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Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
Galaxy Hotel Iraklio
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1,460 Reviews from our TripAdvisor Community

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Showing 942: English reviews
Malta
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Mostly in summer times used the hotel extensively, found the staff to be very helpful. Nice swimming pool and breakfast area. Rooms I consider to be small though most have a balcony. Good generous breakfast.

Helpful?
Thank Charles1234157
Ta' l-Ibrag, Malta
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I would recommend investing your money elsewhere. The only factor of a 5 star hotel this hotel has is a neat reception. The factor that appalled us the most is a select number of staff who are rude. Some staff are welcoming others make you feel like an intruder. During an al a carte dinner, we had just finished our... More 

Helpful?
Thank Darryl C
Sintija_Keisa, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Darryl C, We would like to thank you for choosing our hotel for your recent stay in Heraklion and for your detailed review. We appreciate your positive comments about our reception staff and breakfast. We are very sorry and disappointed that you found certain elements of your stay with us unsatisfactory. Please, accept our apologies about the inconvenient moment... More 

Ossining, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel with excellent accommodations! We spent 3 nights at this wonderful hotel. The restaurant at the hotel was impressive ..... buffet dinner had so much to choose from and everything was delicious. The breakfast was no different. The staff are extremely friendly, welcoming and helpful. Personnel assisted in confirming another reservation we had on the island as well holding... More 

Helpful?
Thank Lise G
Sintija K, Guest Relations at Galaxy Hotel Iraklio, responded to this review

Dear Lise G, We would like to thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete. We really appreciate your kinds words about our hotel, accommodation and food. Thank you for mentioning our welcoming and friendly staff. Every day we do our best to offer an excellent service to our guests. Thank you for appreciating that.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very beautiful, very respectful for its visitors, recommended for business trips but it's also amazing for everyone. The bed was so comfortable I didn't want to get up! The sheets were in excellent quality, egyptian fabrics. I asked for iron and it was served immediately, same the breakfast in room. Very clean, very comfortable, EXCELLENT! The pool was also amazing,... More 

Helpful?
Thank Katrina K
Sintija K, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Mrs. Katrina K, Thank you for sharing such wonderful and detailed feedback on your recent stay with us. We are delighted to hear that you had a great sleep in our pure Egyptian cotton bed linens and that our luxury anatomical mattress was very comfortable. Thank you for your nice comments towards our clean rooms, amazing swimming pool and... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very organized modern hotel with comfort over medium level. The staff is very efficiency, friendly and kind. Great breakfast! Amazing pool! Environment very cleaned! The location is perfect to reach the centre of the city (10 min. walking) and/or the National road (2 min. by car). Hotel kindly recommended from us. The unique problem was that our standard triple room... More 

Helpful?
Thank Walter V
Sintija K, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Walter V, We would like to thank you for your valuable feedback on your stay in Galaxy hotel Iraklio! We are glad that you found our team friendly and kind. Thank you for mentioning our clean rooms and great breakfast. We are happy that overall you enjoyed your stay with us and we look forward to meeting you again... More 

Montreal, Canada
Level Contributor
525 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You can find great upscale hotels like this in Greece for a reasonable price. We were upgraded to a suite and enjoyed our large room with balcony, and great amenities in the room. The pool was a good size and not directly in sun. Breakfast had an enormous selections and everything we tried was delicious. The location is close to... More 

Helpful?
Thank Nicq
Sintija K, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Nicq, Thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete! We are glad that you enjoyed your stay with us and we really appreciate your kind words towards our hotel. It was pleasure to have you as our guest. Looking forward to meeting you again in our hotel soon Yours sincerely, Sintija Keisa Guest Relations... More 

Athens, Greece
1 review
5 of 5 stars Reviewed 1 week ago

Generally we had a great time. We were impressed by the personnel of the hotel. Everyone was very kind and helpful. Especially one meber of the staff named Nikos, was very helpful with us and suggested to us excellent destinations in Crete. He gave us some very useful tips for every place we were going to visit. He made our... More 

Helpful?
Thank KonstantinaDailaki
Sintija K, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Mrs. Konstantina, We would like to thank you once again for finding a time and sharing with us such wonderful review about your experience at Galaxy hotel Iraklio. We are delighted that you found our staff helpful and thank you for mentioning Nikos, he does his job really well. Please, be ensured that your review will be shared with... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We spent four wonderful nights at this great hotel this past July. The public areas, including the pool, are lovely and comfortable. It is in a good location to explore the city, Palace of Knossos etc. what made the Galaxy really special are the staff, especially the bellmen/doormen and restaurant wait staff. Just one hint: when you go out on... More 

Helpful?
Thank Diane T
Sintija K, Guest Relations at Galaxy Hotel Iraklio, responded to this review

Dear Mrs. Diane, Thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete. We appreciate very much your positive comments towards the hotel and our staff. We are glad that you enjoyed your stay with us and look forward to welcoming you again in our hotel soon. Yours sincerely, Sintija Keisa/ Guest Relations More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We highly recommend this hotel to anyone wishing to visit Heraklion or to visit some of Crete's sites from the capital. Walking-distance to the centre, it is a beautiful hotel, with a very nice pool. The staff was extremely friendly and the breakfast buffet truly delicious, with all sorts of Cretan and Greek specialties. When the staff found out that... More 

Helpful?
1 Thank patetren
Sintija K, Guest Relations at Galaxy Hotel Iraklio, responded to this review

Dear guest, Thank you for sharing such valuable and detailed feedback on your recent stay at Galaxy hotel Iraklio. It is our pleasure to hear how much our guests enjoyed their time with us and we are delighted to know that our surprise to your daughter was a great experience, that we made her day. We could not hope for... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 6 nights with my family and throughly enjoyed it. All the staff were very helpful and friendly, especially the concierge, porter and housekeeping staff. They made us feel really welcome. The hotel itself is in a very convenient location as it is surrounded by restaurants (our favourite was Silfio, which is right next door the hotel)... More 

Helpful?
3 Thank kuldip92
Sintija K, Guest Relations at Galaxy Hotel Iraklio, responded to this review

Dear Mr. & Mrs. Kuldip, Once again we would like to thank you for choosing Galaxy hotel Iraklio for your recent stay in Crete. It was a pleasure to have you as our guest. We are glad that our team was helpful and friendly, therefore made your stay special. Thank you for mentioning our delicious breakfast and the relaxing at... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $98 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Hotel Style:
#1 Business Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
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