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Creta Palace Grecotel Luxury Resort

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Missiria, Rethymnon, Crete 741 00 Greece
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Traveler (1419)
Room & Suite (339)
Dining (149)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 185 hotels in Rethymnon
Location
4.4
Cleanliness
4.5
Service
4.6
Value
4.0
Travelers' Choice
Experience the unique Cretan hospitality and the feeling of “home” from the moment you step to our main lobby. The resort is situated on a beautiful sandy beach with clear blue water, which combines luxury and immaculate service to the fullest detail.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Rooftop bar
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Walking tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Chapel / shrine
Concierge
Shops
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Private balcony
Room service
Minibar
Cable / satellite TV
Hair dryer
Safe
Refrigerator
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, Russian, German and 2 more

Location

Full view
46Car recommended
Grade: 46 out of 100
35Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1253Reviews83Q+A100Room tips
Traveler rating
  • 793
  • 256
  • 131
  • 46
  • 28
Time of year
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Popular mentions
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Most Recent
Cecilia H wrote a review Jun 2022
Stockholm, Sweden10 contributions12 helpful votes
Wonderful hotel! Lovely location close to the sea! Genuine and chic at the same time.The food is just marvelous. The service, the food, the staff, the bungalows…it is always a pleasure to visit Creta Palace! . We will for sure return!
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Date of stay: June 2022
Rooms
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Mike G wrote a review Jun 2022
Loughborough, United Kingdom27 contributions52 helpful votes
Being retired we holiday quite often and always read the reviews in some detail and with some scepticism. I have to say, the reviews for this hotel are extremely accurate and fair. We stayed 9th – 19th June, the weather was fabulous but perhaps a tad too hot for us. The hotel is one of the most relaxing hotels we have ever visited. The staff are top notch, the standard of food is very high and the ambience of the outside dining areas extremely pleasant. Although not a fan of buffet meals, the food was of a high standard although some meals were rather a miss match of choices. One night a Chinese theme was offered, and I have to say it was one of the best Chinese meals I have experienced. The pool is superb although we used the beach area most of the time. The beach is good although beach shoes are recommended if venturing into the sea as it is very pebbly. The room was basic but adequate and always kept exceptionally clean. The only gripe we had was that the room was stated as having coffee or tea facilities, we had to ask for these to be provided and they were never replenished without requesting them daily. The old town isn’t the best, very touristy but still worth a visit. We had a lovely holiday and have no reservations in recommending the hotel, it has a very pleasant and tranquil ambience.
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Date of stay: June 2022
1 Helpful vote
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northernspirit86 wrote a review Jun 2022
Leeds, United Kingdom63 contributions63 helpful votes
+1
Family holiday for 10 nights for two adults and our 4 year old son. The hotel facilities, cleanliness and staff were faultless as was the choice and quality of food on offer. The initial room we were assigned was not great, however, we were swapped to a great alternative room in a matter of a few hours and the accommodation manager was a pleasure to deal with. The beach was the highlight of our stay with the front line gazebos highly recommended for a small additional charge. We also had a massage and used the spa and kids clubs which were all great and again staff fantastic. We are already looking at booking for next year see you soon
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Date of stay: June 2022Trip type: Traveled with family
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 1 week ago
Dear northernspirit86, It is such a pleasure to read that you had a great family holiday in Grecotel Creta Palace. We would like to thank you for mentioning the cleanliness of the hotel area, the quality of the food, the great spa and kids club and of course the friendliness of our staff. We are really proud pf our people. Looking forward to seeing you and your family next year. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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Tom B wrote a review Jun 2022
1 contribution
Grecotel Creta Palace was a lovely hotel and resort for our 1 week trip. The staff were very attentive and supportive as well as the Hotel manager Mr Pagniotis (sp?) who kindly resolved a couple of small issues for us and provided us with a nice upgrade. He checked in us several times during the holiday to ensure we were having a great time. The beach was lovely. The beach bar staff led by Giannis and Gerorgios were great. Also the outside gym supervisor Nikios was very friendly and helpful. The steak and sushi restaurant was lovely also, both good and staff. My 3 yo son absolutely loved his holiday and the water slides, for his age were a big hit as well as the family entertainment. Many thanks and we would definitely recommend the hotel. We also enjoyed visiting the the local town too, some very nice restaurants.
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Date of stay: June 2022Trip type: Traveled with family
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 1 week ago
Dear Tom B, we are delighted to read that you and your family had such a lovely stay in our resort. Thank you very much for your kind words regarding our attentive and friendly staff, the lovely beach and food and the family entertainment. We wish you all the best and we do hope to welcome you back to our resort soon. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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NDS78 wrote a review Jun 2022
London, United Kingdom87 contributions26 helpful votes
+1
Setting: 2 adults, 3 kids 9/8/4, deluxe family bungalow garden view, all inclusive. What we liked: Staff - exceptional throughout, we felt taken care of, remembered, from the front office, restaurants, pool, beach and cleaning team. Food : Buffet was very good, kids who are normally fussy dashing in to get food at every visit. General quality, frequent replenishment, and range of choice was excellent. Really tasty. A la carte, dragon - steak and sushi, barabossa - fish. Each offered alternatives for kids if they didn’t like the theme. Very tasty meals every day. With our all inclusive package we had a voucher for 1 meal in the a la carte , the others had to be paid for, however we received a subsidy from the buffet restaurant, which makes the cost more reasonable. Beach restaurants food are good as well, but are non included in all inclusive. All inclusive- not everywhere @ every-time, and not including everything. However mostly good. Didn’t cover wife’s cosmopolitan cocktail. Didn’t cover a fresh OJ at the dinner restaurant from my daughter - cordial was included. Beach - great vibe, great sofas just to kick back and relax. Plenty of sun beds of differing ranges. There’s a crafting area, outdoor gym and water sports (paddle boarding, wave-runners etc). Indoor climbing, thanks to Tatiana for helping the kids develop and grow in confidence with each visit. We were there 4 times in a week, 8/9 yo only. Great setting pool, beach, great sunsets. WiFi very good, can stream media content Managed to hook up chromecast to stream Netflix on the room tv. Minimart had pretty much everything you’d need. What could be improved: Phone App - great in principle, but slow and buggy. Rooms, needed some freshening up, paint, carpentry, bathroom. When we arrived (@night) our room (541) wasn’t ideal, it was on the edge of the resort, we didn’t like the position and felt isolated. We complained the following morning, and were advised the hotel is full, however rooms will be available the following day, and we can review options. We reviewed options, and moved to 544, which despite close in number was in another block, slightly more central. Pools are great, with a small but, the main pool shallow area was too deep for 4yo who is 110cm. Despite having a safety bar to split the shallow and deeper pool areas, it wasn’t ideal for her. The kids pool with the slides was also good, but perhaps too shallow for the slides and also requires some work to the tiles (chipped / can be sharp) and the surrounds of the pool. All said the kids loved the pools and were constantly in them. Kids evening entertainment was limited. Kids disco was too young for 8yo and evening musical entertainment for adults was not interesting for 8/9 yo. In conclusion: We would go back to Crete, and go to Grecotel again, it was really great. We would probably try another Grecotel just to have another experience instead of going back to the same place again.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: May half term - hotel was full, but never felt too busy Private transfer or hire a car. Minimart...
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1 Helpful vote
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Tino M wrote a review Jun 2022
1 contribution1 helpful vote
Our vacation at Creta Palace was amazing. The hotel staff fulfilled our every request and made us feel welcomed. Our room was comfortable and it was cleaned daily. The food was great and there was a lot of different options to choose from. Our expectations were quite high, but the hotel was far better than we imagined. We left the hotel area a few times, but everything was so much better at the hotel that we started to miss it and went back as soon as possible. The hotel staff was exceptional and we will definitely come back again. We would highly recommend this hotel to everyone who is looking for a luxurious vacation.
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Date of stay: May 2022Trip type: Traveled as a couple
1 Helpful vote
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 3 weeks ago
Dear Tino M, We are thrilled to read that you had such a lovely and amazing stay in Creta Palace during your honeymoon. Thank you for mentioning the clean room, the friendly staff and that everything was beyond your expectation. It will be our pleasure to welcome you again in our resort next summer. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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Kim wrote a review May 2022
1 contribution
The hotel is fantastic, we stayed for a week and did not want to leave. The facilities were amazing, really luxurious. The rooms were comfy and quiet, everything spotless. The staff are what makes this hotel stand out, they are so friendly and accommodating, with a special mention to all the lovely staff at the main buffet restaurant who made us smile every day. We have stayed at many great hotels round the world but this tops them for the warm welcome and value for money. We will definitely be coming back and trying out this hotel chain again.
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Date of stay: May 2022Trip type: Traveled with family
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded 3 weeks ago
Dear Kim, Thank you for taking the time to write such a lovely, positive and detailed review in Tripadvisor. We are very happy to read that you enjoyed all the facilities and your stay was at your satisfaction. Looking forward to welcoming you back in our resort. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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Paul O wrote a review May 2022
Wigan, United Kingdom32 contributions21 helpful votes
+1
Booked the Creta Palace for our Wedding anniversary, to say we where totally happy woul be understatement, our room was incredible, we had a villa with a private pool and cabana, leading straight on to the beach, lits of wardrobe space lovely lounge, 2 patio doors, 2 lots of patio furniture, The bathroom was lovely, separate shower and whirlpool bath, we opted for the Comfort package ( all inclusive ), it is good value, the food is all buffet style, good varied menu, 2 a la carte restaurants, Asian and fish, some areas not open till high season, my wife and I where very spoilt, with Champagne on two occasions and regular bottled water and fruit on our room, the Corporate Guest Services Manager Maria Mathioudaki was so fantastic, nothing was too much trouble, always there to help and the General Manager Giogios Perantonakis really runs a great team and makes sure all the guests are happy, the waiters, waitresses and bar staff are all extremely helpful and friendly, the room cleaning staff are spot on, our room was so clean each day, the pool bar staff are very attentive and always ask if you need anything and bring it to you sunbed. Put this hotel top of your list.
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Date of stay: May 2022Trip type: Traveled as a couple
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded May 22, 2022
Dear Paul O, We are thrilled to read that you had such a lovely stay in Grecotel Creta Palace while you were celebrating your wedding anniversary. Thank you so much for mentioning our helpful and friendly staff, the variety of the food and the cleanliness of the room. I will make sure to share your kind comments with the rest of the hotel team and the general manager as well. Wishing you all the best and looking forward to welcoming you and your family again next summer! Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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LondonFace wrote a review May 2022
London2 contributions1 helpful vote
When the room we had booked turned out not to be suitable for our toddler (stairs etc) the hotel worked hard to give us another solution. This ended up being an upgrade, which they gave us at no extra cost! The reception, room team, and front office are excellent and we're very thankful.
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Date of stay: May 2022Trip type: Traveled with family
1 Helpful vote
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded May 22, 2022
Dear LondonFace, Thank you so much for your positive feedback in Tripadvisor. It is indeed very important to us to give a solution in order to have satisfied guests that can enjoy carefree holidays. Being always at your disposal for anything else you may need and we will be more than happy to welcome you again in our hotel. Kind regards, Maria Mathioudaki Corporate Guest Services Manager
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Bamboo Bear wrote a review May 2022
Manila, Philippines8 contributions2 helpful votes
The Creta Palace is simply beautiful. It has very spacious and a nicely designed lounge area and newly renovated rooms. Everyone at the resort are very friendly and accommodating. The view from our room was really lovely, overlooking the long beach front from a high floor. The breakfast & dinner place is stunning. Dining in a nice courtyard setting was quite an experience. We always looked forward to every meal because very, very delicious food was served. Not to mention the wine selection. I personally felt so delighted when they surprised me with a delicious cake on my birthday. Thank you Creta Palace! The whole experience was truly amazing. Will definitely visit again.
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Date of stay: April 2022
Value
Location
Service
1 Helpful vote
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Response from Maria Mathioudaki, Εξυπηρέτηση πελατών/Υποδοχή at Creta Palace Grecotel Luxury Resort
Responded May 15, 2022
Dear Bamboo bear, Thank you for visiting Grecotel Creta Palace and for taking the time to write us such an amazing review on TripAdvisor! We are so happy to read, that you had such an enjoyable hotel experience and made the most of our favorable location, food and facilities, which gives us great pleasure. We are looking forward to welcoming you back soon! Wishing you all the best! Kind regards, Maria Mathioudaki
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PRICE RANGE
$174 - $473 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel creta palace rethymnon, hotel grecotel creta palace
LOCATION
GreeceCreteRethymnon PrefectureRethymnon
NUMBER OF ROOMS
335
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Frequently Asked Questions about Creta Palace Grecotel Luxury Resort
Which popular attractions are close to Creta Palace Grecotel Luxury Resort?
Nearby attractions include Baja Beach Club (0.2 miles), Mini Golf Beach Platania (0.6 miles), and Katerina Bar (0.3 miles).
What are some of the property amenities at Creta Palace Grecotel Luxury Resort?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free breakfast.
Which room amenities are available at Creta Palace Grecotel Luxury Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Creta Palace Grecotel Luxury Resort?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Creta Palace Grecotel Luxury Resort?
Yes, free parking is available to guests.
What are some restaurants close to Creta Palace Grecotel Luxury Resort?
Conveniently located restaurants include Taverna Yiannis, Raeti-tavern, and Bella Casita Taverna.
Are there opportunities to exercise at Creta Palace Grecotel Luxury Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Creta Palace Grecotel Luxury Resort have airport transportation?
Yes, Creta Palace Grecotel Luxury Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Creta Palace Grecotel Luxury Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Creta Palace Grecotel Luxury Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Creta Palace Grecotel Luxury Resort?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.