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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    011 30 21 1198 8582
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    11/26/2017 11/27/2017
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    $49
    $45
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    $47
    $45
    Traveler (179)
    Room & Suite (50)
    Storyboard
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    Overview
    • Excellent23%
    • Very good48%
    • Average19%
    • Poor7%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Rooftop Bar
    Concierge
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.0 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Special Price: 10% off room rate
    Hotel packages
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (476)
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    1 - 5 of 198 reviews

    Reviewed 5 days ago via mobile

    Stayed here for 7 nights with my family. The rooms were spacious and very clean, with a lovely view over Heraklion town/sea. The staff were very friendly and attentive. The 5th floor bar and restaurant was great to have breakfast in every morning. Plenty of...More

    Thank I see d
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 4 days ago

    Dear Sir / Madam we appreciate your nice words about the breakfast, the rooms and the staff. We are always trying to offer a nice vacation to our guests. Thank you for your stay. Greetings from Crete

    Hotel's Favorite
    Reviewed September 2, 2017 via mobile

    Well located ,clean rooms,parking facilities,roof garden but most of all very friendly staff. First time in town a nice location to visit Herakleion and Crete. Breakfast in the roof garden is really something......More

    Thank didikaki
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded September 6, 2017

    Dear Sir / Madam, we are very proud for this review, all the staff is trying daily to offer an enjoyable exeperience to the people that honored us with their choice. We sincerely hope to be able to welcome you again in the future. Warmest...More

    Reviewed 3 weeks ago

    Breakfast, with about 40 choices, is served in the beautiful 5th floor cafe, with an amazing view of the ocean. The rooms are very clean, the bathrooms are modern, the beds are very comfortable. The staff is wonderfully helpful and tries very hard to please...More

    Thank diningdiva62
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 2 weeks ago

    Dear diningdiva, We appreciate your review, our goal is to satisfy our guests. Οn behalf of the Castello City staff, please allow us to express our gratitude for this nice and empowering review. It is true that our goal and our pride is to have...More

    A TripAdvisor Member
    557
    Reviewed 3 weeks ago via mobile

    Free car parking at a nearby underground car park was a great plus. Our room was great for a family of 4, with a double and two singles for the children. The breakfast buffet was of good quality and choice. We ate in the hotel...More

    Thank A TripAdvisor Member
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 3 weeks ago

    Dear Sir / Madam, thank you for your nice words, we are always trying to offer a nice vacatio to our guests. Two years ago we installed triple glazed windows with thermal and sound proof. When the doors are closed, the sound does not enter....More

    Reviewed 3 weeks ago

    Noisy doors everyone slams them cause other wise they can't be closed properly. You can hear the neighbors and the cleaning ladies pooling their trolleys. Plus I have found twice my door room open. buffet was ok but the cream coffee was very, very good....More

    Thank Tarsiag
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City HotelResponded 3 weeks ago

    Dear Tarsiag, thank you for your nice words, about the coffee and the staff. Our reception is here 24 hours to come across any problem that might appear, even the noise from the nearby rooms. The doors are brand new, they were installed this year...More

    GDM Megaron Hotel
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Restaurant
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • $46 - $90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Heraklion
    • #4 Best Value Hotel in Heraklion
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Hotwire, HotelQuickly, TripOnline SA, Orbitz, Cheap Tickets and Cancelon so you can book your Castello City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Greece >
    • Crete >
    • Heraklion Prefecture >
    • Heraklion
    • Also Known As
    • Hotel Castello City ,
    • Castello City Heraklion ,
    • Castello City Hotel Crete/Heraklion
    Add Photo Photos
    Traveler (179)
    Room & Suite (50)
    Dining (39)
    Pool & Beach (1)
    Hotel & Grounds (132)
    Bathroom (29)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
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    .59 miles away
     
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    GDM Megaron Hotel
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    .87 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lorraine H
    May 31, 2017|
    AnswerShow all 3 answers
    Response from Castello_Manager | Property representative |
    Dear Mrs. Lorraine, thank you for your inquiry, there is not a hairdresser inside the hotel, but around the hotel, there are plenty, since we are near the center of the city. We can recommend nice hairdressers as soon as... More
    1
    Vote
    Google Translation
    AcostaLL
    April 22, 2017|
    AnswerShow all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    3
    Votes
    Google Translation
    hexpel
    June 3, 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    Room Tips
    "External rooms are very noisy, internal rooms lack a view but you can sleep!"
    Read review
    "Top floors have better view."
    Read review
    "quiet, near to center"
    Read review
    "Great view on the 5th Floor"
    Read review
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