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Phoenix Copenhagen

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Phoenix Copenhagen
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1,156 Reviews from our TripAdvisor Community

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Showing 678: English reviews
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Salzburg, Austria
Reviewed 3 days ago NEWvia mobile

Small room, yet well cleaned and luxurious . Great central location. Wifi that works. Key card from your room to operate lift . Great beds and quite rooms. Breakfast buffet has something for everyone. Staff friendly .

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Helpful?
Thank Lynne H
Mellbystrand, Sweden
Reviewed 1 week ago NEW

Secret Escapes week-end trip to Paris with stop over in Copenhagen in order to catch early flight.Got a recommendation for an excellent fish restaurant in Nyhavn named Hummer. Pleasant stroll in the neighbourhood.

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Helpful?
Thank urax2017
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your feedback after stay at Phoenix Copenhagen. We are glad to read that you had a nice stay at Phoenix Copenhagen and our service minded staff assisted you on a nice restaurant close by. We hope you have the opportunity return to Copenhagen in the future and stay at Phoenix Copenhagen again. Kind regards Julie...

Reviewed 1 week ago via mobile

Classy interior, faded glory. Very small room (3305), super comfy soft bed, shower and toilet in a closet. Brasserie kichen open till 21.15. Breakfast buffet is complete and tasteful. Staff is doing a proper job.

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Helpful?
Thank Dauban M
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your stay at Phoenix Copenhagen. We are glad to read that you liked our down town location, our large breakfast buffet and you had a room with a comfortable bed. We are sorry if opening hours for dining in our Brasserie (Open between 11.30 a.m. until 21.45 p.m.) was not within preferable hours. We hope...

Skanor, Sweden
Reviewed 1 week ago

Location of hotel is very good, near Nyhavn, Stroeget and restaurant/shops. Very nice atmoshere in hotel. We stayed in an executive room. Very nice and newly renovated. Wonderful beds! Poor parking fascilites outside the entrance of the hotel, but friendly staff parked our car nearby since we where in a hury. Breakfast ok in basement but with windows.

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1Thank ElisabethvSchrowe
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your visit. We are pleased to read that you had a nice stay at Phoenix Copenhagen, down town of Copenhagen. We hope to have the pleasure to welcome you back at Phoenix Copenhagen another time in the future. Kind regards Julie Heinen General Manager

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for two night on a work trip to Copenhagen and really enjoyed it. The rooms are not large but they a comfy and have everything you need, especially great wifi. The reception staff are great- they know the city well and can offer great sightseeing advice. Enjoyed my stay would stay again.

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Helpful?
Thank Ali66-Glasgow
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your 2 nights stay at Phoenix Copenhagen. We are glad to read that you had a nice and comfortable stay. We look forward to welcome you back at Phoenix Copenhagen on your next Copenhagen visit. Kind regards Julie Heinen General Manager

Tallinn, Harjumaa, Estonia
Reviewed 2 weeks ago

Clean rooms. They have an incredible breakfast. For that price at such a good location. The hotel was within walking distance from everything. I felt very safe in this hotel. The Breakfast was excellent.

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Helpful?
Thank Karvane
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your top-rated review after staying at Phoenix Copenhagen. We are proud to read that you found value for money staying at Phoenix Copenhagen in a nice and clean room, you enjoyed a fantastic breakfast and liked our perfect down town location. We hope to have to privilege to have you as a guest another time...

Philippsburg, Germany
Reviewed 2 weeks ago

The location of this hotel is excellent, and my room was small but nice and quiet. Staff were very friendly and helpful. Breakfast was good; I particularly liked the bread. There were two things I did not like, though. One was that the bathroom was less than clean (a hair that was definitely not mine in a corner of the...

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Helpful?
Thank fh0fer
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your stay at Phoenix Copenhagen. We are glad to read that you found our superb down town location ideal for your visit and our staff were attentive and helpful. We are sorry to read that cleaning was not satisfying and unused towels were removed. We have reported errors to our housekeeping manager. Despite stay was...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

This was my third stat for a conference. The main reason for another review is that the rooms have now been revamped and I must say very tastefully done. The rooms are obviously still small but this is a great location and a historic building so no real issue. The only downside for me was another cold shower. Again I...

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Helpful?
Thank David_G_B69
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear D.B., Thank you for staying at Phoenix Copenhagen. We are glad to read that like our superb down town location and you like our newly renovated guest rooms. We are sorry to read that you had stays at Phoenix Copenhagen with low temperature in the shower. We are investigating the error. If you're visiting Phoenix Copenhagen in the future,...

Vancouver, Canada
Reviewed 2 weeks ago

Good value; bathroom needs upgrading, at least the room that we stayed. Breakfast is amazing with tremendous selection. Best soft boiled eggs ever anywhere in the world. It is easy to catch a bus from just outside of the hotel. The train station is a bit far, but walkable - 8-10 minute walk. So close to Nyharn and other ferry...

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Helpful?
Thank DXA911
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for visiting Phoenix Copenhagen. We are glad to read that you liked our fantastic down town location and you liked our large breakfast buffet. We hope to have the opportunity to welcome you back at Phoenix Copenhagen another time in future. Kind regards Julie Heinen General Manager

Warsaw, Poland
Reviewed 2 weeks ago via mobile

This is pretty cosy, small hotel located within walking distance to the Queens Castle. I had a single room, which was very small. There was no AC in the room and no heating in the bathroom. However the room was very clean and in a good condition. Everything worked properly, including free WIFI. Breakfast - rather basic selection of food...

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Helpful?
Thank Wojtek M
JulieHeinen, Direktør at Phoenix Copenhagen, responded to this review

Dear Traveller, Thank you for your visit. We are glad to read that you liked our superb down town location and found your room clean and nice. We are sorry to read that you found your room too small and the floor heating was not on when checking in. All rooms have radiator heating and majority of our rooms have...

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Staying in Indre By (Inner City)

Neighborhood Profile
Indre By (Inner City)
This is the heart of old town Copenhagen, with its blend of charming old buildings and bold new architecture, broad avenues and tiny streets as well as picturesque canals and a modern harbor. The inner city is home to the Royal Danish Theatre, which consists of three buildings, two of which are new and situated on the harbor front. The streets, squares and venues of the inner city and its surrounding neighborhoods, are alive all year round with everything from jazz festivals to outdoor ice skating rinks and parachuting at the lakes right in the center of the city. This compact area boasts beautiful old castles, tranquil parks, and bustling squares where you can always find a bench to stretch out your legs whenever you need a break.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Gracious 5-story hotel housed in exquisite 17th-century building, near Amalienborg Palace & Royal Theatre. ... more   less 

Additional Information about Phoenix Copenhagen

Address: Bredgade 37, Copenhagen 1260, Denmark
Location: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Price Range: $160 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Phoenix Copenhagen 4*
Number of rooms: 213
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Also Known As:
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Copenhagen Phoenix Hotel
Hotel Style:
#22 Luxury Hotel in Copenhagen
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix Copenhagen staff and other travelers.
6 questions
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Questions? Get answers from Phoenix Copenhagen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Executive room is to prefer”
 of 5 bubbles ElisabethvSchrowe, 1 week ago | Read review
“We were 1030, on the ground floor, very good.”
 of 5 bubbles 522kateg, Feb 6, 2017 | Read review
“Semi rooms are single rooms sold for 2 people”
 of 5 bubbles palle278, Jan 30, 2017 | Read review
“Upgrade your room!”
 of 5 bubbles 365laurena, Jan 19, 2017 | Read review
“Go for room types above the Standard ones”
 of 5 bubbles ClaWid, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question