This is the second time we stay in this hotel and the last time due to deception when I arrived at the hotel the two women receptionist lied to us . We booked a twin clssic room in advance and the payment was made through the travel agency, but they said and confirmed that the hotel does not have twin rooms at all and there is no classic room in the hotel that have only standerd because they want us to( pay ) to get better room !! until we spoke with the management and he offered us a twin classic room as what was previously booked I ask the hotel management to hire credible nice and friendly staff to win the customers because the reception staff are not nice at all, I recommend to stay in another hotel
The premises are spacious and clean. However, the room was tiny. I can imagine how fancy this hotel was as new, but now it looks like time has left its marks on everything. I could be happy with the hotel, though, if there weren't this terrible Dixieland music played everywhere, all the time. You have to listen to it during check-in, lunch, dinner, bar night, breakfast and check-out etc. Why, Scandic? The breakfast system was promising: book your table and have a guaranteed seat. However, the tables were not properly clean, there was no table setting of any kind, the food was very basic, and there was nothing exceptional in the breakfast dishes. My only reason to come back would be the location, but the bar and the breakfast were chaotic and accompanied by the horrible dixie.
We arrived at 8.30pm on a Saturday and the atmosphere was brilliant. The bar was in full swing, with a piano player and DJ were great. It was a great was to experience the hotel. The deco is brilliant. I think a lot more impressive than in pictures. Reception - the staff were brilliant. They couldn’t have done more for you, and friendly. Bedroom - really comfy beds, the style of the general hotel space continues into the room. I think bathroom was particularly impressive, and I didn’t see any promotional pictures of this before we visited so this was a great surprise. Breakfast - we only had breakfast once and it was really good. The only suggestion I would make is maybe more fruit juice options? But apart from that I can’t think of anything they were missing. I would 100% recommend this hotel to anyone travelling to Stockholm.…
The hotel is very good and central located close to shopping streets and T station. The rooms are nice (we had a room on the highest floor) with a little lounge. Unfortunately the bath is very small. Great breakfast. We can not recommend the dining restaurant Paul‘s. But we can highly recommend the bar. Just wondering why the bar is closed on Sunday..?
Very serviceminded, helpful and nice staff! Location good in the middle of the city and close to the trainstation. Both breakfast and dinner were of the best sort. Tasted home made. 🌟 Will stay at this hotel next time.
We only had one cleaning after 3 days during our 6 day stay, even after contacting the front desk about it several times each day. The one cleaning did only happen after speaking our disappointment to the front desk. However, we had clean towels, when we asked for them.
The staff was fantastic, the rooms tidy and comfortable. Greta had nice drinks and pastries! And the breakfast was amazing, especially the omelette making. All in all; a fantastic and luxury birthday!
I love the feeling of stepping into a movie when entering this hotell. Glamorous rooms, worth paying extra for room with view of Hötorget. Very helpul and lovley staff! Very nice breakfast with everything you may need.
Housekeeping took the second card to our room. First we thought we been robed but the front desk told me it was the Housekeeping who took it. Why go in to our room 2 hours from the time we checked it and take our card that hold the lights on for us until we would be back.
Great service and great location to me. Easy to get to all my client Meeting and dinner reservations. The breakfast was fenominal, and the service worked super well! The only bad thing was the waterpresure in the rooms shower.