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The Excelsior

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10 Komninon, Thessaloniki 546 24 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (397)
Room & Suite (198)
Dining (129)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Excelsior
Updated 06/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 72 hotels in Thessaloniki
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Excelsior, member of Small Luxury Hotels of the World, is a luxury boutique hotel located in Thessaloniki center. Right next to Aristotelous square, in the heart of this vibrant town. Situated in the historical building of the classic and glorious Excelsior Hotel
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Paid public parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Languages Spoken
English, German, Greek, Italian
955Reviews18Q+A100Room tips
Traveler rating
  • 780
  • 144
  • 24
  • 5
  • 2
Time of year
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  • English
Popular mentions
Ran13293984 wrote a review Jul 2021
Tel Aviv, Israel49 contributions26 helpful votes
.We had a so so experience in this hotel. The location is great and stuff is very friendly The room itself was ok, certainly not a 5 stars room and the shower is a bit strange and not very comfortable. Breakfast is just ok with super slow service but the main problem is the noise from the street. There are a couple of very loud bars just opposite the room and sleeping was impossible because it was so loud and noisy in our room until very late at night. Upon arrival the reception lady told us it is her favorite room, but for us it wasn't favorable at all There are very few amenities in the room so charging 2 euro for an espresso capsule is just petty
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: don't take a room facing the main street, so loud and noisy
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1 Helpful vote
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Response from Karl Chehab, General Manager at The Excelsior
Responded 6 days ago
Dear Guest, Thank you for taking the time to review us. I am sad to hear that you got disturbed from the noise eventhough our rooms have an exccelllent soudproof isolation when windows are closed. I will personaly check what happened and address the issue. For the espresso capsule which is part of the mini bar items, we took your comment very seriously and we have waved from now on the charge for the espresso coffee making it free of charge for our beloved guests. Your comments are always welcome and help us improve. Warm Regards, Karl A. Chehab
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Onemorenomad wrote a review Jul 2021
London, United Kingdom32 contributions28 helpful votes
Had a lovely time there. The location is superb, the exterior of the building is wonderful, the rooms we stayd in was spacious -- high ceilings always make a room more elegant and imposing. Everything was comfortable and the staff is polite and attentive. Will definitely return!
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Date of stay: June 2021
Value
Service
Sleep Quality
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Response from Karl Chehab, General Manager at The Excelsior
Responded 2 weeks ago
Dear Guest, Thank you for choosing the Excelsior hotel for your stay and taking the time to give us your wonderful feedback! I will pass on your your congratulations to the team! Warm Regards, Karl A. Chehab
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tsipilaor wrote a review Jun 2021
19 contributions
Excellent!! Great hospitality, great location! We love the hotel The staff are amazing. We went for shopping and left our bags at the front desk, when we were back the front desk manager put our bags in the car. So nice of her. They allow us to leave the car at the hotel front without paying. Great service! We will recommend our friends to stay here as well. Thank you so much 🙏🙏
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Karl Chehab, General Manager at The Excelsior
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your experience with us! I am happy that we made you feel at Home and safe! He to see you soon! Warm Regards, Karl A. Chehab
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drbenisrael wrote a review Jun 2021
Tel Aviv, Israel8 contributions3 helpful votes
Location, rooms , staff , breakfast - all were excellent Lack of parking is solved by a vale parking in a close garage by a staff member Location is the on top !!! A few minutes walk to the sea promenade and the great markets and shopping areas
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Karl Chehab, General Manager at The Excelsior
Responded Jun 22, 2021
Dear Guest, Thank you for staying at The Exccelsior Hotel! Your nice feedback is very rewarding to our team! Indeed the Hotel has an excellent location, in the heart of down town! Hope to welcome you again very soon! Warm Regards,
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adi_pundak_mintz wrote a review Oct 2020
Tel Aviv, Israel125 contributions16 helpful votes
This is a nice hotel I agree with most reviews. Great staff, nice breakfast, great location. At the same time, I am not sure I will come back. please be minded: Not all rooms are the same. Rooms that are street facing are both a plus and a minus: overlooking the action, but noisy Some rooms have only a small shower. Other rooms, that are not street facing, are dark, but comfortable. Service is great, staff is friendly. Bed is good Shower is not great Amenities are good A/C system is good Facilities are modern
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$146 - $212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the excelsior hotel thessaloniki
LOCATION
GreeceCentral MacedoniaThessaloniki RegionThessaloniki
NUMBER OF ROOMS
34
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Frequently Asked Questions about The Excelsior
Which popular attractions are close to The Excelsior?
Nearby attractions include Locked - The Escape Game (0.3 miles), Brain Game (0.3 miles), and The MindTrap Escape Rooms Tsimiski (0.04 miles).
What are some of the property amenities at The Excelsior?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Excelsior?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Excelsior?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Excelsior?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Excelsior?
Conveniently located restaurants include Tarantino Sandwiches & Fries, To Tsai Thessaloniki, and Sourtoukw Thessaloniki.
Does The Excelsior have an airport shuttle?
Yes, The Excelsior offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Excelsior located near the city center?
Yes, it is 0.9 miles away from the center of Thessaloniki.
Are any cleaning services offered at The Excelsior?
Yes, dry cleaning and laundry service are offered to guests.
Does The Excelsior offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Excelsior?
The staff speaks multiple languages, including English, German, Italian, and Greek.