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Acapulco Resort & Convention & SPA

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Acapulco Resort & Convention & SPA
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1,382 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Reviewed 3 days ago NEW

Hotel rooms were okay, a little worn out. Buffet was very good, with a wide range of everything from starters to desserts. Prices are very reasonable. Very nicely located with private beach area. Location a little challenging, there is absolutely NOTHING outside the hotel area. Bus to Kyrenia takes app. 15-20 minutes. No Minimarket in the area, so we had...

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Helpful?
Thank Tina L
AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPA, responded to this review

Your review of the Acapulco and your comments are appreciated as feedback about our resort is very important to us. We are at present working on two projects which we hope will offer more for the guests to do in the resort. It is true there is nothing outside the resort, hotels in North Cyprus with a beach are a...

Watford, United Kingdom
Reviewed 5 days ago NEW

These are my observations after our first hour after arriving at this hotel. We were then transferred to a hotel of our choice – we chose the Pia Bella – see my review there. I think it was the point when we were four deep in a queue, with five staff on reception – and not for the first time...

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Helpful?
Thank Jon D
Locarn, France
Reviewed 2 weeks ago

Was staying at a friends apartment in the area and found out we could use this hotel, Although it was November and the water park was closed, we had full use of all the other facilities, two great pools for kids, access to the beach and new play park being built. Made use of the spa, had a fantastic hot...

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Helpful?
Thank SeanandVerity R
AdministrationOffice, AdministrationOffice at Acapulco Resort & Convention & SPA, responded to this review

Thank you very much for writing a review about your day visit to the Acapulco. I am so pleased that you had such a nice massage and were able to take your baby for a swim. We have now finshed the new play area, and hope that you will return for a longer stay, as I am sure if you...

Abu Dhabi, United Arab Emirates
Reviewed November 2, 2016

It is supposedly one of the top properties on the Turkish side of Cyprus, but after staying there, I wouldn't dare say that the star rating is supported. Here is my view on the pros and cons of this property: Pros: - It does have a nice beach, which is rear for the Turkish side. - Nice to stay in...

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Helpful?
Thank Pontii
AdministrationOffice, AdministrationOffice at Acapulco Resort & Convention & SPA, responded to this review

I appreciate the comments you have made that are constructive and as always we will discuss these and aim to improve in these areas. There are two comments that you have made which I would like to answer and respond to. 1. The hotel does not provide a shuttle service to or from the airport, this is provided by the...

London, United Kingdom
Reviewed November 1, 2016 via mobile

My wife and I have just returned from a 2 week holiday at Acapulco Resort saying there from 15th Oct to 29th Oct. Check in was a breeze and a staff member showed us to our room - we had booked a package deal with Cyprus Paradise and had paid extra for a Pine Court room. When we arrived at...

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Helpful?
Thank Amz1983
AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPA, responded to this review

Thank you for taking the time to write about your experience at the Acapulco. I am pleased that you thought the hotel to be nice and well laid out. Your input is appreciated and will be shared with the management team as this will help us to improve our facilities and services. We are constantly planning ahead and hope that...

Istanbul, Turkey
Reviewed November 1, 2016 via mobile

We visit Acapulco hotel in the end of October. The seawater was warm and we enjoyed swimming a lot. The Sand was also nice. The rooms were large and very comfortable. Foods were delicious. Either the breakfast or the lunch or dinner were rich.

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Helpful?
Thank togezi
AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPA, responded to this review

Dear togezi, Thank you very much for taking the time to write and convey your kind comments and observations having stayed with us here at the Acapulco Resort Convention SPA. We are delighted to know you have enjoyed your stay. Our beach is one of the most popular one in region.You may swim till the middle of November. We would...

Prague, Czech Republic
Reviewed October 31, 2016

The hotel itself consists of 3 accomodation classes - The main hotel building which is slightly worn-out but suitable, new hotel building Pine Court II (very nice) and bungalows (old and tiny)... I have stayed in the main building which is close to the beach and swimming pool, but it is quite old and needed to be refurbished - malfunctioning...

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1Thank Lennigan
AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPA, responded to this review

Dear Lennigan, We would like to thank you very much for the time taken to write such a wonderful and detailed review of our hotel. We are thrilled to know that you enjoyed our new building features and the restaurant service. We view your feedback as a crucial opportunity to refresh and improve our services at all levels. Please be...

Bristol, United Kingdom
Reviewed October 27, 2016

Travelled with friends as 2 couples. Staff were polite and helpful. We had the bungalows which were lovely and peaceful, close to the restaurant which was buffet style. Every night there was something different on the menu to cater for all tastes. The salad bar was lovely and again plentiful as was the Dessert bar just so much to choose...

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Helpful?
Thank Carol H
AdministrationOffice, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

Thank you for you excellent review which was a pleasure to read. I am pleased you enjoyed the acrobatic show, which is a new edition to our animation programme this year. Your comments regarding the music on the terrace are appreciated and we will discuss this at our next team meeting. It is nice to know that you would love...

Wiltshire, United Kingdom
Reviewed October 25, 2016 via mobile

Visited here for the day with my wife and three boys (10, 5 and 4). We visited to make use of the waterpark. Entrance price is very reasonable - 40 Turkish lira per adult, 10 lira for over 6's and under 6's are free. Bring your own towels as these are not included in the price. Food is good quality...

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1Thank S4Laa
AdministrationOffice, Director of Sales at Acapulco Resort & Convention & SPA, responded to this review

I am pleased that you and your family had a good day out and that you liked the new water park. It is good to know that you found the prices for entrance and food to be of good value and a reasonable prıice. It would be nice if you could return in the high season when I am sure...

Telford, United Kingdom
Reviewed October 19, 2016

when first seen it seems enormous which it is but very well signposted so no fear of getting lost not much English spoken but you get by food was excellent and plenty full of it swimming pools and beach where great change your beach towels every day

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Helpful?
Thank Michael F
AdministrationOffice, Administration Office at Acapulco Resort & Convention & SPA, responded to this review

Dear Michael F, We would like to thank you very much for your input and the valuable tips you have provided for future Acapulco Resort Convention SPA Hotel guests. Your positive acknowledgement regarding the signposts, towel service. Your food experience is very much appreciated and has been gratefully shared with our team. We are also glad to hear that you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting

Additional Information about Acapulco Resort & Convention & SPA

Address: Catalkoy Kyrenia Mersin 10, Catalkoy, Cyprus
Location: Cyprus > Kyrenia District > Catalkoy
Price Range: $70 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Acapulco Resort & Convention & SPA 5*
Number of rooms: 789
Reservation Options:
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Also Known As:
Acapulco Resort & Convention & Spa Hotel Catalkoy
Acapulco Resort And Convention & Spa
Acapulco Hotel Convention
Acapulco Resort & Convention & SPA Cyprus/Catalkoy
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Questions & Answers

Here's what travelers have asked, with answers from Acapulco Resort & Convention & SPA staff and other travelers.
55 questions
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Questions? Get answers from Acapulco Resort & Convention & SPA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not go for the bungalows”
 of 5 bubbles Lennigan, Oct 31, 2016 | Read review
“extra for a sea view”
 of 5 bubbles G5276HNmichaelf, Oct 19, 2016 | Read review
“4th floor seaview. eg.room1718”
 of 5 bubbles SharynH904, Oct 7, 2016 | Read review
“Pool/seaview room”
 of 5 bubbles Sdover2015, Oct 2, 2016 | Read review
“Ask for a pool view room.”
 of 5 bubbles sushanna, Oct 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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