Wonderful hotel for families and couples. My son's family( 2 adults and 3 children) got an incredible spacious family bungalow , with 2 bathrooms and 2 spacious bedrooms. The hotell is very child friendly. Miniclub and special meals for the children. Personal are efficient and extremely nice, always willing to help with a smile. It was a nice surprise to have authentic live local greek music in the evening. There are a lot of choices in the buffet . Strongly recommend.
this was our first time traveling after 2 years due to the pandemic. The hotel was lovely and the hard working staff made the stay all the more enjoyable. A wonderful relaxing sunny time in a beautiful country. We had the comfort package, breakfast, lunch and dinner and selected free drinks. (lunch and drinks were complementary as we booked before a certain time). We had a sea view room which was lovely clean and spacious. The food at the hotel was some of the best that we have had, the selection was amazing and the cakes were beautiful. Thank you to all the hard working staff. The walk into the centre Rethymno takes around an hour but most of this is along the sea front with bars and resturants but there are many taxis you can get. To the left of the hotel further down the road are shops and restaurants if you wanted to walk to those its about 10 minutes.…
Very good food perfect service nice convenient location close to the center of Rethymno very friendly staff fantastik Rom very Claes and tofu best service in general It is our fifth time and we will be back for sure next year
Book here for 10 days in June 2022. Booked a Twin Bedded room, but was given a Double bedded room. Their first solution after many excuses, was to make up the Day Bed. Only after several hours of speaking with reception and management was the room made up with 2 beds. A 5* hotel should be there immediately to rectify a problem. Took the shine off what should have been a great time. Had also paid for a room with a side sea view. This first floor room had a tree growing up which completely blocked any view of the sea. Have stayed in many 5* hotels and this is the first time they have not lived up to their star rating. Management needs to up its game. Would not stay there again. Not what we paid for
Stayed here in September 2022 for our Honeymoon after my wife and I got married nearby. We both had a great experience, from the minute we arrived the staff were extremely helpful and really went above and beyond to give us a great experience. We were given welcome drinks on arrival and told we had been upgraded to a Suite free of charge, which was a nice touch. Bucket of champagne and various other bits in the room when we entered, with complimentary breakfast brought up to the room the next morning. One evening we ate at the hotel’s Zeus Sky Bar. The food was amazing and upon paying we were told the meal was on the house due to it being our honeymoon. The staff really couldn’t do enough for us. Many thanks to all the staff at Creta Palace who made our stay unforgettable!
We stayed at the beautiful Hotel for 2 weeks and to say it was not a hotel but a wonderful 5 star resort . Thank you also to the wonderful Staff who make your stay extra Special . Pavlo at cafe Nero is the best.
Had a lovely 10 day break with my partner and our little daughter. The staff are very friendly and helpful this is the best part of the hotel for sure. It was our little girls first holiday and she loved it and especially the staff. Hotel is very nice although I’d say some parts could be updated. The room was fine for us but again maybe could be modernised, the cleaners were very good and cleaned quickly. Food is very nice, we tried the Golden Dragon and Barbosssa restaurants which were lovely. The buffet is also good quality, location to the town is great 10 minutes in taxi. I loved the outside gym, it is a hidden gem. I went early morning and was very pearly on the beach and the facilities are really good for a functional workout. Antonis was very helpful and I would recommend any gym goer to visit. All in all a very nice trip, thank you. Ryan W…
Had one week all inclusive with the family. Great staff, fine food, perfect atmophere. Nice clean beaches. Special thanks to Panagiotis Argyriou for his perfect customer service with a smile! If you ever need a job in The Netherlands, call me ;-)
We really enjoyed the week at the hotel. The hotel was in a beautiful setting, very clean, great food and very welcoming and friendly staff throughout the hotel. Rythemno town/old town and marina was a short taxi ride away - prefect blend for families with children of all ages. Lots to do at the hotel for older kids (17-19 yr olds)and for adults. We enjoyed the yoga, aqua aerobics, creten cooking class, tennis, self defence and relaxing on the large private beach. I would definitely recommend this hotel
Great holiday but not 5*. Customer service at its best but rooms are dated with some paint peeling off and tiles broken. The grounds are beautiful with a vast choice of restaurants, sky bar and beautiful private beach . To have the full experience I would recommend dining at the sky bar , that’s where the full luxury experience is . The food choice was quite limited and average but considering I don’t eat much I wasn’t bother by it . The lunch menu is the worst with calamari , pizza and Greek salad every day . The customer service was exceptional I must say , no request was to much trouble and the whole team from the house keeping to hotel manager displaying the level of exceptional customer service . Overall a pricey holiday , a great holiday but not a 5*hotel when it comes to accommodation and food . Sky bar is 5.5* on the plus 😊…