...Location is excellent just few steps from city center...

...Without a doubt, the Phoenix Hotel's location is unbeatable for anyone wanting to fully enjoy all that Copenhagen has to offer...

...Great location and our room overlooked the courtyard so pretty quiet...

great location, unique atmosphere...

...The location was in the center of Copengahen within walking distance of many places...

...The location was perfect and the facility was excellent...

Great location, friendly, helpfull and efficient staff, nice breakfast buffet...

...The service is top rate,,as is the location, the room was well appointed, the bed heavenly...

This is a very nice hotel in a great location...

...Location is perfect, quiet area and in 3 minutes you are at the main streets or at the water, whichever you prefer...

...The staff are so kind and helpful, location is awsome and beds are comfortable...

...Location was fantastic with most (if not all) of the key attractions within walking distance...

Perfect location where to stay to visit Copenhagen : right in the city centre, few minutes walking to main attraction...

...The location is perfect as well we did visit touristic places via walking from the hotel!...

The location for the hotel is perfect, walking distance to almost everything...

...Excellent location close to the city Center...

Very nice location - friendly staff and service but rooms and bathroom is old and really need some renovating...

Good location whit just a walk from the must...

Great location, super friendly and helpful staff, simple and healthy breakfast, and comfortable room...

...Location is great, staff is friendly, but there’s no getting around that everything feels outdated and worn...

...Perfect location to visit around ...

Great Hotel in a great location with a superb breakfast and great service...

...It is very well decorated and the rooms are comfortable...

...Rooms were well cared for, though the bedding was a bit soft...

...No towel racks or hooks there, and no hooks anywhere else in the accommodation...

...All the rooms I have stayhed in in this hotel have been lovely decorated... The mini-bar is reasonably prized and most of the rooms offer coffee...

great location, unique atmosphere... well decorated, comfortable and spotles room ...

...Coffee, snack and mini bar in each room...

...A higge place to sty while visiting Copenhagen...

...A special charm were the many original paintings of Danish scenery and life in the hallways and public rooms...

This hotel waas beyond atttentive, warm, and welcoming... Beautiful room and bathroom with window and tub...

...Nice and clean room with very comfortable bed...

...Bar on a Friday night like most places in Copenhagen was very busy but good atmosphere...

Well located hotel, efficient staff, nice decor, good sized and clean rooms... Good coffee pods in the room...

...Classy with cute Christmas decos, yes, I like the nutcrackers!...

...Rooms are charming and bad was really good... Overall I felt really like at home in this old hotel!...

The hotel entrance as well as rooms are modern and look stunning...

...Good breakfast selection, relaxing brasserie atmosphere...

The suite I got the furnitures was worn and made a bad impression...

...Executive room but nespresso machine dirty, no complementary bottled water...

Lovely place, position is superb...

...The staff were friendly and the reception area is impressive...

...Single rooms too small and uncomfortable...

...The bathroom is a good size but the room was very small , as well as the bed... We had a small double room, so if visiting again, we would stay in the next room up if possible...

Room was clean but typically small in an older European hotel... No towel racks or hooks there, and no hooks anywhere else in the accommodation...

...We needed an extra day to be with friends so we booked it ourselves. Yes, the rooms are small (as they always are in Europe) but very clean...

This hotel is perfectly located for exploring the harbour, shops, museums and other attractions... Our twin room and bathroom were small, fine for what we needed it for...

This is a very nice hotel in a great location... Our room was at the back of the hotel and it was very quiet, even with the windows open...

...Room windows are old and not sound proof so you can hear all traffic and noise (including people talking) from the room until late at night...

...The room is spacious, the view on the street, has comfortable beds but it is noisy little bit at night because of cars and motorcycle sound. The staff are so kind and helpful, location is awsome and beds are comfortable...

...Bed was very small, shower was awful, breakfast nothing special. As a welcome we had to pay for the room in advance...

...The staff is kind and helpful, while the rooms are very clean and equipped with all the things you may need...

...Beautiful room and bathroom with window and tub...

...Overall room quality probably reflected price which was a little on the small side, although adequate for one night...

...Room was tidy and clean, a little too cold maybe for my liking (I was on the 4th floor right under the roof) - the standby of the TV was too light and couldn't close the curtains properly (I need complete darkness to sleep, but thats individual of course)...

...The street facing rooms are a little noisier but I think world cup football played a part in the noise...

Very nice location - friendly staff and service but rooms and bathroom is old and really need some renovating. especially given for the price you pay per night...

...The rooms are very comfortable, especially the beds, and packed with all the things needed while staying there...

The suite I got the furnitures was worn and made a bad impression...

...Rooms not very clean, quite dated. Executive room but nespresso machine dirty, no complementary bottled water...

...Got a single room, and everything very fine... I got the room just to sleep, and that’s good, because it was very small...

The hotel is well located and the room was clean and the bed comfortable... The reason I am giving my review 3 stars is because we upgraded our room (as we had read that the standard rooms had tiny beds) and we paid a lot for our room and it probably wasn’t worth the price, especially as the view from the window was of dirty laundry...

...The bed couldn’t sleep us comfortably and we’re regular sized people (height and weight)...

...No towel racks or hooks there, and no hooks anywhere else in the accommodation...

...Excellent staff, very kind and helpful...

...Bathroom is clean and big, which is a plus...

...The mini-bar is reasonably prized and most of the rooms offer coffee...

...Extensive but pricy breakfast buffet serving traditional European / Danish food...

Fully met our expectations and we would definitely come back again... We are recommending the hotel to everyone who is looking for a clean, high value equipped hotel for the next city trip to Copenhagen...

...The rooms are very small for the cost, but that's Copenhagen...

...As a welcome we had to pay for the room in advance...

...Overall room quality probably reflected price which was a little on the small side, although adequate for one night...

...Nice furniture and good service... However, not really worth the price...

...especially given for the price you pay per night...

...Classy with cute Christmas decos, yes, I like the nutcrackers!...

...if we would know, we would still book a room in the hotel, just one class higher (this what we will do next time in Copenhagen) besides this, which was indeed very not good, everything else was really excellent...

...The suite I got the furnitures was worn and made a bad impression. I also expected screen mirroring for iPhone on the tv when you book a room for 650euros, but this wasn’t available...

...Hotel needs to be renovated to reflect what guests are paying...

...Considering it's a 4star hotel, there should at least be some toiletries in the bathroom...

Lovely place, position is superb...

...However, first you need to park the car... Got a single room, and everything very fine...

...The reason I am giving my review 3 stars is because we upgraded our room (as we had read that the standard rooms had tiny beds) and we paid a lot for our room and it probably wasn’t worth the price, especially as the view from the window was of dirty laundry...

Whay must be improoved: cleanliness in breakfast tables, refilll breakfast items, cleanliness in toilets during seminars...

...Rooms are quite small but very clean...

Room was clean but typically small in an older European hotel... No towel racks or hooks there, and no hooks anywhere else in the accommodation...

We were traveling with OAT who picked this conveniently located, lovely, clean hotel... Yes, the rooms are small (as they always are in Europe) but very clean...

...Bathroom is clean and big, which is a plus...

...We just used the hotel for sleeping so didn't experience anything else on offer, but it was lovely and clean, staff helpful... Really clean and beds comfy (mattresses not as firm as I'd prefer but I still slept well!)...

...Very clean and modernized European hotel...

...well decorated, comfortable and spotles room ...

...We are recommending the hotel to everyone who is looking for a clean, high value equipped hotel for the next city trip to Copenhagen...

...The staff is kind and helpful, while the rooms are very clean and equipped with all the things you may need...

...Nice and clean room with very comfortable bed...

...Room was tidy and clean, a little too cold maybe for my liking (I was on the 4th floor right under the roof) - the standby of the TV was too light and couldn't close the curtains properly (I need complete darkness to sleep, but thats individual of course)...

Well located hotel, efficient staff, nice decor, good sized and clean rooms. Good bathroom with quick hot water and comfortable presure... Good coffee pods in the room...

...Nice and clean place, nothing to complain about...

...My shower was broken and although I reported it no one came to fix it during the 6 nights I was there...

...Bathrobe should be provided especially during winter...

Nice Hotel, but the cleaning of the rooms most be much better...

...However, first you need to park the car... Hotel in general, very stylish, clean and well organised... Got a single room, and everything very fine...

...Friendly, clean and certainly my first choice of hotel if I stay again...

The hotel is well located and the room was clean and the bed comfortable. The staff were friendly and the reception area is impressive...

I always go back here when I travel to Copenhagen and I fully reccommend this lovely hotel... The mini-bar is reasonably prized and most of the rooms offer coffee...

The front desk staff was amiable and approachable on arrival... The service was speedy when I called the front desk to request anything... Front of house staff was always smiley...

I had an incredible stay at the Phoenix Hotel in Copenhagen! The friendly and helpful staff made me feel right at home from the moment I arrived... The hotel's comfort and amenities exceeded my expectations, providing a truly relaxing experience...

...The people at the reception are very professional, they kindly received me and gaved me helpfull informations...

...Staff extremely helpful!, Providing Excellent service... Request a room that does not get Southern or Western sun if going in warmer weather...

...Lost by British Airways, the front desk offered me hygiene essentials. They assisted in the return of my luggage that arrived just hours before I was to embark on my cruise...

...The staff was friendly, informative and great customer service... Our luggage was delayed and they help out letting us the process when that happens... They called us when they received the call that the luggage was going to be delivered... The breakfast was pretty good and the room had AC, which was not the case in the other hotels that we stayed...

Great hotel, with a centre position, that allows you to easily reach all the main city sites. The staff is kind and helpful, while the rooms are very clean and equipped with all the things you may need...

...Tried to get a drink at the bar but waited too long to get noticed so I left. Room was tidy and clean, a little too cold maybe for my liking (I was on the 4th floor right under the roof) - the standby of the TV was too light and couldn't close the curtains properly (I need complete darkness to sleep, but thats individual of course)... Otherwise, very friendly and smiling staff...

We arrived by metro from the airport to the square near the Nyhaven market... Breakfast is very good with hot coffee, juice and chilled water... The scrambled eggs and bacon were replaced regularly...

Great location, super friendly and helpful staff, simple and healthy breakfast, and comfortable room... :) The hotel also automatically upgraded my room... The manager even dropped a personal note in my room wishing me a wonderful holiday :) Thank you for the warm and personal touch!... :) The hotel management actively seek customer feedback and suggestions...

...My shower was broken and although I reported it no one came to fix it during the 6 nights I was there...

...Kind professional staff always available... We will definitely recommend this hotel and will come back whenever we return to Copenhagen...

...The rooms are very comfortable, especially the beds, and packed with all the things needed while staying there... Every member of the staff is helpful and knowledgeable about whatever their guests might need...

...We had the pleasure of staying at the Phoenix Copenhagen for three days in October. The stay was very pleasant, with kind and helpful staff, a superb breakfast and all in all a cosy and ok sized room... We can recommend this hotel to other travellers and will definately stay here next time we visit Copenhagen...

...Asked for a quiet room and the hotel obliged for which I was very grateful. Asked for a kettle in my room, but everyday it was removed... Had to ask for another one to delivered by room service; I became suspicious of the staff's motives...

...Netflix or youtube also wasnt available...

Good locality, easy check in... Executive room but nespresso machine dirty, no complementary bottled water...

...I told the concierge but they just told me nothing is wrong... When checking out, the receptionist didn't even ask how my stay was...

…when you enter through the main entrance, and walk up to the reception... (If that’s your transportation) Staff extremely service oriented, and you can tell they enjoy the job... Got a single room, and everything very fine...

Whay must be improoved: cleanliness in breakfast tables, refilll breakfast items, cleanliness in toilets during seminars...

I always go back here when I travel to Copenhagen and I fully reccommend this lovely hotel... All the rooms I have stayhed in in this hotel have been lovely decorated... I love the fact that you usually get to use the gym all alone and the historic details of the lift, the little waterfall and the lovely oil paintings makes it authentic and elegant wihtout being pretentious... The mini-bar is reasonably prized and most of the rooms offer coffee...

This hotel is perfectly located for exploring the harbour, shops, museums and other attractions. Metro station really close-by and train station also walkable for heading out further... Just 2 minutes walk from the popular eating and drinking areas of Nyhavn... Our twin room and bathroom were small, fine for what we needed it for... Really clean and beds comfy (mattresses not as firm as I'd prefer but I still slept well!)... Didn't use the Nespresso machine as I prefer herbal tea so would have preferred a kettle, but luckily we'd brought our own!... A fan was provided for the warm weather but we chose to keep the window open at night... Overall, totally recommend this hotel and would definitely stay again!...

I had an incredible stay at the Phoenix Hotel in Copenhagen! The friendly and helpful staff made me feel right at home from the moment I arrived... The hotel's comfort and amenities exceeded my expectations, providing a truly relaxing experience... Being situated in the heart of the city center and just a short walk from Nyhavn and two metro stations made exploring the city incredibly convenient... The abundance of nearby cafés, restaurants, and a shopping mall added to the overall appeal...

Phoenix hotel il close to many toursit attractions... The people at the reception are very professional, they kindly received me and gaved me helpfull informations... A higge place to sty while visiting Copenhagen...

Fully met our expectations and we would definitely come back again. The location was perfect and the facility was excellent... We are recommending the hotel to everyone who is looking for a clean, high value equipped hotel for the next city trip to Copenhagen...

...The staff was friendly, informative and great customer service. The location was in the center of Copengahen within walking distance of many places... Our luggage was delayed and they help out letting us the process when that happens... The breakfast was pretty good and the room had AC, which was not the case in the other hotels that we stayed...

Phoenix is a carefully restored palatial building in the heart of Copenhagen... The service is top rate,,as is the location, the room was well appointed, the bed heavenly... A special charm were the many original paintings of Danish scenery and life in the hallways and public rooms...

It was a pleasent , comfortable stay for me although it was last minute decision I book just the night before. The room is spacious, the view on the street, has comfortable beds but it is noisy little bit at night because of cars and motorcycle sound... The staff are so kind and helpful, location is awsome and beds are comfortable...

...Location was fantastic with most (if not all) of the key attractions within walking distance. Our suite was great, well appointed... The breakfast buffet was plentiful and decent quality...

Great hotel, with a centre position, that allows you to easily reach all the main city sites. The staff is kind and helpful, while the rooms are very clean and equipped with all the things you may need... The international breakfast is good, with lots of variety (both sweet and savory)...

Great location, super friendly and helpful staff, simple and healthy breakfast, and comfortable room. Classy with cute Christmas decos, yes, I like the nutcrackers!... :) The hotel also automatically upgraded my room... The manager even dropped a personal note in my room wishing me a wonderful holiday :) Thank you for the warm and personal touch!... - breakfast could offer more varieties or more "warm" dishes or a few traditional items: for example, I'd love to see the traditional Danish Æbleskiver at breakfast :) All in all, this is one place that I can confidently say, I will return :) Thank you for the great service and the comfort provided :)...

...The hotel was less than 5 minutes walk. In fact the hotel is central to most things or a short boat/metro ride away... But each has a sweet outdoor courtyard in the middle... Breakfast is very good with hot coffee, juice and chilled water... The scrambled eggs and bacon were replaced regularly... On our second day, the restaurant was full so they opened the bar for the overspill...

The hotel is very close to the Metro, very friendly Staff, very close to everything you need to see as a tourist in Copenhagen... Breakfast is superb, very healthy options are plenty... It would be super nice if they provide slippers... The floor of my room is creaky but not a problem at all... Bathrobe should be provided especially during winter...

The hotel entrance as well as rooms are modern and look stunning. The room had a modern a bathroom and everything you need (safe, iron, coffee/tee)... The breakfast was also really nice, since it had a huge choice with everything you can imagine...

The Phoenix Hotel is ideally situated to get around Copenaghen. The rooms are very comfortable, especially the beds, and packed with all the things needed while staying there... Breakfast is the perfect start to the day with delicious, tasty food beautifully presented... Every member of the staff is helpful and knowledgeable about whatever their guests might need...

...I also expected screen mirroring for iPhone on the tv when you book a room for 650euros, but this wasn’t available...

...Asked for a quiet room and the hotel obliged for which I was very grateful. Asked for a kettle in my room, but everyday it was removed... Beds were very soft and pillows lumpy...

...The stay was very pleasant, with kind and helpful staff, a superb breakfast and all in all a cosy and ok sized room. We can recommend this hotel to other travellers and will definately stay here next time we visit Copenhagen...

Good locality, easy check in... Executive room but nespresso machine dirty, no complementary bottled water... Hotel needs to be renovated to reflect what guests are paying...