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Grand Serai Congress & Spa

Traveler (457)
Room & Suite (95)
Traveler (457)
Room & Suite (95)
Dining (25)
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent55%
  • Very good30%
  • Average11%
  • Poor2%
  • Terrible2%
Certificate of Excellence
The hotel "Grand Serai Congress & Spa" comes to offer a brand new perception of hospitality. This is a genuine palace, which combines the traditional style of Ioannina with elements of the Middle East. The incomparable luxury and the unique facilities guarantee a starling 5* stay. Grand Serai Congress & Spa, with attention to the details of the care and well being of our guests, invites you all year round to come and satisfy your need to "escape" from the daily routine.
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Property amenities
Channel 1
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Business Center with Internet Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Residential Neighborhood
Park View
HOTEL CLASS
Location
Full view
91Great for walkers
Grade: 91 out of 100
21Restaurantswithin 0.25 miles
4Attractionswithin 0.25 miles
Reviews (690)
Filter reviews
197 results
Traveler rating
98
60
28
7
4
Traveler type
Time of year
LanguageEnglish
More languages
98
60
28
7
4
Show reviews that mention
All reviews star hotel travel documents elegant atmosphere ottoman style rooms are fine hotel lobby is small light an upgrade ice cold smoking is allowed average quality excellent hotel value for money breakfast included luxurious stay breakfast and dinner swimming pool
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1 - 5 of 197 reviews
Reviewed 2 weeks ago via mobile

Nice big room for people with disability, friedly staff, clean and great location. There is no appropriate seat to have a shower if you use a wheelchair and no handles for the toilet. We found some solutions for the bath in cooperation with the staff....More

Thank Kateriniogr
Response from Eleni E, Υποδιευθύντρια at Grand Serai Congress & SpaResponded today

Dear Kateriniogr Thank you very much for taking the time to write your kind comments and for your rating. We are very happy you enjoyed your stay and our services!!! Wassure you that we take into consideration your kind recommendations. We really look forward to...More

Reviewed 2 weeks ago

I was the trip director for a small (20) group of American plein air artist that toured Greece for 3 weeks this Fall (late September to mid October). We stayed at this hotel for 4 nights. The staff were very helpful in assisting us to...More

Thank greeklwy
Response from Eleni E, Υποδιευθύντρια at Grand Serai Congress & SpaResponded today

Dear greeklwy, Thank you for choosing to stay in Grand Serai Congress & Spa and for your excellent reating. We are happy you enjoed your stay!!! The hotel's staff and the management team always work tirelessly to provide you with the best possible services. We...More

Reviewed 3 weeks ago

This is of course a good hotel, but my review considers that it is 5* hotel, so expectations are high. So, this is what I DON'T like in a 5* hotel: - Getting twin beds (without even a connector strap!) when I have ordered and...More

Thank Pavlos_Del
Reviewed 4 weeks ago

Had a room on the 4th floor at the front so no view of the lake. Grand Serai is supposed to be a 5 star hotel and I'm sure it was, as it has that feeling about it, but perhaps a little upgrade may restore...More

Thank Gerfitzp
Response from Eleni E, Υποδιευθύντρια at Grand Serai Congress & SpaResponded today

Dear Gerfitzp, Thank you very much for having chosen to stay in Grand Serai Congress and Spa and for spending the time to share the experience you had in our hotel. Your kind comments are highly appreciated and taken into consideration as they always help...More

Reviewed October 6, 2018 via mobile

A hotel settled in the middle of the town, giving the opportunity to the traveler to walk around the city. It has town view only, however it has an excellent spa and outside pool. Good choice if someone do not want to use his car...More

Thank MarinaK1425
Response from Eleni E, Υποδιευθύντρια at Grand Serai Congress & SpaResponded today

Dear MarinaK1425 Thank you for choosing to stay in Grand Serai Congress & Spa and for your excellent reating. We are happy you enjoed your stay!!! The hotel's staff and the management team always work tirelessly to provide you with the best possible services. We...More

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Questions & Answers
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andmar2015
October 29, 2017|
AnswerShow all 4 answers
Response from Peter M | Reviewed this property |
You wouldn't want to swim in the lake the water is discusting
0
Votes
Room Tips
"Some rooms on the upper floors at the back will give you a view of the lake. It is a quiet hotel, even..."
Gerfitzp
4 weeks ago
Read review
"Just go expecting to not get the view you paid for"
reviewer35
Aug 23, 2018
Read review
"The room does not see the main road"
348sim
Mar 25, 2018
Read review
"check the airco first."
JosephV710
Aug 30, 2017
Read review
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PRICE RANGE
$91 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mitsis grand serai congress & spa ioannina hotel ioanninamitsis grand serai congress and spa ioanninagrand serai congress hotel
FORMERLY KNOWN AS
Mitsis Grand Serai Congress & Spa Ioannina
LOCATION
GreeceEpirusIoannina RegionIoannina
NUMBER OF ROOMS
216
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