We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ProfilHotels Mercur

Save
Share
Vester Farimagsgade 17, Copenhagen 1606 Denmark
Booking.com
eDreams
Agoda.com
Priceline
ZenHotels.com
Destinia.com
View all 9 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (390)
360
Panoramas (7)
Room & Suite (386)

About

#77 of 134 hotels in Copenhagen
Location
Cleanliness
Service
Value
Conveniently nestled in the heart of the capital, ProfilHotels Mercur Hotel is the perfect address for accessing the best the city offers. A few steps from our front door are many attractions, including the Tivoli Gardens, City Hall Square, excellent restaurants and first-class shopping.
Read more
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Meeting rooms
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Danish, German, Polish and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
172Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
1302Reviews25Q+A100Room tips
Traveler rating
  • 155
  • 500
  • 414
  • 152
  • 81
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
PokPong_Review wrote a review Jun 2020
Bangkok, Thailand51 contributions16 helpful votes
I called to the hotel yesterday and asked for some help with my booking that going to come soon. But I can't go there becuase of Covid 19 situation. And Hotel staff who picked up my call was so rude. I asked her nicely. The end of the conversation she said I don't have time to talk with you, bye bye and hang up on me. I called her again. And she said it is what it is. Byeeee and hang up on me again. And the 3rd times I call her and tell her you shouldn't get a job here. You're so rude and I will tell your manager about this. I recorded all conversation that you so rude to me. She said perfect! You want my manager email? And she siad like I bothered her and called her so many times. But I just call her only 2 times before and she still don't help me solve the problem. I can tell that she will be the one who ruin your hotel reputation. Please check your phone voice records and you will see that I speak the truth. I have a voice recorded too. If you want I can email to you.
Read more
Date of stay: June 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
Me + husband + suitcase wrote a review May 2020
London52 contributions56 helpful votes
We looked at lots of hotels in Copenhagen and deciced on this one due to location to town and other places we were visiting while in Copenhagen. The descriptions of the hotel are good, pictures on the hotel website made it look like a nice clean place to stay. Sadly this wasn't the case. The room: very dirty. Needed a make over because no amount of cleaning would get an old tired dirty room looking nice again. The walls had splatter marks on the walls like someone had opened a can of drink and it splattered all over the walls. Looked old so had probably been there a while. We paid a bit more for a little upgrade but felt really let down when we entered our room. The bathroom: very dirty with no proper cleaning ever. Dust and dirt in corners. Breakfast: there was lots of choice both hot and cold. However, the bread is from a bakert and then frozen. On one of the days the bread was hot on the outside and frozen in the centre. You do expect freah bread especially when it's not a cheap breakfast. It's actually quite expensive. Service: all of the staff we met at the hotel were very nice and friendly. The points award are for the staff. Unfortunately no points for the hotel. The condition all round is poor.
Read more
Date of stay: January 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Share
AidaAinsworth wrote a review Apr 2020
London, United Kingdom194 contributions68 helpful votes
Its nor ritzy, its not opulent but it is a good, basic hotel. What I like about it was the friendliness of the staff, the huge size of the rooms and the amazing location. Walking distance from Trivoli and the Orstedsparken gardens. There are two grocery stores close by and a train station right in front. Good hotel to stay in if one is with kids.
Read more
Date of stay: June 2019
Rooms
Location
Service
2 Helpful votes
Helpful
Share
BKanasz wrote a review Apr 2020
8 contributions8 helpful votes
We spent 4 nights here with family. The Hotel is basic but clean. Rooms are well equipped.Coffee and tea making facility in the room. Breakfast was great, plenty to choose from and all tasty. We would definitely recommend this hotel.
Read more
Date of stay: February 2020
Value
Location
Service
2 Helpful votes
Helpful
Share
Emm Z wrote a review Feb 2020
23 contributions22 helpful votes
We spent a couple of nights in this hotel with my friends. Our expectations were not high, we know what we had booked. Our overall experience can be summarized as: Positive: - Very friendly staff, always very polite in their interactions with us. - Extremely good breakfast buffet, it really impressed us with the variety of choices. And very clean and neatly arranged. - Good, basic room with amenities provided. - Great location, 7-8minutes walk from the central station. - They provide space for storing luggage in case of an early arrival/late departure. Negative experience: - During our stay we had some concerns about the cleanliness level of our room. We found hair in the different beds and pillows and the room was clearly not vacuumed (whole room is covered with a carpet). We communicated our concerns in the first night, but as there was no housekeeping available, we preferred to get some extra sheets and pillows and we changed them ourselves. Next morning, on our way out, we again stressed to the reception that we found our room unclean and they assured us that they will make sure that the housekeeping would be thorough. To our disappointment, when we returned in the evening, the housekeeping did not change any beddings, and they even left the dirty ones (that were in the room when we first went in) in the room. At this point, we decided to stop complaining and just sleep for the second and last day. Overall, even though it has some really good points, the fact that there was such a miscommunication between the reception staff and the housekeeping staff and the latter being unsatisfactory, we would avoid staying in this hotel again. We understand that it is a relatively cheap and central choice, but having clean beddings is a must.
Read more
Date of stay: February 2020
Value
Rooms
Service
2 Helpful votes
Helpful
Share
Previous
123456
PRICE RANGE
$114 - $231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
norlandia mercur copenhagen, hotel norlandia mercur
LOCATION
DenmarkZealandCopenhagenIndre By (Inner City)
NUMBER OF ROOMS
119
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about ProfilHotels Mercur
Which popular attractions are close to ProfilHotels Mercur?
Nearby attractions include SANDEMANs NEW Europe - Copenhagen (0.3 miles), Zenzes Wellness (0.3 miles), and Curfew (0.3 miles).
What are some of the property amenities at ProfilHotels Mercur?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at ProfilHotels Mercur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ProfilHotels Mercur?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to ProfilHotels Mercur?
Conveniently located restaurants include Maple Casual Dining, Smagsloeget (Vesterbro), and Klokken København.
Are there opportunities to exercise at ProfilHotels Mercur?
Yes, guests have access to a fitness center during their stay.
Is ProfilHotels Mercur located near the city center?
Yes, it is 0.7 miles away from the center of Copenhagen.
Are any cleaning services offered at ProfilHotels Mercur?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ProfilHotels Mercur?
The staff speaks multiple languages, including English, German, Polish, Swedish, Danish, and Tamil.
Are there any historical sites close to ProfilHotels Mercur?
Many travelers enjoy visiting Rosenborg Castle (0.9 miles), Our Saviour's Church (1.3 miles), and Christiansborg Slot (0.6 miles).
Is ProfilHotels Mercur accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.