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Hotel Kvarntorget

Traveler (9)
Room & Suite (3)

About

#10 of 12 B&Bs / Inns in Uppsala
Location
Cleanliness
Service
Value
See why so many travelers make Hotel Kvarntorget their small hotel of choice when visiting Uppsala. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travelers like you. Rooms at Hotel Kvarntorget offer air conditioning and a kitchenette providing exceptional comfort and convenience, and guests can go online with free wifi. A convenience store, shops, and newspaper are some of the conveniences offered at this small hotel. A lounge will also help to make your stay even more special. If you are driving to Hotel Kvarntorget, free parking is available. Close to some of Uppsala's most popular landmarks, such as Uppsala Konsert & Kongress (0.4 mi) and Helga Trefaldighets kyrka (0.9 mi), Hotel Kvarntorget is a great destination for tourists. While in Uppsala be sure to experience local crab favorites at Hambergs Fisk. There is no shortage of things to do in the area: explore popular art galleries such as Bror Hjorths Hus and Godsmagasinet. We’re sure you’ll enjoy your stay at Hotel Kvarntorget as you experience all of the things Uppsala has to offer.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
158Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
33Reviews
0Q+A
5Room tips
Traveler rating
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I was only in Uppsala for the weekend, just on business, and my company had booked Hotel Kvarntorget for me so I didn't know what to expect. I was lucky in that they had booked me into the hotel, and not the hostel, as it isn not clear from their website that half the hotel is a hotel and the other half is a hostel. The first thing to note is that, unlike some of the other reviewers, I had no issues with the cleanliness of the room. Everything was clean, fresh and the lobby/breakfast was area was absolutely gorgeous. Like other reviewers, however, I noticed the absolute lack of staff. There is only someone at the front desk during check-in. The rest of the time, there is no available. Luckily I had no issues during my stay, but I don't know what I would have done if I had as there was never anyone available. As other reviews have noted, this means that there's no explanation about how the hotel works (eg. there's a keycode to open the doors after hours, but this is never explained, at checkout you leave your key in a plant pot on the desk.) The room itself was pretty nice, and the bathroom was clean and spacious. The shower is on a timer, which I found quite frustrating. It only runs for about 30 seconds before turning off, meaning that during the shower you repeatedly have to keep pressing the on button to make sure it doesn't shut off. My main complaint was that my room was quiet cold (around 15 degrees celsius) and I had no way of turning up the heat as there's no in-room unit. In terms of amenities, the experience was uneven. The hotel serves breakfast in the morning, but otherwise there is no option of food, as there's no lunch or dinner service. This isn't necessarily an issue, but without any front desk staff to help guide you, it can be difficult to find somewhere to eat nearby. In the room itself, for example, soap is provided in the bathroom but not shampoo or conditioner. Depending on the type of room you booked, towels might be an extra charge as not all rooms have towels included. The website advertises that there is a kettle in the room, which is true, but there are no mugs or cups or anything to use with them. It's simply a kettle. Unless you bring supplies with you, the kettle is of no use. As the kitchen is only open during breakfast, you have no ability to get supplies from them either. Finally, as I was staying a weekend, it was quite loud. The open concept lobby looks beautiful, and is a lovely place to eat breakfast and hangout out, but conversation carries. My room overlooked the lobby, so I could hear every conversation, word for word, especially on Friday & Saturday night when there were a few groups drinking and shouting. As there's no staff to ask them to quiet down, the party raged on both nights until about midnight - not terribly late by any means, but it was disruptive. Overall, the room was clean and the location was pretty good. The breakfast was nice and the staff I did meet were friendly and helpful. But overall, I'd say, the devil's in the details and there was little consideration or thought put into guest experience.
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This is by far the most awful place that I have ever stayed. I was in Sweden for a wedding; my boyfriend and I arrived on Saturday morning to the hotel, it was in an okay location but inside it was an absolute mess. First of all there was no one on duty at all to explain the rules of the hostel or to check us in. Instead we had to call a number and be directed to the lockbox (which was actually unlocked) which had our room key in there. We get to the room and it's disgusting - the bathroom was dirty, the room was filthy and there was a random oven in the middle of the room. All that could have been looked over if not for the atrocious manager involved and the absolute lack of communication with customers. We returned back to the hotel at just past midnight, only to find that the doors had been locked to the hotel. There was no one around, there was no way to gain access using our cards, we had simply been locked out. We called the number to the hotel only to get the voicemail. We called and waited outside for half an hour before we had to give up, flag down a taxi and get to the closest hotel. At no point was it communicated that the hotel had 'opening hours' of any kind When we returned the next morning, again no one was on duty. During our stay there we never once met anyone who actually worked there. When I called up the manager to complain and talk about some kind of refund, he started swearing at me down the phone and told me not to call again. Please please please, DO NOT stay here. There are plenty of other nicer places to stay in Uppsala - do not give this pig your money because it is an absolute rip off!
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My friends and I were there for a brief visit, only the weekend. One of the first things we noticed was that the room wasn’t very clean, didn’t look like anyone had vacuumed it for quite a while. We also noticed a horrible smell in the kitchen and a weird smell in the room. When I tried to shower the morning after, it was painful. You had two options, either burn in water directly from hell, or freeze in water from Antarctica. I really tried to get something in between but failed miserably. During the night you could hear every conversation going on and every door opening/closing. The kitchen was somehow always smelling disgusting, this might have been because of the food people cooked, or a smell that was always around; didn’t stay long enough to find out. The bathrooms smelled like urine and the floors were often wet.
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I think the hotel was easy to find and staff was really friendly. However, the staff was not available all day (they left like 18:00) and when I left the hotel there was no staff at all although it was noon. There was only a phone number which you can call if there is some problem. The room was clean and simple. There was a television and wifi was free. It was a bit weird that every room had one window but from the window you can see the hotel corridor! So you needed to always pull the curtains in front of the window so no one can see in the room. I unfortunately couldn't have a room with my own bathroom so I had to share it with several other people. Bathrooms were not very tidy and showers didn't work very well, so that was not very nice. There was a common kitchen for visitors to use which was nice but there were not many sauce pans and frying pans to use and no proper knives. It was also visitors' job to clean the kitchen afterwards and wash the dishes and everyone did not do that so it wasn't very nice to cook there. A good place to stay if you don't mind the dirtiness of the bathrooms and the kitchen or maybe you don't spend so much time at the hotel. If you only come there to sleep, then it's a great place.
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The hostel is very informal and friendly. The rooms are clean and comfortable, wifi works everywhere and the position is handy for the centre. Don't forget to bring with you the code for the door because if you come back late you're locked outside without it!
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PRICE RANGE
$48 - $63 (Based on Average Rates for a Standard Room)
LOCATION
SwedenUppsala
NUMBER OF ROOMS
29
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