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Hotel Lena

  • Excellent17%
  • Very good33%
  • Average41%
  • Poor6%
  • Terrible3%
Sep 26, 2017
“Basic rooms, Basic service”
Aug 20, 2017
“Basic, clean and quiet”
Free Wifi
Air Conditioning
3 Star Hotel
All hotel details
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Reviews (90)
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1 - 5 of 40 reviews
Reviewed October 19, 2017

do not ask for double rooms because the beds are very small. All night the planes fly over your heads. Modest, old hotel, not renovated, no elevator.at the windows there are only curtains and street lights do not allow to sleep well. at dawn you...More

Thank Antonella R
Reviewed September 26, 2017

The location is perfect. The staff is basically friendly but - they refused to give us a second key to the room when we asked which was very annoying and negative experience. We got no discount for staying in a double room instead of 4-person...More

1  Thank einshem
Reviewed August 20, 2017 via mobile

Very airy hotel although our double room was a bit limited on space. However, it was all very clean and shower was amazing in terms of temp and water pressure. You pick up a/c and TV remotes at reception. The WiFi reception is excellent throughout...More

2  Thank SuTi
Reviewed September 9, 2016

My husband, daughter and I landed at the airport quite late but still someone was waiting for us at the hotel, which is appreciated. We were expecting a basic room and got a basic room. A double bed and a single, AC, a TV, en-suite...More

2  Thank wherelolawent
Reviewed November 4, 2015

the location was excellent, only 10 min walk to bus station and ferry terminal. Hotel was clean and fresh, lots of mirrors which made a pleasant feel. room even had a small balcony and was all we needed for 2 nights, bathroom adequate. Breakfast was...More

Thank VALERIE935
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Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Price range
$35 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Price range
$35 - $90 (Based on Average Rates for a Standard Room)
Hotel class
Questions & Answers
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Lisa M
August 19, 2015|
AnswerShow all 2 answers
Response from Lyn M | Reviewed this property |
Breakfast was not included but available. I believe you had to let them know in advance you wanted it. I think the cost was 30€ but I may be mistaken. If cost is a deciding factor, you should confirm it prior.
Room Tips
"don't know but ours was 108 and perfectly adequate"
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"You don't want room 6, right on the street."
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"This hotel is a Gem well situated for Heraklion city centre."
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