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smartline Neptuno Beach

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Traveler (342)
Pool & Beach (110)
Room & Suite (91)
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Overview
  • Excellent49%
  • Very good36%
  • Average12%
  • Poor2%
  • Terrible1%
Travelers talk about
“animation team”(23 reviews)
“pool bar”(27 reviews)
“sea urchins”(11 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (447)
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135
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LanguageEnglish
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135
65
18
6
5
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All reviewsanimation teampool barsea urchinshappy trainkids clubrelaxing holidaythomas cook repmini discoplenty of sun loungersadult entertainmentjust returned from a weekbeach towelsbeach is lovelyhour tripbeach volleyballspecial thanksevery member of staff
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1 - 5 of 229 reviews
Reviewed today

Friendly staff...sandy beach, close to town but queit. Smaller hotel but very friendly. Food was OK. Amoudara beach is beautifull for long walks. Hotel was straight by the beach. Highly recomended for chilled out holiday.

1  Thank Jan S
Reviewed 5 days ago

We have just got back from a week at Neptuno Beach and we had a wonderful holiday. The hotel is spotless, the staff are brilliant and the food is plentiful...please note I'm not very adventurous when it comes to grub but I always had some...More

1  Thank Graham H
Response from Nikoletta M, General Manager at smartline Neptuno BeachResponded 2 days ago

Dear Mr. Graham, Thank you for your beautiful feedback and all your kind comments for the staff and our services. We are happy to read, that we have managed to meet your expectations and have offered you a wonderful holiday. Your recommendation is precious to...More

Reviewed 1 week ago via mobile

What a great hotel for such a cheap price. Our flight was delayed and we were around 3 hours late arriving but they saved us dinner for when we checked in, even at 2am! For a start, the food was incredible! Lots of different dishes...More

2  Thank BethLane1
Response from Nikoletta M, General Manager at smartline Neptuno BeachResponded 2 days ago

Dear Guests, We are delighted to read, that you had a great holiday with us. Thank you for your kind comments about our staff and services. Our chef is happy to know that you have enjoyed his food. Cherie sends you her best regards and...More

Reviewed 2 weeks ago

we have just got back from our first trip to crete . and what a pleasent suprise the hotel is very modern as we were checking in we were asked if we wanted a family roon for me and my wife and 2 grown up...More

3  Thank michaelbrazil45
Response from Nikoletta M, General Manager at smartline Neptuno BeachResponded 2 days ago

Dear Guests, Thank you for your wonderful feedback and your stay with us. We are happy to read, that your first visit to our island was a pleasant surprise for you and you have enjoyed it. We are even happier to read that Cherie &...More

Reviewed 2 weeks ago

What a gem of a place, this hotel is absolutely fantastic, just returned from a relaxing week. Where do I start, first of all the staff are amazing and work very hard all day long to ensure your stay is a memorable one, so a...More

1  Thank DJBStockport
Response from Nikoletta M, General Manager at smartline Neptuno BeachResponded 2 weeks ago

Dear Guests Your lovely and fantastic Feedback gives us a great joy! Thank you very much! All staff, and especially Cherie, deeply thank you for all your great comments. They are happy to see, that their hard work and efforts to offer a relaxing and...More

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Most Booked Properties in Crete
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Internet
Free Parking
Bar/Lounge
Beachfront
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$104 - $292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Heraklion
#8 Family Hotel in Heraklion
#9 Romantic Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$104 - $292 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Heraklion
#8 Family Hotel in Heraklion
#9 Romantic Hotel in Heraklion
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (342)
Pool & Beach (110)
Room & Suite (91)
Dining (44)
Amenities (11)
Family and Play Areas (4)
Business Center & Event Rooms (1)
Questions & Answers
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kareware
June 15, 2018|
AnswerShow all 2 answers
Response from Nikoletta M | Property representative |
Dear Kareware, Thank you for your interest in our smartline Neptuno Beach. You can either contact your local travel agent , who will send us the request, or contact us directly at the following e-mail... More
1
Vote
BelSugarmanBuckle
June 13, 2018|
AnswerShow all 3 answers
Response from Richdavies79 | Reviewed this property |
Firstly you have chosen a great hotel to stay in! I highly recommend the neptuno special. Very easy to drink and doesn’t have an over powering alcohol tast. And if your a coffee drinker the cold coffee cocktail are amazing.
1
Vote
jennifermccready59
May 30, 2018|
AnswerShow all 2 answers
Response from Nikoletta M | Property representative |
Hallo from sunny Crete . Thank you for your choice to spend your vacation with us. On the days that no shows are performed , our sports trainer , Mrs Cherie, is responsible for the music and can play your favorite songs. For... More
0
Votes
Room Tips
"try to get the family room above the beach bar .brill"
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"Sea view rooms are best"
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"Worthwhile paying the extra for a Superior/Side Sea View room"
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"Make sure you have 3 Euro per night tax ready when booking in"
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