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24 Markou Portaliou, Rethymnon, Crete 74133 Greece
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Traveler (527)
Room & Suite (140)
Pool & Beach (103)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 09/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Atrium Ambiance Hotel
Updated 09/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 185 in Rethymnon
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
Atrium Ambiance Hotel is 3 minutes walk from the beach. Just 100 m from the largest sandy beach in Crete, this Rethymnon hotel offers an outdoor pool with a poolside cafe and bar. The Atrium Hotel provides air-conditioned rooms with private balconies and satellite TV. Each includes an en suite bathroom with a hairdryer and an in-room fridge. Free Wi-Fi is available. Guests at Hotel Atrium can relax in the free deck chairs with umbrellas right next to the swimming pool. The hotel’s entertainment programme includes a Cretan evening, folklore dancing and live music. Light meals and refreshments are served throughout the day at the poolside cafe. For breakfast and dinner, guests can enjoy a quality buffet featuring Cretan and European specialties. Atrium Hotel is located 65 km from Chania Airport and 84 km from Heraklion Airport. This is our guests' favourite part of Rethymno Town, according to independent reviews. We speak your language!
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Kids pool
Airport transportation
Conference facilities
Meeting rooms
Sun umbrellas
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Snack bar
Poolside bar
Car hire
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Safe
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Greek
433Reviews22Q+A30Room tips
Traveler rating
  • 247
  • 148
  • 26
  • 11
  • 1
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Popular mentions
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Most Recent
Michael H wrote a review Apr 2022
Manchester, United Kingdom17 contributions10 helpful votes
The room we stayed in was spacious and the beds were comfortable. It's only a 15 minute stroll from the hotel into the old town so was a perfect location for us. The service was impeccable throughout our stay and the staff were always friendly and welcoming. In the dining room Elena always made us feel at home when we went for breakfast and dinner. We were half board and the food was excellent for the duration of our stay.
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Date of stay: April 2022
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Response from GIORGOS PAPOUTSAKIS, General Manager at Atrium Ambiance Hotel
Responded 2 weeks ago
Dear Mr. Michael, Thank you for taking the time to write to us and share your feedback and experience. We are always so happy to receive such comments about our hotel and staff members. We hope you will come back again for future stays in ATRIUM AMBIANCE HOTEL Yours sincerely, Giorgos Papoutsakis General Manager
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PMV wrote a review Oct 2021
Dubai, United Arab Emirates1202 contributions152 helpful votes
+1
We stayed 5 nights in this property located a miles away from the old town of Rethymnon and a very short walk to the beach. It is a pity that everything has been nicely renovated and decorated, except the out of age bathroom with few maintenance issues which were not resolved during our stay. The safe was also locked. Otherwise everything else was perfect. The pool side is very pleasant. The meals in our half board plan were of good quality and offered a lot of choice. Our room had a large balcony with a nice view. I would recommend not to get a room on the noisy with heavy traffic road on the side of the hotel main entrance.
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Dear guest, thank you very much for your feedback. Please, note that we took into consideration all your comments. Waiting to welcome you back again. regards, Giorgos Papoutsakis General Manager
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August A wrote a review Oct 2021
Charlotte, North Carolina62 contributions18 helpful votes
Stayed here 4 nights. Hotel is in an ideal location. Can easily walk to the beach, or to old town for sight seeing. Many nice restaurants close by. Rooms were very nice, clean, comfortable beds. Ours had a nice balcony overlooking the pool area. Modern bathroom, but very tight. Everything worked fine, but a little cramped. Pool area was very nice. Good bar with friendly staff. Breakfasts were excellent. Nice COVID procedures, but did not detract from the experience. Would highly recommend this hotel.
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Date of stay: September 2021
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Dear guest, Thank you for taking the time to share your experience and for recommending us. It is so nice to receive such a review. We are so glad to hear from you that we were able to give you a pleasant stay. Hoping to welcome you back soon. Regards, Giorgos Papoutsakis General Manager
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JensDB wrote a review Sep 2021
Ghent, Belgium40 contributions20 helpful votes
+1
We stayed in the Atrium Ambiance hotel in Rethymnon for a week at the end of September. We had the superior room, which was lovely as you had a big balcony overlooking the pool and seating area. It also had still some sun on it during the late afternoon. The room itself was very clean and especially very modern, which is not always the case in Greece I find. We only had a few downsides for our room: the shower overflows with water, which means you always have water to clean up in the bathroom after taking a shower. The bathroom is also quite small in comparison to the pictures seen online. However it was modern and very well cleaned. Lastly, our major point of improvement is the panel for operating the lights and airco, it's quite fancy but it gives a lot of light, especially during nighttime. We managed a way to cover it up so we wouldn't be disturbed by the light. We stayed halfpension. The restaurant was good, the food was varied and tasty. Major point of improvement is to have more variation in the dessert at dinnertime and especially also in the breakfast. We would have liked to see more types of bread too. Super is the fact that you can have breakfast already from 7h15 without asking, even sooner if you ask, which is fantastic if you like to do excursions like us. For dinnertime, you can have it from 18.15 to 21.15. The pool area is small but not overcrowded when we went there. No people are putting their towels on the sunbeds either, which is nice. As we went at the end of September, the major downside of the pool is that the sun is only on the pool area between 10.30 and 16.00 if you even switched sunbeds. This is due to the shadow of the hotel building itself. I cannot judge that when you would go during July or August. Lastly, the hotel staff is very friendly and helpful in all aspects. Overall, we had a great stay and we would recommend anyone visiting Crete to stay in this hotel.
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Date of stay: September 2021Trip type: Traveled
Room Tip: Take a superior room, you have a sunny balcony
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Dear guest, Thank you for finding time to leave us a review. Please, note that we took into consideration all your remarks and comments. We hope we can welcome you back very soon. Kind regards, Giorgos Papoutsakis General Manager
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Annemie A wrote a review Sep 2021
Bruges, Belgium1 contribution
We came for the 5th time to this wonderful hotel in Rethymnon. Every time we come we are getting a welcome like we are family! The staff is very friendly! The rooms are very nice with a nice balcony. The pool bar is located in a very nice sunny garden with some beautiful trees. There are very clean deck chairs where you can really relax and take a dive now and then in the beautiful pool. The bar is very nice with lots of drinks to choose from. Also you can eat something good at noon. Several times a week there are animations like disco or belly dancing. Thanks to Nikos the wonderful barkeeper! And last but not least the restaurant is fabulous! The breakfast and dinner are outstanding! The service by the waiters is more than super! A special thank to Elena, Eleni, Maria, Matenia, Rena and Sisi! We are treated like kings and queens! So… finally I really recommend this hotel. It is also near the old city of Rethymnon and near the beach. We certainly come back! Annemie Ameel
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Date of stay: September 2021Trip type: Traveled
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Deat Mrs. Annemie, Thank you for your lovely review. We are always happy to realize that we meet the expectations of our repeated guests one more time. I do hope that you have time to come back soon Kind regards, Giorgos Papoutsakis General Manager
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LjubisaJasna wrote a review Sep 2021
Belgrade, Serbia591 contributions88 helpful votes
This is a 4 star hotel, but due to the service, hospitality, dedication and kindness it deserves 5 stars. It has a good location - in the main street and 100m from the beach. It is spotlessly clean. The food is varied, high quality, fresh. Here we want to thank all the staff, the restaurant staff, and especially the manager of the restaurant - Vagellis. We ordered great wine for our anniversary, and as the gift organized by the manager of the restaurant Vagellis - we received a wonderful heart-shaped chocolate cake that made our day even more special. These details make a difference and this hotel excellent. July 2021 was beautiful for husband and me in Rethymno - it was not our first time in Rethymno and for sure not the last one :)
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Date of stay: July 2021
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Oct 13, 2021
Dear Guest, Many thanks for your very good comments. I am pleased that you enjoyed your stay very much and that we made your anniversary special. We look forward to welcoming you again soon. Kind regards, Giorgos Papoutsakis General Manager
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WPM wrote a review Sep 2021
Como, Italy178 contributions89 helpful votes
We had a great stay at this hotel. The hotel had bene recently renewed, it is spotlessly clean and in a great position to reach voto the beach and the centre of Rethymno. The food was good, and the respect of the covid rules by the staff was impeccabile: we felt safe and well cared for. We recommend this hotel and plan to return.
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Date of stay: August 2021Trip type: Traveled
Room Tip: We recommend this hotel.
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1 Helpful vote
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Sep 24, 2021
Dear guest, Thank you for your positive feedback. It is nice to see that you liked the hotel in general, the location and the food. As far as it concerns the COVID, our guests' and team members' health is something we take very seriously, and it is good to hear that you felt safe and well cared of. Thank you for recommending us. We look forward to welcome you back again soon. Regards, Giorgos Papoutsakis General Manager
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Rudy wrote a review Sep 2021
9 contributions1 helpful vote
I cannot even find words to describe our stay in this hotel. We spent 14 days there, end of August and we felt like we were spending time with family. The room was spacious and always cleaned and taken care of, the bed, pillows ans mattress were very comfortable, the food was really tasty both breakfast and dinner. Never boring and extremely well cooked. Very close to the beach, only a few minutes, a 15-minute walk to the city center and the old town. Several supermarkets also in the area. A huge hug to the hotel staff, Yiannis, Vaggelis, Susanna, Angelica and the entire team, they did everything humanly possible to help in every way, really professional and caring. They helped with renting a car, choosing beaches, gave us good advice and shared good stories. They became friends. The dream team! We will certainly be back next year! We cannot wait! We recommend this hotel to everybody who wants the perfect vacation in Crete! Raluca and Alex from Bucharest
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Date of stay: August 2021Trip type: Traveled
1 Helpful vote
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Sep 17, 2021
Dear Raluca and Alex, Thank you for your positive review. We're happy that you enjoyed your time and felt comfortable while you were with us. We at the Atrium Ambiance Hotel look forward to your next stay with us. regards, Giorgos Papoutsakis General Manager
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vadamo88 wrote a review Aug 2021
Debrecen, Hungary2 contributions
We were here for the 2nd time. This time our honeymoon and it was absolutely brilliant: staff members (spec. Susanna and Vangelis) were more than helpful and helped to surprise my wife. Our room was nice and clean, was often cleaned during our stay. Pool, restaurant were great, all times had magnificent greek and 'international' meals. Sometimes the elevator malfunctioned, but it was not a big problem :) So thanks a lot again!
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Date of stay: August 2021
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Sep 7, 2021
Dear guest, Thank you for choosing our hotel one more time for your vacation. It’s nice to see that we helped you having a brilliant honeymoon. We are very happy to read that you liked our services and facilities. We look forward to welcome you back again soon. Best regards, Giorgos Papoutsakis General Manager
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Békés Zoli wrote a review Aug 2021
Budapest, Hungary74 contributions3 helpful votes
+1
The hotel room was very modern and elegant. The mattress was so comfortable (one big size not two half together). The breakfast was excellent, they provided a wide variety of cold & hot dishes, sweets, fruits and vegetables, etc. The outdoor pool was also very decorative. The only thing which was quite disturbing is that the housekeeping started to clean the common areas in very early morning, so we usually woke up earlier than we originally planned.
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Date of stay: August 2021
Location
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Response from GIORGOS PAPOUTSAKIS, Γενικός Διευθυντής at Atrium Ambiance Hotel
Responded Sep 7, 2021
Dear guest, Thank you for taking the time to share your experience. It is so nice to receive such a review. We are so glad to hear from you that we were able to give you a pleasant and comfortable stay. Hoping to welcome you back soon. Kind regards, Giorgos Papoutsakis General Manager
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PRICE RANGE
$74 - $159 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Atrium Hotel
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
130
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Frequently Asked Questions about Atrium Ambiance Hotel
Which popular attractions are close to Atrium Ambiance Hotel?
Nearby attractions include Rethymno Beach (0.1 miles), Entasis Cocktail Bar (0.1 miles), and The Olive Garden (0.1 miles).
What are some of the property amenities at Atrium Ambiance Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Atrium Ambiance Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Atrium Ambiance Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Atrium Ambiance Hotel?
Conveniently located restaurants include Nostos, Hercules, and Lissus Restaurant.
Are there opportunities to exercise at Atrium Ambiance Hotel?
Yes, guests have access to a pool during their stay.
Does Atrium Ambiance Hotel have airport transportation?
Yes, Atrium Ambiance Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Atrium Ambiance Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Atrium Ambiance Hotel?
The staff speaks multiple languages, including English and Greek.
Are there any historical sites close to Atrium Ambiance Hotel?
Many travelers enjoy visiting The Venetian Fortezza (1.1 miles), Agia Irini Convent (1.8 miles), and Minoiko Nekrotafeio Armenon (3.6 miles).
Is Atrium Ambiance Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.