guests a lot and gives the reception staff more time to give normal service instead. I hope you will return...

Oslo, Norway
Reviewed 3 weeks ago via mobile

This is a perfect family hotel. With one exceptions we were very pleased with our stay - friendly staff, nice room, good breakfast and nice lounge area. We did not try the Asian restaurant but it looked nice. The main issue was related to the payments - for some reason our credit card was charged twice for the stay something...

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Helpful?
Thank bjorkby
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi "bjorkby", I am so glad you compliment my brilliant staff since they are my absolute most important piece in the puzzel. :-) I am sorry for the double charge of your credit card, at check-in we always make a reservation of the credit card and the bank normally holds this for a couple of days but it should take...

Strangnas, Sweden
Reviewed November 4, 2016

The hotel is undergoing a renovation, but since I stayed there over a weekend, I didn't hear anything from it. There is scaffolding around the hotel, but the inside is really nice. The hotel is centrally located a 10 minutes walk from the train station, and there is a bus and tram stop right next to the hotel. I stayed...

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Helpful?
Thank Carina H
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Dear Carina, I was very glad reading your review. Since we are a bit cheaper than most of the hotels in similar standard we have taken away some of the "extras" in the rooms but instead of the bathroom towel on the floor we have floor heating for your comfort. The breakfast should be the same every morning so I...

Colchester, United Kingdom
Reviewed November 2, 2016 via mobile

I have just returned from a 3 night stay. This hotel caught my attention when my friend was a guest at the launch party so I thought I would try it. All staff are very friendly and helpful. I had a single room 208 which has been mentioned negatively on a past review. I found the room to be a...

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Helpful?
Thank xxItsMissCxx
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Dear "xxItsMissCxx", I am glad to here you likes your stay with us. We are redoing the room 208 so next time you come to us, and might get the same room, it will look a bit different. :-) I am pleased to here you like my staff and our breakfast. Regarding the construction, they are not allowed to start...

New York City, New York
Reviewed October 17, 2016 via mobile

And I loved it! Such a comfy newly renovated room, friendly staff with great lobby, bar and restaurant - breakfast delicious and healthy ( minus points for lacking cinnamon buns though:)!) Location great with views over the city and inlet of Gothenburg. Now, if you are used to 5star all the way, perhaps this is not for you but great...

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Helpful?
Thank magnus l
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Magnus, As you say "Breakfast delicious and healthy"... where do you fit in the cinnamon buns? :-) Thank you for your review. We are glad you enjoyed your stay with us and we hope we will have the pleasure of welcoming you back to us soon again! Best Regards, Fredrik, GM

Reviewed October 14, 2016 via mobile

Excellent hotel in great location right on the harbour. Easy walking distance to everything. Great breakfast. Would highly recommend. Rooms are adequate in size but highly suitable for a comfortable stay.

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Helpful?
Thank Dianne1505
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Dianne1505, I thank you for your very kind review. I hope you will return to Gothenburg within short and that you then again stay at our hotel. We miss you already! :-) Have a lovely autumn, Fredrik, GM

Shanghai, China
Reviewed October 1, 2016

I really like this hotel. First I was skeptical since Comfort is a budget brand within the Choice hotel chain. However I was pleasantly surprised. Staff in reception, breakfast and restaurant are all very friendly. Friendlier than in most hotels. Room is newly renovated in nice colors. it is a bit basic but trendy and nice. Size of room is...

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Helpful?
Thank clemenzaist
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hej "clemenzaist", Thank you very much for writing a review about us. We are a new Comfort Hotel and the first one with its own restaurant. We are focusing on having the best staff as we want to great all our guests with friendlieness and good service, I am glad we managed to do this when you stayed with us....

Reviewed September 16, 2016 via mobile

We stayed one night only . Arrived at the hotel afternoon ! We have been greeting amazing by that friendly and very polite Sweden guy Julio which speaks lots of different language . For us came from Oslo and experienced one of the worse customer service to have such a good welcoming brought us a total different feeling ! Hotel...

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Helpful?
Thank Gustavo F
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Gustavo, I am very glad to hear that you enjoyed your stay with us. I will for sure tell Julius that you were happy with him and his service. :-) I hope you soon again will be able to come back to Gothenburg and that you then chose to stay with us once more. :-) Best Regards, Fredrik

Reviewed September 15, 2016

Avoid room 208. They gave me a cupboard room - very small! Other features of the room: the bathroom door wouldn't open properly because the bad was larger than the wall, there were no reading lights near the bed, all the light switches were far from the bed, the fan or something else was on throughout the night in the...

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Helpful?
1Thank sergionevet
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi Sergio, I am sad th read your review about us. The thing wth the bed was that the guest that stayed the night before had moved the furniture around and the bed wasn´t supposed to stand where it stood. The cleaning lady that cleaned your room was new and didn´t know better. The buildning is under construction and some...

Buffalo, New York
Reviewed August 17, 2016

The hotel was under construction during our stay and our floor smelled funny from the work being done in two rooms right across the hall. The elevator had two doors and two buttons to push for each floor so you had to determine which button to push based on which side your room was on. When the doors open there...

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Helpful?
Thank sadiebruno25
FredrikLeek, Hotelldirektör at Comfort Hotel Goteborg, responded to this review

Hi "sadiebruno25", I am sad to hear your stay wasn´t as good as it should have been. If we had made a mistake with your reservation I can only apologize this, I am glad to here everything went ok even though is took some time... Our "maze of hallways" have signs but we are putting up more signs to make...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Gothenburg starts here! One of the most famous buildings in Gothenburg has had an extensive makeover. With 158 completely renovated hotel rooms, a newly renovated breakfast room and lobby, gym with sauna, and new restaurant OGBG - Ostindia Göteborg which flirts deliciously with the popular flavours of Asia, we bring something truly unique to the Gothenburg hotel scene. With the best view of Göta River in town, Comfort Hotel Göteborg is the perfect base from which to explore Gothenburg. You'll find us in the city centre, just a 10-minute walk from Gothenburg Central Station. ... more   less 

Additional Information about Comfort Hotel Goteborg

Address: Skeppsbroplatsen 1, Gothenburg 411 21, Sweden
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Price Range: $80 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Hotel Goteborg 3*
Number of rooms: 289
Reservation Options:
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Also Known As:
Best Western Gothenburg
Gothenburg Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Hotel Goteborg staff and other travelers.
4 questions
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State College, Pennsylvania

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Questions? Get answers from Comfort Hotel Goteborg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors with seaview”
 of 5 bubbles Lalina_Norway, 6 days ago | Read review
“Avoid the rooms facing the back of the building”
 of 5 bubbles sergionevet, Sep 15, 2016 | Read review
“Harbour views are lovely”
 of 5 bubbles 49berniel, Aug 10, 2016 | Read review
“Rooms with lower numbers”
 of 5 bubbles vzhang1112, Jul 11, 2016 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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