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Crowne Plaza Copenhagen Towers

Traveler (1421)
Room & Suite (555)
Dining (97)

About

#12 of 125 hotels in Copenhagen
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Hotel Crowne Plaza Copenhagen Towers in Copenhagen is Denmark’s leading hotel within sustainability. Sustainability is incorporated in all aspects of the hotel, and our green profile means that we use 65 % less energy than other comparable hotels. From our spacious and elegant rooms with Paustian furniture, guests can enjoy views across Ørestad and north to Copenhagen. The hotel is ideal for both business travellers, weekend stays and mini-breaks. The hotel is situated only 200m from Ørestad station, so if you arrive by metro or on the Øresund train, the hotel is only a couple of minutes’ walk away, while it takes only 10 minutes on the metro into Copenhagen city centre. Malmo can be reached by train in less than half an hour. If you are arriving by air, there is a shuttle service to/from Copenhagen Airport.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Soundproof rooms
Air conditioning
Desk
Minibar
Flatscreen TV
Bath / shower
Family rooms
Housekeeping
Room service
Safe
VIP room facilities
Iron
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Spanish, Danish and 1 more
Hotel links
Visit hotel website
Special Offer:IHG Global Sale
Hotel deals

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
29Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
2,935Reviews
121Q+A
100Room tips
Traveler rating
  • 1,498
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  • 35
Time of year
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Popular mentions
This excellent hotel is very conveniently placed near Fields Shopping Centre. The hotel is bright and airy with a magnificent indoor garden, including tall trees . Service was excellent, food was great rooms were large and clean.
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The Crowne is located very close to the airport which makes it a great spot for a quick stopover or in our case the night before we fly out. It is located right next to mall with a lot of shopping and dining options which was great. The hotel is designed beautifully and is airy and grand. The rooms are very functional and spacious for European standards. Love the massive king size bed. For the price I would definitely stay here again.
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Located in a corporate, business park setting, the Crown Plaza feels far removed from the touristy and quaint center city of Copenhagen. This said, the hotel itself is modern and the rooms are spacious by European standards. The Crown Plaza is situated within a very short walk to a Metro stop that can take you to the center city in a brief time. Adjacent to the same Metro stop, is a large indoor shopping mall that includes a cinema, grocery store, a smattering of restaurants and a food court. The hotel is also a short trip away from the Airport and a shuttle bus is available that serves the hotel and one additional nearby hotel.Other than the Mall, there is nothing else noteworthy within walking distance. The room itself was functional and tastefully decorated with modern, minimalist type furnishings. The bed was comfortable and the sheets were crisp. The window blinds provided good room darkening effect. There are a half dozen or so English language channels on the TV which was a perk. The bathroom is reasonably large with a walk-in type shower enclosure. Water pressure is acceptable. The room included a small refrigerator but the unit's cooling function was limited and as a result it was not all that effective. I can register a complaint with the clothes iron that the hotel provides. It was small and not a steam iron with a water reservoir. As a result it was completely ineffective to remove wrinkles from clothes. (If I had traveled to the hotel on business and needed to press a dress shirt to look prepped for an important business meeting, I wouldn't have been happy). The primary shortcoming of this hotel that others on TripAdvisor have already profiled is the absence of air conditioning. While I will accept the notion that an older, antiquated building in the central city of Copenhagen could be missing AC, due to retrofitting challenges, it's a head scratcher to me that the Crown Plaza, a modern, 25+ story, corporate type hotel has no AC. It's simply shocking. Whether the absence of AC is a Danish cultural thing, an environmental statement, or a cost saving effort on the part of the owners, is unknown. During my visit, the exterior temperature was around 62 degrees Fahrenheit. While some may say that at that temperature, no AC is needed, recognize that unlike a home or smaller hotel, there are no windows to open for cross ventilation in a multi story hotel like the Crown Plaza. My room was unpleasantly warm throughout my stay and it adversely affected my stay and sleep. FYI, the temperature, air venting controls on the wall within the room do nothing whatsoever and are smoke and mirrors only. Would I stay here again? Yes, but only during the winter months.
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Response from Jens F, General Manager at Crowne Plaza Copenhagen Towers
Responded 1 week ago
Dear jethropbodine Thank you very much for taking the time to post your review of the Crowne Plaza Copenhagen Towers. I am glad that you found the hotel modern and the room was spacious enough and the bathroom met your expectations. Your comments about the iron have been given to the relevant manager who thanks you for your feedback. We use all feedback to help us improve our services so we can give an even better service to our guests.The hotel is located on the suburbs of the city of Copenhagen but as you found just a quick walk and the metro will deliver you into the city center in aprox 10 minutes. Fields as you rightly pointed out is one of the largest shopping centers in Denmark and is perfect to pick up any supplies you may need during your stay. I am concerned to learn that you have had an issue with the room temperature during your stay. Each of our rooms uses a climate control system instead of air conditioning and I apologise if this did not reduce the temperature enough to the desired level that you felt comfortable in. We will look further into the issues you raise as a good night’s sleep is crucial when staying with us and I thank you for your feedback. I ask if you can contact me at gepo@cpcopenhagentowers.com so I can find out more details about your stay. Thank you again for your feedback and I look forward to hear from you. Yours Sincerely Jens Frank-Mikkelsen General Manager
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I really enjoy staying in this hotel every time im back in MY country Denmark. from the moment i arrive in the airport, this hotel i a part of my travel, going in train or directly with the shuttle bus to the hotel. the reception area quite cold, and industrial. but always with a friendly staff who welcomes me back. as highest level member in this hotel chain, I feel even more welcome. with the complimentary lounge access. the hotel has easy access to Fields shopping mall within 200-300 meters. going to the center of Copenhagen, is possible by train or metro, depending what you want, tivoli or nyhavn. everything is near this hotel always a pleasure to stay in Crown Plaza CPH
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Response from Jens F, General Manager at Crowne Plaza Copenhagen Towers
Responded 1 week ago
Dear rcn84 Thank you for your feedback on your recent stay with us. I am delighted that you return to stay every time you return home to Denmark and get a friendly welcoming from the reception team. The club lounge is the perfect way to relax during a stay and I am happy that this complementary access helps you feel even more welcome during your stay. Thank you again for your comments and we look forward to welcome you back soon. Best regards Jens Frank-Mikkelsen General Manager
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Large glass lower level structure. Not a grand lobby and looks a bit Ikea. Upgraded and got lounge access, unfortunately lounge has little seating and sat in non aircon area outside as full. Food choices limited in lounge. Room large, bright and well appointed. Comfortable bed and furnishings. Between airport and city with nothing nearby. Good Wifi. Shuttle to airport Euro 2 which is just annoying, also fully booked for time I wanted. Breakfast was excellent and staff very friendly
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Response from Jens F, General Manager at Crowne Plaza Copenhagen Towers
Responded 2 weeks ago
Dear Warby P It is regrettable that your overall experience was not in line with your expectations. We welcome any feedback whether it is positive or negative in order to learn from it. We hope to have the opportunity to welcome you back in the near future and look after you better. Yours sincerely Jens Frank-Mikkelsen General Manager
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PRICE RANGE
$143 - $280 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagen
NUMBER OF ROOMS
366
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