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About
#45 of 137 hotels in Copenhagen
Location
3.9
Cleanliness
4.2
Service
4.1
Value
3.8
Behind the iconic pillar entrance of Tivoli Gardens, a magic universe of high culture and amusements is hidden. You know, a universe that can make everybody, both children and adults, fascinated and enthusiastic. And a universe that delights us, activates our senses, gives us a well-deserved break from the daily routines, and engages us in new ways. Tivoli Hotel & Congress Center is inspired by that spectacular and detailed universe since our primary task is to combine business and indulgence with romance and entertainment. We offer everything you could dream of for a complete hotel stay - for both family trips, city breaks and couples getaways. Go for a swim in our large indoor swimming pool, get a sweat on in our fitness center or enjoy a delicious drink in one of our three in-house bars. We also have a playroom for our youngest guests to run off to, while mom and dad are enjoying their dinner at our restaurant, Tivoli Brasserie. If you spend the night in an Executive Room or a higher upgrade, you have free access to our Executive Lounge and Executive Breakfast restaurant. At Tivoli Hotel & Congress Center, we work hard everyday to give our guests the best service experience possible - and it seems that the work is valued since we won the title as the best hotel in Copenhagen in 2022. Welcome!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children's playground
Paid private parking on-site
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Rooftop bar
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Strollers
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, Danish, Norwegian, Swedish
Location
83Good for walkers
Grade: 83 out of 100
35Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
Arni Magnussons Gade 2, Copenhagen 1577 Denmark
Name/address in local language
Getting there
København Hovedbanegård Station10 min
Islands BryggeCopenhagan Metro16 min
Rental CarsSee rental cars from $50/day
5835Reviews70Q+A100Room tips
Reviews
Traveler rating
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Most Recent
The hotel itself is good, the rooms are ok, nothing special for a 4 star hotel, would expect a bit more. The facilities are good but the main negative thing is the location as it's not easy to get transports, you need to get multiple or a taxi.
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Date of stay: March 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded 2 weeks ago
Dear Rafael, Thank you for taking the time to make a review of your stay with us at Tivoli Hotel & Congress Center. We are sorry that our location was not to your liking. We would like to mention, we are located close to different landmarks in Copenhagen. For example, Copenhagen Mall is a short 3-minute walk away, and the Copenhagen Central Station + Tivoli Gardens are about a 10-minute walk away. In addition, Bus 7A leaves from outside the hotel and can take you to Tivoli Gardens. For any questions about the city and transportation during your stay please know that we have an informed concierge team ready to help. We hope to have the pleasure of welcoming you back in the future. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Morten Frandsen - Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Staff were super helpful, rooms were tastefully appointed and really clean. It’s great for access and you can hire bikes for 150DKK a day. Executive rooms give you access to the executive lounge where there are complimentary drinks and snacks available.
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Hire a bike from the hotel - it’s the best way to get around. Executive rooms give you access to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed with a friend for a weekend in Cph at the Tivoli Hotel. The hotel is near both the central station, shopping street Strøget and the great museum of Carlsberg Ny Glyptotek. I warmly recommend both the hotel and the roof top sushi restaurant - lovely view, drinks, food and atmosphere! Good swimming pool too!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The rooms were unclean& my siblings& I are all very sick now. We called reception to clean the rooms and they said they aren’t to be cleaned every day despite having told them that the rooms were unclean
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at Tivoli Hotel & Congress Center
Responded 1 week ago
Dear guest, Thank you for your review, which we have received on both Booking.com and Tripadvisor. I am of course very sad to read about your experience here at Tivoli Hotel. We do have the option of having the room cleaned every day - we only leave the option up to the individual guest. And, of course the room is thoroughly cleaned between guests. I can see that you chose to have the room cleaned on the second and third day and that this was done. I am of course very sorry, that you did not receive the immediate help that you needed given your allergies. We will definitely be taking this up internally. At Tivoli Hotel, we have rooms with and without carpet. Should you choose to stay with us on another occasion I kindly ask that you inform us about your allergies and we will find you an allergy friendly room. Thank you again for your review. For anything further, please do not hesitate to contact us directly here at Tivoli Hotel. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Emilie Kirk - Senior Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took my partner here for his birthday and we had a brilliant time here. The customer service was amazing from everyone in the hotel, they were so friendly and also upgraded our room straight away and let us check in early. Couldn’t fault the stay! We also went to Sticks and sushi on our last night and although a little pricey it was great! Would definitely recommend this hotel
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Clean, fresh hotelrooms. Polite staff. The beds wore a bit hard and the pillows too big. But all in all a very nice stay. We had beakfast from the lobbybar, fresh & nice. If you want the room to be cleaned, you have to tell the receptionist. Nice walk to all attractions:)
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Tivoli hotel is an excellent location for anyone visiting Copenhagen, from the start of our visit (hours before check in) until the end (hours after check out) the service and staff, as well as the rooms cannot be faulted. Only thing I would suggest is some more choices on the evening menus but that’s a tiny thing. Excellent all round
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded 4 weeks ago
Dear Rory, Thank you very much for taking the time to review Tivoli Hotel & Congress Center on Tripadvisor. And thank you for giving us top-ratings! We are so happy to hear that our staff gave you an amazing service. I will make sure to pass on your lovely feedback to our different department heads. If you have something specific or something else we may pass on to our F&B manager, you are more than welcome to contact us directly. Once again, thank you for your lovely feedback. We hope this means we will be able to welcome you back again! Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Morten Frandsen - Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel nice location , best value for the money.we will stay aging this hotel and wonderful friendly staff . Very good facilities for a family friends or to stay in a business trip this hotel is a excellent one.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded 4 weeks ago
Dear Guest, We are very happy that you have taken the time to review your stay with us. Thank you! Lovely to see that you have had a pleasant stay and enjoyed our different facilities. We are extra happy that our wonderful staff could make your experience even more memorable, as guest service with a smile is very important to us. We hope that we will have the pleasure of welcoming you back again in the future. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Morten Frandsen - Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Messed up our booking. Small queen bed instead of two beds could be quite a problem.— in the new room: USED and not washed pillows. Tired and and not so friendly staff (although one female in the reception was serviceminded). So if you wanna get your bookings messed up and sleep on used and unwashed pillows - go to this hotel now!
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded Feb 15, 2023
Dear Guest, We truly appreciate your feedback, as it helps us in our continuous process of improving our services and facilities. We are unsure what exactly you mean in regards to the beds and what has been done incorrectly. You are always more than welcome to contact us directly and tell us more in regards to this. We are also sorry to hear there were several negative things in the room around the cleaning. We will of course follow up on your feedback with our Housekeeping Manager and on your experience of the room, so we can make sure to always give our guests a really good experience. We are sorry that your stay did not live up to expectations but I hope that you never the less had an enjoyable stay in Copenhagen. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Morten Frandsen - Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A very aesthetically pleasing hotel with lots of pictures, sculpture and fun exhibits and lights. Huge venue with several bars and restaurants - the ones we tried were very good. Great service from lots of staff. Big room, very comfortable and clean. Only issue was that the toiletries in the bathroom were not filled up. The gym and pool area are very well Equipped although I didn’t like the fact the gym was on a glass corridor where people walk past with their bags etc.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Gæsteservice/reception at Tivoli Hotel & Congress Center
Responded Feb 7, 2023
Dear Kate, Thank you very much for taking the time to send us your positive feed-back. We are so happy to hear that you enjoyed our interior decorating, different restaurants and bars and the hotel in general. We are extra happy that you found our staff very polite as guest service with a smile is very important to us :) When you stay with us several nights we therefore leave it to you to decide whether you want daily cleaning of the room. This daily cleaning includes refilling of toiletries. I am sorry if you were not informed of this. We do make an effort to keep our guests informed both via our website and with information cards handed out at check in. We hope that we will have the pleasure of welcoming you back again in the future. Yours sincerely, TIVOLI HOTEL&CONGRESS CENTER Morten Frandsen - Reservations Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$138 - $201 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagenInner Vesterbro / Vesterbro - Kongens Enghave
NUMBER OF ROOMS
679
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Claim Your ListingTIVOLI HOTEL & CONGRESS CENTER $102 ($̶1̶5̶6̶) - Updated 2023 Prices & Reviews - Copenhagen, Denmark
Frequently Asked Questions about Tivoli Hotel & Congress Center
Which popular attractions are close to Tivoli Hotel & Congress Center?
Nearby attractions include Øksnehallen (0.3 miles), Bryggebroen (0.3 miles), and Hustedvin (0.2 miles).
What are some of the property amenities at Tivoli Hotel & Congress Center?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Tivoli Hotel & Congress Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tivoli Hotel & Congress Center?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Tivoli Hotel & Congress Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Tivoli Hotel & Congress Center?
Conveniently located restaurants include Sticks'n'Sushi, Warpigs, and Restaurant Gorilla.
Are there opportunities to exercise at Tivoli Hotel & Congress Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Tivoli Hotel & Congress Center located near the city center?
Yes, it is 0.8 miles away from the center of Copenhagen.
Are any cleaning services offered at Tivoli Hotel & Congress Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Tivoli Hotel & Congress Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tivoli Hotel & Congress Center?
The staff speaks multiple languages, including English, Swedish, Danish, and Norwegian.