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smartline Neptuno Beach

Traveler (398)
Pool & Beach (129)
Room & Suite (88)
Certificate of Excellence

About

#8 of 59 hotels in Crete
Location
Cleanliness
Service
Value
Certificate of Excellence
Beach Resort . Suitable for Couples and Families
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Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Charming

Location

Full view
44Car recommended
Grade: 44 out of 100
14Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
518Reviews
78Q+A
79Room tips
Traveler rating
  • 258
  • 185
  • 57
  • 11
  • 7
Time of year
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Popular mentions
+1
Where to start absolutely stunning hotel,cleanliness 100% I have not seen this level in many years of Greek travel, the rooms are kept immaculate to a very high standard the cleaning supervisor Sandra takes pride in every room, the restaurant is at a very high standard the staff
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Response from Nikoletta M, General Manager at smartline Neptuno Beach
Responded 1 week ago
Dear Guests, A “Thank you” is too small to express our joy when reading your wonderful review. Your kind words and praises are the best rewards we could get for our daily efforts to offer enjoyable vacation time to our guests. We are happy having managed to meet your expectations and even more happy to know, that you are planning to visit us next summer. Thank you once more for the time spent to give us your valuable and fantastic review. Take good care of yourselves! See you next summer! Sunny regards and warm wishes Your smartline Neptuno Beach team
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We are currently still in Crete on our last day of our honeymoon at Neptuno Beach, but felt compelled to write a review before we got home and started to forget things. Before we book any holiday, we always check TripAdvisor reviews. The reviews for this hotel definitely lived
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Response from Nikoletta M, General Manager at smartline Neptuno Beach
Responded 3 weeks ago
Dear Mrs. Sara, Dear Mr. Dan, Thank you so much for your choice of our hotel during this unique and special time of your life. We wish you a lifetime of happiness, health, and prosperity. We are indeed happy knowing that our efforts and daily care have very much contributed towards your memorable Honeymoon in Greece Your kind words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests. All the staff sends you warm wishes and is looking forward to your return Sunny regards Your smartline Neptuno Beach team
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Just returned home from a wonderful 2 week stay at this super hotel. When we arrived it was late at night and we had missed the evening meal, but we were greeted by the lovely receptionist Jianna who organised a small buffet for the two of us which was served by the ever smiling
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Response from Nikoletta M, General Manager at smartline Neptuno Beach
Responded 3 weeks ago
Dear Mr. & Mrs. Mulleeney, All the staff is thrilled with your lovely review. Thank you so much for all your kind words and recommendation, which motivate us to try even harder in providing an exceptional holiday experience to all our guests We will definitely wait to welcome you back in the future. Till then we send you our warm wishes and sunny regards Your smartline Neptuno Beach team
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+1
Beautiful location on the beach. Clean. Staff were awesome (including Stella on reception and the bar staff). Thomas Cook sold us twin room with garden view but on arrival Stella advised they don't have twins, so we were given a massive lovely family room - facing street but a
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Response from Nikoletta M, General Manager at smartline Neptuno Beach
Responded May 9, 2019
Dear Guests, Thank you so much for your feedback and all your lovely comments We are pleased to hear, that you enjoyed your vacation with us and appreciated the caring and personalized service offered to you by all staff and especially by Stella and the pool bar team. We do hope that you found our Greek Easter Gift tasteful. It’s the least we could do for our guests during Greek Easter. We look forward to the pleasure of welcoming you back on your next visit. Till then, we send you our warm wishes and sunny regards Your smartline Neptuno Beach team
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Chose this hotel based purely on reviews in trip advisor and not dissapointed. On arrival the staff were friendly and efficient. Yes, you do get dropped of at the top of a street which you have to walk down on your own to find the reception but I had already checked it out on
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Response from Nikoletta M, General Manager at smartline Neptuno Beach
Responded May 4, 2019
Dear Guests Thank you for sparing your valuable time and posting a great review of our hotel. It is always so rewarding to hear when our guests are having a great time while staying with us. Your kind feedback regarding our team members has already been shared among the staff and especially to Michalis, Anna, and Jianna at the reception. Thank you very much for your kind remark about the microwave at the restaurant. Great tip! We have already taken care of and placed one at the restaurant. We hope to welcome you back very soon! Till then, we send you our warmest wishes and regards Your smartline Neptuno Beach team
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PRICE RANGE
$95 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mareblue neptuno beach hotel amoudaraneptuno mareblue hotelneptuno mareblue resort all inclusive
FORMERLY KNOWN AS
Zeus Hotel Neptuno Beach
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
135
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