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05/14/2017 05/15/2017
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    Castello City Hotel

    Leoforos 62 Martyron 1, Heraklion, Crete 713 04, Greece
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveler (145)
    Room & Suite (35)
    Dining (31)
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    Overview

    • Excellent19%
    • Very good46%
    • Average21%
    • Poor8%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    3 Star Hotel
    All hotel details
    Offers from Castello City Hotel
    Offers & Announcements: Castello City Smartguest
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    Rooms
    May 14May 15
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    1 room, 2 adults, 0 children
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    Traveler rating
    Traveler type
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    Reviewed yesterday via mobile

    The hotel is lovely, the bedroom was nice and big but...... we could hear our neighbours really well and even worse as our room was in front of the lift we heard everyone talking and shouting around the hotel...we even had the bad experience of...More

    Helpful?
    Hotel's Favorite
    Reviewed January 10, 2017

    Although I am into Hotel industry while visiting Heraclion some friends booked this hotel for me. I didnt really know what to expect ,It didnt matter to me as long as it is near the center.After all i just needed a city hotel. But I...More

    Helpful?
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City Hotel

    Dear Sir / Madam, on behalf of Castello City Hotel's team, please allow us to express our gratitude for this review. The hotel has been through important changes the past two years and now with the completion of the renovation we are able to offer...More

    Reviewed 3 days ago

    Staying here for two weeks in a very pleasant room. One or two areas of concern blunt my enthusiasm for this well located hotel. Firstly there is very little lighting on the staircase and no demarcation of the steps. There's a huge gap between the...More

    Helpful?
    Reviewed 4 weeks ago via mobile

    I stayed at the Castello in November for one night, I am a night life photographer and was working that evening so wanted a safe, central place to stay. On check in, the receptionist was very friendly and gave me a token for a free...More

    Helpful?
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City Hotel

    Dear Mikstar, the renovation that occured some time in the winter, was the demanding of our guests. We listened to them and we went through this procedure. First of all, you obviously did not stay here, it was your daughter. If you stayed here you...More

    Reviewed 4 weeks ago

    Renovated rooms and common areas. Nice and bright breakfast room on the top floor. Good value for money at around 45 euros per day for a double room with breakfast. Free parking is provided by the hotel. But, the restaurant is operating only for 3...More

    Helpful?
    Response from Castello_Manager, Γενικός Διευθυντής at Castello City Hotel

    Dear touristas97, We appreciate your review, our goal is to satisfy our guests. thank you for your stay. Greetings from Crete

    Lato Boutique Hotel
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    Marin Dream Hotel
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    Galaxy Hotel Iraklio
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $50 - $90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Heraklion
    Photos
    Traveler (145)
    Room & Suite (35)
    Dining (31)
    Pool & Beach (1)
    Nearby
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    Questions & AnswersAsk a question
    AcostaLL
    Would you please advise where is the parking situated?
    April 22, 2017|
    Answer Show all 4 answers
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam, there is a 24 hours indoor guarded parking around 150 meters from the hotel. You arrive with your car at the hotel, unload your luggage and we will show you the way to the parking. The indoor parking is... More
    1
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    Google Translation
    hexpel
    Hi is it possible to have a massage in the hotel if so what is the cost as i am male is it poosible for a male massure to do this
    June 3, 2016|
    Answer
    Response from Castello_Manager | Property representative |
    Dear Sir / Madam thank you for your question, we provide all kinds of massage in various prices. Our colleagues are well trained women that make equal level of massage.
    0
    Votes
    Google Translation
    rightgirlwrongplanet
    Dear team, I have a lot of questions, so here we go • Are you situated within walking distance of Crete Fertility Centre, 56 ARXIEPISKOPOY MAKARIOY & SOFOKLI VENIZELOY HERAKLION CRETE, 71202? • If so, how many minutes walk? • Is breakfast included in the price? • What is your cancellation policy? The reason I ask is we are having treatment (a) which might get cancelled? (b) we don’t know exactly when it will start (c) we don’t know when our doctor will advise us that we can return home. All of these uncertainties mean we could be penalised by hotel and we wish to avoid as much as possible any extra costs. For instance if we book 10 night but then stay only 9 nights, we don’t want to pay the unused night. • What is the best rate you can give us per night? My husband and I may be staying anywhere between 8-10 nights approximately 2nd December I appreciate this is unusual request but I would like your help, as much as possible. Kind regards, rightgirlwrongplanet
    October 27, 2014|
    Answer Show all 3 answers
    Response from Fragiskos K | Property representative |
    Dear rightgirlwrongplanet, My name is Michalis Aerakis and I am the online sales manager of Castello Hotels. First of all, I would like to thank you for your interest in booking with our hotel. - The fertility center is... More
    0
    Votes
    Google Translation
    Room Tips
    "For peace and quiet ask for rooms on high levels at the back side if I can put it this way."
    Read review
    "We had a room right on the corner so it can be noisy but if you keep the doors shut its fairly minimal."
    Read review
    "Rooms in the upper floors"
    Read review
    "Get a room facing away from the street if possible"
    Read review