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Helnan Marselis Hotel - Aarhus

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Strandvejen 25, Aarhus 8000 Denmark
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$155
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Free cancellation until 08/21/22
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$93
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Free cancellation until 08/21/22
$93
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Free cancellation until 08/21/22
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Traveler (386)
Room & Suite (139)
Dining (17)

About

#16 of 25 hotels in Aarhus
Location
4.4
Cleanliness
3.9
Service
3.8
Value
3.7
Marselis Hotel - Aarhus Overlooking miles of elegant Danish coastline, Marselis Hotel reflects the timeless elegance and beauty of the Kattegat Sea. Guest are invited to experience a unique combination of nature and culture through the property's extensive history and surroundings. Situated between the sea and the beautiful Marselisborg forest, the hotel is ideally located near the royal family's summer residence and the vibrant but charming city of Aarhus. 163 rooms and different facilities such as our indoor swimming pool, fitness room and gym, ensure our guests a unique and memorable experience.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Highchairs available
Parking
Wifi
Indoor pool
Heated pool
Yoga classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Hiking
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
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Room features
Allergy-free room
Private balcony
Room service
Safe
Flatscreen TV
Bath / shower
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Danish
797Reviews6Q+A42Room tips
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Merethe wrote a review Jul 2022
Oslo, Norway7 contributions6 helpful votes
This was a very nice hotel to stay at. The staff were smiling and cheerful, helpful and service minded. A special thanks to the chef who chopped onions for me every dinner. Lovely, healthy and varied menu at the dinner buffet. The breakfast was also top notch. The sea view is spectacular, the hiking opportunities many and great cycling routes. Recommended!
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: There is free street parking there. Take a trip to the old town and a day trip to Samsø.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded 1 week ago
Hello Merethe, Thank you so much for your feedback, this means a lot to us. We are very glad to hear, that you have enjoyed your stay with us, and have been al around pleased with your stay. We wish you a lovely Summer, and hope to be able to welcome you again in the future. Kind Regards,
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Michael M wrote a review Jul 2022
Copenhagen, Denmark5 contributions1 helpful vote
I enjoyed the stylish and traditional room and the facilities (great bed) but the restaurant was closed to individual guests for lunch and evening meals due to staff shortages which spoiled the experience. A modest sandwich service would have been appreciated. Other guests (conference delegates) were serviced with meals brought in from outside.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeppe C wrote a review Jul 2022
1 contribution
The view from the room was superb, the surroundings were beautiful and the hotel staff were just perfect. The room could use an extra hand although clean inside. Windows were very dirty and a swallows nest on the small balcony had created a bit pile of bird droppings outside which seem to have been building for days or weeks before our check-in. Although, the nest did add some charm to the place with baby swallows ready to leave the nest :-) The shower could use a longer curtain and an easier adjustable shower fixture. All-in-all happy we choice this location for our stay. Thanks.
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Date of stay: July 2022
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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N P wrote a review Apr 2022
2 contributions
Very rude receptionist, not helpful at at. Closed restaurant (temporary) and not helping the guests ordering food (guests just got a menu from a near by pizza place, and that even in danish). Filthy rooms, no room service, filthy pool and sauna with sand brought in from the beach and no one to clean. Dirty bathroom with hair. Genital hair in bed. All ln all very very bad! Also coffee Maschine not working properly. Very poor breakfast. And all of the above with a loooot of money. Not worth it at all!!!!!
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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tigre wrote a review Apr 2022
3 contributions2 helpful votes
The room view is marvelous, the swimming pool and sauna small but very nice, the front desk staff very kind and accommodating. It's a shame they have no real double beds, but that is a small detail. I would definitely return.
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded Apr 29, 2022
Thank you so much for your feedback on your stay. We hope to be able to welcome you again. Kind Regards Helnan Marselis
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Lasse wrote a review Apr 2022
Odense, Denmark76 contributions68 helpful votes
We have booked 3 double rooms on the net. Just a few days before arrival did we get information the the restaurant at the hotel was closed during our. The rooms and bathrooms looked worn. We observed that it was not easy to get a parking place within the hotels parking area. There was a private party at the hotel and a lot of kids was running around even late night in the corridors making a lot of noise. We will choose another hotel in Århus next time
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded May 3, 2022
Kære Lasse, tak for din vigtige feedback. Vi er kede af at høre om din ærgerlige oplevelse og tager jeres feedback med videre. Hav en dejlig dag
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Leonard L wrote a review Feb 2022
4 contributions
The place is very well positioned on the beach, close to nature. Big bed, free parking, breakfast included, swimming pool and the room with a view is defenetly worth staying. Even a small gym, not the best oane but it works for short stays. All this at a decent price. Very helpful and understanding staff.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded May 3, 2022
Dear Leonard L, thank you for your feedback! We're happy to hear you had a nice stay! Have a nice day
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soren_65 wrote a review Nov 2021
Randers, Denmark69 contributions47 helpful votes
Have visited the hotel many times over the recent decade and agreed, it bitterly needs an update. However, at our recent stay we had a room with a view to the sea and that does not get better anywhere in Denmark. Service was good and the room had all we needed. Breakfast was crowded and not anything to write home about - so probably a low three that was given an extra star due to the view from the room
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Date of stay: October 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded Nov 30, 2021
Thank you for your review - it is unfortunately the leadership that makes the big decisions, especially in connection with. update and renewa of the hotel
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Thank Irish I'm Goodness wrote a review Oct 2021
4 contributions
We booked a table to eat at 2pm, for 4 people to have a nice meal overlooking the sea. When we got there it was a buffet! We were then told the buffet closed at 2pm. It seem as if the reception didn't know what the dining area was doing. Nevertheless we were allowed to eat at our chosen table, but the asked us after our starters if they could clear the buffet! What a pity they couldn't get their act together. It looked very tired and outdated, with rather dirty and food stained carpets. I will not be visiting there again!
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: Get the correct information before you book a table
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marselis Aarhus, Gæsteservice/reception at Helnan Marselis Hotel - Aarhus
Responded Nov 26, 2021
Thank you for your feedback. We appreaciate you taking your time to give us a review, so we know where we can improve. We are sorry about your experinece in the restaurant. Unfortunately we have had some challenges following corona and are trying our best to get it turned around. We will be addressing the issues mentioned above.
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rmdodd wrote a review Sep 2021
St. Albans, United Kingdom3 contributions
Arrived at hotel to be greeted by sign saying restaurant was closed. No explanation until I asked and then told they had a lack of staff. Hotel was in the process of being prepared for large motor racing event so lounge area was closed off. Access to hotel was limited by blocked roads - again no communication from hotel. Hotel seemed to be more focused on event than serving customer in the hotel unfortunately. I have stayed regularly at hotel - it has great view and is in a good location for Aarhus. However this was a poor visit and I would agree with other comments that the hotel is starting to get a little tired.
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Make sure you opt for a sea view - worth the extra rather than looking at a carpark.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$91 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel helnan marselis
LOCATION
DenmarkJutlandEast JutlandAarhusHolme-Højbjerg-Skåde
NUMBER OF ROOMS
163
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Frequently Asked Questions about Helnan Marselis Hotel - Aarhus
Which popular attractions are close to Helnan Marselis Hotel - Aarhus?
Nearby attractions include Escapist Aarhus (2.3 miles), Marselisborg Deer Park (0.5 miles), and Moesgaard Museum (2.6 miles).
What are some of the property amenities at Helnan Marselis Hotel - Aarhus?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Helnan Marselis Hotel - Aarhus?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Helnan Marselis Hotel - Aarhus?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Helnan Marselis Hotel - Aarhus?
Conveniently located restaurants include Caffe Ispirazione, Restaurant Frederikshoj, and Cafe Piccolina.
Are there opportunities to exercise at Helnan Marselis Hotel - Aarhus?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Helnan Marselis Hotel - Aarhus offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Helnan Marselis Hotel - Aarhus?
The staff speaks multiple languages, including English and Danish.
Are there any historical sites close to Helnan Marselis Hotel - Aarhus?
Many travelers enjoy visiting Vor Frue Kirke (2.2 miles), Vadestedet (2.1 miles), and Huset Carmel (2.3 miles).
Does Helnan Marselis Hotel - Aarhus have any great views?
Yes, guests often enjoy the harbor view available here.
Is Helnan Marselis Hotel - Aarhus accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.