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Best Western Hotel Hebron

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Traveler (612)
Room & Suite (318)
Dining (102)
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About

#15 of 123 hotels in Copenhagen
Location
4.6
Cleanliness
4.4
Service
4.4
Value
4.1
Travelers' Choice
GreenLeaders Bronze level
Located in the centre of Copenhagen only 2 minutes walk from Tivoli Gardens you will find the cosy BEST WESTERN Hotel Hebron. Free Scandinavian breakfast buffet to all hotel guests. Free coffee/tea in hotel lounge. Meeting facilities for up to 33 perople. Free wireless internet.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Street parking
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Danish, German and 2 more

Location

Helgolandsgade 4, Copenhagen 1653 Denmark
Name/address in local language
Best Western Hotel Hebron
1,590Review78Q+A100Room tips
Traveler rating
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SevKocak wrote a review Apr 14
Istanbul, Türkiye461 contributions75 helpful votes
+1
The hotel was very nice. There was a lot of variety at breakfast. You can even make waffles. Some days they serve delicious croissants. There is also fresh fruit for breakfast. However, the best feature of the hotel is its location. There are highly rated restaurants around. For example, the chef of the restaurant called Lun, right next door, cooks wonderful seafood. There are many markets within a short distance. Train stations and metro stops are also a great advantage. Additionally, Tivoli and Lego Store are within 5 minutes walking distance.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded 2 days ago
Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us, and that we met your expectations. We're glad you found our breakfast offerings to your liking, including the variety and the opportunity to make waffles. It's great to hear that you appreciated the fresh fruit and delicious croissants as well. We're also happy that you found our location perfect for your trip, and liked that we are in the City Center close to restaurants, Tivoli and the Lego Store. We wish you a wonderful day an we would be honored to welcome you back for another stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catherine D wrote a review Apr 11
Dunedin47 contributions21 helpful votes
+1
This hotel is in an excellent location within walking distance of the Tivoli Gardens, main train station, restaurants and bars. Also the breakfast was one of the best I've had in Europe. When I booked this hotel I viewed the rooms on their website and was actually excited to stay there. OMG what a let down. The room we were put in was nothing like the photos on their website, don't be fooled. We were in a tiny cramped, old dirty room on the 3rd floor. The carpet was dirty, the chair was covered in stains (we covered it with a towel before using), the furniture was cheap, the decor was old-fashioned, there was a constant smell of seweage, the counter top in the bathroom was chipped, dirty calking, mold in the shower stall - overall most disappointing. We weren't even offered bottled water even though there was a storage room next to ours with boxes of water, none ever made it to our room. We had been traveling in Europe for a week so when I saw there were laundry facilities I was thrilled as we need to get our clothes washed and ironed. I required at reception where the laundry was.....the young gentleman laughed and me and told me there was no laundry. They did however had a drycleaning service. The cost of getting a pair of jeans cleaned was $18. Needless to say we never used this. This is false advertising in my opinion and their website should be corrected accordintly. There are much nicer hotels in Copenhagen to stay in with much better facilities and rooms for much the same price. I won't stay here when we return to Copenhagen.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded 5 days ago
I'm sorry to hear about your disappointing experience at our hotel. Your feedback is valuable to us, and we apologize for not meeting your expectations during your stay. We are sorry that you do not believe our photos on our website gives an accurate representations of our rooms, and we will review our website to ensure that it reflects the reality of our accommodations. We apologize for the cleanliness issues you encountered in your room and the unpleasant smell. This is not the standard we aim to uphold, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. Regarding the laundry facilities, we apologize for the miscommunication, and we appreciate you bringing this to our attention. Team Hebron wish you a wonderful day, and we hope that you will give us another chance in the future to provide you with the high standard of service and accommodations that you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dorthe J wrote a review Mar 2024
1 contribution
The staff were extremely service minded. The hotel's central location is very convenient and its facilities are fine. The breakfast is excellent, and it is constantly refilled. It is great to be able to spend any waiting time in the pleasant lobby. Not least, of course, I was very grateful for the unexpected upgrade to my room that I received.
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Review collected in partnership with Best Western
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded 4 weeks ago
Thank you for your review! We're glad to hear that you found our staff extremely service-minded and that you enjoyed our centrally located hotel with its fine facilities. It's wonderful to know that you appreciated our excellent breakfast, constantly refilled, and that you found the lobby a pleasant place to spend waiting time. We wish you a wonderful day and we hope to welcome you back for another enjoyable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nilufer Erkunt wrote a review Mar 2024
5 contributions1 helpful vote
Really amazing location. It is very next to the railway station and the famous touristic areas like nyhavn, tivoli and the stores, supermarkets, restaurants. Special thank you to the staff especially receptionist Alexander for their kindness and hospitality. Breakfast is excellent. The atmosphere is very relaxing and cosy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: don't think twice :)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Mar 12, 2024
Thank you for your excellent review! We're thrilled to hear that you enjoyed your stay and our amazing location, just next to the railway station and close to famous tourist attractions. We'll make sure to pass along your special thanks to Alexander and the rest of our staff for their kindness and hospitality. It's wonderful to know that they contributed to making your stay memorable. We're delighted that you found our breakfast excellent and that the atmosphere of our hotel was relaxing and cozy. We aim to provide a comfortable and welcoming environment for all our guests, and we're glad we succeeded during your visit. Thank you for choosing to stay with us, and we hope to welcome you back again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clarianne D wrote a review Mar 2024
10 contributions
Our recent stay at Best Western Hebron exceeded all expectations, thanks to the exceptional hospitality and unexpected surprises that made our experience truly unforgettable. From a complimentary room upgrade to a delightful bottle of wine, every detail of our stay was crafted with care and generosity. The room surpassed all expectations, combining modern comforts with elegant design touches. From the luxurious bedding, four-post bed to the spacious layout, every aspect of the room exuded comfort and sophistication. The breakfast was nothing short of exceptional, with a diverse array of options to suit every palate. The staff also went above and beyond to ensure that my stay was perfect in every way. Their genuine warmth and professionalism made me feel welcome and cared for throughout my time at the hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: very close to Copenhagen central station!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Mar 11, 2024
Thank you for sharing your wonderful experience at Best Western Hotel Hebron. We're thrilled to hear that your stay exceeded all expectations. It's delightful to know that you appreciated the complimentary room upgrade. We're pleased that every detail of your stay was crafted with care and generosity to ensure your comfort and satisfaction. We're glad you enjoyed the modern comforts and elegant design touches of your room, as well as the exceptional breakfast options. Our staff takes great pride in providing a warm and professional atmosphere, and it's heartening to hear that they made you feel welcome and cared for throughout your stay. Thank you for choosing to stay with us, and we hope to welcome you back for another exceptional experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona M wrote a review Mar 2024
Kingston-upon-Hull, United Kingdom22 contributions29 helpful votes
We stayed here for just the one night on our way to Norway. We had a horrible day of cancelled flights and lost luggage so we’re really happy to be informed that we had been upgraded to a suite. Room was really nice and the bathroom was fantastic! Breakfast also really nice.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Mar 11, 2024
Thank you for choosing to stay with us here at Best Western Hotel Hebron. Despite the challenges you faced with cancelled flights and lost luggage. We're glad we could provide a bit of comfort by upgrading you to a suite. It's wonderful to hear that you found the room and bathroom to be really nice, and we're delighted that you enjoyed our breakfast offerings as well. We understand how important it is to start the day off right, especially after a difficult journey. We appreciate your kind words and hope that your stay with us helped to alleviate some of the stress from your travel mishaps. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hitheroadwithlila wrote a review Feb 2024
Lenexa, Kansas2189 contributions248 helpful votes
+1
For my birthday last month, I dared to try a place, I never thought to explore before. Copenhagen, the capital city of Denmark was a delight to all my senses. Although I missed the sheer delight of its Christmas magic, I was not disappointed in its history and charm. The Best Western Hotel Hebron gave me the base I needed for my exploration. Below, my review. Pros- The hotel was about a thirty-minute drive by cab from the airport. The location itself, tucked away along a side street, allowed for easy walking access onto the main streets, eateries, and transportation stations. The hotel is also located near Tivoli Gardens which, to my disappointment, was closed after the Christmas season and not due to open again until March. Upon arrival, the desk clerks, Cealie, and Alexander, were very pleasant, professional and offered warm wishes when I explained that this was my birthday celebration trip. Throughout my stay, they were always a welcome face to return to for questions or directions. The room, although basic in style, provided the simple needs; a sitting area with coffee table, desk area for my writings, basic bed in a twin like style. The compact bathroom consisted of a sink, a squared off flooring area with a shower curtain and toilet. My room looked down into the courtyard area with other rooms across the way. The sleep quality on the right side of the mattresses, near the bathroom was fair. I switched to the left side, closest to the wall, and found that my rest quality was much better, as though that mattress was not used as often. Radiator heat kept the room at a nice temperature throughout my stay. The only time I used the television was in the late evening as I settled in for the night while watching Danish programs and learning a new language. The complimentary full-breakfast buffet provided a wonderful way to start my early mornings. I would slip in at 7 during the weekend or 0630 during the week to enjoy the stillness of the world outside while indulging on fresh loafs of bread, cheese, veggies, teas, and juices. The buffet was always a feast for the eyes with so many things to choose from beside the standard fare of eggs, bacon, pancakes, and waffles. Try the yogurt, overnight oats, jams, currents, and other foods to delight your taste buds. Housekeeping kept my room very clean and replaced the linen during my stay. Cons- In regards to housekeeping, my only complaint is that the housekeeper on our floor, had a tendency not to knock and announce herself before entering the room. It could have proved embarrassing in a couple of situations had I not been dressed. On my first day in my room, I did not realize that there was slight lift to step into the bathroom. The toe of my boot hit the wood piece, I lost my footing, fell against the sink and while trying to get my balance, fell against the shower wall. Thank goodness I was still holding onto the base of the sink otherwise I would have fallen to the floor. There should be some sort of yellow caution tape or indicator to let people know of the slight change from the main room into the bathroom. During the remainder of my stay, I kept a pair of shoes near the area as a reminder to step up/down to prevent another near miss. FYI-As in most American hotels, I am use to having a face towel as well as hand and bath towels. This is not always the case in most European hotels. As a back-up, I always bring along a face towel or reusable facial/body scrub brush. Overall: I have begun my plans to return to Copenhagen for the 2024 Christmas season and look forward to my stay again at the Hotel Hebron.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Feb 4, 2024
Thank you for sharing such a detailed and thoughtful review of your stay at Best Western Hotel Hebron in Copenhagen. We're thrilled to have been a part of your birthday celebration and that your exploration of the city was a delight to your senses. We appreciate the thorough breakdown of the pros and cons, as it helps us understand your experience better. It's wonderful to hear that the location, service from our desk clerks Cecilie and Alexander, and the room amenities met your expectations. We're glad you enjoyed the complimentary full-breakfast buffet, and it's great to know that housekeeping maintained a clean and comfortable environment for you. We apologize for the inconvenience regarding the housekeeping not announcing themselves before entering the room and the incident with the bathroom step. Your feedback on these matters is valuable, and we will address them to improve our services. It's heartwarming to learn that you're planning to return for the 2024 Christmas season. We look forward to welcoming you back to Best Western Hotel Hebron and making your next stay even more enjoyable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aussie-Traveller3121 wrote a review Jan 2024
Melbourne, Australia341 contributions246 helpful votes
I think this hotel has everything to make your stay in Copenhagen as easy and as comfortable as possible. If you arrive by train, the hotel is ideally located, 10 minutes walk from Copenhagen's main railway station. If you arrive by plane, you can get a train from the airport to the main station, about 15 minutes ride. Our room was very comfortable. Plenty of room, very comfortable bed, lovely bathroom with a heated floor (it was snowing when we arrived), tea and coffee making facilities, free WiFi. The breakfast was also excellent with plenty of variety to satisfy all tastes. The hotel does not have an in-house restaurant or bar, but you can purchase drinks (alcohol & soft drinks) which you can consume in their lounge, or your room if you wish. There are some excellent restaurants (Restaurant Buono recommended, great Italian food), as well as plenty of shops, bars, an Irish pub and a supermarket (Lidel) within 5 minutes walk from the hotel. Being centrally located, there are plenty of attractions within easy walking distance. All up, we really enjoyed our short stay in Copenhagen and this hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Jan 31, 2024
Thank you for taking the time to share your excellent experience at Hotel Hebron. We're thrilled to learn that your stay was comfortable and enjoyable. It's wonderful to hear that our hotel's location, especially its proximity to the main railway station, made your arrival and exploration of Copenhagen easy. We're delighted that you found your room comfortable, with thoughtful amenities like the heated bathroom floor, and that you enjoyed the variety of choices at breakfast. Your recommendation for Restaurant Buono is appreciated, and we're glad you were able to explore the nearby attractions. We aim to provide a convenient and welcoming atmosphere for our guests, and we're pleased to hear we achieved that during your stay. We hope to welcome you back on your next visit to Copenhagen. Thank you for choosing to stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JayL75B wrote a review Jan 2024
6 contributions
+1
It was our first time visiting Scandinavia had we had a great time. What a lovely city and nice 3day break. We arrived early on in the day about 10.30am and found our way to the train station from the airport terminal. A few short stops and we were in Copenhagen Central Station. Following google maps we realised that the Hebron Hotel was a very short walk and how central it was. We made our way to the hotel and as we couldn’t check in yet as it was too early we were advised that we could leave our luggage in the luggage room. So that’s what we did and it allowed us to go on then into the City centre without baggage. Receptionists at the hotel were most helpful. We returned later on in the day to get the keys to our rooms. Check in was fast and friendly and we had two rooms. A twin and family room for three. Rooms were close to each other. Plenty of space and the rooms were warm at a cold time of year. Very clean and spacious, comfy beds with nice bathrooms and toiletries provided. Perfect base to explore didn’t realise how close to Tivoli Gardens we were either. The hotel is modern and nicely decorated. We were there just before Christmas so the hotels decorations made it so Christmassy. Breakfast was varied and plentiful. Being British we stuck to bacon, sausage and egg with toast but there was fruit and pastries and continental breakfast. There were five of us and we found that if we were a bit too late going to breakfast there wasn’t always somewhere for us to sit together. The staff did their best though. Nice little lit up area outside in a courtyard where I would imagine it would be lovely on a summer evening to sit with a drink. Still very pretty in winter though when we were there. We didn’t even realise that there is a gentleman’s club nextdoor until someone told us. My honest review is that I would definitely stay at this hotel and would return. The location was perfect especially if you want to explore and use the train station.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Jan 31, 2024
Thank you for sharing your wonderful experience of your family city break at Hebron Hotel. We are delighted to hear that your first visit to Scandinavia was a great time and that you enjoyed the lovely city of Copenhagen during your 3-day break. It's fantastic to know that our hotel's central location, helpful receptionists, and convenient luggage storage option contributed to a smooth and enjoyable start to your trip. We appreciate your kind words about the cleanliness, spaciousness, and warmth of our rooms, as well as the festive decorations that added a touch of Christmas cheer to your stay. We're glad you found our breakfast varied and plentiful, and we appreciate your understanding regarding seating during busy times. We're thrilled that you would choose to stay with us again and look forward to welcoming you back on your next adventure in Copenhagen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon P wrote a review Jan 2024
Shrewsbury, United Kingdom231 contributions101 helpful votes
I really rarely give 5/5 but this hotel really earned it and I almost booked somewhere else. Situated about 8 minute walking distance from the main railway station in Copenhagen is the hotel in a street of good solid buildings. The male receptionist was really helpful and pleasant to deal with, very well trained indeed. The temperature outside was really cold and as low as -8C but the heating in the room and building was always good and I was never cold at all. The room was of a good size, big clean bathroom and Imdid have a few coffees in the room to get the cold away! Highly recommended.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Birgitte Meilvang, Andet at Best Western Hotel Hebron
Responded Jan 22, 2024
Thank you for your wonderful feedback! We appreciate your rare 5/5 rating and are thrilled to hear that our hotel exceeded your expectations. We're delighted to know that the location, just an 8-minute walk from the main railway station in Copenhagen, was convenient for you. It's fantastic to hear that our male receptionist provided helpful and pleasant service, and we will pass on your kind words. We're also glad you felt comfortable despite the cold weather, and we're pleased that the heating in the room and building kept you warm Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Copenhagen.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$159 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hebron, best western copenhagen, copenhagen best western
FORMERLY KNOWN AS
BEST WESTERN Hotel Hebron
LOCATION
DenmarkZealandCopenhagenInner Vesterbro / Vesterbro - Kongens Enghave
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BEST WESTERN HOTEL HEBRON $168 ($̶1̶7̶8̶) - Updated 2024 Prices & Reviews - Copenhagen, Denmark

Frequently Asked Questions about Best Western Hotel Hebron
Which popular attractions are close to Best Western Hotel Hebron?
Nearby attractions include Mikkeller Bar (0.1 miles), Curfew (0.08 miles), and Wallmans Dinnerparty (0.3 miles).
What are some of the property amenities at Best Western Hotel Hebron?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Best Western Hotel Hebron?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Best Western Hotel Hebron?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Best Western Hotel Hebron?
Conveniently located restaurants include Maple Casual Dining, Bloom Vesterbro, and Smagsloeget (Vesterbro).
Is Best Western Hotel Hebron located near the city center?
Yes, it is 0.8 miles away from the center of Copenhagen.
Are any cleaning services offered at Best Western Hotel Hebron?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Hotel Hebron?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Hotel Hebron offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Best Western Hotel Hebron?
The staff speaks multiple languages, including English, French, German, Swedish, Danish, and Norwegian.
Are there any historical sites close to Best Western Hotel Hebron?
Many travelers enjoy visiting Rosenborg Castle (1.1 miles), Christiansborg Slot (0.7 miles), and Our Saviour's Church (1.3 miles).