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AQUILA Atlantis Hotel

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AQUILA Atlantis Hotel
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640 Reviews from our TripAdvisor Community

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Showing 417: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Argiro was very good and helped us with our luggage that was missing in transit. The breakfast buffet was excellent. Parking is a bit challenging due to the location. But it is located within walking distance of great restaurants and points of interest.

Helpful?
Thank Minna W
Timisoara
1 review
5 of 5 stars Reviewed 1 week ago NEW

i recomend this hotel !!! its near the center and the dock where you can enjoy every thing you like. from the center you can take the bus or rent a car and visit the hole island. from the top of the hotel ,where is the swimming pool, you can see a beutiful view !

Review collected in partnership with this hotel

Helpful?
Thank Ciobanu_vlad_mihai
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing Aquila Atlantis Hotel and for taking the time to provide your lovely review. I am delighted that you enjoyed such a great experience and that the location of our hotel was perfect for you. Thank you for choosing the Aquila Atlantis Hotel and for providing such positive feedback. We look forward to welcoming you... More 

Cambridge, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel that is well located for visiting the sights in the city, near bus station to visit Knossos and other nearby towns and close to the centre and port for access to a variety of eating places.

Helpful?
Thank Bhuttani
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel and for providing us with your review. We are delighted to know that our location was perfect for exploring the wonderful city of Heraklion and the surrounding areas. It will be our pleasure to host you again the next time you visit Crete and we look forward to welcoming you back.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in an excellent place, very closed to the port and to the center, alot of excellent places around it. The stuff here is very polite and helpfull. I enjoy my staying here and if i come back in the future i willcome back here

Helpful?
Thank Fx R
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel for your stay in Heraklion and for providing us with your review. We are absolutely delighted that our hotel fulfilled all of your needs during your stay. It will be our pleasure to host you again the next time you visit Crete and we look forward to welcoming you back. Thank... More 

Malaga, Spain
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have spent six days in Crete, in Aquila Atlantis Hotel and I must say it has been a good experience. Excellent service, excellent breakfast, quiet and chilly rooms and good location ( Five minutes' walk to the bus station A, the downtown and the Crete Archaelogical Museum) have made me feel very comfortable there. However both swimming pools are... More 

Helpful?
Thank Yomismamismita
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel for your stay in Heraklion we are pleased to know that that overall you enjoyed your stay with us. I am disheartened to learn that you felt our housekeeping service did not meet with your expectations as this is an area of our operation which the vast majority of our customers... More 

Paris, France
Level Contributor
219 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is in a fantastic location minutes from the Archeological Museum and Dedalou Street, the Morosini Fountain etc... The rooms are perfect with large showers, working air conditioning, small attentions (sultanas offered on your pillows instead of the usual chocolates). Breakfast is very good as has been said before (lots of choices). A 15-mn massage is offered to each... More 

Helpful?
Thank ParisandVenice
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel for your stay in Heraklion. We are delighted that you enjoyed your stay and complimentary spa treatment. I am sorry that you were not able to fully utilise the gym equipment, next time you visit please do allow us the opportunity to try and accommodate your requirements Thank you for your... More 

Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was great, clean and staff very helpful. Unfortunately whilst it is close to the port, for those catching a ferry to the next island, it is a fair distance from the town activity. Breakfast was plentiful and great. Modern spacious rooms and close to the Museum. Beads were very comfortable and you have the choice of a pillow menu... More 

Helpful?
Thank Kaneloc
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest I am delighted that you enjoyed such a great experience here at Aquila Atlantis Hotel and thank you for your review which we greatly appreciate. We look forward to welcoming you again in the very near future. Kindest regards Manolis Tsourdalakis General Manager More 

Nicosia
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing hotel, very clean, modern spacious rooms, friendly helpful staff and excellent location, right next to city port and city center, 5 minutes walking away from all the shops, cafes, bars and taverns. 5* hotel indeed. Definitely recommended

Helpful?
Thank SigP320
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel and for providing us with such positive feedback. I am delighted that there were clearly so many aspects of our facilities which exceeded your expectations and my team would wish me to thank you for your kind comments in respect to the service you experienced. It was our great pleasure to... More 

Jerusalem, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We arrived on a bus which picked us up from the airport. As we got off the bus we almost had a heart attack. The hotel is situated in a neglect area of the town but a few steps away we entered a beautiful lobby. The staff was nice, polite, helpful and we got our room keys quickly and went... More 

Helpful?
Thank Ellenoz
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest Thank you for choosing Aquila Atlantis Hotel and for providing us with such positive feedback. It is evident from your comments that you enjoyed your time with us and we are pleased that your expectations were met. Regarding the size of the swimming pool and the facilities available around the pool , as we are a city hotel... More 

Paris, France
Level Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Plus side : Location right in the city center, 5min walk from the Archeological Museum. Very comfy bedrooms. Beautiful swimming pool with nice sundeck and rooftop. Nice breakfast. Bad service experience : Worst staff ever at the desk : we had booked a room with a view on the harbour. we were given a room with view on the street,... More 

Helpful?
Thank Doooz
General M, General Manager at AQUILA Atlantis Hotel, responded to this review

Dear Guest, Thank you for choosing the Aquila Atlantis Hotel and for taking the time to provide your very valuable feedback. I am delighted that there were clearly so many aspects of our facilities which met with your expectations. I was sorry to learn however, that there were aspects of service you received from our staff that left you disappointed.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The recently renovated Aquila Atlantis Hotel situated close to the archaeological museum and commanding a spectacular view of the harbour.The hotel also has a variety of facilities and services that are sure to meet the needs of both business and leisure travellers. Spacious rooms also with view to the harbour with a 42-inch flat-screen TV, free Wi-Fi, box spring bed with a walk-in rain shower. Main Restaurant, Lounge Bar, Room Service, Swimming Pool, Luggage room, Conference Center, Business Center. Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy. ... more   less 

Additional Information about AQUILA Atlantis Hotel

Address: 2 Ygias Str, Heraklion, Crete 71202, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $103 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AQUILA Atlantis Hotel 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Atlantis Hotel Heraklion
AQUILA Atlantis Hotel Crete/Heraklion
Hotel Style:
#2 Family Hotel in Heraklion
#3 Romantic Hotel in Heraklion
#3 Spa Hotel in Heraklion
#3 Luxury Hotel in Heraklion
#3 Business Hotel in Heraklion
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