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Galaxy Hotel Iraklio

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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The award-winning, 5-star Galaxy is Heraklion’s premier hotel for business and leisure. Warm, professional service complements modern elegance and state of the art amenities, in a convenient urban location. The Hotel features 127 rooms and suites (pool or city views), all with coffee makers, free WiFi, free parking, large fresh water pool and gardens, 2 gourmet restaurants, free gym (incl. hammam), superb conference and event facilities.
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Breakfast included
Free Parking
Wheelchair access
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Residential Neighborhood
Business
HOTEL CLASS
Location
Full view
82Good for walkers
Grade: 82 out of 100
23Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
75 Dimokratias Avenue, Heraklion, Crete 71306 Greece
Getting there
N. Kazantzakis Airport3 mi
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Reviews (1,934)
Filter reviews
1,231 results
Traveler rating
899
251
60
12
9
Traveler type
Time of year
LanguageEnglish
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899
251
60
12
9
Show reviews that mention
All reviews great hotel per se beautiful pool executive room modern hotel pool side minutes from the airport breakfast buffet town centre five star hotel our honeymoon sun loungers the bus archaeological museum close to the airport rental car yogurt
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1 - 5 of 1,231 reviews
Reviewed 4 days ago

We had high hopes for this hotel. At first we were greatly disappointed but our issue was fixed qucikly. We paid for a specific room but were not placed there upon arrival. Instead we were placed in a basement room overlooking a parking garage barely...More

Date of stay: July 2018
Thank 753tamraa
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 3 days ago

Dear Tamra, Thank you very much for taking the time to share your review with us. We were naturally disappointed to read that certain elements of your experience did not live up to your expectations in the first place. The entire Galaxy team constantly aims...More

Reviewed 6 days ago

Very good experience overall, Reception - friendly, efficient , helpful, keen to assist, Breakfast service and food more than expected, Room comfortable with all the details expected from a hotel of its class. Superb service in the meeting room - coffee breaks lunch etc -...More

Date of stay: December 2018
Thank MANGEO1957
Reviewed 3 weeks ago

The hotel was modern and quite nice and in an excellent location. The breakfast was nice with a variety of choices. The only thing wrong with the room was the drawstring to the Roman shades didn't work, which wasn't a big issue, yet showed a...More

Date of stay: October 2018
Thank jrcapps
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 3 weeks ago

Dear Jrcapps, Thank you very much for taking the time to share your review with us. We were naturally disappointed to read that a certain element of your stay did not live up to your expectations. Whilst an apology will regrettably not alter the outcome...More

Reviewed 4 weeks ago

Majestic service, Sublime rooms, Staff with dignity and with Warm Cretan smile, very Clean rooms with brightness. Checking out before breakfast time Reception had arranged a Breakfast box to take with us.More

Date of stay: November 2018
Thank Explorer54367510804
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded 3 weeks ago

Dear Valued Guest, Thank you very much for taking the time to share your experience of your recent stay with us. We were all delighted to read your amazing feedback describing aspects such as "Majestic Service, Sublime rooms, staff with dignity and Cretan smile". This...More

Reviewed November 4, 2018

Spent one night on arrival at Heraklion airport. Arrived late and were still served a drink in the lounge. Thanks to George at the bar! Lovely central hotel. Very clean with beautiful rooms. Everything you could need is here. Amazing breakfast. Would have liked to...More

Date of stay: October 2018
Thank Keith P
Response from Galaxy_Team, Υπεύθυνος Ρεσεψιόν at Galaxy Hotel IraklioResponded November 4, 2018

Dear Keith P Thank you for your wonderful review! We are glad to hear that you enjoyed every aspect of your stay with us. We are also delighted to read your complimentary feedback for our amazing breakfast, and our beautiful and confortable rooms . Please...More

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Questions & Answers
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Chelsea Y
July 31, 2018|
AnswerShow all 2 answers
Response from ArcoV_12 | Reviewed this property |
Its not a heated pool but normally the weather around that time of the year is still nice. Normally this should not be a problem. The service of the hotel is excellent anyway. Enjoy your stay!
0
Votes
jaxster73
April 9, 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear jaxster73, Thank you for asking. Children are allowed yes, but most of our residents are couples or corporate guests, so here you will find the peace and quiet you are looking for. Upon reserving the room via our... More
0
Votes
Google Translation
Pip C
January 24, 2018|
AnswerShow all 3 answers
Response from Galaxy_Team | Property representative |
Dear Pip C, The pool is not heated, but the water temperature during Spring time is at normal levels. Kind regards, the Galaxy Hotel Iraklio team
0
Votes
Google Translation
Room Tips
"The pool view room probably better"
MANGEO1957
6 days ago
Read review
"No need for a tip, all rooms are tops"
Explorer54367510804
4 weeks ago
Read review
"We had Executive pool view."
663keithp
Nov 4, 2018
Read review
"With a view of the street"
tonikeir
Oct 17, 2018
Read review
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PRICE RANGE
$79 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galaxy hotel heraklion
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
127
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