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First Hotel Stadt

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First Hotel Stadt
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159 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Harnosand, Sweden
Reviewed 2 days ago NEW

Bad lights, remote broke. Good bed and clean rooms. Not so good sound isolation. Slow elevator. Ok if your´re looking for a room to sleep in. Peronell was kind even if one of them served other customers before me even if I had waited for a while. Probably by misstake.

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Helpful?
Thank 29kajk
Skelleftehamn, Sweden
Reviewed 6 days ago NEW

Friendly staff but the hotel needs to be renovated and please put in som love in the breakfast. It was sad. I could hear other guests thru the walls, when they took showers, and went to the toilet. Slamming doors in the corridor. The staff did well considering what the standard of the hotel is

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Thank thomaseW6576PU
Reviewed October 17, 2016 via mobile

Broken glass, ripped carpet, bad smell, dangerous elevator, plumbing issues, and that's just a start. Completely overpriced and no quest services. Only good thing so far is the parking and wifi. If we were not so tired and desperate to be out of the car we would be sleeping there but don't want to run the risk of freezing to...

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Helpful?
Thank Celia R
L
Reviewed October 11, 2016

We booked a family room, the standard was very low, the floor in the bathroom was loose and there was black and disgusting around moldings, furniture and bedding was stained. The first night was one of the beds broken so we had to share a bed, the day after we got a new bed but we never received any compensation....

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Helpful?
Thank erikal424
Helen C, General Manager at First Hotel Stadt, responded to this review

Thank you for your response. It helps us to imrpove. I apologize that the bed was not ok. We looking forward to see you here again so we can give you a compensation.

Alta, Norway
Reviewed August 29, 2016

I had a smoking room, did not get any message about it before inchekking. Good parking for my car. It was saturday evening an a bit nois from the streets, the restaurant stright ahead had a concert. Nice personal and good service.

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Helpful?
Thank 844alfl
Helen C, General Manager at First Hotel Stadt, responded to this review

Thank you for your response. Since some years ago our hotel is a non smoking hotel. I apologize if someone has been smoking without letting us know. I wish you welcome back to First Hotel stadt.

Reviewed August 23, 2016 via mobile

Acceptable for the price, but not something to long back to. Hallways - 2. Very worn, old stains on the carpets, scuffmarks on the walls. Decorations looked from the 80s. Rooms - barely a 3. Clean, fairly spacious but a bit worn and faded, a bit empty. A spare bed stood folded up in the middle of the room, a...

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Thank Lars W
Helen C, General Manager at First Hotel Stadt, responded to this review

Thank you for your feedback. Your feedback is very important to help us to improve our product. Welcome back to visit us again!

Vastmanland County, Sweden
Reviewed August 14, 2016

Even if it is situated quite central, this hotel reeks old: Old furniture and in general a really old building. Why they then decided to not clean it properly as well will be forever a mistery. The best thing was the breakfast but even there with a few minuses because as fast as they ran out of something guests had...

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Thank 197cristinae
Skelleftea, Sweden
Reviewed July 30, 2016

Old, run down hotel. Bad cleaning, dirty furniture in the room. Smelly linen in the bed. Bad breakfast, most of the guests in the restaurant were dissatisfied. Many things were out and we had to ask the personell for almost everything since there were no plates, spoons, eggcups, butter, and so on...

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Thank eline438
Filippa S, Manager at First Hotel Stadt, responded to this review

Hello, Thank you very much for your feedback regarding your stay with us at First Hotel Stadt, Härnösand. I really do appreciate that you took the time to evaluate us, and I can assure you that we will focus on improving our routines regarding your comments about cleaning, standard and breakfast. We will start working with new routines to awoid...

Vasteras, Sweden
Reviewed June 13, 2016

Growth, need to be renovated, change the carpet, fix the furniture, better breakfast....... Receptionists were VERY RESPECTFUL and felt great welcomed. The booking system was a bit of a mess, booked 3 rooms before i was able to have my booking done, after that i called the hotel and heard that i have 3 bookings, asked for deleting the 3...

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Thank issajesse
Filippa S, Manager at First Hotel Stadt, responded to this review

Thank you very much for your feedback regarding your stay at First Hotel Stadt, Härnösand. I appreciate very much that you took the time to evaluate us and we will immedeately review our booking system to fix the problem you described in your feedback. We look forward to wish you welcome back to us in Härnösand and wish you a...

Jamtland and Harjedalen, Sweden
Reviewed November 29, 2015 via mobile

I had made a online reservation, and thought that the price ca 500 SEK was ok for a friday night. I was wrong! Upon check-in, it turned out that the room had no shower, so i was given keys to a bathroom somewhere in the building. I asked if i could get a room with bathroom and shower, but that...

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Helpful?
1Thank Hans S
Filippa S, Chef at First Hotel Stadt, responded to this review

Dear Hans, I can only apologize that your stay with us at the hotel was not what you expected. Unfortunately, it is so that we have a few rooms without shower and therefore the cheaper price. Best regards

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about First Hotel Stadt

Address: 9 Skeppsbron, Harnosand 871 30, Sweden
Location: Sweden > Midnight Sun Coast > Vasternorrland County > Harnosand
Price Range: $90 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — First Hotel Stadt 3.5*
Number of rooms: 95
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Questions & Answers

Questions? Get answers from First Hotel Stadt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Seaside view when staying in Härnösand is a must! :)”
 of 5 bubbles AnastasiaK956, Apr 14, 2015 | Read review
“Make sure you take money to the restaurant as it's not part of the hotel and you can't charge your meal to your room.”
 of 5 bubbles pjmoorhouse, Mar 13, 2015 | Read review
“I think that the rooms that do not face the street are quieter”
 of 5 bubbles nadiabB8192LV, Jan 24, 2015 | Read review
“As for a room towards the water.”
 of 5 bubbles Ninuzza, Dec 24, 2013 | Read review
4 of 4
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