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Galaxy Hotel Iraklio

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Galaxy Hotel Iraklio
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1,562 Reviews from our TripAdvisor Community

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Showing 1,002: English reviews
Reviewed 3 days ago NEWvia mobile

Me and my fiance stayed here for 6 nights, and were pleasantly surprised at how upscale and luxury this hotel was. The lobby is beautiful, and has a bar/restaurant attached. Staff was friendly and helpful, with great knowledge of the area, and willing to help you get where you want to go. Rooms felt very large with comfortable beds and...

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Helpful?
1Thank jamescastleii
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear jamescastleii, Thank you so much for taking the time to share your recent experience at the Galaxy hotel Iraklio. We love hearing that you enjoyed your stay with us and thank you for recommending our hotel as the first choice for the travelers that visit the island of Crete. We are so happy to hear that you were impressed...

Perth, Australia
Reviewed 1 week ago

We booked two executive rooms at this hotel. Both had a king sized bed and a sofa bed that could be made up. You could fit 4 people in this room and it wouldn't be too bad. Another option for families would be to book one executive room and one standard rom next to each other, for a little more...

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Helpful?
1Thank electricplum
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Electricplum, We would like to thank you for the warm words you mention on your detailed review on tripAdvisor and for recommending our hotel to other travelers. We are thrilled to read that the executive suites you chose for your very recent stay with us fullfiled the expectation you had when you made your reservation and they were able...

Overland Park, Kansas
Reviewed December 3, 2016

I am from Kansas on winter holiday in Crete. I visited Crete twice this month, and both times I stayed at the Galaxy Hotel. Each time my experience there far surpassed any I have had at any other hotel. The staff was extremely professional, and friendly, from the bell boy Kostas to the restaurant staff. I was especially impressed with...

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Helpful?
2Thank tas292
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Tas292, We would like to thank you for taking the time to share your experience in our establishment. We are delighted to read that the Galaxy hotel Iraklio has fulfilled your expectations. Your loyalty and continued trust in our hotel is much appreciated. It is a common belief the last few years that the island of Crete, not only...

greece
Reviewed November 24, 2016

I have to say that i enjoyed ever bit of my stay. The communication with the booking department was very clear and helpfull. The room was very nice and they offered me a pool view room although i booked a city view room. It was an executive room, with plenty of space. They offered complimentary fruits, cafe and bottled water....

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Helpful?
1Thank Vasilis K
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Vasilis K, We would like to thank you for your positive feedback regarding your very recent stay with us and for recommending our hotel to other people that want to visit the beautiful city of Iraklion. We are pleased our staff assisted you during your stay taking as granted that we are always aiming to providing excellent service to...

Athens, Greece
Reviewed November 15, 2016

If you need to stay in Heraklion for a few nights, look no further. Excellent clean room, comfy bed, big enough bathroom with a large shower, flat screen TV, free wifi. Breakfast is better than many 5 star hotels I've tried, good variety of local and international products. Close to the center, the port and the airport. The staff is...

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Helpful?
Thank diakos
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Diakos, We would like to thank you for taking the time to review our property and for recommending our hotel to other travelers. We are glad to hear that your room amenities, the excellent and unique in variety breakfast and our convienient location, just 10 minutes away in walking distance from the central square of Heraklion, were instrumental to...

Toronto, Ontario, Canada
Reviewed November 5, 2016

It is not to far from airport so it was convenient to jump in a car from the long flight and be there in 15min. Free parking (basic parking along the street) is at the back of the hotel. It gets full quickly, but we had no problem finding a spot. Hotel is very spacious, we loved breakfast area by...

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Helpful?
Thank Deee888
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Deee888, We would like to thank you for your perfect rating and your positive comments about our property. We are delighted to read that you had a great experience during your stay with us. We will be looking forward to seeing you again during your next visit to Heraklion! Yours sincerely, Nikos Martimianakis - Guest Relations Executive

Raleigh, North Carolina
Reviewed November 3, 2016

Probably the cleanest most business like hotel I stayed at on a 2 week stay in Greece. the bed and sheets were excellent though the room was a touch small. lobby was great and the rooms were modern and shower was very strong. Location was nice though a 15-20 min walk from the old town and the museum, but it...

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Helpful?
Thank Handsomeman57
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Handsomeman57 We would like to thank you for your preference towards the Galaxy hotel Iraklio for your recent stay. Your positive feedback is greatly appreciated. We strive daily with dedication and particular emphasis on the detail in order to provide to our guest's a lifetime experience. We are thrilled to read your comments about the cleanliness of your room...

Belgrade, Serbia
Reviewed November 1, 2016

Hotel Galaxy is perfect for late summer vacation, as prices are rather normal, service is excellent. Swimming pool gives the opportunity to refresh, breakfast is very good self-service. Employees are very kind with everybody. It is very near the city center and the port.

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Helpful?
Thank medici1984
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Medici1984, We would like to thank you for taking the time to review your stay with us. We really appreciate your positive feedback about our hotel. The extended summer period in Crete makes Galaxy hotel an attractive destination which constitutes a serene oasis in the bustling city centre providing high quality services to the travelers. We are very happy...

Alexandria, Virginia
Reviewed October 30, 2016

My wife and I stayed in the Galaxy Hotel for 7 nights in early October of 2016 while exploring archaeological and historical sites in Crete. The hotel staff was very knowledgeable and helpful with planning for our daily activities. Nikos, the concierge, seemed to be especially knowledgeable about the history of Crete which made our visit even more interesting. We...

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Helpful?
1Thank James_A41
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear James_A41, Thank you so much for choosing to spend 7 nights at the Galaxy hotel Iraklio for your upcoming stay and for taking the time to share your experience onTripAdvisor. We are very glad to hear that you enjoyed your stay with us and our team, who you very kindly described as knowledgeable and helpful works hard to provide...

Athens, Greece
Reviewed October 29, 2016

When in Crete (Heraklion) is the best choice. Excellent located, friendly staff, outstanding breakfast with Cretan specialties. It could be your base to explore Crete and experience great hospitality.I definitely suggest this hotel.

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Helpful?
Thank tsakjohn
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this review

Dear Tsakjohn, We would like to thank you for your kind review. We are delighted to read that you enjoyed your stay and the services of our dedicated staff. We are pleased to hear that you find our location to your liking. It is definitely one of the things we are very proud of about our hotel. We are so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range: $80 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Hotel Style:
#1 Business Hotel in Heraklion
#2 Spa Hotel in Heraklion
#2 Romantic Hotel in Heraklion
#2 Luxury Hotel in Heraklion
#3 Family Hotel in Heraklion
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Questions & Answers

Here's what travelers have asked, with answers from Galaxy Hotel Iraklio staff and other travelers.
19 questions
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Glasgow, United Kingdom
Glasgow, United Kingdom
Kent, United Kingdom
Hastings, United Kingdom
17 days ago

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Questions? Get answers from Galaxy Hotel Iraklio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor, looking to the main road”
 of 5 bubbles Deee888, Nov 5, 2016 | Read review
“ask for pool view”
 of 5 bubbles medici1984, Nov 1, 2016 | Read review
“Rooms facing towards the pool will avoid street noise”
 of 5 bubbles James_A41, Oct 30, 2016 | Read review
“Pool facing”
 of 5 bubbles 415rosemaryh, Oct 14, 2016 | Read review
“swimming pool view”
 of 5 bubbles 639brunof, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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