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LEGOLAND Castle Hotel

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Aastvej 20, Billund 7190 Denmark
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Room & Suite (13)
Dining (11)

About

#1 of 14 hotels in Billund
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The kingdom is buzzing of anticipation and excitement. While everyone gets ready for the knights’ tournament you can prepare for a great day and a good night's sleep. You stay right next to the entrance to LEGOLAND® and you can sleep as cool princesses, brave dragon knights and mad wizards. Join the royal banquet in the hotel's own Tournament Tavern Restaurant where you can follow the chef's preparation of the delicious menu.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Internet
Free breakfast
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
Languages Spoken
Danish
228Reviews3Q+A8Room tips
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Steve S wrote a review Apr 2021
1 contribution1 helpful vote
Worst Hotel Experience EVER! We decided to book a trip for my sons 2nd birthday to legoland and combine it with a stay to the Castle and Knights hotel. Our check in time was 4pm. Understood. A very late check in when you have 2 kids. We got there at 3pm, checked in the front desk and were told our room wasn’t ready. We decided to play and check out the hotel. We waited till 4pm and no text to notify of our room being ready. We came back to the desk at 4pm and were told by Dejan that it would be a longer wait and that we would be “compensated” whatever that meant. We waited till 4:30 and nothing. Finally closer to 5pm we got a text. We returned to the lobby only to find out that the line to check in was out the front entrance. We stood in line for 45 mins. With two kids who are completely exhausted by now. We missed our dinner reservations. We come to the desk and check in. I asked who the manager was “Sarah” and she was standing next to the lady checking us in to the room. I told her this wait was ridiculous, and that she only had 2 people checking in 25 guests. She never looked up at me. Never acknowledged me. Completely silent and didn’t even make eye contact. What a total disrespect to guests. After we check in, we never got our sons birthday bag, had to go back down to get it. Oh it gets better, the next day we are checking out and I call the desk and explain we checked in after 5pm and we wanted a late checkout. I was told that there was no other late checkouts and that there were too many early check ins for today. Haha! I mean. Can a hotel staff get any worse. My wife and I travel a lot. Our kids do as well. Never have we ever stayed in a hotel with this much lack or care for guests. A kids hotel at best. I would never recommend this hotel to anyone. Stay somewhere else. Down the street. Anywhere but Legoland Castle and Knights Hotel. We left so frustrated. It ruined our sons special day. I understand COVID and the protocols. We’ve stayed in several hotels since the pandemic, but none that ever treated their guests this way. This hotel was under staffed. Completely unmotivated staff. Even our valet guy was telling us how short they were. I had to retrieve my own car from valet.
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Date of stay: April 2021Trip type: Traveled with family
1 Helpful vote
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Tom O wrote a review Mar 2020
Sandnes, Norway29 contributions7 helpful votes
We had a great time at this new hotel, at the time. We did watch them build it the year before and both the kids and us adults wanted to stay there when they opened. So we came for a 5 night stay and dont regret it, the outside design, inside, the rooms, everything was amazing and high quality. A minutes walk to Legoland and Lalandia, and the very best playground we have seen in a long time in the back. So go go go folks😀
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Date of stay: September 2019Trip type: Traveled with family
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Thierry s wrote a review Oct 2019
Courbevoie, France7 contributions
Go for it ! The room is more spacious than expected. Hotel is actually quite quiet, with Lego bricks everywhere for kids amusement. On the negative side, food in the hotel is rather expensive for poor or average quality.
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Date of stay: October 2019Trip type: Traveled with family
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Claire B wrote a review Oct 2019
Hampshire, United Kingdom16 contributions23 helpful votes
We went to this hotel for a 3 day birthday break having never been to Billund before. The hotel itself was really well designed -Lego theming was brilliant, from the figures outside to the lights in the reception and the rooms themselves. We had a room for 3 with a bunk bed one side of the bathroom and a double the other side. Really lovely touches like a gift for children in the room plus a birthday gift too. The room was set up for birthday (we had asked) which was great -banners, balloons, bedding but unfortunately no cake - that would be a nice touch given we couldnt easily bring one from the UK! The room itself had a box of Lego to play with plus a dragon over the main bed which was brilliant. We stayed in the Knights castle which was the main block but there is another building too - the Wizards- but i dont think there is a reception or restaurant in that building so you have to walk across. The breakfast in the hotel was good - a nice spread including pancakes which was most important for our daughter. The dinner was very average. As a vegetarian there wasn't too much choice beyond pizza and noodles. If you are going to go make sure you book for dinner! You wont be allowed in otherwise. There are some nice touches in the hotel - steps so the children can also 'check in' and talk to the receptionists. Lego challenges in reception plus Lego to play everywhere! The hotel itself is about 5 mins walk from Legoland and about 20 mins walk from the Lego House - we went to both whilst there, Its a stones throw from the airport too so very convenient. A few notes which could improve the hotel -no phones in the room which wasn't a major issue but would be handy. No room service (always handy with kids) and lastly some of the staff were amazing, helpful and lovely but one or two others were a bit rude to be honest (restaurant mainly). It was end of season so maybe they were just tired of customers :) We still had an amazing time and would go back again.
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Date of stay: October 2019
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Room Tip: Knights rooms are in the main building with the restaurant, shop and reception
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Rasmus F wrote a review Oct 2019
Copenhagen, Denmark1 contribution
Best hotel experience. My son was blown away by both the LEGO builds, the rooms and also the friendly staff welcoming him with a sword fight. The breakfast buffet was delicious and easy to access and the food was halloween themed, which made the experience even better with "dragon" eggs and blue pancakes. And the friendly staff made time for great information, so we instantly knew where everything was.
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Date of stay: October 2019
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PRICE RANGE
$449 - $572 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkJutlandSouth JutlandBillund
NUMBER OF ROOMS
142
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Frequently Asked Questions about LEGOLAND Castle Hotel
Which popular attractions are close to LEGOLAND Castle Hotel?
Nearby attractions include LEGOLAND Billund (0.2 miles), Lalandia (0.3 miles), and Skulpturpark (0.1 miles).
What are some of the property amenities at LEGOLAND Castle Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at LEGOLAND Castle Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at LEGOLAND Castle Hotel?
Yes, free parking is available to guests.
What are some restaurants close to LEGOLAND Castle Hotel?
Conveniently located restaurants include Hotel Propellen Restaurant, Ristorante il Bambino, and Propell Away.
Is LEGOLAND Castle Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Billund.
Is LEGOLAND Castle Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.