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Aquila Atlantis Hotel

Certificate of Excellence
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2 Ygias Str, Heraklion, Crete 71202, Greece
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1 room 1 adult
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445 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
9 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

The staff is rude and unhelpful. I asked if the water was safe to drink in Crete (it's not in Santorini and Mykonos). They said no, but apparently water costs $3USD at the bar. Every other place I stayed where the water was undrinkable we had at least 1L free of bottled water per day. I needed to print something... More 

Helpful?
Thank Sarah C
Level Contributor
142 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It was my first time and I was gladly surprised by the exquisite spacious room 518 which was furnished with both a tub and a shower. The number of dishes in the breakfast was unusually great. Perfectly situated at midistance between the center, the museum and the harbour. I will certainly return.

Helpful?
Thank polygnosi
Turkey
1 review
5 of 5 stars Reviewed 3 weeks ago

I have been to heraklion for a business trip for only 2 days. We prefered atlantis hotel to stay in. The location of the hotel is just on the port and has a nice view of egean sea . I recommand everybody .

Review collected in partnership with this hotel

Helpful?
Thank ihsanc2016
Pristina, Kosovo
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very good location, convenient to the main square, transport, shopping and restaurants. Pool temperatures in November did not permit swimming though; the 'semi-covered' pool did not offer much more protection than the outdoor pool on the roof and neither is heated.

Review collected in partnership with this hotel

Helpful?
Thank yvonnel925
London
Level Contributor
3 reviews
5 of 5 stars Reviewed January 4, 2016

The hotel is ideally located, not far from the port and very close to the main bus stop where you can catch buses to travel to Knossos Palace and the others towns in Crete. The staff were very friendly and helpful; the rooms were bright and spacious. We never ate at the restaurant or ordered any food from there, however... More 

Review collected in partnership with this hotel

Helpful?
Thank Jaymini79
Chania
1 review
5 of 5 stars Reviewed January 4, 2016

We were all very pleased with everything at this hotel and the staff were great, and very helpful and friendly towards the children. The rooms were lovely and warm and had excellent services and were very clean and comfortable. The choice of food for breakfast was first class, and the quality of food and hot drinks was excellent. i do... More 

Review collected in partnership with this hotel

Helpful?
Thank sheilaw660
Makry-Gialos, Greece
2 reviews
5 of 5 stars Reviewed January 2, 2016

The only bad thing was that we thought there was an indoor swimming pool! Apart from that the hotel was excellent in every department from polite, helpful and friendly staff to the comfortable room and excellent room service. Our bottle of wine in the room was accompanied with a selection of cheeses, biscuits etc. The location of the hotel is... More 

Review collected in partnership with this hotel

Helpful?
Thank christopherds196
Hamburg, Germany
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

Stayed there during a stop over. From the friendly and helpful reception staff, the clean (even the bathroom was spotless) and spacious room to the excellent food (especially the breakfast) a real good choice. The location is close to the harbour, a short ride from airport and next the centre. Top value for your money

Helpful?
Thank Stefan H
Athens
1 review
5 of 5 stars Reviewed December 7, 2015

Your front desk staff is outstanding and your breakfast buffet competes with major hotels in dubai. This was my third stay in your hotel and I shall always choose it and recommend it to others. Can't beat the location, just a quick walk to the heart of town. I think in the near future it would be nice if you... More 

Review collected in partnership with this hotel

Helpful?
Thank elenik828
Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Elenik828, Thank you for your review posted on TripAdvisor. Glad to know that the accommodation, location and service were to your liking, as complete satisfaction is our goal here at the Aquila Atlantis Hotel. I am indeed happy to read your nice comments about our staff! We hope to welcome you again one more time to our Hotel soon.... More 

Concord, New Hampshire
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 2, 2015

I like this hotel because they have two very nice pools, one inside, one outside. Also the atlantis has good service and a great breakfast buffet. The receptionists are very good at handling your'e bags. If you go there I hope you like it a ton.

Helpful?
1 Thank novafreeze13
Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Guest, Thank you for your generous review. We are very pleased to read that you enjoyed your stay and we look forward to welcoming you back to our Hotel again in the near future! Best regards, Manolis Tsourdalakis General Manager More 

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