ProfilHotels Richmond

ProfilHotels Richmond

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Traveler (203)
Panorama at the ProfilHotels Richmond Hotel
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Room & Suite (264)

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About

3.0
#63 of 125 hotels in Copenhagen
Location
4.3
Cleanliness
3.6
Service
3.6
Value
3.4

If you’re looking for a quiet hotel in Copenhagen, look no further than Richmond Hotel.

Given the close proximity of popular landmarks, such as Christiansborg Palace (0.6 mi) and beCopenhagen Sightseeing & Bikes (0.7 mi), guests of Richmond Hotel can easily experience some of Copenhagen's most well known attractions.

Free wifi is offered to guests, and rooms at Richmond Hotel offer a flat screen TV.

During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, shops, and baggage storage. Guests of Richmond Hotel are also welcome to enjoy breakfast buffet, located on site. For travelers arriving by car, parking is available.

When you’re feeling hungry, be sure to check out Café Komplet, Christianshavns Faergecafé, and P eatery, which are some diners that are popular with locals and out-of-towners alike.

If you are interested in exploring Copenhagen, check out a , such as The Danish Music Museum.

The staff at Richmond Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast buffet
Bicycle rental
Tennis court offsite
Car hire
Conference facilities
Meeting rooms
Parking
Wifi
Vending machine
Baggage storage
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Ironing service
Room features
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Danish

Location

Vester Farimagsgade 33, Copenhagen 1606 Denmark
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Copenhagen Airport
Sturup Airport
33.2 mi
See all flights
København Hovedbanegård Station
9 min
3.0
3.0 of 5 bubbles1,477 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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ProfilHotels Richmond receives accolades for its well-sized and clean rooms featuring comfortable beds and a varied breakfast, although there are occasional mentions of missing air conditioning and Wi-Fi troubles. It's highly regarded for its central location near Tivoli and transport links, perfect for city explorers. While the service is generally commended for being helpful, some guests have noted issues with room temperature and allocation. The atmosphere and room maintenance have received mixed reviews, with some calling the hotel dated. Opinions on value for money also vary, with some setbacks noted in heating and cleanliness.
Location
Convenient
Atmosphere
Outdated
Rooms
Basic
Value
Reasonable
Cleanliness
Mixed
Service
Helpful
Amenities
Satisfactory

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Detailed Reviews
jyermak wrote a review Feb 2020
England, United Kingdom5 contributions3 helpful votes
4.0 of 5 bubbles
I stayed in Richmond Hotel with my mum during our trip to Copenhagen in February 2020.

The most amazing thing about this hotel that I immediately want to point out - is their breakfast. Never in my life have I seen such a wide variety of breakfast options! There must have been at least a hundred different items available, including some very interesting foods that are not usually offered for breakfast, such as smoked salmon, veggie dumplings, cottage cheese and smoothie shots! Trust me, even if you are the pickiest eater, you will find something here for your taste. They were options there for different allergy sufferers too. The breakfast hall was very spacious and cozy, staff very helpful and professional. Brilliant!

We stayed in the room 510 on the fifth floor. The room was nicely decorated, very cozy and clean, it could be a bit bigger and could definitely be warmer. We stayed for four nights in February and I have to say the only way to keep myself warm was to wear two layers of clothes, including a thick jumper and woolen socks. There was a heater in the room and it was working, but the temperature just wasn't high enough! Maybe the windows weren't properly insulated, I'm not sure, but it needs to be at least a couple degrees warmer!

I liked the selection of complementary toiletries offered in the room. Hand soap, shampoo, conditioner, body lotion, shower gel, shower cap, cotton buds, cotton pads, nail file, hair tie, earplugs, sewing kit and shoe shine. Very thoughtful.

The view wasn't the best. We were facing a grey dull building, and only if you come up close to the window and look to the right - there was a little bit of the city visible.

Mattresses and pillows were very soft. I found them comfortable and slept well.

Location was OK with the nearest metro station ten minutes away and the nearest grocery shop two minute away.

Overall, I enjoyed my stay in this hotel. I would recommend it during warmer months and would definitely recommend it to those who appreciates a good breakfast.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marissa K wrote a review Feb 2020
2 contributions3 helpful votes
4.0 of 5 bubbles
They allowed my dog to stay here and they treated us very well. The bike rental program here is very comparable to other places in the city. They do have a parking garage nicely located but if I were to go back I wouldn't rent a car as the hotel is very central to ALL of Copenhagen and the parking is QUITE expensive. Biking is THE way to go for sure.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: "Balcony" is not what it seems. You look out to an adjacent apartment building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
K202396 wrote a review Dec 2023
Cornwall, United Kingdom1 contribution
2.0 of 5 bubbles
Upon arrival we were welcomed by a very polite member of staff on reception, we were given our room key and told how to find it. A perfect welcoming.
We then went up to our room and made ourselves at home, unpacked, made a tea etc. When we ran the taps in the bathroom or flushed the toilet we were overwhelmed with an awful sour egg smell coming from the pipes, This only got worse the more the water was used, (it wasnt the water itself, it was the pipes the smell was coming from).
After my partner and i agreed we could not do our whole stay with that foul smell i then went down to reception and told them about our issue, the gentleman on receptipn was very helpful and immediately swapped our room, great!
Next we then went up to our new room on the 4th floor, again we unpacked and then headed out for the day to explore copenhagen. After coming back in the evening and entering our room we immediately noticed how cold it was so we turned the radiator up to full, and the thermostat up to match.
An hour went by and the room was still freezing, i then touched the radiator to check how well it was working, it was NOT! I could keep my hand on the radiator as long as i wanted without any risk.
Again agreeing we could not stay in this ice cold room for the rest of our stay i then went and told the same genteman on reception.
As expected he could not change our room that night as the hotel was full but he could give us a small electric heater in hope of some change being made, he then confirmed he would happily change the room again tomorrow.
The next day came around and nothing was changed, we had to put up with the ice cold room, loud, terrible electric fan and non working radiator. Thankfully we were only there for a weekend stay so the two nights were all we had to suffer.
I then queried the heating issue upon checking out and it was only then that the genteman behind the reception desk (new gentleman) confirmed that it was a problem throughout the whole hotel and they were hoping to get an engineer out to fix it, Feeling this was unfair and affected our stay greatly i requested a part refund, this was refused with out any budge. They said they absolutely could not offer any refund or money back even though it was a hotel problem. Instead we were offered a 10% voucher for food at their restaurant.
As well as the sour egg smell and heating issue the room was also not very clean at all, blood stain on mattress, mould, limescale.
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Review collected in partnership with this hotel
Date of stay: December 2023
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded May 4, 2024
Thank you for taking the time to share your experience with us, and we sincerely apologize for the series of issues you encountered during your stay. Your feedback is invaluable to us, and we deeply regret any inconvenience and discomfort caused. We're glad to hear that our reception staff were polite and responsive to your initial concerns regarding the smell in the bathroom and promptly changed your room. However, we're sorry that the issue with the radiator in your second room was not resolved satisfactorily during your stay. We understand how important a comfortable room temperature is, especially during colder months, and we apologize for any discomfort you experienced as a result. Regarding the cleanliness issues you mentioned, we take hygiene and cleanliness very seriously, and we're sorry to hear that your room did not meet our usual standards. Your comments will be addressed with our housekeeping team to ensure that such oversights are rectified immediately. We apologize for any inconvenience caused by the heating issue throughout the hotel and the lack of resolution during your stay. We understand your frustration and disappointment, and we will work to ensure that similar issues are handled more effectively in the future. While we regret that we were unable to provide a refund, we hope that the voucher for our restaurant will allow us the opportunity to provide you with a more positive experience in the future. Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay. Best Regards, Richmond Hotel /JS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wickwood87 wrote a review Nov 2023
UK8 contributions
+1
5.0 of 5 bubbles
We picked the Richmond Hotel after a lot of research trying to find a hotel that offered reasonable sized rooms, central location and breakfast at a reasonable price. as a family of 3 we picked the Junior Suite which was ideal as it gave a bedroom plus a second room with a sofa bed. the room/s were a great size, very clean and comfortable. Breakfast was absolutely fantastic. the location was perfect - a 10min walk from Tivoli and a hop on hop off bus pick up stop. a supermarket nearby meant we could get drinks/snacks at the end of the day to take up to our room. i would happily recommend this hotel and would definitely choose to stay there again should we ever return to Copenhagen.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded Apr 26, 2024
Dear guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, Front Desk - Richmond Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sally D wrote a review Sep 2023
Nottinghamshire, United Kingdom6 contributions1 helpful vote
5.0 of 5 bubbles
This is a great hotel located close to the central train station and providing easy access to the city centre on foot. The room was comfortable and just the right size with all needs met e.g. hairdryer, toiletries etc. The staff couldn't be more helpful and friendly; they are just lovely. Reception made check in straightforward and were accommodating when we arrived early, letting us keep our luggage in the luggage room. Breakfast was awesome! There was a great, varied selection to choose from and the pancakes on the weekend mornings were outstanding!
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Review collected in partnership with this hotel
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded Apr 26, 2024
Dear guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, Front Desk - Richmond Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mmetax869965 wrote a review Feb 2020
Rethymnon, Greece1 contribution2 helpful votes
5.0 of 5 bubbles
A value for monay 3 stars hotel situated in the center of Copenhagen gives you the oportunity to visit all the sightseens of the city on foot. Very close to the centeral train station, bus stop and metro. Five minutes walking distance of Tivoli, Town hall and Stroget st.
Stuff very kind and helpful. Rooms nice decorated and clean. Breakfast with a big choice and varity. We surely recommend it.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JenniBenna wrote a review Aug 2022
1 contribution
3.0 of 5 bubbles
The staff at the reception very good, resolved all our approaches, courtesy and conduct exemplary. We had to talk to them three times because the room was not cleaned twice and therefore no clean towels, no coffee along with accessories. For the third time we arrived at the hotel at 15:00 and since the room had not been cleaned, we waited at the reception while the room was finished.
Our general rule is to show gratitude to room cleaning employees for their well-done work, but on this trip it wasn't on the agenda as it was every day something that was missing. We'll take pictures of this dust on the phone and lamp, if you want them, I'm sure you'll send them to you.
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Review collected in partnership with this hotel
Date of stay: July 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded Oct 26, 2022
Dear JenniBenna, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are happy to hear that you appreciated the service of our reception staff. The situation you describe regarding the cleaning is, of course, not the standard we strive for, however, and we sincerely apologize for this lack. If you have pictures, like you describe, we would be happy to receive them, so that we can take this issue up with our housekeeping department. We thank you for bringing it to our notice, and hope that you still managed to have a good time in Copenhagen. It would be a pleasure to welcome you back to our hotel in the future. With much appreciation, Richmond Front Desk
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jndig10 wrote a review Jul 2022
4 contributions1 helpful vote
4.0 of 5 bubbles
Centrally located, 5mins walk from central station & tivoli gardens/food hall. Family room for 4 is small so during the day we folded the sofa bed up to have a little extra room. It was a double sofa bed so 2 children have to share bed. The room was clean with a large nice bathroom. The beds were very soft and sofa bed fairly hard. Lots of plug sockets and charging station. Storage in a wardrobe with a safe. The bin was emptied and beds made everyday, if you want the towels replaced you have to ask reception. Extra tea/coffee/milk available from reception. The room can get hot but not unbearable but it was summer and the hottest day in july since 1941 so thats expected. When the window was open there is lots of road noise. Breakfast very good, lots of choices which were replenished quickly when they run out. It gets busy so arrive before 9am. Hotel provide luggage store once you have checked out.
Overall very enjoyable stay.
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Review collected in partnership with this hotel
Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyriakos Boutakis wrote a review Feb 2024
Athens, Greece12 contributions2 helpful votes
4.0 of 5 bubbles
The location was very convenient and quiet. There was also a subway and a train nearby. The bed was comfortable and the room quite clean. I also liked that there was a luggage storage room where you could leave your luggage both at check in and at check out. For Danish standards, I think the price was value for money. The truth is that I expected the breakfast to be richer in variety and choices. I also consider the bathroom small (at least in the single room) and there was no way to communicate directly with the reception from the room. Also, inside the room there was a kettle and options to make coffee, chocolate, tea. Nevertheless, it was not refilled every day as I was told when I checked in. It was the same with water. There was also no fridge.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded Apr 26, 2024
Dear guest Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, Front Desk - Richmond Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poul Rissen wrote a review Nov 2022
Copenhagen, Denmark83 contributions17 helpful votes
5.0 of 5 bubbles
· Exceptional value for money overall! The facilities were in good condition. The rooms were good enough for sleeping and working and clean. The housekeeping was friendly and professional. Breakfast exceeded our expectations in terms of variety and quality. The staff was very professional. The beds were also very nice, on the fluffy side but very comfortable for a good night's sleep. The location was perfect, just 3 min from a metro station (Vesterport) and 1 minute from a train station (S tog Vesterport). Also, just minutes away from the Town Hall square and Stroget (the main pedestrian road). Everything (including places to eat, drink and shop, within walking distance). We will stay there next time in CPH for sure.
Read more
Review collected in partnership with this hotel
Date of stay: November 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Richmond, Guest Services / Front Office at ProfilHotels Richmond
Responded Jan 21, 2023
Dear Guest, Thank you for taking the time to review your stay at our Hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be a pleasure to welcome you back to our hotel in the future! With much appreciation Front Desk Richmond Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OhioTraveler asked a question Dec 2018
Columbus, Ohio11 contributions10 helpful votes
Do you have a laundry service or washer/dryer at the hotel? If not, is one nearby? Thanks
Answer from nsolco144399
Prague, Czech Republic25 contributions
Yes, there is a laundry service for a fee at the hotel
Answer from Nicola W
Boston, United Kingdom114 contributions48 helpful votes
Our room did have....
carylandjim asked a question May 2016
Columbia, Missouri
Best way to travel from airport to hotel?
Chas M wrote a tip May 2023
Stubbington, United Kingdom319 contributions181 helpful votes
5.0 of 5 bubbles
"Ask for a room at the rear of the hotel."
Read full review
Ann Rodríguez wrote a tip May 2023
Stuttgart, Germany66 contributions6 helpful votes
1.0 of 5 bubbles
"The Worst Hotel in Copenhagen. No go"
Read full review
steve p wrote a tip Mar 2020
Launceston, United Kingdom401 contributions146 helpful votes
4.0 of 5 bubbles
"Excellent upgraded rooms on 6th floor."
Read full review
Marissa K wrote a tip Feb 2020
2 contributions3 helpful votes
4.0 of 5 bubbles
""Balcony" is not what it seems. You look out to an adjacent apartment building"
Read full review
Thorben wrote a tip Oct 2019
Düsseldorf, Germany23 contributions26 helpful votes
2.0 of 5 bubbles
"Rooms with garden view are much quieter"
Read full review
Not the right property for you?
There are more places to choose from in the Copenhagen area.
PRICE RANGE
$146 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western copenhagen, copenhagen best western
FORMERLY KNOWN AS
Richmond Hotel
LOCATION
DenmarkZealandCopenhagenIndre By (Inner City)
NUMBER OF ROOMS
127
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PROFILHOTELS RICHMOND $156 ($̶1̶9̶8̶) - Updated 2024

Frequently Asked Questions about ProfilHotels Richmond
Which popular attractions are close to ProfilHotels Richmond?
Nearby attractions include Zenzes Wellness (0.3 miles), Wallmans Dinnerparty (0.2 miles), and Peders (0.3 miles).
What are some of the property amenities at ProfilHotels Richmond?
Some of the more popular amenities offered include free wifi, breakfast buffet, and meeting rooms.
Is parking available at ProfilHotels Richmond?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to ProfilHotels Richmond?
Conveniently located restaurants include C´ho Fame, Restaurant Krebsegaarden, and Sankt Peders Bageri.
Is ProfilHotels Richmond located near the city center?
Yes, it is 0.7 miles away from the center of Copenhagen.
Does ProfilHotels Richmond offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at ProfilHotels Richmond?
The staff speaks multiple languages, including English and Danish.
Are there any historical sites close to ProfilHotels Richmond?
Many travelers enjoy visiting Rosenborg Castle (0.8 miles), Christiansborg Slot (0.6 miles), and Our Saviour's Church (1.3 miles).
Is ProfilHotels Richmond accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.
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