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Galaxy Hotel Iraklio

75 Dimokratias Ave, Heraklion, Crete 71306 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (720)
Panoramas (9)
Room & Suite (308)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • 24-hour minimum vacancy between guests
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 56 hotels in Heraklion
Travelers' Choice
The award-winning, 5-star Galaxy is Heraklion’s premier hotel for business and leisure. Warm, professional service complements modern elegance and state of the art amenities, in a convenient urban location. The Hotel features 127 rooms and suites (pool or city views), all with coffee makers, free WiFi, free parking, large fresh water pool and gardens, 2 gourmet restaurants, free gym (incl. hammam), superb conference and event facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Highchairs available
Airport transportation
Business Center with Internet Access
Street parking
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
Steam room
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Air purifier
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Residential Neighborhood
City View
Languages Spoken
English, French, German, Greek


Full view
83Good for walkers
Grade: 83 out of 100
31Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
2106Reviews46Q+A100Room tips
Traveler rating
  • 1,495
  • 474
  • 104
  • 20
  • 13
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
ialine wrote a review Jul 23
New York City, New York85 contributions51 helpful votes
If 5 is the highest rating then the Galaxy should get a 10. Location Great, Cleanliness Great, Decor well done Pool beautifully designed Breakfast Excellent and Staff Superb. From the door with Antonius at bell-valet, to the seamless check-in and out with front desk brilliant multilingual Anthi, to the hands-on dining direction of Michealis and new waiter Christophe everyone we met was part of a cultivated well trained working team that doesn’t happen by accident. This hotel takes itself itself seriously, If only we had realized we should have booked a longer stay here… a lot longer. Loved it!
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: We had a pool view room and liked it a lot
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linda p wrote a review Jul 19
2 contributions4 helpful votes
Premising that in my op the hotel is more a 4 star than 5 as regards structure and HB food (did not try a LA carte rest), I had a great stay. Pool little but nice, location highly comfortable and over all staff 5 star level for sure, everyone helpful and making you feel comfortable. Special mention to Ilias, kindest guy ever, always smiling, professional and hard working. I would choose this hotel again.
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Date of stay: July 2021Trip type: Traveled solo
thesupr wrote a review Jul 18
Zurich, Switzerland375 contributions182 helpful votes
+ Excellent breakfast buffet choices with bacon and eggs, pancakes or crepes, milk rice, cakes, fruits, fresh juices and aromatic coffee + Great lounge with good food especially the avocado-spinach salad + Good bed and room size (double executive); city view is a good view with a balcony + Room amenities complete with safe, WiFi, toiletries, coffee maker, fridge, etc. + Availability of late check out and payment arrangement + Friendly and efficient staff + Clean and cool lobby; elevators always available (although we don't take it when some guests come out without masks on) + Parking available (although uncovered area) - Tight shower/bath tub space; water could escape the shower curtain and drip down to the floor - Tight entrance to room
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Date of stay: July 2021Trip type: Traveled as a couple
Darya wrote a review Jul 4
Moscow, Russia4 contributions
We first chose this hotel to hold business negotiations in May 2021. And as both our partner's team and our team enjoyed the stay, we came again in June 2021 and will surely come again next time. Hospitality. Staff and management outstanding, always available, meeting all urgent and special requests. We ordered several options of coffee breaks and lunches and all of them were tasty and special. Location. The hotel itself is very close to everything - 10-15 minutes from and to the airport, a nice 10-15 minute walk to harbour and all shopping areas. Safety. It is one of the safest hotel we have been in since March 2021. All the measures are set and under control, the staff kindly reminds all the guests to follow the rules and provides all necessary masks, gloves, antiseptics. Food. Great breakfast with wide choice of fresh juices, cheeses, meat, olives, vegetables, fruit and national dishes (salads, dakos, pies with spinach and cheese), a lot of sitting space both inside and outside. Business services and Meeting rooms. Very good soundproofness, clean and fresh furnishment, great conditioning systems, you may forget that you are in the south of Greece. Rooms. Clean, the cleaning provided each day, very comfortable double beds, and all necessary amenities, including bathrobes and slippers. Pool area (though we haven't time to enjoy it) - always clean, and comfortable, enough towels and easy access from rooms. I would definitely recommend Galaxy for both business trips and city stay in Heraklion.
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Date of stay: May 2021
Sleep Quality
Trip type: Traveled on business
Room Tip: Great and professional staff, Safety, Cleanness, easy access to airport and port, best for...
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Prasoon G wrote a review Jul 3
Mauensee, Switzerland1 contribution
Overall very good experience. Very comfortable rooms, good food and very friendly staff. This was the third time we stayed in the hotel and every time we have had a great experience. Lot of restaurants in the area and City center is also 5 mins away. One thing that can be improved is air conditioning which is centrally controlled and limited to 19 degrees cooling.
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Date of stay: June 2021Trip type: Traveled with family
$93 - $157 (Based on Average Rates for a Standard Room)
galaxy hotel heraklion
GreeceCreteHeraklion PrefectureHeraklion
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Frequently Asked Questions about Galaxy Hotel Iraklio
Which popular attractions are close to Galaxy Hotel Iraklio?
Nearby attractions include Ecobike Crete (0.3 miles) and Tour online (0.3 miles).
What are some of the property amenities at Galaxy Hotel Iraklio?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galaxy Hotel Iraklio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Galaxy Hotel Iraklio?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Galaxy Hotel Iraklio?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Galaxy Hotel Iraklio?
Conveniently located restaurants include Merastri, Erganos, and Silfio Pizza.
Are there opportunities to exercise at Galaxy Hotel Iraklio?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Galaxy Hotel Iraklio have an airport shuttle?
Yes, Galaxy Hotel Iraklio offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Galaxy Hotel Iraklio?
Yes, dry cleaning and laundry service are offered to guests.
Does Galaxy Hotel Iraklio offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Galaxy Hotel Iraklio?
The staff speaks multiple languages, including English, French, German, and Greek.