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Bredgade 37, Copenhagen 1260 Denmark
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Traveler (220)
360
Panoramas (16)
Videos (8)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phoenix Copenhagen
Updated 01/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 135 hotels in Copenhagen
Location
4.8
Cleanliness
4.5
Service
4.5
Value
4.0
Travelers' Choice
Hotel with atmosphere and elegance by Kongens Nytorv in Copenhagen. Stories are and have always been important for the way we understand the world – and ourselves. You see, stories add value. Not only to our lives and daily doings, but also to the places and buildings that surround us. As our guest, you wake up behind 4-stared and preservation-worthy hotel walls that make you feel the spirit of the place. Since the 17th century, Phoenix Copenhagen has, along with the royal Danish residence Amalienborg and Frederik’s Church, been writing history and formed the centre of a life, which mark Frederiksstaden as Copenhagen’s most sophisticated district.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish, Danish, German and 2 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
246Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
657Reviews18Q+A24Room tips
Traveler rating
  • 319
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  • 88
  • 39
  • 29
Time of year
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Language
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Popular mentions
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Most Recent
ls5xrdyxld wrote a review Oct 3
1 contribution
Great Hotel in a great location with a superb breakfast and great service. Friendly, clean and certainly my first choice of hotel if I stay again. Would certainly recommend to friends and family visiting Copenhagen.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jouni L wrote a review Apr 2022
Turku, Finland761 contributions156 helpful votes
Hotel's Favorite
We spent 4 nights here during a spring getaway. Hotel location is very central. Staff is most polite and welcoming. Our hotel room was nice and spacious enough (Executive double room). Hotel gym is nicely equipped and does the job. We especially likes the breakfast. It had good choises, and a lot of fruits. Very successful visit!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded Apr 25, 2022
Dear Jouni, Thank you for visiting historic Phoenix Copenhagen. We are proud to read that you had a perfect stay in one our lovely Executive rooms and liked our large breakfast and our in-house fitness centre. We look forward to welcome you back at Phoenix Copenhagen on another perfect stay in the future. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mayank Mawar wrote a review Oct 1
London, United Kingdom120 contributions44 helpful votes
My wife and I stayed for 3 nights, overall had a pleasant stay. Things to appreciate- front desk/ reception very welcoming and helpful, always there with a smile. At one point was assisted by 3 staff members to find me a UK to Europe converter. Check in/ out very smooth. Location couldn’t be better- almost all the major attractions are in walking distance, Copenhagen’s popular postcard place, Nyhavn was about 3mins walk!! Lots of food options nearby, metro stations in close proximity too. Buffet spread- regular spread, with good selection of breads, cheese, fruits, juices, scrambled eggs, cold cuts, sausage etc. Things to improve- The room- by no means if felt like a 4* room. Wasn’t properly cleaned, noted on the last night that there were cobwebs in the bedside lampshades. The air con is the room didn’t work properly, felt the need on the last night, after turning on wasn’t cooling. It looked like there was some leak issues before and a stack of tissues was lying over the wardrobe, just under the air con. The mattress- Weird to see a matttess topper in a 4* hotel that too not proper size and covered with small bed sheet exposing the outer edges of the mattress below; also the pillow covers were of odd sizes. No food menu in the room despite the option for ordering room service. They did have an option to serve breakfast in the room with an extra surcharge of DKK 50 however, the presntation in the tray could have been better; fruits came as a big pile, some grapes even squished. The cheese too was presented poorly, Brie was dry; sorry not being picky but don’t expect this in a 4* property. And the bathroom need some upgrade too- bath drain rusted, exhaust took long to vent steam and some stains along the bath glass.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian F wrote a review Sep 2022
Randers, Denmark400 contributions148 helpful votes
…when you enter through the main entrance, and walk up to the reception. However, first you need to park the car. (If that’s your transportation) Staff extremely service oriented, and you can tell they enjoy the job. Hotel in general, very stylish, clean and well organised. Got a single room, and everything very fine. Bed very comfortable. I got the room just to sleep, and that’s good, because it was very small. Didn’t have time for breakfast. All in all good stay.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 6 days ago
Dear Traveller, Thank you for staying at historic Phoenix Copenhagen. We are glad to read that you found our service level high and liked the single room and our historic building. We hope to have the opportunity to welcome you back at Phoenix Copenhagen another time soon. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
125bernardc wrote a review Sep 2022
Johannesburg, South Africa143 contributions102 helpful votes
Our stay at this Copenhagen hotel was satisfactory, and probably qualified for a rating of around 3,5. The room was very small, and lacked the usual things like a hairdryer, soap and shower gel! However, service throughout our stay was very pleasant - all staff were very friendly and helpful. The breakfasts were also superb, with the crispiest bacon we've ever had in years of travel - we suspect an industrial size air fryer? Overall, a pleasant stay.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 6 days ago
Dear Traveller, Thank you for staying at historic Phoenix Copenhagen. We are glad to read that you had a pleasent stay at down town Phoenix Copenhagen and liked our service minded staff and our large breakfast buffet. We hope to have the opportunity to welcome you back at Phoenix Copenhagen another time in the future. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kforth906421 wrote a review Sep 2022
1 contribution
Nice, quiet hotel. Good service. Perfect location for tourism. Very good breakfast. It was clean and hotel personnel was friendly. Easy to store baggage when waiting to check in at the room. We will come back here another time.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 3 weeks ago
Dear Traveller, Thank you for staying at Phoenix Copenhagen. We are grad to read that you had a nice stay which among others included a nice a clean room, good breakfast and superb down town location. We hope to have the privelege to welcome you back at Phoenix Copenhagen another time soon. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CBerrani wrote a review Sep 2022
1 contribution
I was really pleased with my stay. The hotel is located in the centre of the old part of the city, within walking distance to the royal palace and many museums and churches. It is also close to the pedestrian area for a nice shopping experience. The hotel was clean, luxurious and the staff was kind and friendly.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 3 weeks ago
Dear Traveller, Thank you for visiting historic Phoenix Copenhagen. We are glad to read you had a great stay down town of Copenhagen and found your room nice a clean. We hope to have the pleasure to welcome you back at another time in the future. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Esther P wrote a review Aug 2022
Chicago, Illinois1324 contributions760 helpful votes
This is an exquisite hotel with an exquisite, helpful and friendly staff. I had room 2241 which was good size, with a comfortable bed, electrical outlets everywhere, great wi-fi and good air-conditioning. I traveled in late August and the afternoon sun entered the two tall windows, so air-conditioning was very welcome. The buffet breakfast is excellent with everything you would want with both hot and cold choices. The property is well located near museums and shopping streets. About the only negative I can think of (and this is a stretch!) is that the safe is located at floor level and I couldn’t read the directions, which are written in tiny print. One of the staff very kindly hand-wrote out the directions for me. This is a lovely place and I would not hesitate to stay here again.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Rooms vary in size. Room 2241 was a nice double room. No view, but very quiet. I peeked into...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 4 weeks ago
Dear Esther, Thank you for visiting historic down town Phoenix Copenhagen. We are glad to read that you liked your room with nice amenities, our breakfast buffet and our wonderful staff. We hope to have the opportunity to welcome you back at Phoenix Copenhagen another time in the future. Kind regards Julie Heinen General
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Randarwish wrote a review Aug 2022
Amman, Jordan52 contributions38 helpful votes
The hotel is old, but is in good condition, the location is really good, very central and walking distance to center, shopping district the port and Metro/trains. Stayed for 2 nights, we were a big group, the staff are super friendly. The drawback is that the rooms are old, my room was smaller than some of the other, and it was bit humid, small bathroom. Would recommend for the location and staff..
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded 4 weeks ago
Dear Randarwish, Thank you for visiting historic Phoenix Copenhagen. We are glad to read you had a nice stay at down town Phoenix Copenhagen and you found our staff friendly and attentive. We are sorry if you found your room and bath room too small. Rooms are available in different sizing going up to 60m2. Please do not hesitate to forward an inquiry to phoenixcopenhagen@arp-hansen.dk if you are returning to Copenhagen and like assistance selecting room of your preferences. We hope to have the privilege to welcome you back at Phoenix Copenhagen another time soon. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pee714iksb wrote a review Aug 2022
Malaga, Spain1 contribution
The hotel is well located, near some of the most popular attractions of the city. Old property. Not wheelchair accessible. The assigned room was very small and the price was very high. Bad value for money.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Julie Heinen, Direktør at Phoenix Copenhagen
Responded Aug 25, 2022
Dear Traveller, Thank you for staying at historic Phoenix Copenhagen in the center of Copenhagen. We are glad to read that you liked our superb down town location. Phoenix Copenhagen is not recommendable for wheel chair use. We have 10 steps from street level to our lobby level. We are sorry of your room was not big enough. At historic Phoenix Copenhagen rooms are available in different sizes going up to 60m2. If you like to elaborate on your review please forward an e-mail to phoenixcopenhagen@arp-hansen.dk Despite stay at Phoenix Copenhagen was not perfect we hope you had som nice days in Copenhagen. Kind regards Julie Heinen General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$130 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix copenhagen hotel copenhagen, phoenix hotel copenhagen, copenhagen phoenix hotel
LOCATION
DenmarkZealandCopenhagenIndre By (Inner City)
NUMBER OF ROOMS
213
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Frequently Asked Questions about Phoenix Copenhagen
Which popular attractions are close to Phoenix Copenhagen?
Nearby attractions include Nyhavn (0.2 miles), TIMEQUEST Escape Rooms Copenhagen (0.1 miles), and Pub Crawl Copenhagen (0.2 miles).
What are some of the property amenities at Phoenix Copenhagen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Phoenix Copenhagen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Phoenix Copenhagen?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Phoenix Copenhagen?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Phoenix Copenhagen?
Conveniently located restaurants include Punk Royale, Madbaren Marmorkirken, and The Shrimp.
Are there opportunities to exercise at Phoenix Copenhagen?
Yes, guests have access to a fitness center during their stay.
Is Phoenix Copenhagen located near the city center?
Yes, it is 0.6 miles away from the center of Copenhagen.
Are any cleaning services offered at Phoenix Copenhagen?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Phoenix Copenhagen?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Phoenix Copenhagen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.