The room we stayed in was spacious and the beds were comfortable. It's only a 15 minute stroll from the hotel into the old town so was a perfect location for us. The service was impeccable throughout our stay and the staff were always friendly and welcoming. In the dining room Elena always made us feel at home when we went for breakfast and dinner. We were half board and the food was excellent for the duration of our stay.
We stayed 5 nights in this property located a miles away from the old town of Rethymnon and a very short walk to the beach. It is a pity that everything has been nicely renovated and decorated, except the out of age bathroom with few maintenance issues which were not resolved during our stay. The safe was also locked. Otherwise everything else was perfect. The pool side is very pleasant. The meals in our half board plan were of good quality and offered a lot of choice. Our room had a large balcony with a nice view. I would recommend not to get a room on the noisy with heavy traffic road on the side of the hotel main entrance.
Stayed here 4 nights. Hotel is in an ideal location. Can easily walk to the beach, or to old town for sight seeing. Many nice restaurants close by. Rooms were very nice, clean, comfortable beds. Ours had a nice balcony overlooking the pool area. Modern bathroom, but very tight. Everything worked fine, but a little cramped. Pool area was very nice. Good bar with friendly staff. Breakfasts were excellent. Nice COVID procedures, but did not detract from the experience. Would highly recommend this hotel.
We stayed in the Atrium Ambiance hotel in Rethymnon for a week at the end of September. We had the superior room, which was lovely as you had a big balcony overlooking the pool and seating area. It also had still some sun on it during the late afternoon. The room itself was very clean and especially very modern, which is not always the case in Greece I find. We only had a few downsides for our room: the shower overflows with water, which means you always have water to clean up in the bathroom after taking a shower. The bathroom is also quite small in comparison to the pictures seen online. However it was modern and very well cleaned. Lastly, our major point of improvement is the panel for operating the lights and airco, it's quite fancy but it gives a lot of light, especially during nighttime. We managed a way to cover it up so we wouldn't be disturbed by the light. We stayed halfpension. The restaurant was good, the food was varied and tasty. Major point of improvement is to have more variation in the dessert at dinnertime and especially also in the breakfast. We would have liked to see more types of bread too. Super is the fact that you can have breakfast already from 7h15 without asking, even sooner if you ask, which is fantastic if you like to do excursions like us. For dinnertime, you can have it from 18.15 to 21.15. The pool area is small but not overcrowded when we went there. No people are putting their towels on the sunbeds either, which is nice. As we went at the end of September, the major downside of the pool is that the sun is only on the pool area between 10.30 and 16.00 if you even switched sunbeds. This is due to the shadow of the hotel building itself. I cannot judge that when you would go during July or August. Lastly, the hotel staff is very friendly and helpful in all aspects. Overall, we had a great stay and we would recommend anyone visiting Crete to stay in this hotel. …
We came for the 5th time to this wonderful hotel in Rethymnon. Every time we come we are getting a welcome like we are family! The staff is very friendly! The rooms are very nice with a nice balcony. The pool bar is located in a very nice sunny garden with some beautiful trees. There are very clean deck chairs where you can really relax and take a dive now and then in the beautiful pool. The bar is very nice with lots of drinks to choose from. Also you can eat something good at noon. Several times a week there are animations like disco or belly dancing. Thanks to Nikos the wonderful barkeeper! And last but not least the restaurant is fabulous! The breakfast and dinner are outstanding! The service by the waiters is more than super! A special thank to Elena, Eleni, Maria, Matenia, Rena and Sisi! We are treated like kings and queens! So… finally I really recommend this hotel. It is also near the old city of Rethymnon and near the beach. We certainly come back! Annemie Ameel…
This is a 4 star hotel, but due to the service, hospitality, dedication and kindness it deserves 5 stars. It has a good location - in the main street and 100m from the beach. It is spotlessly clean. The food is varied, high quality, fresh. Here we want to thank all the staff, the restaurant staff, and especially the manager of the restaurant - Vagellis. We ordered great wine for our anniversary, and as the gift organized by the manager of the restaurant Vagellis - we received a wonderful heart-shaped chocolate cake that made our day even more special. These details make a difference and this hotel excellent. July 2021 was beautiful for husband and me in Rethymno - it was not our first time in Rethymno and for sure not the last one :)
We had a great stay at this hotel. The hotel had bene recently renewed, it is spotlessly clean and in a great position to reach voto the beach and the centre of Rethymno. The food was good, and the respect of the covid rules by the staff was impeccabile: we felt safe and well cared for. We recommend this hotel and plan to return.
I cannot even find words to describe our stay in this hotel. We spent 14 days there, end of August and we felt like we were spending time with family. The room was spacious and always cleaned and taken care of, the bed, pillows ans mattress were very comfortable, the food was really tasty both breakfast and dinner. Never boring and extremely well cooked. Very close to the beach, only a few minutes, a 15-minute walk to the city center and the old town. Several supermarkets also in the area. A huge hug to the hotel staff, Yiannis, Vaggelis, Susanna, Angelica and the entire team, they did everything humanly possible to help in every way, really professional and caring. They helped with renting a car, choosing beaches, gave us good advice and shared good stories. They became friends. The dream team! We will certainly be back next year! We cannot wait! We recommend this hotel to everybody who wants the perfect vacation in Crete! Raluca and Alex from Bucharest…
We were here for the 2nd time. This time our honeymoon and it was absolutely brilliant: staff members (spec. Susanna and Vangelis) were more than helpful and helped to surprise my wife. Our room was nice and clean, was often cleaned during our stay. Pool, restaurant were great, all times had magnificent greek and 'international' meals. Sometimes the elevator malfunctioned, but it was not a big problem :) So thanks a lot again!
The hotel room was very modern and elegant. The mattress was so comfortable (one big size not two half together). The breakfast was excellent, they provided a wide variety of cold & hot dishes, sweets, fruits and vegetables, etc. The outdoor pool was also very decorative. The only thing which was quite disturbing is that the housekeeping started to clean the common areas in very early morning, so we usually woke up earlier than we originally planned.