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ProfilHotels Hotel Aveny

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14 Raadhusesplanaden, Umea 903 28 Sweden
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (104)
Room & Suite (21)
Dining (10)

About

#5 of 16 hotels in Umeå
Location
Cleanliness
Service
Value
Travelers' Choice
Avenue Hotel is a design hotel located in central Umeå. The hotel is designed for those with high demands on quality and service and seeking an accommodation with exciting and different surroundings. All rooms are equipped with Carpe Diem beds, rain shower and mini bar. Hotel suites include jacuzzi and sauna.Guests have free Wi-Fi and free access to Formtoppen, one of the city's best gym located in the same building.The hotel's own restaurant, Angelini, serves à la carte dishes inspired by the Italian and American cuisine. If you prefer a snack or just a drink, you have the pleasant lounge bar. For those who prefer rustic pub food, beer or whiskey, you are welcome to join us at our own pub, The Pipes of Scotland.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Solarium
Parking
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Allergy-free room
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Swedish
491Reviews4Q+A11Room tips
Traveler rating
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  • 10
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Popular mentions
Daniela B wrote a review Aug 2020
Nacka, Sweden52 contributions16 helpful votes
I would rate the hotel between 3-4 stars- too bad it’s not possible. We lived in the suite , the hotel is well located in the centrum and it is overall nice hotel . I would decrease the rating because: 1. The door between the room and the living room was broken, we have informed the reception the first morning and they said they will have a look - second day, nothing has change so we talked to the reception again - they knew about the problem apparently and they offered to change rooms- it would have been nice to know from the start as we decided to take a suite with living room as the little one sleeps at 18:30 - with the broken door between rooms we needed to stay quiet like in a double room . 2. The day we left we found a pair of used underwear behind a drawer when we were making sure we din not forget anything- that was disgusting and unfortunately does not speak highly about the cleaning....
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Date of stay: July 2020Trip type: Traveled with family
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Response from Håkan Arestav, Sales at ProfilHotels Hotel Aveny
Responded Sep 30, 2020
Hi Dani ! We value your feedback and have shared it with hotelmanagement to improve our guest experience. We hope that you will give us another chance, welcome back.
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carolineglobetrotter wrote a review Jul 2020
222 contributions30 helpful votes
+1
I was quite excited for this hotel, it had a clean modern feel. The facility is modern with a fun theme. My room was nice and airy, the breakfast was great! The hotel is overall good and the location as well. Sadly the cleanliness of the hotel was lacking big time. Stained curtains/carpet floors/Shower tiles made me uncomfortable. I guess the price makes up for this since it’s quite a cheap stay.
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Date of stay: July 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Håkan Arestav, Sales at ProfilHotels Hotel Aveny
Responded Jul 29, 2020
Hi Caroline ! Thank you for choosing to stay with us and also for taking the time to write about your stay. I would like to apologize as the cleaning did not reach the standard we want to offer. I will take your comments further. We are so happy that you still enjoyed ourselves with us, that our hotel is so appreciated really warms. Our breakfast is something we are especially proud of and will be extra happy that you noticed it. I hope we have the honor to welcome you again.
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Kaushal B wrote a review Feb 2020
Mumbai, India27 contributions7 helpful votes
Hotel was conveniently located in center of city (near railway station too). Staff at reception and in breakfast restaurant are friendly. But I will not stay again and reasons are: 1. Rooms are small and out-date 2. No wifi coverage in room 3. Poor sleep quality - lots of noise (due to corner of main road with lots of cars & bus traffic) no sound proof window 3. Bathroom is too small and doors of shower was not closing (huge gap) properly and it will flood bathroom 4. Washbasin was good looking but not easy/convenient to use 5. Breakfast quality was not good - limited choice specially for veg./vegan option - coffee machine was out of coffee pod and staff cannot refill because hotel was out of inventory !!
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Håkan Arestav, Sales at ProfilHotels Hotel Aveny
Responded Mar 3, 2020
Hey ! Thank you for your review and for taking the time to leave a comment. Your opinion is very important to us. I'm sorry that the room didn't meet your expectations. We have several room categories and sizes to choose from. Of course it is nice to be able to easily walk to everything you need. We are happy to have the best location in Umeå. Unfortunately, the downside is that traffic can sometimes cause noise for central hotels. The hotel has wireless free Wifi in all rooms and common areas. Our breakfast buffet is composed of what we believe is most appreciated by our guests. We are sorry if it did not measure up, we will of course take your views further. Hotel guests always get coffee, even if any coffee machine is temporarily out of service. It is sad that you are dissatisfied with us, we hope you give us a second chance. Welcome back!
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Anton T wrote a review Feb 2020
1 contribution
The hotel felt a lot cheaper than the price. The staff was unwelcoming and uncommited. Just gave us the keys, no information about the hotel and services at all. When we came to the room we thought the information would be there but we could not find any. We had to go to the hotels website to find some info. (Later we found info about the breakfast times in the elevator but that is easy to miss.) We didn't sleep well because the beds were to soft and slopy for us. Everything about the room and breakfast felt cheap and uninspired. And strange that the bathroom sink is in the hall outside of the bathroom.
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Review collected in partnership with this hotel
Date of stay: February 2020
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Response from Håkan A, Guest Relations Manager at ProfilHotels Hotel Aveny
Responded Feb 18, 2020
Hi Anton ! Thank you for your review and for taking the time to leave a comment. Your opinion is very important to us. Your comments and feedback mean a lot to us and we will take it further in our work to make our hotel even better. When the design hotel was built they chose to place the sink outside the bathroom to get a lighter and more spacious hall. I'm sorry that the room didn't meet your expectations. We have several room categories to choose from, please feel free to ask us next time you book. We welcome you again so we get another chance to make you completely satisfied.
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tander315327 wrote a review Jan 2020
1 contribution
Just what i needed for 1 night stay in Umeå. Everything was excellent. I sure will return. Breakfast was great, especially the smoothie and jam. No noice from the streets. The room had everything you needed.
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Håkan A, Guest Relations Manager at ProfilHotels Hotel Aveny
Responded Jan 9, 2020
Hello ! We are happy that you had an enjoyable stay with us. Our breakfast is something that we are immensly proud of, we are thrilled to hear that it was appreciated. We look forward to seeing you in the future, welcome back!
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PRICE RANGE
$71 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aveny hotel umeå
LOCATION
SwedenVasterbotten CountyUmeå
NUMBER OF ROOMS
89
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Frequently Asked Questions about ProfilHotels Hotel Aveny
Which popular attractions are close to ProfilHotels Hotel Aveny?
Nearby attractions include Guitars the Museum (0.07 miles), Molinders Mysterium (0.2 miles), and Umea stads kyrka (0.3 miles).
What are some of the property amenities at ProfilHotels Hotel Aveny?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at ProfilHotels Hotel Aveny?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at ProfilHotels Hotel Aveny?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at ProfilHotels Hotel Aveny?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ProfilHotels Hotel Aveny?
Conveniently located restaurants include Koksbaren Umea, Hunger Och Torst, and Gotthards Krog.
Are there opportunities to exercise at ProfilHotels Hotel Aveny?
Yes, guests have access to a fitness center and a sauna during their stay.
Is ProfilHotels Hotel Aveny located near the city center?
Yes, it is 0.2 miles away from the center of Umeå.
Are pets allowed at ProfilHotels Hotel Aveny?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ProfilHotels Hotel Aveny offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ProfilHotels Hotel Aveny?
The staff speaks multiple languages, including English and Swedish.