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Grecotel Creta Palace Hotel

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#12 of 170 Hotels in Rethymnon
Certificate of Excellence
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569 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Kids club, playground two small waterslides (clorine / fresh water) in a separate area away from main pool. (Salt water but not as salty as the water by the beach). Excellent beach with bar and nice sitting area. Even though it is a big place it does only really show during breakfast. At least when we were there.. Generally everything... More 

Helpful?
1 Thank Peterdk78
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member Peterdk78, We would like to thank you very much for taking the time to write such a fantastic comment on Tripadvisor! We are very excited to hear, that you enjoyed your vacation at the hotel and specially appreciated the good food quality and the Beach Bar. Your comments concerning the gym are also very important to us... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was by far the best service we have ever received. The grounds, the staff, the amenities, the food was absolutely top notch. It would be very difficult to find anything to complain about what was the greatest stay ever. Maybe the rooms could be updated a bit, but that is a minor concern, considering how amazing the whole experience... More 

Helpful?
1 Thank martinmelius
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member martinmelius, thank you for your wonderful feedback, from which we are thrilled to read that at the Grecotel Creta Palace you have received “the best customer service worldwide”. This is one of our best and biggest rewards - “thank you” is not enough. Of course we will make sure to pass on your kind words to the... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It was an overall excellent journey The staff is extremely welcoming and helpful The buffet was rich and well replenished whether for Breakfast or Dinner The outdoor is particularly interesting and enjoyable The location is very convenient The beach is great .Sometime it was difficult to find a chair but the attendant was extremely friendly and helpful. Cleanliness was up... More 

Helpful?
Thank Nicolas A
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Nicolas A, thank you for reviewing your recent stay with us, from which we are delighted to read that you enjoyed your stay with us and your overall experience was to your satisfaction. We are happy to see that we have exceeded your expectations and that you left our hotel with the best impressions and memories. Once again, thank... More 

Amelia Island
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were greated by a team of hotel staff and management that provided drinks in a private reception area. Our room was very comfortable with a great view of both the pool and the beach. All four restaurants serve good food and all three bars served well made drinks. The beach was sandy and large with a beach bar. The... More 

Helpful?
Thank M V
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member M V, Thank you for taking the time to review your recent stay with us. Your feedback is very important to us and we are delighted that you had a good experience from the room to our large beach and the rooftop Restaurant. Your WiFi comment has of course been taken on board, also. Once again thank you... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I have to say really that this is the place where you should spend your holiday. To be honest furniture level could be better, this is five stars hotel after all. But you will forget about all this after you meet those amazing people here (staff). They will do anything to make you feel so nice, welcomed, respected... I can... More 

Helpful?
1 Thank A TripAdvisor Member
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Tripadvisor Member, thank you for your wonderful feedback, we are thrilled to read that you consider Grecotel Creta Palace as the “Best hotel in the world”. More than wonderful…! We always try to do our best to make sure our guests have the best experience while staying with us. And it is a great reward to read when our... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this hotel as our original choice (Robinson Club - Kalimera Kriti) was all of a sudden not available anymore, but no worries, that's another story. Creta Palace is a warm welcoming place with extremely friendly and flexible staff. In all areas. Only to mention that the F&B manager bent over backwards to make double and triple sure that... More 

Helpful?
Thank Serge D
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Serge D, thank you for visiting us and also for your nice comments. We are glad to hear you found our staff “extremely friendly and flexible”, as we always try to do our best to make sure our guests have the best experience while staying with us. With pleasure we will share your comments with the whole team, especially... More 

Lund, Sweden
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is very nicely situated on the beach, and you can tell that they've put a lot of effort into the outdoor atmosphere. The staff was always very nice and eager to help. Getting to Rethymno was easy with the help of the reception staff booking a cab, and a one way trip to the city via cab only... More 

Helpful?
Thank JTBack
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member JTBack, thank you for your wonderful feedback! We are more than happy to read that you enjoyed your stay with us. For us it is a great pleasure that you could take many beautiful memories back home and that we have exceeded your expectations. Thank you also for recommending the hotel, which is a great reward for us!... More 

Los Angeles, California
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

If you're visiting Rethymnon this hotel is a hote that has great service true to the reputation of the Cretans. Unfortunately, the hotel is due for a major update as the rooms are not worthy of what one would expect from the website. You should probably stay at the Caramel they which is a sister property.

Helpful?
Thank Archangel1111
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Archangel1111, We appreciate you took some time to write a review about your visit to the Grecotel Creta Palace and would like to thank you. We are pleased to read that you enjoyed the service at the hotel, but on the other hand we are sorry that you were not satisfied with other aspects of your experience. We would... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a fantastic 2 week holiday in Creta Palace with our two daughters (6 & 8 years old). The staff are the best thing about this hotel - everyone was always smiling & nothing was ever too much trouble. Our girls loved the climbing wall - and had a wonderful time with Dimitri & Emma who turned them... More 

Helpful?
Thank Davidsonsontour
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member Davidsonsontour, it was a great pleasure having you stay with us at the Creta Palace recently and thank you for taking the time to post this wonderful review on Tripadvisor. Your valuable feedback is much appreciated and we were thrilled to read that you enjoyed your holidays at our hotel and the children had a great experience at... More 

Larnaka City, Cyprus
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Excellent and friendly staff, excellent SPA facilities and treatments. The hotel rooms and common areas were clean, but not the common restrooms. A/C is noise. The pool was also clean. In general very good staff and service.

Helpful?
Thank 714antonis
dimitrisd100, General Manager at Grecotel Creta Palace Hotel, responded to this review

Dear Member 714antonis, thank you for spending your holidays with us and for your review on Tripadvisor. We are very pleased to read your comments with regards to our team and the level of service offered, which we will make sure to pass on to them. We also value your feedback and have taken it on board. Once again thank... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Grecotel Creta Palace Hotel

Address: Missiria, Rethymnon, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: $136 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grecotel Creta Palace Hotel 5*
Number of rooms: 335
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Also Known As:
Grecotel Creta Palace Rethymnon
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Hotel Style:
#1 Business Hotel in Rethymnon
#2 Spa Hotel in Rethymnon
#5 On the Beach Hotel in Rethymnon
#8 Luxury Hotel in Rethymnon
#12 Family Hotel in Rethymnon
#25 Romantic Hotel in Rethymnon
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