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Sodra Blasieholmshamnen 8, Stockholm 111 48 Sweden
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Traveler (1514)
Room & Suite (677)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hôtel
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 160 hotels in Stockholm
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
From its 1874 opening, Grand Hotel Stockholm has been one of Sweden' s leading hotels. Royalty, heads of state, celebrities and Nobel laureates make themselves at home in refined waterfront surroundings near the Royal Palace. Old Town, Stockholm City Hall, Vasa Museum, Millesgarden and the Museum of National Antiquities are nearby.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Paid private parking nearby
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, Russian, Spanish and 8 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
66Attractionswithin 0.3 miles
2965Reviews33Q+A100Room tips
Traveler rating
  • 2,079
  • 520
  • 210
  • 90
  • 66
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Voyager713046 wrote a review Sep 18
3 contributions3 helpful votes
DON'T STAY THERE! No Email confirmation about ride to hotel from airport after calling hotel multiple times. One tiny elevator that is SLOW. Put in room with tub I couldn't climb in & out of. Had to wait to get another room after spending 8 hrs on the plane. Charged incorrectly for the airport ride. Room service is a disaster. Four scraps of bread in what they call a bread basket for over $20. Four pieces of fruit for what they call a fruit bowl for over $20. Things laying around in the Spa. Got locked in side Business computer room. Informed front desk about it no one cared about putting a sign on the lock. Told room service I didn't need service. Got multiple knocks on my door waking me up for days until the supervisor showed up. Got a double room charge for some fruit I asked for when room service forgot to bring what was requested. Supervisor shows up isn't nice and refused to remove the charge. Not a 5 star hotel! Don't go there! Staff doesn't seem to care. There are better hotels in Stockholm.
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Date of stay: September 2022
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Service
Room Tip: Choose a room at a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie wrote a review Apr 2022
Los Angeles, California3 contributions5 helpful votes
Hotel's Favorite
There are not enough words in the English dictionary to describe how spectacular the Grand Hotel is. If you need a place in Stockholm to get away from busy city life, the Grand Hotel is the place. The rooms are beautifully decorated, spacious and have super comfortable beds so one is refreshed after a good night sleep. But more importantly, one is mentally refreshed knowing that every little detail has been taken care of by the meticulous staff. The staff is truly outstanding – Francisco is so welcoming at the front to the efficient front desk to the hotel housekeeping servicing the room. Rather than outsourcing the cleaning to an outside firm which I believe other Stockholm hotels do, I believe the Grand has its own in-house cleaning staff. The difference is night and day. I work in the hotel room during the time rooms are normally serviced. At other Stockholm hotels, I sometimes miss the opportunity to have my room serviced because the cleaning company has left for the day. At the Grand, I do not have to worry about being out of my room at a certain time in order to have my room serviced. Not having to remember little details like this every day is priceless. Attention to detail by everyone at the Grand is consistent. I have seen some guests be rude over very little things – maybe they had a bad day. So it was amazing to see how professional the staff is despite having been subject to rude treatment. I know I would have not been able to be so gracious as they have been. The hotel is stately, historic and yet state of the art at the same time with Smart TVs that stream in the rooms. Internet is very fast and is never down. The rooms have plenty of charging outlets which is unusual for a historical building. The hotel has thought of everything for the working traveler – rooms are equipped with electric converters and the business center is beautiful. It is very convenient to have access to a business center with printers, computers and a place to work, all in a beautifully decorated room complete with comfy sofas and chairs. It seems like many hotels in Stockholm have done away with business centers within the hotel and so I really appreciated this extra amenity. The Nordic Spa is unlike anything I have ever seen. It is as if one is swimming in a cave with lighted torches giving just the right amount of light to make one feel transported to another world. The saunas and all of the water amenities are so relaxing and refreshing. Around 6 or 7 years ago, I remember the Grand used to allow children swimming access during a specific times. I hope that in the future, the hotel might consider reinstating these specific hours as currently, no children are allowed inside the spa. The Grand Hotel is one of the most beautiful hotels in Stockholm. Somehow, it manages to preserve its distinguished history yet at the same time, it is able to provide the modern amenities that a working traveler needs.
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Date of stay: April 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Richard Lindh, Marknadsföring at Grand Hôtel
Responded Apr 27, 2022
First of all - thank you so so much for taking your time to write this fantastic review. It truly makes us so happy and I will make sure to share this with the staff. Have a wonderful day - and I hope we will have the honour to welcome you soon again. Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trish C wrote a review Sep 18
1 contribution
The hotel is on the harbor and offers views from the restaurant. My room did not have a view, but I didn't mind. The hotel staff was terrific, both day and evening shifts. There is a nice buffet in the morning, or you can eat in another restaurant if a buffet is not your thing. The room was great, and housekeeping kept it so nice. Each time I came back to the room, it looked like it did when I initially walked in. The location is key to tours, and there is a park with festivals (While I was there, there was a Brazil festival) and a nice outdoor restaurant (went there for lunch--had terrific toasted goat cheese, pine nuts, and honey sandwich). Sunday night, many restaurants are closed, but our concierge provided a terrific option. The Spa offers a very warm pool (more for relaxation than swimming) and a fitness/yoga area. I didn't use many of the SPA services as I didn't have time, but next trip, I will. A few highlights were the boat tour, photograph museum, Vasa Museum, and Nobel prize museum. They are unique to Stockholm. At checkout, it was 3 am for my pick-up, and the night shift was terrific--upbeat and helpful. All around a fabulous experience
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Date of stay: September 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LeCirque248 wrote a review Sep 17
Providence, Rhode Island13 contributions16 helpful votes
We recently had the opportunity to stay two nights at the Grand Hotel Stockholm prior to the start of our Baltic Cruise. The location, ambiance, amenities and service were spectacular. We would highly recommend this property not just for its great location but for the views, restaurants and stellar service.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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649ic wrote a review Sep 5
New York City, New York392 contributions811 helpful votes
20 years ago I stayed here in the middle of a heat wave and was frying in my room. Now the hotel is air conditioned and it was freezing in our room if we wanted it that way! This is a grand hotel in many ways, one that is the pride of the country. There are some beautiful public rooms and you should see the ballroom and their hall of mirrors. Arriving from the Arlanda airport Express, just take a taxi for $15 to reach the hotel and don't try the metro because the transfer at the central station is a real hassle and if you come out at the wrong end of this station you will walk 1/3 of a mile to the hotel. We had a beautiful 2 bedroom suite with balcony (river view suite plus deluxe room) that was adorned with flowers, from which we took lots of family photos. They also decorated our living room with lots of flowers. The bathroom was huge and the bathtub easily fit a 5 1/2 foot tall person. There were plenty of closets. The buffet at the hotel is very good, and the kids got an excellent pasta gnocche instead from the a la carte menu. Dinner at the Matbaren bistro in the hotel was also very interesting and rather good. We enjoyed the various fresh juices and berries on the buffets here which were farm fresh. Best showers here are in the spa; it's a very luxurious spa for a city hotel and I enjoyed the heated wading pool which I somehow managed to swim laps in. The well-appointed gym can be crowded at times but generally was OK. There is a yoga room for stretching in case the gym is crowded. Smoothie bar at the gym is good. Book massages one week out to avoid disappointment. I managed to get one on cancellation. Helen does a great relaxation massage; take the 75 minute version. English newspapers are available in the lobby. Two annoyances: You need to take an elevator to the spa level; I'd rather take the stairs to avoid waiting for the elevator. Also, in our suite in the entry foyer the lights come on via motion sensor and there does not appear to be a switch to turn them off. There should be. Uber works well in the city and will save you 50% off the price of taxis when you go to points beyond the hotel. But at least taxis are always on line in front of the hotel making them hard to pass up. Concierge staff was friendly and helped quite a bit pre-arrival as well as arranging a last minute city tour with a top guide when our ToursbyLocals guide cancelled on us. Anyway, I'm sure this is still the top hotel in town. The location is fantastic; it's a 5 minute walk to NK Department store and you are within 10 minutes taxi ride to the central station. The waterfront views are lovely and the hotel feels very grand when you are inside.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 2 weeks ago
Hi, thank you so much for your review. Happy that you enjoyed your stay with us. Wish you a wonderful stay, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian wrote a review Aug 2022
London, United Kingdom9 contributions5 helpful votes
Hugely disappointing. It’s been a long time since I’ve stayed in a hotel so badly managed. Problems started even before we arrived. We brought a nanny with us so my wife and I were excited about the chance to have a few nice evenings out. I emailed the concierge desk in advance to ask them to book some restaurants/events during our stay. Normally these are the sort of requests a good concierges relish. My emails were ignored and I eventually had to contact the front desk to get the concierge desk to even reply. In the end, I shouldn’t have bothered. We’d have done a far better job ourselves with less hassle. We were at the noisy end of the hotel and had 3 nights with no sleep (reading through some of the other reviews indicates we weren’t the only ones who had this issue). It took 3 complaints before we were eventually moved to the quieter end of the hotel. Until we were eventually moved, the staff’s solution … complimentary earplugs! (I’m not kidding). Restaurants were chronically understaffed. Waiting 20 mins and having to ask 3 times for a coffee every morning at breakfast got tiring very quickly. On our first evening, we had eaten our food and were looking to pay before my wife’s glass of wine had even arrived. The service was so bad we avoided eating lunch and dinner at the hotel where possible. We stayed at the hotel for two weeks but were never made to feel welcome. We interacted several times every day with the staff at reception but even after two weeks no-one had bothered to even learn our names. Hotel is not child friendly. At best children are tolerated (eg kids aren’t allowed to use the pool). I could give lots more examples but the final straw that caused me to write this review was a large unauthorised charge on my credit card after I had settled the bill and we had left the hotel. The hotel have admitted the mistake but 3 weeks later I still haven’t been refunded.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Not worth the high prices. Avoid if travelling with kids or for stays of more than a few nights.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 2 weeks ago
Hi Brian, I am ever so sorry that we faild to give you the experience that we truly strive and stand for. Happy to hear that everything is in order now regarding your refund though. Once again, thank you for your patience and I wish you a great day. Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter T wrote a review Aug 2022
5 contributions4 helpful votes
Dinner on Verandan with my family Friendly and rapid service and delicious buffet with Swedidh specialties Also a spectacular view on the Royal Castle and the port. Very nice experience We will come back soon Highly recommended Wonderful , great food, friendly service, But I have been spoiled by having the privilege lately to stay at Grand Hôtel quite often, it is a very friendly and heartfelt feeling, amazing they can always accomplish this with such a big hotel. Congratulations
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 3 weeks ago
Hi, thank you so much for your kind words - so wonderful to read. Makes us truly happy. Hope to see you soon again, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
huseyin a wrote a review Aug 2022
1 contribution
extremely satisfied.suggest to everyone. very close proximity to almost every pğlace a yourist may like to visit.didnot have time to dine in restaurants but breakfast was very well organised. and especially try Turkish yogurt
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 3 weeks ago
Hi, thank you so much for your kind words - wonderful to read that your where exremely satisfied with your stay - makes us so happy. That is our daily goal. Wish you a wonderful day, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe A wrote a review Aug 2022
New York City, New York66 contributions49 helpful votes
Amazing location. Best staff ever (special mention to Issac). Bell persons and concierge that are super helpful, outstanding restaurants options, and a staff that does everyone they can to make you stay exceptional. Can’t wait to be back. Thank you for making our experience an exceptional one. Joe
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 3 weeks ago
Hi Joe, thank you so much - wonderful that you enjoyed during your stay with us. Hope we will get the honour to welcome you back soon again, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mags wrote a review Aug 2022
Monkstown, Ireland23 contributions4 helpful votes
Lovely hotel in perfect location. Lots of restaurants and shopping nearby. Room great, bed super comfy, staff helpful but not in your face, friendly too. Will definitely stay here again when back in Stockholm Stayed in bed too long to try breakfast
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Lindh, Marketing at Grand Hôtel
Responded 3 weeks ago
Hi, thank you so much for your review. Wonderful to hear that you had a great stay with us. Wish you a wonderful day, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$289 - $412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
stockholm grand hotel, intercontinental stockholm
LOCATION
SwedenStockholm CountyStockholmNorrmalm
NUMBER OF ROOMS
278
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Frequently Asked Questions about Grand Hôtel
Which popular attractions are close to Grand Hôtel?
Nearby attractions include Stockholm Canals (0.1 miles), The Royal Swedish Opera (0.2 miles), and Hallwyl Museum (0.3 miles).
What are some of the property amenities at Grand Hôtel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hôtel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hôtel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hôtel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hôtel?
Conveniently located restaurants include Stockholms Gastabud, Operakallaren, and Glashuset.
Are there opportunities to exercise at Grand Hôtel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Grand Hôtel located near the city center?
Yes, it is 0.5 miles away from the center of Stockholm.
Are any cleaning services offered at Grand Hôtel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hôtel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hôtel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.