When the program at the pool is from 8.00 am and they are cleaning at 8.30? Or when you are in the water and people from administration are coming inside, with no excuse, to see where to put a plastic carpet?
I have chosen this place on reviews and I was impressed from the moment we arrived . All members of staff are very pleasant and welcoming . The food is traditional with a touch of international cuisine , the selection of regional wines plus many more is outstanding . The facilities : indoor pool , sauna , outdoor pool are great ! I will definitely return . The rooms are decorated in the traditional style . Large and very spacious . I loved the shower which was powerful! The best Do not hesitate and book this place as you won’t be disappointed! Thank you Conacul ambient team ! Adriana
This is a great place. Indoor/Outdoor pool, many activities for kids and adults. Food is tasty and the overall sleeping conditions are great. Staff is amiable and pays attention to our needs. Great value for price. I would like to come back.
1. All guests traffic from the entrance to the rooms and back goes through the restaurant - absolutely unacceptable and unheard of. Luggage, people, visitors - all through the restaurant, disturbing guests eating but particularly dirtying the place. I am amazed the law allows them to function. Probably not. 2. Instead of a bellboy, the luggage is carried by the waiters, in the same outfits they use to serve lunch or dinner to the guests. 3. Waiters did not wear properly the masks even when put on notice by me. All tourist did. And, thereafter, they complain that HORECA gets closed. 4. Closed area, no view. The photos on the site are made by a very skilled photographer and you cannot get the sense of the pool/sports court/play court/fish pond/food terasse - all crowded into one another - it feels difficult to rest your eyes even in winter when few people were outdoors. No landscape in or outside the yard. 5. Early morning you need to get out for the receptionist to get a coffee - I suppose this means there is no room service, but this needs to be checked (I did not); 6. Insufficiently/improperly prepared food (including one of chef's specialties) leading to upset stomach and no night sleep (some courses were good, however); 7. No 5* bathroom - in any case, not to mention the malfunctions; 8. Interesting enough, reading the hosts' responses to the reviews I note that all unhappy guests are described as overreacting, too demanding, in error, etc. Had I read these host reactions before booking at Conacul Ambient I would have been sure this was the wrong place to go. A service provider should try to correct not to explain the deficiencies. My experience there shows that they are not correcting, not learning, and keep on misleading the guests and hospitality sites that this is a 5* hotel. It is not.…
I don’t even know where to start. We have been promised spa acces one hour/ day /room with reservation at the reception because of the COVID-19 situation which we found attractive so we booked a two night stay. First day, when we arrived we were told that sadly the spa is fully booked for that day and they don’t have what to do. We got a little upset because one day out of two was compromised, but we decided to get over it and we booked a reservation at 6 pm the next day. When we arrived there the spa was very crowded and when we asked for a solution, the man at the reception told us that there is a group of people who did not have reservation but who don’t want to leave and that he doesn’t want to get in a fight with them, so that was it. We called the manager and he told us that we can go to the spa at any hour we want, together with the people that will be there and I told him that we don’t want this because it is not ok because of COVID 19 situation and that we were promised something else and he said “ it is what it is, you don’t have what to do, this is my decision and that’s it and we will not give your money back if you leave because the check out hour has passed”. In the first day,in order to kill our time as we could not get to the spa, we decided to go and have a billiard game. Out of 5 or 6 pool cues, only one was not broken so we had to share it. After that we moved to table tennis.. but all the ping pong paddles were old and broken so we called it a night and went to sleep,but..the walls are very thin and you can hear all the noises including the fan from the spa, so we could not sleep at all. It was one the worst experience I ever had in a hotel regardless of the number of stars.…
Cristian is a village from a fairy world with beautiful houses and peace and quiet. Ambient has beautiful rooms, a swimming pool to be used in very safe conditions (1 hour/room) with no strangers around. The reception people might use a customer service skill training but this cannot ruin the great experience. I would go back anytime
When we chose Ambient Conac, I was expecting to meet not exactly luxury but for sure much space and a much more exclusive ambiance at the restaurant. I would not say that was so bad, but it is not worth it at this price. Also the location it is not so good.
Excelent service provide by Cornel, Lucica, Izabela and the chef Bogdan. Its perfect location for family. The experience of the staff spoke for itself and contributed to our perfect vacation !!! I will come back!
All good, this is a unique place i think, in that area. You will find very nice rooms, restaurant, food, pool inside and outside. All is very very clean! Every employee is well prepared and nice with you. This is fabulous for the entire family, fits the same for work, couples, or why not, solo.❤️
It was really interesting to stay in this nice place which is non usual especially for business trips :) Rooms are large enough with good bed and balcony. Dining area is very beautiful and only bad thing is smell from the kitchen which is too near. Staff is helpful and after all it is recomendation for sure.
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