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BEST WESTERN PLUS Hotel Plaza

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418 Reviews from our TripAdvisor Community

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Showing 168: English reviews
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Riyadh, Saudi Arabia
Reviewed 2 weeks ago via mobile

I have been in this hotel many times, it is my first choice if I go Vasteras. Specious rooms, excellent breakfast, nice staff. Affordable cost. You can enjoy staying in lobby or you can go for shopping, markets and restaurants are connected to the hotel. This hotel is located in heart of city, near to lakes, public transportation, rental car...

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Helpful?
Thank aalfahhad
Stockholm, Sweden
Reviewed 4 weeks ago

The reception felt poor on the service. They didn't even start with saying hi. The breakfast was ok, however they were no clean tables for us to sit. The staff were poor on refill the food that's was finished. However the room were fantastic. The hotel is very near the train station and the city. You have like 5-10 minutes...

Review collected in partnership with FirstHotels.com
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Thank remmyo2017
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Remmyo, Thank you for your feedback. I'm sorry to hear that you felt you got poor service from the reception, we will bring it up with the staff. I'm glad to hear that you liked your room and the location of our hotel. Welcome back to us! Best regards Towe Bygde Shiftleader Best Western PLUS Hotel Plaza

Strangnas, Sweden
Reviewed February 19, 2017

An ordinary modern hotel that tries to use strange design furnitures to look good. The problem is that sometimes modern design furniture is impractical of use for example in the breakfast restaurant. They need more space for more sitting guests at breakfast. But a nice clean room with comfortable beds.

Review collected in partnership with FirstHotels.com
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Thank Niklas M
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Niklas, Thank you for your feedback about your stay here, also for your comments about our furnishing in our breakfast area. Iam glad to hear that your liked our rooms and beds. Hope to see you again with us soon! Have a great day. Best regards Towe Bygde Shiftleader Best Western PLUS Hotel Plaza

Stockholm, Sweden
Reviewed February 19, 2017

We had a great room with a couch and chairs. A big, clean room and bathroom. Our bed was very comfortable. We had a poor view from the room but, a nice view from gym and sauna. Big breakfast was tasty and had many choices.

Review collected in partnership with FirstHotels.com
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Thank audrey418
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Audrey, Thank you so much for your feedback and the five stars you gave us. I'm glad to hear that you liked the view from our sauna and gym. Welcome back to us Another time. Have a great day. Best regards Towe Bygde Shiftleader Best Western PLUS Hotel Plaza

Helsinki, Finland
Reviewed February 16, 2017

Good position, overall comfortable and very good breakfast (my room was having the view to the entrance of the shopping center... not extremely nice). To complete the positive experience was totally missed the "smile and kindness" of the front desk, during check-in, check-out and for general request. Staff demonstrated annoyance on almost all the request / question addressed. Front desk...

Review collected in partnership with FirstHotels.com
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Helpful?
Thank Stelvio R
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Stelvio, Thank you for your feedback regarding your stay here with us. I'm sorry to hear about your experience with our reception and we will take it with us. We're glad to hear that you liked our breakfast. Once again, thank you for your feedback. Best regards Towe Bygde Shiftleader, Hotel Plaza

Siegen, Germany
Reviewed February 15, 2017

I travel to Västerås once a month these days! I tend to be in one of two hotels, while the First Hotel Plaza is usually my first choice, if available! There are a couple of reasons for this: Firstly, it is as much central as it can get. Being located right at the central plaza, there is a bunch of...

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Thank Sebastian G
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Sebastian, Thank you so much for your feedback about your stay here and for rate:ing us with five stars. It makes us so glad to hear that you liked the central location of the hotel, our gym and your room. We're looking forward to welcoming you back! Have a great day. Best regards Towe Bygde Shiftleader, Hotel Plaza.

Lund, Sweden
Reviewed February 7, 2017

Typical business hotel to Swedish standards.The rooms are relatively large. A bit worn, particulary the bathrooms. Ongoing renovation (Feb 2017). Fast elevators and a skybar that is fascinating. Service minded personell.

Review collected in partnership with FirstHotels.com
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Thank 687andersl
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear guest, Thank you for your feedback. We are so glad yo hear that you liked our skybar with it's staff! Welcome back to us at Hotel Plaza. Best regards Towe Bygde Shiftleader, Hotel Plaza.

Reviewed February 5, 2017

i stayed in superior, renovated room. first of all - the renovation means (maybe) painted walls only. window that is impossible to close. the only heater is in the bathroom. cleaning service - below the average. the only advantage is that the hotel is close to everything- supermarket, restaurants,central station. and the breakfast is pretty fine.

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Thank Gosia M
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Gosia, Thank you for taking the time to write about your stay. We take your feedback with us regarding your room and also to our cleaning department. I'm glad to hear that you liked our breakfast. Welcome back to us, have a great day. Best regards Towe Bygde Shiftleader, Hotel Plaza.

Wrexham, United Kingdom
Reviewed February 2, 2017 via mobile

Stayed on business for one night recently and found the hotel to be great. Spotlessly clean with attentive staff. Sadly didn't have time to use the sauna or gym facilities due to other commitments. Breakfast was nice, with lots of variety. Would stay again if in the region.

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Thank Scott L
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Scott, Thank you for your feedback and for rate:ing us with five stars. It makes us really glad to hear that you liked our staff and our breakfast. Welcome back to us, to visit our gym and our sauna with it's beautiful view. Have a great day. Best regards Towe Bygde Shiftleader, Hotel Plaza.

Nottingham, United Kingdom
Reviewed February 2, 2017 via mobile

We're regular visitors to Vasteras and have stayed at the Plaza Hotel a few times before with mixed experiences. For earlier visits we had booked standard rooms and they weren't good, however, if you spend a bit more and book a suite on the 12th floor then the experience is very different. We have booked both 1201 and 1202 and...

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Thank Andy B
Plazavasteras, Shiftleader at BEST WESTERN PLUS Hotel Plaza, responded to this review

Dear Andy, Thank you so much for your nice review of our hotel. Great that you liked our suites on floor 12. We are currently renovating all our standard rooms this spring, we hope you'll come back to see the result. It makes us very happy to hear that you feel that we improved in many areas. Once again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A Hotel for business and pleasure. Meetings and holidays. Rooms, entrence, lobby, and breakfast renovated 2014. 25 Floor building with Skybar and restaurants. 203 Rooms and great meetingfacilities at the Aros Congress Center. Managed by the same owner. Parking under the hotel with direct Connection. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Plaza

Address: 10 Kopparbergsvaegen | Box 520, Vasteras 722 13, Sweden (Formerly Hotel Plaza)
Location: Sweden > Vastmanland County > Vasteras
Price Range: $104 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Plaza 4*
Number of rooms: 203
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Also Known As:
First Hotel västerås
BEST WESTERN PLUS Hotel Plaza Sweden/Vasteras
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hotel Plaza staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Hotel Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 1001 has a good view of the city”
 of 5 bubbles Z1513INjohn_, Jan 15, 2017 | Read review
“Choose top floor, window room facing East (towards the ABB building)”
 of 5 bubbles , Dec 21, 2016 | Read review
“Room no 500!”
 of 5 bubbles pia542016, Nov 27, 2016 | Read review
“Higher floors, superb view!”
 of 5 bubbles 549josephineg, Oct 19, 2016 | Read review
“Odd number rooms are all inside facing, and quiet.”
 of 5 bubbles petervee, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question