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Grecotel Creta Palace Hotel

Missiria highway exit to Amari, Rethymnon, Crete 741 00 Greece
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Guests1 room, 2 adults, 0 children
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$243
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$249
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Traveler (1135)
Room & Suite (268)
Videos (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Experience the unique Cretan hospitality and the feeling of “home” from the moment you pass the entrance. Placed on a beautiful sandy beach with clear blue water which combines luxury and exceptional service to the detail.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Public wifi
Internet
Hot tub
Sauna
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Aerobics
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Rooftop terrace
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
Russian, German, Greek
Hotel links
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Hotel packages
1,051Reviews67Q+A93Room tips
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Popular mentions
The hotel is amazing, quite in a good place. The room was very clean, big and beautiful. Very polite and friendly staff. I recommend this hotel. We passed incredible time there. Thank you for your services. Markidis family.. ☺️
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Response from Creta_Palace, Διευθυντής at Grecotel Creta Palace Hotel
Responded 3 days ago
Dear Family Markidis, Thank you for visiting Grecotel Creta Palace and for taking the time to write us a review on TripAdvisor! We are very happy to read, that you enjoyed your stay with us! It was a great pleasure and honor having you here as our guests and we will gladly forward all your kind words to our colleagues. We are looking forward to welcoming you back next year! Please forward our greetings to all the family members. Kind regards, Georgios Chatziemmanouil General Manager
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Our first visit to the Grecotel, Crete, definitely not our last. Everything about the hotel has been excellent. We booked this hotel as they could accommodate our request to renew our wedding vows. The package they provided was superb, it met all our needs. Special thank you to Katerina ( Communications Manager), for assisting us with our requests, Eleftheria for the beautiful photographs she took and for Antonis for representing the hotel and conducting the ceremony. We have a sea view room on the 4th floor, superbly appointed and with a fantastic view of the beach and ocean. The service we have received throughout our stay has been exceptional. All staff are very attentive, nothing is too much trouble for them. We look forward to returning again in the not too distant future Mr and Mrs V, UK
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Everything about this place is 1st rate! The pool, the beach, the service, the food, the rooms. Made our holiday wonderful and relaxing. Great on-site food, shopping and adventure options. The staff is exceptional. My only complaint/criticism is in regards to dinner. The food is great, but they charge you 4-5 Euros for water (a bottle that costs less than a Euro at the on-site convenience store. It just feels silly to have your patrons feel screwed over a bottle of water when everything else is so amazing. Love this place. Will stay here again. Will tell my friends to stay here as well.
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Response from Creta_Palace, Διευθυντής at Grecotel Creta Palace Hotel
Responded 1 week ago
Dear CraigW1818 member, Thank you for visiting Grecotel Creta Palace and for taking the time to write us a review on TripAdvisor! We are very happy to read, that you enjoyed overall your stay with us. We will gladly forward your kind words to all our colleagues and print our your nice review on our ''wall of fame'', available for all the staff members. We will gladly discuss the point about the prices with our food and beverage department. Furthermore we would like to inform you, that it is not our aim to 'twist" our guests, since water is offered free of charge during the daytime at our main lobby bar area. Of course we will check into this point in order to improve for the future. We are looking forward to welcoming you back next year! Kind regards, Georgios Chatziemmanouil General Manager
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We visited this report in August. It was around 1.5 hours away from Chania airport. We arrived just after midnight. We was offered drinkd and a light tea on arrival and first impression of the hotel was wow. We was offered an upgrade of our sea view bungalow but only for 1 night. I think this was because our room wasn't available. Our family bungalow was very spacious and clean. Staff are very friendly and helpful. Our 8 year old has a severe nut allergy, the managers made sure his food was always cooked separately to everyone else's. This made us feel at ease. Rhythmno town is a 5min drive away. There isn't much for children to do especially if they don't like being left in the children's club. We looked at things to do out of the resort again not much for children to do. Beach is beautiful although next time I would take water shoes as the beach is pebbly. Sea was quiet rough at times. Pool was never busy and you could always get a sunbed. Food was always lovely especially the deserts. Spa facilities very small but are free to use. Skybar is a must beautiful views and they do reasonably priced cocktails.
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Response from Creta_Palace, Διευθυντής at Grecotel Creta Palace Hotel
Responded 2 weeks ago
Dear Sunnykaur123 member, Thank you for taking the time to write us a re view on TripAdvisor! It was a pleasure having you and your family as our guest. We are very happy to read, that you enjoyed the food and the special attention give to your sons allergy. Food disorders and allergies are points taken very serious as these shouldn't be the reason for family to be concerned during holidays. Therefore we are more than happy to prepare separate meals in these cases. We do hope to have the opportunity of welcoming you back in the future in one of our Grecotel Hotels & Resorts! Kind regards Georgios Chatziemmanouil General Manager
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+1
Just got back from a 10 day stay with my wife and kids. We booked a Deluxe Family Bungalow and to be honest it was 3 star at best! We were very disappointed initially and a couple of days in I was asked if we were happy. I complained about the state of the room which was in major need of a refurb. Thankfully the manager was very understanding and sorted us an upgrade to a recently refurbished room which was significantly better. Had we not been upgraded this review would have been 2 stars. The kids swimming pool is a long way from the hotel facilities and is old and neglected. I would not recommend the hotel if you have young kids and need to sit round the pool watching them. The main pool however is very nice although sun beds are very close together and in short supply. Food is very good and the staff are superb which is why this is a 4 star review. If you book ensure you get a refurbished room and get your sun beds early!
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Response from Creta_Palace, Διευθυντής at Grecotel Creta Palace Hotel
Responded 2 weeks ago
Dear 748shaq member, Thank you for taking the time to write us a re view on TripAdvisor! We are very happy to read, that you enjoyed the food and the upgrade offered to you and your family. We would like to apologize for the "gaps" caused during your stay with us. We have forwarded your comments regarding the room standard to the relative departments, with the ultimate goal of improving our services and standards offered to our guests. We do hope to have the opportunity of welcoming you back in the future in one of our Grecotel Hotels & Resorts! Kind regards Georgios Chatziemmanouil General Manager
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PRICE RANGE
$173 - $1,052 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel creta palace rethymnon, hotel grecotel creta palace
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
335
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