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Galaxy Hotel Iraklio

75 Dimokratias Ave, Heraklion, Crete 71306 Greece
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Traveler (802)
360
Panoramas (9)
Room & Suite (350)
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About

#4 of 49 hotels in Heraklion
Location
4.3
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
The award-winning, 5-star Galaxy is Heraklion’s premier hotel for business and leisure. Warm, professional service complements modern elegance and state of the art amenities, in a convenient urban location. The Hotel features 127 rooms and suites (pool or city views), all with coffee makers, free WiFi, free parking, large fresh water pool and gardens, 2 gourmet restaurants, free gym (incl. hammam), superb conference and event facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Highchairs available
Airport transportation
Street parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Hammam
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, German, Greek

Location

75 Dimokratias Ave, Heraklion, Crete 71306 Greece
Name/address in local language
Galaxy Hotel Iraklio
2,207Reviews47Q+A100Room tips
Traveler rating
  • 1,566
  • 492
  • 110
  • 23
  • 16
Time of year
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Popular mentions
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Klein Ross wrote a review Apr 8
Munich, Germany3 contributions1 helpful vote
We stayed last week in Galaxy Hotel in heraklion. It was a beautiful elegant hotel, very clean. The room they gave us was quiet and beautiful near the pool. Breakfast was excellent, very tasty and filling. But more than anything we enjoyed the hospitality! The staff at the restaurant and bar were friendly and attentive. As for the reception desk, we were welcomed with big smiles. They were always there for our requests and gave us solutions for everything we needed. Would definitely recommend and visit again in the future !
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Nowik iwona wrote a review Apr 8
United States1 contribution1 helpful vote
Stayed here for 3 days as a part of a group. Very warm welcome from the reception desk ,breakfast was superb and the location of the hotel is very convenient. As for the room even though being small it was very clean and comfortable. We really enjoyed the pool view at night. All the staff was very friendly and helpful. Would definitely recommend this hotel
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PerpirakV79 wrote a review Mar 2024
Germany5 contributions6 helpful votes
I always visit Heraklion for business and i stay at Galaxy Hotel Every time i arrive the hospitality and the warmth of this place exceeds my expectations. From Marios and Marianna at the front desk to Antonis the bell boy and the waiter at the bar. Everything was great. I will plan my next trip again in thie hotel and i hope to be here for pleasure once instead of business only
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Mary Ann wrote a review Mar 2024
Gibraltar4 contributions1 helpful vote
Galaxy is a very good hotel. Ten minutes from the city center. Room not very spacious but with a very comfortable bed. Breakfast and dinner in which nothing was missing, and attended by very pleasant professionals. We will definitely return.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julie K wrote a review Dec 2023
3 contributions1 helpful vote
Simply bliss we had a horrendous start to our journey with Emirates cancelling our flight 3 times in 24 hrs. We flew with Aegean Air. They were so accommodating our flight from Athens was seamless. On arrival at the Galaxy they had all (40 of us) sorted with room cards in 10mins excellent management. Topped of with a light supper. Thank you Galaxy. 😊
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Just go enjoy the excellent service of the people
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Kathleen K wrote a review Nov 2023
Ottawa, Canada7 contributions3 helpful votes
My husband and I had the pleasure of staying at this wonderful hotel while in Heraklion ,Crete in Oct for 2 nights .Everything was 5 star and above ! From the property ,room ,location and most of all service . From the moment we checked in to check out we were so very impressed by everything and everyone at this property .The location was very great for us as we like to walk - the town center was 10-15 mins .The airport was 15 mins ( car) .Eventhough the hotel is located in the city it felt as though we were at a resort - with beautiful outdoor amenities Ie pool ,lounge area and restaurant. The breakfast was exceptional - self serve style with a wonderful choice of hot and cold items .We had a light bite at Vetri outside overlooking the pool and waterfall - both the food and service were great .What more to say ? We had been visiting various islands in Greece for the last 22 days( from Canada) and Hotel Galaxy exceeded every one of our expectations .A must stay if you’re in Heraklion ! Kudos to every member of the Hotel Galaxy team !
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: A must stay !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Avril wrote a review Oct 2023
Crete, Greece3 contributions1 helpful vote
We stayed at Galaxy Hotel for just two nights, and were very impressed. The staff were well trained and professional. The beds were so comfortable! And the breakfast was nothing short of superb. The price was very good value for the quality of service, and we will stay there again when we return to Heraklion.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Parking is on the street, but not too difficult to find somewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Slimbo wrote a review Sep 2023
34 contributions5 helpful votes
I wouldn’t call this hotel a 5 star hotel, we were a bit disappointed with the standard of the hotel to be honest. We paid a fair amount for this which was fine as this was the last leg of our holiday and we wanted to finish in a nice hotel. Our bed was two singles pushed together and the rooms quite small so didn’t feel like a 5 star hotel. The breakfast was also a bit disappointing as it was just standard buffet food (mini boiled sausages, scrambled eggs etc). However had this been rated a 3 star hotel and cost slightly less we would have been happy enough. The staff were really really good including the porters, they were helpful when asking about the area and assisting with cab transfers etc and very welcoming when we saw them. Knowing what we we do if we did go back we’d consider staying but again it didn’t meet the expectations of what a 5 star Hotel is, especially for the price we paid.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Venture266754 wrote a review Sep 2023
2 contributions
Do not book this hotel it’s a 2 star at best. The rooms are very small, the carpet is filthy, the shower curtain is yellowish at the bottom, it hasn’t been changed in a long time, and the room has an odor. I have nothing positive to say about this hotel.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: Stay elsewhere
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Response from Galaxy Hotel, Εξυπηρέτηση πελατών/Υποδοχή at Galaxy Hotel Iraklio
Responded Sep 5, 2023
Dear valued guest, Thank you for reviewing your recent stay at Galaxy Hotel Iraklion. We are truly disappointed to see that your experience with us did not live up to your expectations. We take a great pride in providing five-star service in all areas of our operation and it is most concerning that you did not find this to be the case. We thank you once again for your feedback and hope we will get the opportunity to welcome you back to fully restore your confidence in us. Yours Sincerely, Valantis Trevlakis Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WLKennedy wrote a review Aug 2023
Brisbane, Australia140 contributions50 helpful votes
Very nice accommodation. The staff were friendly. Lovely breakfast and dinner. Parking was no problem. The room was very comfortable with great air con and a comfortable bed & bathroom. Good location with restaurants within walking distance. The pool got very busy, but we were there in the middle of a heatwave!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$101 - $161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galaxy hotel heraklion
LOCATION
GreeceCreteHeraklion PrefectureHeraklion
NUMBER OF ROOMS
127
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GALAXY HOTEL IRAKLIO $86 ($̶1̶1̶3̶) - Updated 2024 Prices & Reviews - Heraklion, Greece

Frequently Asked Questions about Galaxy Hotel Iraklio
Which popular attractions are close to Galaxy Hotel Iraklio?
Nearby attractions include ecobikegreece (0.3 miles) and Tour online (0.3 miles).
What are some of the property amenities at Galaxy Hotel Iraklio?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galaxy Hotel Iraklio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galaxy Hotel Iraklio?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Galaxy Hotel Iraklio?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Galaxy Hotel Iraklio?
Conveniently located restaurants include Merastri, Erganos, and Silfio Pizza.
Are there opportunities to exercise at Galaxy Hotel Iraklio?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Galaxy Hotel Iraklio have airport transportation?
Yes, Galaxy Hotel Iraklio offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galaxy Hotel Iraklio?
Yes, dry cleaning and laundry service are offered to guests.
Does Galaxy Hotel Iraklio offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Galaxy Hotel Iraklio?
The staff speaks multiple languages, including English, French, German, and Greek.