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First Hotel Grand

Jernbanegade 18, Odense 5000, Denmark
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First Hotel Grand
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446 Reviews from our TripAdvisor Community

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Brussels, Belgium
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

...this one delivers. Very friendly and service minded staff that looked like they were actually enjoying their work - not something you see that often that looks and feel genuine. The room was small (had a single room) and the bathroom was tiny. It was ok though and the size of the room was somewhat compensated by the exceptionally good... More 

Helpful?
Thank EBMalmoe
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear EBMalmoe, Thank You so much for the kind words, which I have passed to the colleagues in the reception and in the Brasserie Grand. We are very happy that You enjoyed Your stay with us, and we hope to make an even better impression on you for your next visit to Odense and the First Hotel Grand. Med venlig... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll start with the positives: *Firstly, the location is excellent if you are visiting Odense - it's very central and it's a 30 second walk before you hit the first restaurant. *It's only a 5-7 minute walk to Odense train station which is also where you can catch a ton of different buses. *Staff were friendly at reception and the... More 

Helpful?
Thank Graham N
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Graham, Thank You so much for the kind words, which I have passed to the colleagues in the reception, in the Grand Bar, and in Brasserie Grand. I’m sorry to hear that you were disturbed by noise from the hallways and the guests on the higher floor, and that the décor and lighting was not to your satisfaction. Please... More 

Aarhus, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

Short business stay, everything you need except old bathroom. Will come back, and recommend for business and pleasure. Breakfast really good, nice size room and friendly staff. A few meters to walk for parking, but okay.

Review collected in partnership with FirstHotels.com

Helpful?
Thank R7983VZchristians
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear R7983VZchristians, Thank you very much for taking your time to place this review. I am very happy to learn that you have enjoyed your time with us and that you found the hotel and service to accommodate your needs while with us. Please let me know off your visit the next time, I will see to it that you... More 

Coventy, uk
1 review
4 of 5 stars Reviewed 1 week ago

Excellent food in restaurant. Friendly service from reception staff Clean rooms and comfy beds Great atmosphere in hotel too, it has a lot of history and some grand rooms well worth a look Highly recommended!!

Review collected in partnership with FirstHotels.com

Helpful?
Thank redland2016
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear redland2016, Thank you very much for your kind words! I am very happy to learn that you have enjoyed your time with us, and that you recommend us! We will look forward to welcoming you back here again! Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST HOTEL GRAND ___________________ More 

Herning, Denmark
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect hotel in the center of Odense! Nice and helpful staff. Nice breakfast. The were some trouble though with the toilet flush just before checking out. The receptionist offered us a new room two hours before check out. Thumbs up for the service! I'm coming back for sure!

Review collected in partnership with FirstHotels.com

Helpful?
Thank Michele B
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Michele B, You are most welcome for our service! We love nothing better than having happy and satisfied guests! Thank you for your kind words! We will look forward to welcoming you here again. Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST HOTEL GRAND ___________________ More 

Aarhus, Denmark
1 review
4 of 5 stars Reviewed 2 weeks ago

The People at the Hotel was very nice and did a lot to make all 6 of us enjoying the stay. No bar Card in the bar but the waiter/bar man did know what he could offer and did a very good Job. THe cleaning at the room mis some spots on the wall but the front disk staff cleaned... More 

Review collected in partnership with FirstHotels.com

Helpful?
Thank Martin R
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Martin R, Thank you for choosing First Hotel Grand for your stay in Odense, I am very glad to know that you enjoyed it. At the hotel our guests are always our main focus, and we always strive to accommodate our guests wishes. Should something have been missed in one department another one picks it up. I am glad... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely, warm and welcoming , great attentive staff, comfortable, and cosy hotel close to everything in Odense. Delicious breakfast served in the grand and stylish restaurant. We really enjoyed our stay and hope to be back soon.

Helpful?
Thank eatcake4ever
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear eatcake4ever, Thank you for taking your time to write this review and for choosing First Hotel Grand for your time in Odense. We are very happy to learn that you have enjoyed your stay with us, and will look forward to seeing you back with us again. Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office... More 

Copenhagen, Denmark
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great old hotel that suit the needs for a business stay. We always use this hotel when working in Odense, due to location, facilities and the flexibility the staff always demonstrate. Good value for money.

Review collected in partnership with FirstHotels.com

Helpful?
Thank Jakob B
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear Jakob B, Thank you for taking the time to write this review. We are very happy to have many business travelers with us, and are always happy to accomodate and be flexible. We fully understand that this is what you need in your busy scheduel. Please remember that we are always happy to accomodate any of your wishes. We... More 

Rio de Janeiro, RJ
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second visit to First Grand Hotel. We first stayed there in 2014 for two weeks and were so impressed that we decided to stay here again. The hotel is located close to main shops, the town hall and the cathedral. It's right in the heart of downtown. So one can walk anywhere in Odense from here (except... More 

Helpful?
1 Thank msaheki
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear msaheki, Thank you for staying with us again and for writing this wonderfull review. I am very happy to learn that you have enjoyed your time with us. I will make sure to let Louise know of your kind words also. I hope that we will see you with us again so that we once more will bring your... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here five days, and I really love the atmosphere. You can really feel the history of Odense in the walls and the beautiful stairways of this place. The lounge, bar and restaurant areas are also to my taste. Great service with a smile. Good food. Good looking rooms. And placed in a good location. Not all grand hotels are... More 

Helpful?
Thank erohne
Karen H, Receptionschef at First Hotel Grand, responded to this review

Dear erohne, Thank you very much for your Grand review! We have very happy to learn that you enjoyed your stay with us and for your recommendation. We hope to see you with us again another time, Med venlig hilsen / Best regards Karen Henneberg Receptionschef / Front Office Manager FIRST HOTEL GRAND ___________________ More 

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