Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Atrium Ambiance Hotel is 3 minutes walk from the beach. Just 100 m from the largest sandy beach in Crete, this Rethymnon hotel offers an outdoor pool with a poolside cafe and bar. The Atrium Hotel provides air-conditioned rooms with private balconies and satellite TV. Each includes an en suite bathroom with a hairdryer and an in-room fridge. Free Wi-Fi is available. Guests at Hotel Atrium can relax in the free deck chairs with umbrellas right next to the swimming pool. The hotel’s entertainment programme includes a Cretan evening, folklore dancing and live music. Light meals and refreshments are served throughout the day at the poolside cafe. For breakfast and dinner, guests can enjoy a quality buffet featuring Cretan and European specialties. Atrium Hotel is located 65 km from Chania Airport and 84 km from Heraklion Airport. This is our guests' favourite part of Rethymno Town, according to independent reviews. We speak your language!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed there for a week during our holidays on Crete. The booking went smoothly over the email and we were greeted by lovely Mr Yannis at the reception desk. We had a nice room with double bed and everything was spot on clean. Our room was thoroughly cleaned one time during the week ( corona restrictions), but our towels were changed and the trash cans were emptied every day. The food was good and the service was provided smoothly following the corona restrictions. Special thanks to young bartenders serving the meals, they were super polite and helpful. The hotel is nice, modern, great for a quiet holiday :)
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 9, 2020
Dear Martina, Thank you for taking the time to share your experience. We are so glad to hear from you that we were able to give you a pleasant, comfortable and convenient experience. We look forward to welcome you back again soon. Best regards, Giorgos Papoutsakis General Manager
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The hotel is really beautiful and clean. I really appreciate that we felt safe, because in the every corner was antibacterial gel and on the breakfast and dinner we had gloves and masks available.
The hotel’s staff was great! Especially Giannis from the reception was very polite and kind and gave us great tips what to do in Rethymno. The world would be better place if we had more people like Giannis 😊
We really enjoyed our stay in this hotel, beds were very comfortable. Beach is near to the hotel and water is warm and good for swimming. Don’t forget to try Freddo cappuccino on the beach!
Only one thing was average in this hotel - Food. Breakfast was really good with various options, but dinner was - not great, not terrible 😅 But it was our fault, next time we choose only hotel with breakfast, because in Greece to have half board is a sin!! 😎 There are a lot of options with delicious food in restaurants with great atmosphere and reasonable prices.
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Jul 29, 2021
Dear Mrs. Julia, Thank you for taking the time to submit a review regarding your recent visit to our hotel. Please, note that we took into consideration all your comments.We look forward to welcoming you back in the near future. Best regards, Giorgos Papoutsakis General Manager
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This hotel is very clean (rooms and public Areas) - The only small thing i'd like to criticize regarding the cleanliness is that there is sometimes a weird yellow substance on the surface of the pool, maybe some sort of undissolved chemical.
Also, there is a certain type of insect sitting on most of the trees at the pool area and they chirp with an intense volume. i found this annoying, but you cannot really give the responsibility for this to the hotel.
About 90 % of the hotel guests were couples, and this clearly influences the atmosphere, so there is not a lot of chatting between the guests.
The hotel staff is polite and helpful and speaks various languages fluently (for example english, greek, german, russian...) A commenable mention goes to Angelica who was the prettiest and most charming of all :)
The food is average. Not a lot of variety and a heavy usage of olive oil in most dishes. We had booked half board and tried out a few cocktails at the bar which were alright.
The location is pretty good, beach is around 3 minutes away by walking, restaurants one minute, ATM 5 minutes.
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Jul 26, 2021
Dear guest, Thank you for taking the time to complete a review regarding your stay in our hotel. We assure you that we took into consideration all your comments. Waiting of the opportunity to welcome you back again in our hotel. With kind regards, Giorgos Papoutsakis General Manager
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We recently spent 12 nights at the Atrium hotel. The staff were fantastic and incredibly helpful. Incredibly clean with attentive waiting on the tables throughout breakfast and dinner periods. An immaculate and beautiful pool area which you can lay around all day.
The location is a short 20 minute walk along the beach to the old town and less than a 5 minute walk to the beach/ beachfront shops and restaurants. The location also allows for easy access to main roads to travel outwards to other beautiful beaches and villages.
Would defiantly return!
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded Aug 24, 2020
Dear guest, Thank you for the terrific review of your stay at the Atrium Ambiance Hotel. We are happy you enjoyed your stay with us. Hoping to welcome you back in the near future. Best Regards, Giorgos Papoutsakis General Manager
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I cannot even find words to describe our stay in this hotel. We spent 14 days there, end of August and we felt like we were spending time with family. The room was spacious and always cleaned and taken care of, the bed, pillows ans mattress were very comfortable, the food was really tasty both breakfast and dinner. Never boring and extremely well cooked. Very close to the beach, only a few minutes, a 15-minute walk to the city center and the old town. Several supermarkets also in the area. A huge hug to the hotel staff, Yiannis, Vaggelis, Susanna, Angelica and the entire team, they did everything humanly possible to help in every way, really professional and caring. They helped with renting a car, choosing beaches, gave us good advice and shared good stories. They became friends. The dream team! We will certainly be back next year! We cannot wait! We recommend this hotel to everybody who wants the perfect vacation in Crete!
Raluca and Alex from Bucharest
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Sep 17, 2021
Dear Raluca and Alex, Thank you for your positive review. We're happy that you enjoyed your time and felt comfortable while you were with us. We at the Atrium Ambiance Hotel look forward to your next stay with us. regards, Giorgos Papoutsakis General Manager
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We stayed in the Atrium Ambiance hotel in Rethymnon for a week at the end of September.
We had the superior room, which was lovely as you had a big balcony overlooking the pool and seating area. It also had still some sun on it during the late afternoon. The room itself was very clean and especially very modern, which is not always the case in Greece I find. We only had a few downsides for our room: the shower overflows with water, which means you always have water to clean up in the bathroom after taking a shower. The bathroom is also quite small in comparison to the pictures seen online. However it was modern and very well cleaned. Lastly, our major point of improvement is the panel for operating the lights and airco, it's quite fancy but it gives a lot of light, especially during nighttime. We managed a way to cover it up so we wouldn't be disturbed by the light.
We stayed halfpension. The restaurant was good, the food was varied and tasty. Major point of improvement is to have more variation in the dessert at dinnertime and especially also in the breakfast. We would have liked to see more types of bread too. Super is the fact that you can have breakfast already from 7h15 without asking, even sooner if you ask, which is fantastic if you like to do excursions like us. For dinnertime, you can have it from 18.15 to 21.15.
The pool area is small but not overcrowded when we went there. No people are putting their towels on the sunbeds either, which is nice. As we went at the end of September, the major downside of the pool is that the sun is only on the pool area between 10.30 and 16.00 if you even switched sunbeds. This is due to the shadow of the hotel building itself. I cannot judge that when you would go during July or August.
Lastly, the hotel staff is very friendly and helpful in all aspects. Overall, we had a great stay and we would recommend anyone visiting Crete to stay in this hotel.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip:Â Take a superior room, you have a sunny balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Dear guest, Thank you for finding time to leave us a review. Please, note that we took into consideration all your remarks and comments. We hope we can welcome you back very soon. Kind regards, Giorgos Papoutsakis General Manager
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We have just returned back to the UK from The Atrium . Great hotel with lovely comfortable beds and well furnished modern rooms . One of our best visits to Crete as the location of the hotel is very central to everything , beach and town centre so very close we loved it . Excellent town with some top quality restaurants and some lovely shops. We normally hire a car but this time we found it so relaxing just staying local and on the beach everyday . Only downside sadly was the food , we understand about covid and the hotel is doing it's up most to keep standard's high .However the food needed to be kept hotter and omelette at breakfast stone cold . I'm sad to write this as all the staff are lovely and doing a amazing job in these difficult times. This would not stop me from staying again but maybe on a different board basis .I read all reviews before I booked and the food reviews where very good so we are on the understanding it is because of covid .The hotel is very modern and well maintained and is spotlessly clean , gorgeously designed . We look forward to another visit as you are very well looked after . Thank you very much .
Bev S Harrogate Sept 2020
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 5, 2020
Dear Bev, Thank you for your feedback regarding our hotel. We are happy to read that you enjoyed the location and our staff services. Please note, that we took into consideration all your remarks. Hoping to welcome you back soon again. Best regards, Giorgos Papoutsakis General Manager
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I was a guest in this hotel for 2 night in October 2020. The location is great: very close to the beach and to restaurants and souvenir shops. There is also a bio shop next to the hotel with local quality products. The room excedeed my expectations: extremely clean and big with view to the pool. It also had a big balcony ( also spotlessly clean) with a table and two chairs and plenty of space to enjoy the sunset. Breakfast was plentiful but you could not serve yourself you had to wait for the staff. The only downside is that you had to pay for the fresh orange juice . In regard to the dinner for me it was hit one night and miss the other one : the staff were very attentive to your requests. The hotel also offers access to a private pool,sunbeds and provides beach towels at no extra cost.I enjoyed the time spent here and I would definitely come back in the future.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Nov 18, 2020
Dear Christina Maria, Thank you for this wonderful review we really appreciate it .We are so thrilled that you enjoyed the hotel and all the facilities and services that we offer. We hope to see you soon back again. Kind regards, Giorgos Papoutsakis General Manager
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We have just returned from a 10 night stay in The Atrium Ambiance hotel and cannot speak highly enough about it. It is ideally situated for accessing the beach ( 2 minute walk) and the enchanting old town of Rethmynon (15 minutes walk) We had requested a room that got plenty of sunshine on the balcony and this was honoured. If this is important to you I recommend the top floor street view rooms. The hotel is modern and kept spotlessly clean by the tireless efforts of the domestic staff. Every single member of staff needs a mention as they are so friendly and attentive but two in particular stood out for us. Firstly Alex who was on reception when we arrived, as his welcome set the tone for the rest of our stay. We were delayed and as a result didn't arrive until the early hours. He displayed such compassion for our welfare and acknowledging our tired & hungry state immediately ordered us some food and ensured our comfort. We have never been greeted with such professionalism so thank you Alex. We would also like to mention Stalios the restaurant manager. He is such a gentleman, greeting everyone to the restaurant and ensuring everyone's dining experience is top class. He never stopped overseeing the presentation of the food and we observed his friendly interaction with the kitchen, waiting staff which I'm certain has a positive impact on staff moral. Thank you one and all. Carol & Nick Cucuz (UK)
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded Jul 28, 2022
Dear Carol-cucuz, Thank you for choosing the Atrium Ambiance Hotel as your place of residence and for sharing your positive review. It was with pleasure to note that you enjoyed your visit and that our location, room, the hotel in general and our staff and services were to your liking! We do look forward to welcoming you back. Kind regards, Giorgos Papoutsakis General Manager
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The hotel is nice, clean, and just 5 minutes away from the beach where there are also mini markets to buy whatever you need.
The staff is great and helpful, the entertainment part was nice, and the food is very good.
Unfortunately, since the rooms are on an open coridor, you can hear the noise from the street, especially during the night.
For a 4 star hotel, there were two things that we do not consider normal, and are ruining the reputation, in our opinion.
1) They charge 2.5 euro for a 0.75l bottle of water at the dinner, when at the market 1.5l costs 50 cents, and considering this is not an a-la-carte restaurant, but the breakfast and dinner are included in the package.
2) They offered a very poor early breakfast for when we went to a trip 30 minutes before the breakfast hours. There were no tomatoes, no cucumbers, or any fruits offered... only some bread, cheese slices and coffee.
All in all, we've had a very nice vacation in Rethymnon, as Crete is a great Island which has a lot to offer, and Greeks are very nice people 😀
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded Apr 16, 2024
Dear Guest, It was very nice to read that you had a very nice vacation. As far as it concerns your comments we would like to promise you that we will do our best to improve the points that you made.Awaiting of the opportunity to welcome you back to Atrium Ambiance hotel. Regards, Giorgos Papoutsakis General Manager
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There are more places to choose from in the Rethymnon area.
PRICE RANGE
$91 - $177 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Atrium Hotel
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
130
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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