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Grecotel Creta Palace Hotel

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Missiria Highway Exit to Amari, Rethymnon, Crete 741 00 Greece
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Traveler (1236)
Room & Suite (284)
Dining (133)

About

#24 of 182 hotels in Rethymnon
Location
Cleanliness
Service
Value
Travelers' Choice
Experience the unique Cretan hospitality and the feeling of “home” from the moment you step to our main lobby. The resort is situated on a beautiful sandy beach with clear blue water, which combines luxury and immaculate service to the fullest detail.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Public wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Rooftop bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Chapel / shrine
Concierge
Shops
Sun umbrellas
ATM on site
24-hour check-in
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Private balcony
Minibar
Cable / satellite TV
Hair dryer
Room service
Safe
Refrigerator
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Ocean View
Languages Spoken
English, French, Russian, German and 2 more

Location

Full view
46Car recommended
Grade: 46 out of 100
33Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
1,132Reviews74Q+A95Room tips
Traveler rating
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Popular mentions
Swisschilind wrote a review Oct 2020
Geneva58 contributions82 helpful votes
This was our 7th year back to Creta Palace with our four kids and considering the difficult environment due to Covid, it proved, surprisingly, to be one of our most memorable stays. The hotel has undertaken enormous measures to ensure sanitary safety; guests had to wear masks indoors (not required once seated at the restaurant), staff were permanently wearing masks, hand sanitiser was available everywhere, the buffet at the main restaurant was as enjoyable as ever and served by waiters behind plexiglass (ensuring no exposure to viral transmission),same beach umbrellas were allocated for the entire stay, towels on the beach and pool area were provided in vacuum packed plastic covers. Had we known that such tremendous and meticulous measures were taken, my parents would not have cancelled their trip. The weather in October this year was glorious and particularly hot for the season with the sea water being warmer than usual. We stayed in a palace suite bungalow which accommodates 2 adults and 4 children and had a lovely view on the sea. Interactive activities were suspended, such as the rock climbing and beach volleyball but the lovely weather, excellent food and service more than compensated for that (which in any case was totally understandable). Two other families joined us upon our recommendation and they were both enchanted with their stay. The beach service was excellent with Maria and Penelopi whisking up drinks and snacks tirelessly throughout the day. Our daughter enjoyed, as always, the wonderful atelier on the beach with Diana, where one can paint pottery, scarves, t-shirts etc.Don't miss the two shops at the hotel which have a surprisingly lovely little collection of sports and leisurewear and very affordable prices. Every year we pick up some nice things there. Although the hotel is truly a totally relaxing and enjoyable environment, I do highly recommend hiring a car and visiting Rethymnon, Chania, the Arkadi monastery, Knossos Palace and the museum in Heraklion. Crete has a vast wealth of archaeology depicting the Minoan civilisation which should not be missed. As for Creta Palace, it is a gem of a hotel where its people really bring meaning to the word hospitality....we are already planning our return next year!
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Date of stay: October 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Maria Mathioudaki, Guest Services / Front Office at Grecotel Creta Palace Hotel
Responded Dec 2, 2020
Thank you very much for taking the time to leave such a detailed review of your most recent visit to Grecotel Creta Palaceand we are delighted that you and your family enjoyed your time with us again this year. It sounds like you truly enjoyed our hotel experience and made the most of our favorable location, food and facilities, which gives us great pleasure. In these unprecedented conditions we are experiencing in recent months, it is a huge delight that the extra protection measures taken for the COVID-19, made you feel safe and relaxed. Wewill make sure to share your kind comments with the rest of the team here and we look forward to welcoming you and your parents again soon, in the near future! Kind regards, Vassilis Minadakis General Manager
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sweet4 wrote a review Oct 2020
London, United Kingdom186 contributions129 helpful votes
Needs some TLC, well the bedroom we were put in. The rooms are small, the curtains had lots of small holes in them, so lots of sun coming through, i found it difficult to sleep. There were 2 single beds put together not a king size bed. Old fashioned hairdryer, it had a hose, Overall the hotel was lovely and right on the beach. Breakfast was good.
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Date of stay: September 2020
4 Helpful votes
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Response from Maria Mathioudaki, Guest Services / Front Office at Grecotel Creta Palace Hotel
Responded Dec 7, 2020
Dear sweet4, Thank you very much for spending the time to share your experience of your recent stay with us in TripAdvisor. To start with, we are very pleased that you enjoyed the beachfront location of our Resort as well as the breakfast offering. With that said, however, we were most disappointed to learn that you were not entirely satisfied with every aspect of your experience, primarily as a result of our room product. Although we failed in leaving you a pleasant memory of your visit, we would love to have a second opportunity to welcome you and if you would allow us to, I would like to personally take care of your next reservation and ensure you are well looked after. Please feel free to contact me via email at reservations.cp@grecotel.com so to take care and make all the relative arrangements. Looking forward to welcoming you again in Grecotel Creta Palace or in another hotel of the Grecotel chain. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace
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Julie M wrote a review Sep 2020
Sheffield, United Kingdom11 contributions17 helpful votes
We stayed at the Creta Palace for 2 weeks and had an amazing holiday! It was everything we wanted it to be and more. The hotel itself is very clean and smart with a nice pool area and views of the sea. The beach is lovely with plenty of sunbeds. The sea can get a bit rough but usually it is fine for swimming in although you might need some beach shoes to get over the stones at the waters edge. The food in this hotel is excellent. We were on half board so ate in the buffet restaurant most nights and we really enjoyed the food. It was top quality and always varied. The seating area is lovely/ outdoors with lots of trees and pretty lights. Unfortunately no sea view but if you eat at the a la carte restaurant you can see the sea! We had a fabulous room - had everything we needed. Very comfy bed & modern bathroom. Best thing was the sunset from our balcony every night / just beautiful! Covid restrictions were in place which made us feel very safe but did not at any time spoil our enjoyment of the hotel. The staff did an amazing job in very difficult circumstances. Some bars and other facilities were closed due to Covid so I’m sure it would be an even better experience in normal times! We will definitely be going to this hotel again - hopefully soon!
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Date of stay: August 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Maria Mathioudaki, Guest Services / Front Office at Grecotel Creta Palace Hotel
Responded Dec 7, 2020
Dear 464JulieM464, With this opportunity I would like to thank you for sharing your kind words in such a detailed review in TripAdvisor. Your valuable feedback is highly appreciated and we were excited to read that you enjoyed our favorable beachfront location,the sunset views from your room,the pool facilities, the rich in taste and variety food offering, theunique atmosphere of Main Restaurant’s Atrium and lastly that you expressed your appreciation for the performance as well as the attitude of our team. Moreover, we are glad to learn that our adjusted operational procedures complying with COVID 19 protocols following WHO, EU and Greek state’s guidelines aiming at containing the spread of the coronavirus made you feel safe. With regards to your remark about the closed facilities, we are sorry that you were not able to enjoy the whole range that we normally provide. Due to COVID 19, unfortunately, we had to temporarily adjust our offering so to strengthen the health and safety standards. It goes without saying that when vaccinations start and we all get back to our normal lives, we will reinstate all our services and operations to the usual high standard offerings you know Grecotel is so well known for. Once again, we would like to thank you for your kind words which empower us not only to carry on accomplishing our goals but to go far beyond 464JulieM464, to close with, we will be more than happy to welcome you back again in the near future. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace
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John C wrote a review Sep 2020
10 contributions17 helpful votes
Junior suite on top floor. Very roomy and with excellent views over the beach and pool area. We were half board but instead of eating in the main restaurant we ate in the two a la carte restaurants most evenings as they were superb with great food. The best thing about the Creta Palace is the staff. Everyone was without exception very efficient, friendly and could not do enough for you. We would thoroughly recommend this hotel
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Date of stay: September 2020
Value
Service
Sleep Quality
Room Tip: The garden rooms are very nice, but rooms in the main building are perfectly adequate and with...
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2 Helpful votes
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Response from Maria Mathioudaki, Guest Services / Front Office at Grecotel Creta Palace Hotel
Responded Dec 7, 2020
Dear John C, Thank you very much for spending the time to share your experience regarding your recent stay with us in TripAdvisor. We are excited to read that you had an enjoyable and memorable stay. Moreover, we are also very glad to learn that you liked your room and its views and you found the food at the a la carte restaurants“superb”, but particularly that you appreciated staff’s willingness, friendliness and attentiveness. Receiving kind comments like yours, which by the way I have already passed to the team, gives us strength not only to continue providing memorable services but to try even harder to exceed our guests’ expectations with even more enthusiasm. Lastly, we would like to express our sincere thanks for recommending our Resort to your friends and loved ones. We really hope to have the pleasure of seeing you again soon at the Grecotel Creta Palace. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace
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Pokhitonova wrote a review Sep 2020
Amsterdam, The Netherlands6 contributions9 helpful votes
We just came back from Creta Palace, stayed there for 12 days with 2 little kids. What can I say...the best hotel I have been to! Rooms, beach, restaurants (!!!), but most importantly wonderful warm and welcoming people working there! I must especially mention Janis and his team at Brasserie where we had lunch every day - wonderful caring people. And also the main restaurant team - the food is excellent, deserts...mmmm! I gained some weight:)) Just a few things to mention: 1. the sea is very open (no bay) so any wind - expect high waves and red flag. There are also stones when you enter the sea so there were days when we could not swim at all. Swimming in the sea with kids is almost never possible because of the rough waters. But this has nothing to do with the hotel 2. Some people are (like everywhere) not that nice. One quite formal and not smiling at all lady at reception. One guy at a coffee house was rude once. But that incident was compensated (even too much) by the hotel as soon as we mentioned it 3. Main bar in the evening - the service was always very slow. To the point that snacks/fruits for the drinks arrived after we actually finished the drinks. One time would be “it happens” but 3 evenings in a row - that tells me a story. 4. Rooms are a bit outdated. It didn’t bother us and gives some atmosphere/vibe but broken lights, old bathroom tiles and creaking old wardrobe doors might be something to think about when planning further renovations But like I said - these are small things. Overall and mainly we had a wonderful, wonderful holiday in a great relaxing place. By the way, COVID measures are all quite strict and logical, personnel wears face masks all the time, guests are obliged to wear masks indoors, everything is very clean. I felt totally safe! Definitely considering to come back!
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Date of stay: September 2020Trip type: Traveled with family
4 Helpful votes
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Response from Maria Mathioudaki, Guest Services / Front Office at Grecotel Creta Palace Hotel
Responded Dec 7, 2020
Dear Pokhitonova, With this opportunity I would like to thank you for sharing your kind words and well-intended, constructive comments in such a detailed review in TripAdvisor. Your valuable feedback is highly appreciated and we were excited to read that you enjoyed our favorable beachfront location, the rooms, the rich in taste and variety food offering, the unique atmosphere of restaurants and lastly the kind words which express your enthusiasm as well as your appreciation for the friendly and caring attitude of our team. At this point I would like to let you know that your comments have been already forwarded to Jannis, Brasserie team and the rest of the staff. Moreover, we are glad to learn that our adjusted operational procedures complying with COVID 19 protocols following WHO, EU and Greek state’s guidelines aiming at containing the spread of the coronavirus made you feel safe. We truly welcome and value your constructive comments as direct feedback always helps us to try harder, continue improving our day to day operation, providepersonalized, memorable services. Once again, we would like to thank you for your kind words which empower us not only to carry on accomplishing our goals but to go far beyond. To close with, we will be more than happy to have you back again and rest assured that every care and attention will be provided to have a pleasant holiday with us. Kind Regards, Vassilis Minadakis General Manager Grecotel Creta Palace
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PRICE RANGE
$145 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel creta palace rethymnon, hotel grecotel creta palace
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
335
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Frequently Asked Questions about Grecotel Creta Palace Hotel
Which popular attractions are close to Grecotel Creta Palace Hotel?
Nearby attractions include Baja Beach Club (0.2 miles), Katerina Bar (0.3 miles), and Mini Golf Beach Platania (0.6 miles).
What are some of the property amenities at Grecotel Creta Palace Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Grecotel Creta Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grecotel Creta Palace Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grecotel Creta Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Grecotel Creta Palace Hotel?
Conveniently located restaurants include Bella Casita Taverna, Finikas Taverna, and 1+1.
Are there opportunities to exercise at Grecotel Creta Palace Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grecotel Creta Palace Hotel have an airport shuttle?
Yes, Grecotel Creta Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grecotel Creta Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grecotel Creta Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grecotel Creta Palace Hotel?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.