We had booked a bed for our son who was due to study in Copenhagen and infortunately had to cancel the reservation. The hostel refuses to refund. It is very shoking, if not dishonnest, because the cancellation was made with more than 3 weeks notice. This practice is totally unheard of in the hospitality business! We are in the process of starting a legal suit to get our money back. This type of hostel should be totally boycotted!
Good service and good atmosphere with a reasonable price. The staffs are friendly and helpful, the check in and check out process is easy and convenient. The location is good as it is near to the city center. Overall the bedroom is clean. I like the bar & restaurant.
The Hostel is well located in copenhagen. Really good starting point to explore the city. It has also a lovely Bar, good place for meeting people as a solo traveller. The big plus of the bar are its employees. Very friendly and supportive staff. Elisabetta makes the best Cappucino in town!
Generally shabbyz, only one of the lifts was working, roasting hot airless room, loud music and shouting from the bar til 2am one night. Just awful - none of us slept. It was a great location though - although I would have preferred an out of town Airbnb - the kids had picked this option though (which they greatly regretted!)
Generator hostels are always a blast, and this one was no different. A super modern and cleanly place, my only complaint was that I didn't get a chance to actually take advantage of everything they offer
This was by far the low point of our Scandinavian holiday. Hot airless rooms - the windows are only able to open a couple of centimetres. Very loud bar underneath that opens til 2am some nights. Don't expect much sleep if you stay here. They only have one working lift and it's pretty small - as the rooms are spread over 6 floors you'll find yourself waiting for the lift a lot!
Great location to explore the city, very friendly and helpful staff, tidy rooms, however it’s quite crowded so if you’re looking for a more personal experience a smaller hostel would be the better option
Thé best hostel in Copenhagen , with a good location and professional staff ,the quality food is extremely good , the entraînement at the hostel is amazing, a lot of games you can enjoy it , good location, internet is fast
Brilliant location. Had to pay to keep luggage in lockers. Sticky bathroom floor near reception and impossible to get paper out as container too full. Friendly staff. Minimalist breakfast opportunity.
Aside from being a perfect stay, the bar also makes some of the best cappuccino in the world! The Italian Girl working there was super friendly and showed us some great ideas for places to explore in Copenhagen!
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