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Cheaper
Average
Higher
About
4.5
#19 of 152 hotels in Stockholm
Location
4.9
Cleanliness
4.6
Service
4.5
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Diplomat is a stylish and elegant hotel in the heart of Stockholm. Here – on the prestigious Strandvägen – our guests are perfectly positioned to explore the green scenery of Djurgården, the high-end shopping experiences surrounding Norrmalmstorg, and the vibrant restaurant scene at Stureplan. The unique Art Nouveau palace and its stunning views of the Stockholm waterfront make for a five-star hotel experience in every sense of the word.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Hotel Diplomat garners praise for its attentive service, although a handful of guests have encountered inconsistencies. Its prime location near major attractions and beautiful views, alongside the hotel's cleanliness, are consistently lauded by guests.
The elegant atmosphere and tastefully furnished rooms contribute to its charm, which many find to be of good value, especially with the inclusion of a satisfying breakfast. However, travelers should be mindful of room size and varying temperatures on upper floors.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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We really enjoyed our stay at the Hotel Diplomat, it's an excellent hotel in a perfect location for easy walking to most of the main attractions and shopping and also for catching the Stromma boats out to Artipelag and Drottningholm etc. I would definitely recommend buying Go City passes for your stay in Stockholm, great value and allow entry to many of the main attractions in this beautiful city.
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Bengtsson, Guest Services / Front Office at Hotel Diplomat
Responded Dec 27, 2023
Dear Inglis T, Thank you for taking the time to share your positive experience at Hotel Diplomat. We are delighted to hear that you enjoyed your stay and found our hotel to be excellent in a perfect location. It's great to know that our central location made it easy for you to walk to most of the main attractions and shopping areas. Your recommendation of the Go City passes is greatly appreciated, and we hope it adds value to future guests looking to explore the beautiful city of Stockholm. We're grateful for your kind words and recommendations, and we look forward to the opportunity to welcome you back to Hotel Diplomat in the future. Best regards, Sophia Bengtsson Guest Relations Manager
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Hotel Diplomat is one of those classics which has been around for ages, it is a landmark, always has and always will be. Known for their Afternoon Tea since more than 50 years this gem could have been lost to future generations if it would not have been for a forward thinking owner. This stocky conservative landmark got a makeover and entered the 21 st century in grace and guess what? We stayed there for 24 hours and had a splendid time: Check in gave us and idea as we were met with all smiles and this good honest service that somehow makes you feel very special. Room, sheets and bathroom were all top-notch and just after checking in, resting in our room there was a knock on the door and a gentleman handed over a small, nicely wrapped candy-bag with a note letting us know that they were there in case we need anything. Professionals!!! The Spa was really nice with a big sauna, marble bench that was heated and a very nice shower. Perfect place to relax in private before going out to dinner. Breakfast? Oh yes, exquisite is one word. Super nice staff all over with smiles to spare. This is not a five star luxury hotel like The Grand Hotel some five minutes walk away. But, this hotel offers you more than that- World Class Service with a warm smile and as it felt right then, this is the best hotel in Stockholm right now.
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Date of stay: April 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie Matsson, Gästservice/reception at Hotel Diplomat
Responded Apr 15, 2021
Dear 770alexv, And suddenly the sun came out from behind the clouds! Your words put the finger on the spot! This is who we want to be for you, this is how we want you to feel while staying with us. Your words will carry us in our efforts to greet and meet all of you, our longed-for guests. So happy to read that you enjoyed your room as well as the breakfast buffet. Our team is proud and professional, and they love to treat you with both the service you should expect but also , sometimes, with a treat or surprise! We look forward to welcome you back soon again. I would appreciate if you took the time and effort to contact me in advance before next stay to let us know if there anything we can do to make your next stay as memorable as this one. Kind regards Marie Matsson, Head of Guest Relations marie.matsson@diplomathotel.com
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An old classic luxury hotel which keeps the atmosphere, charm and vibe of historic times without feeling dated. We had booked a deluxe sea view room and got upgraded to a corner junior suite with an amazing view over Nybroviken and the city. The room was extremely spacious and had this air of history in the walls, from furniture to the crystal chandelier as the centerpiece of the roof. Lovely bed and linen, which made us wake up all ready for a full new day in Stockholm. Due to the covid situation the breakfast was somewhat limited, but everything available was just great. Our package included 1 private hour in the hotel's retreat, a highly recommended experience to good to miss. The retreat has a nice big shower, hammam and sauna - it's also possible to add different treatments to the experience. Extremely nice, helpful and friendly staff who makes sure your visit will be the best possible. The hotel has a very popular and nice outside restaurant/bar during summer and the location is fantastic with all shopping, restaurants and entertainment just around the corner. We will definitely stay at Diplomat again!
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Date of stay: May 2020
Value
Cleanliness
Service
Room Tip:Book a room with sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There were several “bests” about our stay at the Diplomat. First the people, Andreas, Maria, Aneta, Alyssa and others made our stay outstanding. From organizing the best table at TAK for New Years, recommending outstanding restaurants (even from desperate and last minute calls from the street) to arranging an emergency massage for a pained family member. Christopher even opened the Butiken at 6:30am to get us breakfast for the car ride to the airport.
The second reason is the beautiful, charming, comfortable surroundings. We were 8 people from London and the States in 4 rooms for Christmas and New Years, a total of 12 days. We all together and separately felt we were in our own homes. At all hours of day or night we were spoilt for choice as to where we could sit and relax. The hotel is the ideal size to make it feel cozy for everyone but with enough buzz to make you feel you are at the right place.
Additionally, the furnishings are gorgeous, done in such good taste, and still very zen and peaceful.
Having the choice to have breakfast or lunch in the restaurant for a full buffet or alternatively the chic boutique cafe, Butiken, is ideal. Butiken offered many delicious choices to meet all food intolerances. If you just wanted a quick oat latte and berries for breakfast its the place for you.
Of course, the location in Stockholm is perfect. We all agreed it is our favourite hotel and will return very soon.
Adelaida
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night to celebrate my wife’s birthday and how lovely our stay was. Without underestimation Hotel Diplomat is one top hotels in Stockholm, the service is magnificent, and all personnel was very kind, constantly on toe to fully pamper and take care of us at every need that came up during our stay.
We stayed in a Delux Sea view room and it was very nice, all from the classic interior to bathroom and the window view over Nybroviken. Absolutely fabulous! We had salad for lunch in the restaurant and likewise here- food and the service holds top level. I warmly recommend just lunch in the restaurant if you are not staying in the hotel.
Breakfast was also very nice, great service and food with highly elevated flavors in a very relaxed and peaceful environment. What a good morning to wake up too!
I have seen and stayed in a fair share of hotels during my traveling in my profession the last 16 years and on vacation purposes in multiple countries globally and I must admit- I have hotel Diplomat very high on my list of best ever hotel experiences! I might go back sometime, but since I live in Stockholm the occasions of hometown hotels stays are limited, so let’s see about that when I find a good cause!
I warmly recommend Hotel Diplomat if you are seeking for that little extra all in your hotel stay.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip:Choose a sea view room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albin Ydmark Buhre, Annan at Hotel Diplomat
Responded Aug 30, 2021
Dear John M, I would like to thank you for sharing your feedback with us from your recent stay. It makes me so happy to read how well cared for you were during your stay. I will make sure to share your comments with our team, who I am certain will feel encouraged by your remarks. I look forward to welcoming you back with us shortly. Warm regards, Albin Ydmark Buhre Front Office Manager
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Good location. We got an upgrade for a sea view room with off course was nice although the traffic during the night was surprisingly noisy. If you like to sleep with an open window during night I would recommend choosing another room type. Poor reading light in bed and not very comfortable bed.
A bit boring breakfast alternatives. For example regular oatmeal porridge just served with some banana and pomegranate seeds. In a fancy place like this I would expect the porridge to be fancy as well. Very attentive breakfast staff.
Very small gym with an extremely low ceiling.
Overall nice ambience of the place and friendly staff.
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fredrik Palmstierna, Annan at Hotel Diplomat
Responded Sep 20, 2020
Hi Bee438, Thank you for your feedback. We work hard everyday to make every guests experience the best possible and will take all of your points into consideration in our continued pursuit to meet all of our guests high expectations. We hope to see you back soon! Best regards, Team Diplomat
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We stayed as a group but I don’t think I saw a single smile from any member of staff for a whole week, except from Anya in the breakfast room.
Room small and no turndown service, despite advertising, forgetful or haphazard cleaning of bathroom, even when specially requested, sheets were left dirty for three days with no explanatory note of any kind. No coffee machine even when other members of the group in identical rooms had been provided with one, reception desk poorly manned and often no-one available. All this is unforgivable in a hotel which purports to be of the highest standard
Location is good, food acceptable, but service at all times (restaurant and reception) was perfunctory, not personal and not friendly. Food tables in the library left uncleared for over an hour and then only done partially.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Albin Ydmark Buhre, Other at Hotel Diplomat
Responded Jun 20, 2022
Dear Carolineray, Thank you for sharing your experience with us after staying here at Hotel Diplomat. I am terribly sorry to see that you did not get the best experience during your stay, and I will take your comments with me for future training purposes. I hope to get an opportunity to welcome you back with us in the future. Kind regards, Albin Ydmark Buhre Front Office Manager
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If only for a few nights as a mini vacation we had the most relaxing and comfortable stay at this very friendly, relaxed and extremely well located Hotel. Right in the city Center of Stockholm with a beautiful view over water and amazing buildings. ( make sure to get a room facing the street/ water) From the minute we checked in we had a great time and hardly had to or even wanted to leave the hotel. Breakfast is small but contains all the ingredients that you’d ever want. Restaurant ambiance is great with a lounge feeling. Soft music and well made classic food. Our room was spacious and quiet even if in a semi busy city. Service is friendly and room service fast. Well done to the staff for making us and everyone else feel safe during these Corona times. All staff keeping a safe distance without loosing attentiveness and making the experience stiff. Very impressive stay.
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Date of stay: December 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This has been my favorite Stockholm hotel for 10 years so it is a pity I cannot come back to the wonderful view and beautiful lobby (that are still there and merit the extra star above 1). But otherwise the last stay was a disaster, probably because the hotel is dramatically understaffed. Examples out of 4 days. Waiting time for something to eat arriving at breakfast was between 20 and 60 minutes, when picking room service instead the message was we have too many orders can’t deliver. In the bar long wait for drinks, no snacks even after asking twice. Impossible to pay the bill at the bar one day. Reception long waits as either no one or only one person working there. Room not made at 3pm twice in four days. And all employees stressed and not smiling. Really sad.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marie Matsson, Gästservice/reception at Hotel Diplomat
Responded Dec 14, 2021
Dear Hedgeman63, Thank you for sharing your feedback with us regarding your stay at Hotel Diplomat. I am terribly sorry to read that we failed to live up to your reasonable expectations. I will share your feedback with our management team, so that we as a hotel can continue to grow and provide our guests with the high level of service one should be able to expect from Hotel Diplomat. I would greatly appreciate to get in contact with you to hear more about your experience, and I can be reached by email at marie.matsson@diplomathotel.com Best Regards Marie Matsson
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You cannot find a better location for central Stockholm. Surrounding area is gorgeous. Walking distance to all the must see sights, plenty of Restaurants and night life in the area and also 10 minute walk to the bridge crossing over to lovely Djurgården Park, which has additional museums such as Wasa. Service is 5 star. All staff are highly trained and clearly the Hotel Director is running a tight ship. Breakfast is top notch. Not excessive choice, but all you need made of quality produce. The views are superb. Hotel Guests mix with well heeled locals - the hotel is located on the most prestigious street in Sweden. Yet, the place has a pretty relaxed vibe. Rooms are of high standard with refurbished bathrooms. Style in rooms is more grand & classic rather than modern and trendy. We always stay here during our visits to Stockholm.
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Date of stay: October 2020
Value
Location
Service
Room Tip:Get a sea view if you can. Most rooms face the courtyard (with nice architecture..)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear rainydaysofjune.
We offering babysitting. Please contact our concierge and they will be happy to help you.I wish you most welcome to Stockholm and Hotel Diplomat. Kind Regards Marie, Marketing Manager Hotel Diplomat.
There are more places to choose from in the Stockholm area.
PRICE RANGE
$262 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diplomat hotel stockholm
LOCATION
SwedenStockholm CountyStockholmÖstermalm
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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