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BEST WESTERN Prinsen Hotel

Prinsensgade 14-16, Aalborg 9000, Denmark
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67 Reviews from our TripAdvisor Community

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Showing 27: English reviews
1 review
2 of 5 stars Reviewed March 12, 2016 via mobile

Cheesy and not well- maintained cheapish hotel. Small rooms, worn down and dirty. Old interior without class or style. If you just need a bed and don't expect anything special.. Friendly staff though and portie let us use his parking spot for free

Helpful?
Thank Christian H
Prinsen H, Chef  at BEST WESTERN Prinsen Hotel, responded to this review

Dear Christian Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We appreciate your review. In this matter we just like to underline that our guests to contact reception if they find any unsatisfaction in the rooms. I hope that... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed March 10, 2016

I have been in a lot of best western hotels, around the world. but Prinsen Hotel was one of the best hotels i have been, not because of the stars, but the staff was so helpfully. It was my first time in Denmark, they helped me a lot and the breakfast was incredible with the Danish Breakfast they had. Very... More 

Helpful?
Thank Christoffer J
Prinsen H, Guest Relations Manager at BEST WESTERN Prinsen Hotel, responded to this review

Dear Christoffer Thank you very much for your kind review. We really appreciate happy guests and are looking forward to welcoming you again. Reception Best Western Prinsen Hotel More 

Canton of Geneva, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 23, 2016

This is my second stay at Prinsens Hotel and again a great experience. The employees recognize me and are always very helpful and smiling. The rooms are nice, clean and tidy, this together with a great breakfast and high speed wifi this is all I need. Thank you for your hospitality and cosy atmosphere. I will be back

Helpful?
Thank GlobeTravl
Prinsen H, Guest Relations Manager at BEST WESTERN Prinsen Hotel, responded to this review

Dear Sirs, Thank you very much for your kind review. We really appreciate happy guests and are looking forward to welcoming you again. Have a nice weekend. Kind regards, Nikolai Sacher More 

1 review
4 of 5 stars Reviewed February 1, 2016

I've been staying hear at the Prinsen for over a year now. Travelling in and out every week. Its not a premier hotel and does not state to be. However, that said I have watched this hotel realise the need for change and embark on that journey. Rooms being refurbished, Internet upgrade and external improvements, (external colour scheme not so... More 

Helpful?
Thank Phil H
Prinsen H, Front Office Manager at BEST WESTERN Prinsen Hotel, responded to this review

Dear Phil It's a pleasure to host you in our hotel and count on you as a regular guest. We appreciate your feedback and not only this review, but also the daily feedback that you are so kind to share with us. Truly a joy to have you as a guest in our hotel and we hope to continue the... More 

Copenhagen
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 26, 2015

Stayed there for a night last weekend when visiting family in the area. This is a tiny hotel but comes at a reasonable price (in Denmark everything is expensive). We had a room on third floor and used the stairs to get up and down. I am not sure if there is a lift, but everybody seems to be using... More 

Helpful?
Thank Torben B
Prinsen H, Front Office Manager at BEST WESTERN Prinsen Hotel, responded to this review

Thank you very much for your kind and detailed evaluation of our hotel. It is very nice of you to give us a good description of how you felt when staying at the hotel. We thrive that you get value for money at Best Western Hotel Prinsen and we are constantly improving and developing the hotel and service. Just to... More 

Oslo, Norway
1 review
3 of 5 stars Reviewed November 8, 2015

Fine hotel for a short stay. Great location, bang downtown with and away from the extremely noisy Jomfru Ane Gade. The bus to the airport stops very close to the hotel and the main busterminal and railway station are very close to the hotel. Small and a bit worn room. The bed was a little uncomfortable but ok. Internet worked... More 

Review collected in partnership with Best Western

Helpful?
Thank Jacob Andreas B
Prinsen H, Gæsteansvarlig at BEST WESTERN Prinsen Hotel, responded to this review
Google Translation

Kære Tak, fordi du udfyldte spørgeskemaet vedrørende dit nylige ophold hos os. Vi sætter stor pris på at have dig... More 

Canton of Geneva, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 4, 2015

This hotel was a great experience. Very fast check in and very fast check out. Great breakfast in cosy environment. The rooms are nice and free coffee and internet was offered and the internet worked perfectly with high speed. Alice in the front office was very helpful and offered free parking. The personal atmosphere and personal "touch" in this hotel... More 

Helpful?
Thank GlobeTravl
Prinsen H, Gæsteansvarlig at BEST WESTERN Prinsen Hotel, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. It is extremely important for us to get this feedbacks, so we can meet our clients needs . Thank you again for taking the time. We appreciate your loyalty to our brand. More 

Oslo, Norway
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed October 6, 2015

This is a worn out hotel, and the one night we spent here was quite enough. The hotel feels really shabby, with broken carpets and dirty rooms. The beds weren’t even slightly comfortable. The walls in our room were paper thin, and with a party going on next door all night it really sucked that there wasn’t a 24/7 reception... More 

Helpful?
1 Thank KrissandIrene
Prinsen H, Receptionschef at BEST WESTERN Prinsen Hotel, responded to this review

Dear Sirs, We are sorry not to have met your expectations. Regarding noise and disturbances from neighbours as well as lack of cleaning in your room, we can only encourage you to immediate take contact with our reception and/or the management while staying in our hotel. During the night, 22.00-07.00 our night receptionist, who lives next door, is available for... More 

Travelers are raving about these Aalborg hotels

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 14, 2015 via mobile

I stayed here for one night while visiting friends in the area. The front desk lady was friendly, helps us find where to park and gave us a map of the area. The beds were comfortable, breakfast was fresh and delicious, I would definitely stay here again.

Helpful?
Thank Milika J
Prinsen H, Manager at BEST WESTERN Prinsen Hotel, responded to this review

Dear Milika Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 6, 2015

From Feb. 4th to 6th, 2015, my colleague and I stayed at Best Western Prinsen Hotel in Aalborg. On the first day, I reported that the shower in my room was unusable because the nozzle leaked and sprayed water in all directions, especially backwards toward the ceiling. Reception clerk said it would be fixed during the day. On the second... More 

Helpful?
1 Thank Nestor B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
BEST WESTERN Hotel Prinsen, centrally located in Aalborg city. One minute walk from Aalborg train and bus station. Pick shuttle bus Aalborg Airport stops a few minutes walk from the hotel and runs three times per hour with only a fifteen minute drive to the airport. Taxi stand opposite the hotel. Aalborghallen is opposite the hotel. Stroget, museums, shops and Jomfru Ane Gade is a short walk from the hotel. Next to the hotel there is an ATM, a hairdresser and a shopping center with cinema and many restaurants. The hotel has some free parking spaces. The hotel is 100% smoke-free. BEST WESTERN Hotel Prinsen has 37 rooms, all with shower, toilet and cable TV, all tastefully decorated in contemporary design, elevator, library, business center, bar and breakfast room is tastefully decorated with modern art. The hotel is full of cozy charm, personality, smiling and friendly service. Breakfast is included in the price, as is free internet and free newspapers and does not have any type of environmental fee, nor credit card charge. ... more   less 

Additional Information about BEST WESTERN Prinsen Hotel

Address: Prinsensgade 14-16, Aalborg 9000, Denmark
Location: Denmark > Jutland > North Jutland > Aalborg
Price Range: $92 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Prinsen Hotel 3*
Number of rooms: 37
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