A cheap and clean hostel with nice atmosphere. The location is perfect, and is very close to the metro line. I came in the late evening, and was met with a very nice and helpful staff. Even the cleaning staff took the time to look me in the eyes and welcome me. I felt very welcome at Generator, and I will definitely use this hostel again.
Overall: just average. The location is good, just few minutes away from Ny Havn and Stroget. However, my biggest dislike was the layout of the room I was staying in: The shower was in a room of its own, toilet in another, and then sink was placed inside the room's common area right next to one of the beds. Since this was a 4-bed dormitory, it's totally natural to assume that at least half of the time people staying in don't actually know each other which then makes the placement of the sink quite inconvenient. I had to brush my teeth 1meter away from some guy's sleeping head. Additionally, there is definitely room to improve cleaning, mostly inside the room itself. The staff seemed nice and open to help tho :)
Superb location and local services, good value for money and coping well during Covid. Innovative ideas to bring in customers. Staff always engaged and helpful. Cleaning services not so good but may be Covid related. You get what you pay for plus a bit more
Booked to go here for March 2020 and were told we could have a free cancellation due to COVID. They agreed several times, but after repeatedly messaging. calling, and phoning for over 6 months, they are stone-cold ignoring us and are refusing to issue the refund that they agreed to and offered. If you fancy losing £200 for no reason, would deffo recommend.
It was an okay experience. Had the dorm to myself which was nice. It was clean enough. The common area is a bit nah. I don't think I will stay there again. It appeals to a younger audience, but it wasn't loud or anything.
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