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Theartemis Palace Hotel

#17 of 169 Hotels in Rethymnon
Certificate of Excellence
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Theartemis Palace Hotel
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487 Reviews from our TripAdvisor Community

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Showing 131: English reviews
London, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I will begin by saying that the hotel did not do anything wrong- just overall it wasn't great and I know better deals can be find elsewhere. The location itself wasn't very 'holiday' feel if you know what I mean. The hotel is surrounded by business buildings and our view off the back was of a high rise apartment building.... More 

Helpful?
1 Thank caliwineduchess
Oslo, Norway
Level Contributor
102 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Have been here for 1 week and have 1 week to go. Breakfast and lunch is very good. The dinner is so and so. We decided, even we have all inclusive, to go outside and dine every second day. The worst with the hotel dinner is that men has to wear long trousers even when it's 30 degrees. For us... More 

Helpful?
Thank RonnySc
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I love this hotel if you don't like your room you can ask to change they may saay yes and they may say no. If you have breakfast and dinner inclusive it very good food and they have a very nice dining area for breakfast lunch and dinner. When we stayed we only had breakfast and dinner but some friends... More 

Helpful?
Thank foodlove80
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2016

It was a delicious, wonderful, relaxing experience to be in the spa, and I recommend the treatment to all guests. Alexandra is an exellent therapist. The reseptionist really did a good work to, by betingelser polite, smiling and professional.

Helpful?
1 Thank Laila R
TheartemisPalace, Responsable relations clients at Theartemis Palace Hotel, responded to this review

Dear Sir/Madam, Many thanks for your comment. We are delighted that you enjoyed your stay with us and hope that we will have the pleasure to welcome you again . Looking forward to see you soon Have a very nice summer time Yours Sincerely Desiree Mylonaki Assistant Manager More 

Scotland UK
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 3, 2016

We stayed at The Artemis Palace Hotel in early April 2016. We had a lovely spacious room with good modern bathroom with excellent shower. Kettle and tea and coffee in room, lovely balcony overlooking pool. The pool is excellent and beautifully maintained all day with lovely sitting out area around it. The public areas are gracious and elegant and the... More 

Helpful?
1 Thank RoseofScotland
TheartemisPalace, Responsable relations clients at Theartemis Palace Hotel, responded to this review

Dear Madam, Many thanks for your comment. We are delighted that you enjoyed your stay with us and hope that we will have the pleasure to welcome you again . Looking forward to see you soon Have a very nice summer time Yours Sincerely Desiree Mylonaki Assistant Manager More 

Wolverhampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 22, 2016

The hotel has undergone a refurbishment so the photos on the website are not correct. The pool for example is much more attractive and spacious than the one pictured. We went at the beginning of the season so it was very quiet. I do wonder if there will be enough space and sun loungers in peak season. The food and... More 

Helpful?
1 Thank Peter K
TheartemisPalace, Responsable relations clients at Theartemis Palace Hotel, responded to this review

Dear Mr Peter, We are very glad to be hearing that you enjoy yourself in our hotel and that reality has exceeded your expectations.To be honest we have renovated the pool area and this is not obvious in the photos but as soon as possible we are going to upload some new.As far as concern the variety of snacks in... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 23, 2015

We have been in this hotel last August for a week. Though it was highest season and the hotel was full, the service has always been efficient. Let's start with the cuisine: perfect ! As a southern italian I usually don't look for great food when I travel, because our standard are already high, but in Crete I have to... More 

Helpful?
3 Thank Gianpiero M
Stoke-on-Trent, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed October 30, 2015

Although we enjoyed our stay in the main, I think we all agreed at the end of our holiday that we would not return to this hotel. They didn't do anything wrong, the rooms were ok (although ours was dated and we had to get the shower head changed as the limescale meant only the glass screen and walls got... More 

Helpful?
1 Thank MadamMuck74
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 14, 2015

All in all I think the hotel is good value. The rooms are pleasant and clean. The breakfast buffet was good. Between 8.30 and 9.30 I found the space unpleasantly busy - noisy and frenetic. The staff are helpful but seem pretty harassed. Not really conducive to a relaxing breakfast. We started having a late breakfast after a couple of... More 

Helpful?
Thank YachtAccolade
Chesterfield, United Kingdom
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 9, 2015

the hotel is not in the ideal place for a holiday hotel as it's in a commercial area.having said that it's only a two minute walk to the beach and several good bars and restaurants.the hotel is clean and can't be faulted .rooms good and comfortable.food is really good ,only down side the staff are always rushing and not friendly.good... More 

Helpful?
Thank Enid M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the crossroads of the southern coast, between Chania and Heraklion, Theartemis Palace is a prestigious resort with a firmly established reputation. Following an ambitious renovation project : Having all our rooms recently being renovated, to offer additional luxury and comfort, that meets even the most demanding expectations. Our ongoing renovation project, continued in 2013 with developing our buffet restaurant into an all -around live dinning experience, offering to our clientele more excuses to choose and visit our hotel. ... more   less 

Additional Information about Theartemis Palace Hotel

Address: M. Portaliou 26 | PO Box 132, Rethymnon, Crete 74100, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Price Range: $106 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Theartemis Palace Hotel 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Theartemis Palace Rethymnon
Theartemis Palace Hotel Rethymnon, Crete
Hotel Style:
#12 Luxury Hotel in Rethymnon
#21 Family Hotel in Rethymnon
#27 Romantic Hotel in Rethymnon
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