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About
#36 of 59 in Gothenburg
Location
4.7
Cleanliness
4.1
Service
4.1
Value
3.7
Right in the city center of Gothenburg, with the Opera House, Ullevi, Scandinavium and the Swedish Exhibition & Congress Centre within easy walking distance, you will find the venerable ProfilHotels Opera, with both Modern and Classic touches. Enjoy our pleasant Wellness Area. In the immediate vicinity are also the popular mall Nordstan, Gothenburg Central Station and Drottningtorget, a real hub of the city’s public transport. A generous top-class breakfast buffet is served every morning and a nice lunch and delicious dinner can be ordered at the lovely restaurant Angelini - Italian-American cuisine. Meet up with friends or travel companions at Oak Bar for a drink before dinner or a night on the town.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Finnish, German and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
158Restaurantswithin 0.3 miles
26Attractionswithin 0.3 miles
Contact
Nils Ericsonsgatan 23, Gothenburg 411 03 Sweden
Name/address in local language
Getting there
Gothenburg Central Station5 min
Rental CarsSee all Gothenburg rental cars
1533Reviews3Q+A87Room tips
Reviews
Traveler rating
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On the face of it, this hotel should be a winner. A great location right in the heart of Gothenburg with easy access via train, bus, boat and tram, a lovely bar and a restaurant on site, together with friendly staff. What’s not to like? Unfortunately, the rooms in the old wing of the hotel. There is no climate control or air conditioning in the rooms, and if you therefore need to open a window to cool, you will get city centre noise all night. My room had worn and dated furniture, but the biggest surprise was that it had curtains which simply didnt fit the windows - big gaps either side. If your idea of a good nights sleep is quiet, dark and at a sensible temperature, then these rooms will do literally nothing for you. Also note that the hotel’s restaurant does not open on several week nights - although there are plenty of other options nearby. Worth noting that the breakfast venue gets crowded quite early too.…
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Insist on a room in the new wing. Or stay elsewhere.
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Helpful
Response from Martina Andersson, Gästservice/reception at ProfilHotels Opera
Responded 3 weeks ago
Dear Matt, Thank you for taking the time to send us your comments. We value your feedback and have shared it with hotel management to improve our guest experience. Wish you a warm welcome back again. Best regards Martina Andersson Front Desk Supervisor
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untight window with below-20-degrees Celsius temperature in the room, queues at breakfast, shortage of bread, slow reception people, no ironing board in the whole hotel but iron at room, bad geolocation of the hotel, great location in the city centre
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Martina Andersson, Guest Services / Front Office at ProfilHotels Opera
Responded May 19, 2022
Hi, We strive to improve, and you comments will help us in this quest. Please allow me to start by apologizing regarding the shortcomings on your last stay with us. We continuously strive to improve our product and service. We hope to have the opportunity to welcome you back soon again. Best regards Martina Andersson Front Desk Supervisor
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Name deserved it Opera.. I stayed like opera. Few things can recheck it again means then everything was good. Breakfast is served good. If you provide room service related to food then it be very helpful.
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jessica Edelton, Owner at ProfilHotels Opera
Responded 4 weeks ago
Hi Gun, Thank you for taking the time to tell us about your lovely stay. We really appreciate your review and are happy that you had an enjoyable stay with us. I will make sure to share your lovely words with my colleagues. We wish you a warm welcome back. Kind regards, Jessica Edelton Profilhotel Opera
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Note that cleaning for this hotel only means making the bed and providing you with new towels and soap. They forgot to clean one day and we had to go down and ask for towels The buffet was very messy and the personnel didn’t always use glowed when touching the food When asked about more knives, the answer was that they probably were in the dishwasher and they didn’t know when it was done Hotel room very small and used
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Date of stay: July 2021Trip type: Traveled
Helpful
The interior in our room on the 4th floor were really out of date and a disappointment. Considering the price we paid we'd expect a more modern and lighter room. The climate control didn't work and we had to ask someone to come and open the window for us since the handles were removed. The staff seemed uninterested in supplying extra ordinary service and responded slowly and without any enthusiasm. How is it possible to let a receptionist new to the job cover the desk alone in a fully booked hotel claiming to be 4 star?
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Rooms not facing the square are of course quieter
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Helpful
I have not stayed this property on previous stays in Gothenburg - maybe due to this visit I found it better value for money. The service, property & room was very good. Comfortable size room & bathroom. Breakfast restaurant was very good with friendly staff. Hotel being 1 minute's walk from the train station is very convenient - and also it's proximity to the rest of town. My only pet peev with hotels; My request for an early check-in (noon), was declined. I understand during high season when availability is tight, but I am a staunch believer in low season when availability exists, there is scope to win favouritism and customer loyalty with this little bit of flexibility - it doesn't cost anything to allow guests to check in an hour or two earlier. Other than that - very much enjoyed my visit.…
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Date of stay: February 2020Trip type: Traveled
Rooms
Location
Service
2 Helpful votes
Helpful
Response from MichaelaB1857, Guest Relations Manager at ProfilHotels Opera
Responded Mar 26, 2020
Thanks for sharing your experience with us. We are happy to read that you slept really well in our beds and enjoyed our delicious breakfast. There is no better way to start the day. We hope that we will have the pleasure of welcoming you back soon. Kind regards, Hotel Opera.
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We only stayed one night here the day before we needed to catch an early train. Staff were very friendly at check in and catered to our needs e.g. bag store and ordering take out breakfast. Rooms were reasonably basic, but exactly what we would need even if staying longer. Location was excellent and a short walk to the local station and trams, so it is easy to get about. I was most impressed with the take out breakfast service. There was no faffing around the next morning, especially as we needed to get off quickly to get our train, and the breakfasts were waiting for us when we checked out. They contained sandwich, yoghurt/granola, and juice and there was also an option of a take away hot drink. I was very impressed with how organised they were and we definitely didn't see similar treatment in other hotels on our travels around Sweden.…
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Date of stay: July 2019
Value
Location
Service
Helpful
Close to central station (around 5mins), and Nordstan shopping mall (this mall alone can keep you busy for half a day), there are restaurants, shops and cheap supermarkets in it. It's also not far from other attractions that you could easily reach by foot like thr Gothenburg Cathedral, and was around 30mins away from Haga Nyata and maybe 40 mins away from the Skansen Kronan. Rooms are quite small without much amenities. There's no fridge, but there's a boiler. There's no hair dryer either. Breakfast is good with quite alot of food choices.
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Date of stay: January 2020Trip type: Traveled
2 Helpful votes
Helpful
Service and location is great! Room is clean and neat. Breakfast buffet is wonderful! Till next weekend escape! View is okay because it is located in the central, very close to Central station and Nordstan, so if you love shopping it's just around the corner.
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Date of stay: January 2020Trip type: Traveled
Helpful
Response from MichaelaB1857, Guest Relations Manager at ProfilHotels Opera
Responded Mar 26, 2020
Thank you for your great feedback to us. We are so happy that you enjoyed your stay. Our breakfast is something we are especially proud of and we are thrilled that you noted it. You are most welcome back to us. Kind regards, Hotel Opera.
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I head read some iffy reviews on this hotel and arrived with low expectations but I was very pleasantly surprised. I would definitely recommend this hotel for a short city break. My only gripe was that some of the restaurant staff weren’t very pleasant. The rooms are small but have everything you need.
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Review collected in partnership with this hotel
Date of stay: October 2019Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$110 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel gothenburg
LOCATION
SwedenWest CoastVastra Gotaland CountyGothenburg
NUMBER OF ROOMS
198
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Claim Your Listing Frequently Asked Questions about ProfilHotels Opera
Which popular attractions are close to ProfilHotels Opera?
Nearby attractions include Horticultural Gardens (Tradgardsforeningen) (0.1 miles), Gustav Adolfs Torg (0.2 miles), and Gustavi Cathedral (0.2 miles).
What are some of the property amenities at ProfilHotels Opera?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at ProfilHotels Opera?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ProfilHotels Opera?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to ProfilHotels Opera?
Conveniently located restaurants include Avalon Restaurang, Restaurant Atelier I Hotel Pigalle, and Dorsia Hotel & Restaurant.
Are there opportunities to exercise at ProfilHotels Opera?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is ProfilHotels Opera located near the city center?
Yes, it is 0.3 miles away from the center of Gothenburg.
Are any cleaning services offered at ProfilHotels Opera?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ProfilHotels Opera?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ProfilHotels Opera offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ProfilHotels Opera?
The staff speaks multiple languages, including English, French, German, Italian, Swedish, and Finnish.