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Capsis Astoria Heraklion Hotel

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Traveler (204)
Room & Suite (276)
Dining (45)
Overview
  • Excellent32%
  • Very good45%
  • Average16%
  • Poor4%
  • Terrible3%
Travelers talk about
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AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
Aug 27Aug 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)
Filter reviews
449 results
Traveler rating
137
205
66
28
13
Traveler type
Time of year
LanguageEnglish
More languages
137
205
66
28
13
Show reviews that mention
All reviewsrooftop poolcentral locationarchaeological museumbit datedexcellent locationthe buswithin walking distancenice hotelthe hotel staffthe ground floorcentre of townbreakfast roombreakfast was excellentclose to the airportbalconyknossoscrete
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1 - 5 of 449 reviews
Reviewed 2 days ago

Hotel is fine, food average. Service excellent. The rooftop pool/sundeck is the place to spend your idle time. Dont forget to take your hotel discount card with you. 10-15 mins walk from the major sights. Bus to airport is across the road from the hotel.

Thank DarkArtsUK
Reviewed 1 week ago

Big rooms with a lot of details like body milk. The swiming pool and the terrace are great, but the two times I took a beer werent cold :( and this is not aceptable except you where in Britain, I dont know how a good...More

Review collected in partnership with this hotel
1  Thank Kiekurt23
Reviewed 2 weeks ago via mobile

I booked a room from booking.com on a special rate. Although booking.com confirmed the reservation the hotel claimed that the credit card is not valid and cancelled the reservation. I called the hotel to check the issue with them. They said that I must rebook...More

1  Thank tschris
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago

Dear Mr. tschris, As a traveller familiar with booking thought internet, you should probably be aware that NON refundable bookings, must be guaranteed by a CC that has enough money to cover the requested amount. You have never gave a new CC within 24hrs as...More

Reviewed 2 weeks ago via mobile

Only a one night stay here but could have stayed longer. Close to the archeological museum. Centre of town location. Breakfast has a plethora of choices and is delicious. Wifi works well everywhere. Beds comfortable. Rooftop Swimming pool great. Good size for all comers. The...More

Thank bitterntraveller
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago

Dear bitterntraveller, Thank you sincerely for choosing us for your stay and for yout time to comment your stay! We are happy to know that you found our location, our amenities and our servises up to your expectations. It is what we strive for every...More

Reviewed 2 weeks ago

Personnel is 5 star, kind, professional and very nice. Location is 5 star, a very pleasant and very short walk tp the most animated areas, a few steps from the Archaeological Museum and bus stops (bus 1 to the airport is 40meters away, bus 2...More

2  Thank d d
Response from Chasapidou E, General Manager at Capsis Astoria Heraklion HotelResponded 2 weeks ago

Dear "d d", Thank you sincerely for choosing us for your stay in Heraklion and the time spent to review us. We are trully delighted to read you have enjoyed your stay that much and our staff, services and amenities were up to your expectations!...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$66 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Centrally Located Hotel in Heraklion
#8 Business Hotel in Heraklion
#2 Mid-range Hotel in Heraklion
#15 Family Hotel in Heraklion
#10 Great View Hotel in Heraklion
#7 Ocean View Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$66 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Centrally Located Hotel in Heraklion
#8 Business Hotel in Heraklion
#2 Mid-range Hotel in Heraklion
#15 Family Hotel in Heraklion
#10 Great View Hotel in Heraklion
#7 Ocean View Hotel in Heraklion
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveler (204)
Room & Suite (276)
Dining (45)
Pool & Beach (38)
Amenities (6)
Business Center & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
BlakeyJunior
August 11, 2018|
AnswerShow all 2 answers
Response from Mark B | Reviewed this property |
I will defer to Kanna, above
0
Votes
BlakeyJunior
August 11, 2018|
Answer
Response from shorti4784 | Reviewed this property |
2 I think but I didn’t arrive until quite late so you may have to ask the hotel direct :)
1
Vote
sjling
July 11, 2018|
AnswerShow all 3 answers
Response from Chasapidou E | Property representative |
Hello and thank you for your trust! Dear sjling, we may bring an iron and iron board at the room upon request. They do not stay inroom though, for security motives. There is also laundry service at special price! Hope to... More
0
Votes
Room Tips
"don't get a room that faces the park across the street - noisy!"
Read review
"Rooms have large balconies and good air-conditioning. All floors served by two efficient lifts."
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"ask for a queen bed, not 2 twins pushed together"
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"Choose a view over Eleftherias square, not a square view, that is not the same."
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