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Louis Creta Princess Aquapark & Spa

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Maleme, Crete 730 14 Greece
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Traveler (1897)
Room & Suite (357)
Dining (207)
Certificate of Excellence

About

#3 of 16 hotels in Maleme
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover genuine freedom in the warm embrace of this 4 Star All inclusive Hotel in Crete. The Louis Creta Princess Aquapark & Spa in Chania is perfectly positioned a step away from the beach with sunny rooms and 4 bedded garden rooms situated around the pool. The hotel was renovated in Summer 2019. The renovation included a new main restaurant Samaria with new furniture and equipment (tables, chairs, buffets, a large show cooking) and the creation of a special zone (quiet zone mostly for adults to enjoy their meals). Verandas of the restaurants have been replaced with new tables and chairs, modern lights and a new pergola . Also, the Main Bar DIONISSOS has been radical renovated. The floor is replaced as well as all equipment. A spacious bar has been created for our guests in order to enjoy a drink in a modern place. A brand new Spa Center. A new modern place of 250 sq.m with hair salon, massage, hammam and manicure-pedicure services.
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Property amenities
Free parking
Wifi
Fitness / spa locker rooms
Pool
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Mini golf
Tennis court
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Greek
Hotel links
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Special Offer:Extra 10% off for loyalty members!
1,829Reviews416Q+A100Room tips
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Popular mentions
We stayed at this hotel as a late booking when we lost our holiday with Thomas Cook. In gereneral the hotel was lovely , food was really nice, always plenty of variety, well presented. The staff were always helpfull. This is the only hotel which we have found you cannot change your towels daily. Which for the hotel is a good thing, sometimes you dont need to change so often. We enyoyed our stay very much. The only thing that let it down was the room. Having arrived and unpacked which I always do in my bare feet, by the time I had finished my feet were black. I did ask at the reception if they could clean the floor, which they kindly did....surely this should have been done before we arrived. I understand that the rooms has just been updated,if so this was a very poor thing.to me all they had done was a lick of paint and not a good one at that. Furniture was chipped, the dressing table and kettle was one side of the room and the sockets were on the opposite side of the room, in the end we had to put the stool with a tray on the top to use next to the socket. All in all I didnt think the rooms were up to a 4* standard, even my sister agreed when I sent her photos. Maybe I am used to a better 4* room. They didnt look as nice as shown in the picture onthe web site, and definitely not as good as a 4* Louis hotel in Cyprus.
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An amazing family environment, a very clean hotel, perfect for relaxation with a huge variety of food to suit all tastes. The staff was exceptional, especially Mrs. Effie in the dining area. Would definitely recommend!!!
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Response from Tsatsoulis_Thomas, Γενικός Διευθυντής at Louis Creta Princess Aquapark & Spa
Responded 1 week ago
Dear guest, Please accept our heartfelt thanks for holidaying at the Louis Creta Princess Aquapark & Spa. Your satisfaction means a lot to us as we strive hard to please our guests at all times. We are exciting for your excellent rating and we hope to welcome you back in the nearest future. With best regards The Management
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We travelled to crete with many concerns and worries as our daughter Sienna has multiple food allergies and this is always a scary time for us. We had a nightmare flight where oxygen was needed to help our daughter with reaction and we worried all the way to the hotel. When we arrived we spoke with the manager about our daughters issues and he arranged a meeting with restaurant manager Mrs Effie and Takis the head chef. Effie and Takis became the people who made our holiday the best holiday we have had. Nothing was too much to ask and Sienna had her own menu created and anything she wanted both Effie and Takis made happen. Without both of them we would not have been able to enjoy all the other amazing facilities. Thank you Effie and Takis you are both amazing and Sienna still remembers you. Anyone with allergy concerns this is the hotel for you!
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Response from Tsatsoulis_Thomas, Γενικός Διευθυντής at Louis Creta Princess Aquapark & Spa
Responded 1 week ago
Dear guest, Let us express our gratitude that you took the time to write such an adorable comment about your experience at the Louis Creta Princess Aquapark & Spa. We are most delighted to read that we succeeded in making your family’s holiday so enjoyable; your touching words represent the best reward we could get. Besides that we feel proud that our dedicated employees have played such an important role in making your stay a most special one. We are grateful for expressing your appreciation towards our extremely friendly and professional staff who is our biggest asset. Effie and Takis are sending you back their most sincere thanks for your special mention and your kind words. Thank you again for taking the time to write your review and we look forward to seeing you back at the Louis Creta Princess Aquapark & Spa soon! With best regards The Management
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+1
The first “bungalow” we were given had a very musty smell and had a double bed and two singles (which we didn’t need) against the walls. It was crowded and dark and I just couldn’t have stayed in it a week without becoming thoroughly depressed. I returned to reception and was moved to a twin room (bungalow) with a much brighter outlook and from then on we thoroughly enjoyed our stay. Nothing was too much trouble for the friendly staff and we had a great time. Some of the gym equipment doesn’t work and needs attention. There are plenty of comfy sunbeds and you get a pool towel every 3 days. There are also sunbeds on the beach which is right behind the hotel - perfect setting. Stony beach - take dive shoes. The breakfast was adequate - all the food is buffet style and the plates aren’t hot. We always enjoyed the lunches and the rose wine. The evening dinners had plenty of choice but the red wine is chilled. There are a couple of “quiet” areas for dining. Children should not be allowed into these areas please. The Asian restaurant was a change but again was buffet style The entertainment was really good but the sound system in there isn’t brilliant. The pools are very clean but cold! And we enjoyed the aqua aerobics every day although dan’s class was best! All the entertainment team were great and worked really hard. Loved the aqua slides too. There’s a bus stop right outside and you can get to and from chania easily - lovely old town. Tennis courts, crazy golf etc. This place is perfect for families and couples alike. The drinks aren’t “premium” but the wine was nice.
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Response from Tsatsoulis_Thomas, Γενικός Διευθυντής at Louis Creta Princess Aquapark & Spa
Responded Nov 29, 2019
Dear guest, First of all we would like to thank you for choosing to spend your holiday at the Louis Creta Princess Aquapark & Spa and for posting such an adorable review. We are pleased that you found our hotel to be an excellent stay for families and we are grateful for your generous words addressed to our excellent employees. We are also delighted to know that you enjoyed the brilliant and safe pools and waterslides that entertained you during your stay. We are also grateful that you pointed out some aspects that could be improved in the future as your opinion is very important to us. We hope that you will return at Louis Creta Princess Aquapark & Spa in the future as it would definitely be a pleasure to have you back. With best regards The Management
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+1
This was our first holiday abroad as a family....and we would definitely come back! Are you ready...lol Hotel Room - We stayed in the main hotel, the rooms were clean and plenty of space for the 4 of us, some peoples reviews said the rooms were dated and very small...but we didn’t think so at all!...and you don’t spend a lot of time in the room anyway. Towels & bins were changed everyday and the maids always made the girls blankets into something which they loved. Pool areas- Brilliant! Kept the girls busy all day! Water slides were lots of fun, pools were clean and only a tad cold when you first got in. Pool bridge dances and games the entertainment staff did were the highlight of the day, it was such a good atmosphere. Tilly, Keira, Hazel, and all the other entertainment crew-you were all amazing! The girls loved you all! Nice little private beach...sea was warm and lovely to swim in, stoney beach but didn’t bother us. Restaurant/Food- Beautiful and plenty of seating in or outside, Lovely food every night! Lots of variety...even for fussy children like mine. Pool bar was open through the day that was nice, kids helped themselves to food, ice creams and drinks as much as they wanted. Evening Entertainment- The girls loved the mini disco and couldn’t wait to join in with the dances they do...still having dance shows at home weeks after lol. It was just a shame that the kids disco started quite late and only lasted half an hour, but it was still fab and more entertainment was on after. We were offered a free massage when we got there...it was amazing! Little shop on the ground floor that was handy and also one over the road from the hotel. The Kids club was ideal for an hours play when we had a couple of hours rain on the last day...face paints, colouring and other activities. The weather was hot everyday but not unbearable. On our last day we were leaving at 5pm so we were given a room for half an hour so we could shower and get changed before leaving so that was a massive help. The entertainment ladies made an effort to wave the girls off too which was so nice. All the staff at the hotel were so nice and helpful :) Overall this was an amazing complex and we all had the best time...would definitely recommend for families and we would definitely come back! :)
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Response from Tsatsoulis_Thomas, Γενικός Διευθυντής at Louis Creta Princess Aquapark & Spa
Responded Nov 29, 2019
Dear guest, Many thanks for staying at the Louis Creta Princess Aquapark & Spa and for posting this wonderful review. We indeed try hard to provide the highest possible level of service and to create memorable holidays for our guests and we are so honored for highlighting this in your ever so kind review. We are also happy to see that you were left satisfied with the high cleanliness standards supplied by our housekeeping team, the comfortable rooms, the rich variety and the high quality of our buffet, the amazing pools, the various activities for the whole family and the courteous service received from our employees. We are all exciting for your excellent rating as well as for recommending us so generously online and we hope to welcome you back at the Louis Creta Princess Aquapark & Spa in the nearest future! With best regards The Management
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PRICE RANGE
$130 - $353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
louis creta princess hotel, hotel louis creta princess
LOCATION
GreeceCreteChania PrefectureMaleme
NUMBER OF ROOMS
420
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Frequently Asked Questions about Louis Creta Princess Aquapark & Spa
Which popular attractions are close to Louis Creta Princess Aquapark & Spa?
Nearby attractions include German War Cemetery (0.7 miles), Apostolakis Handmade Ceramics (0.5 miles), and Reggae Pub (0.4 miles).
What are some of the property amenities at Louis Creta Princess Aquapark & Spa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Louis Creta Princess Aquapark & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Louis Creta Princess Aquapark & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Louis Creta Princess Aquapark & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Louis Creta Princess Aquapark & Spa?
Conveniently located restaurants include Mike Restaurant at Mike's Hotel, Taverna Maleme Beach Bar, and Black Lantern.
Are there opportunities to exercise at Louis Creta Princess Aquapark & Spa?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Louis Creta Princess Aquapark & Spa have an airport shuttle?
Yes, Louis Creta Princess Aquapark & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Louis Creta Princess Aquapark & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Louis Creta Princess Aquapark & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Louis Creta Princess Aquapark & Spa?
Many travelers enjoy visiting Cave of St John the Hermit (3.8 miles).