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Blue Palace, a Luxury Collection Resort & Spa, Crete

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Plaka, Elounda, Crete 720 53 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2132)
Room & Suite (592)
Pool & Beach (343)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blue Palace, a Luxury Collection Resort & Spa, Crete
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 35 hotels in Elounda
Location
Cleanliness
Service
Value
Travelers' Choice
Escape to the wild beauty and unrivalled island style of a bohemian luxe resort with emblematic sea views, crystal clear waters, sparkling infinity pools, world class cuisine and bespoke services. All this combined with the resort's beach experience create a unique setting , where time seems to stand still. Blue Palace, a setting of wild grandeur.
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Room & Suite (592)592
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Boating
Diving
Game room
Hiking
Horseback riding
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Canoeing offsite
Darts
Evening entertainment
Fishing
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Russian, Spanish, German and 2 more
Hotel links
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Location

Full view
54Somewhat walkable
Grade: 54 out of 100
27Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
2,153Reviews91Q+A100Room tips
Traveler rating
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Popular mentions
JoC123 wrote a review Nov 2020
London, United Kingdom11 contributions26 helpful votes
We came as a last minute half term break in late October 2020. This was the last week of the hotel’s opening for the season and COVID-19 restrictions were in place so not all the restaurants were open. Nonetheless, we had a fantastic time (and there was a deal on reflecting the reduced facilities so we didn’t feel cheated). The rooms were lovely and felt very private given their situation down the hillside. The resort is very large and has beautiful views of Spinalonga. Staff were very welcoming and friendly and remembered us night after night. Given the lateness if the season, some of the pools were cold - the sea was warmer - but there was a well-heated pool by the main hotel building. The restaurants were very good, although the Blue Door Taverna closed when rain was expected which was a shame as that was one we would have liked to have visited more. The hotel was an easy walk to Plaka with a number of bars and restaurants and ferries to Spinalonga. Would come here again.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
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DJ_Mitji wrote a review Oct 2020
Stuttgart, Germany8 contributions11 helpful votes
We had a wonderful 11-day stay at Blue Palace! It's really a lovely resort with beautiful decorations and lovely gardens which makes for a very cosy and pleasant atmosphere despite being a rather large hotel and just a short walk to a small village (Plaka) with supermarkets, souvenir shops and tavernas. Our room was spacious and always immaculate and with a breathtaking view across the bay to Spinalonga. Breakfast is tasty and offers a wide variety, dinner in any of the 3 restaurants is simply splendid, we overindulged on several occasions and had to take romantic digestive walks instead of taking the funicular, otherwise we wouldn't have been able to round off the evening with a nice cocktail at the bar. The private beach is also very relaxing, with comfy beds and wooden paths to get across the large pepples. The only downside is that you can't really walk into the sea directly due to differently shaped rocks in the water and the occasional sea urchin, but the floating jetty the hotel provided was a very good solution. In any case we appreciated this more natural state of the beach and not having tons of sand carried here from some other place. We decided to spoil ourselves with a private caique trip with a swimming stop in a secluded bay and lunch on the boat which really was a very special experience - can absolutely recommend! Apart from luxurious amenities and high quality produce what really makes the stay at Blue Palace outstanding is the staff! All the staff members are very attentive, helpful and highly professional - special thanks to Stavroula, Aphroditi and Maria for their genuine warmth and to Simos and Leonidas for the excellent meal recommendations! We can definitely recommend the hotel and plan to return in the future!
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Room 363 is close to reception, cocktail bar and funicular, which we found very convenient
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1 Helpful vote
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Response from S Kremastiotis, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete
Responded Oct 29, 2020
Dear DJ_Mitji, Thank you for choosing the Blue Palace, a Luxury Resort & Spa to celebrate your special honeymoon and for taking the time to share your amazing review on TripAdvisor. I am delighted to learn that you had a relaxing experience and enjoyed everything the resort has to offer. May I also thank you for your positive feedback with regards to our food offering and restaurant facilities. It is wonderful to read that you found our dining options impressive and what a way to end your evening with a signature cocktail at the Arsenali Lounge bar. Furthermore, I am grateful for your positive comments with regards to our associates. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized. We look forward to having the pleasure of welcoming you back to the resort soon. Best regards, Sotiris Kremastiotis General Manager
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GreatDaneDanmark wrote a review Oct 2020
Odense, Denmark711 contributions755 helpful votes
+1
We stayed 7 days at the Blue Palace , and we could almost sense from our arrival at this would be a special holiday. Check in was easy, we were greeted by a friendly member of the staff , dowloaded the hotel*s app who has all the relevant information, and where whisked away to our room (715) in a buggy. Our room had a breathtaking view , it was awesome to be able. to take a dip in our private pool whenever we felt like it. The bed was very comfortable , there was great bathroom and a walk in closet ( my wife loved it ) , everything was spotless clean and the wifi worked like a dream, both in our room and all over the hotel. We had dinner at 3 different restaurants at the hotel, and never had a problem finding a table there. The quality of the food was good and varied , and we enjoyed our breakfasts in the morning. I have to say that the staff of the Blue Palace is above excelent , always a friendly smile wherever we were, and they were very professional during our stay. A big special efcharistó to Leonidas, Stavroula & Dimitris ( the tall one ) ! We rented a speed boat for a wonderful trip along the coast to Elounda bay, and enjoyed chilling at the beach every single day. We also walked to Plaka for lunch , but did not go to Spinalonga . I can also recommend the Spa, where we had a couple's massage. Just before we left, while sitting on a comfy couch waiting for our taxi, I looked at my wife and said : " we will be back next year " :-)
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Date of stay: September 2020
1 Helpful vote
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Response from S Kremastiotis, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete
Responded Oct 19, 2020
Dear GreatDaneDanmark, Thank you for sharing your positive review on TripAdvisor following your recent visit with us. We appreciate your detailed feedback and are delighted to learn that you had an amazing stay. Please rest assured your review has already been shared with our team members and we all look forward to having the pleasure of welcoming you and your wife back soon! Kind regards, Sotiris Kremastiotis General Manager
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Sarah1708 wrote a review Sep 2020
Ruggell, Liechtenstein67 contributions46 helpful votes
Check-in was all weird, with online check-in, took forever, very complicated and at the end you still need to go to the counter. Probably a corona measurement but it doesn’t actually reduce the contact to people as they still need to explain the app etc. Also, for example all restaurant menus are on the app only which i personally find inconvenient, particularly as the app design is not really well arranged in regard to the menu, steange sorting and all right scrolling. In terms of food we can only refer to breakfast and snacks, as dinner we always went to the town. I was really looking forward to the tuesday seafood bbq but that was cancelled due to corona (funny enough, twi reception staff acted like they have no idea what i’m talking about, only the third one i asked told us that this year they don’t have). Breakfast was ok, but compared to other luxury collection hotels we’ve stayed before the selection was very little and quality of food was also lower than expected. The snack menu was basically a burger and a club sandwick or greek salad, NO other choices. You can neither order from other restaurants as obviously they are not connected (?). The resort is beautiful but the latout is quite confusing, we had to walk a long hallway, take two stairs to get to the lobby, then the cog railway to get to the beach. If you want to get to the street level to go to the town, you first go to the beach then take one stair up.... The room was spacious, clean and nicely furnished, we had a balcony with sea view. There are two pools but definately not enough loungers with shadow. At the beach pool you have about 8 seats with shadow, anywhere else there are umbrellas you cannot move (probably due to the strong winds) but it’s also difficult to move the chairs, as there is a wooden area within the big rocks, so getting shade for two is nearly impossible. In the restaurants is all none smoking, which is fine, but after breakfast i like to enjoy my coffee and a cigarette. At the poolside there is exactly 1 spot where you are allowed to smoke in the shade, this spot is nevertheless occupied by the staff of the juwelery shop all day long. When we took an ashtray from the sun to one of the tables in the shade, we were sent away from the staff in a very unfriendly way, when i asked why the other table is occupied the whole day, she said she’ll inform the manager and walked away (as if the manager and the entire staff would not already know this...). We got a late check out by the hotel, but when we returned to the room at 11.01 the door could already no longer be opened with the key so we had to walk back all the way to reception. Overall we had a great stay, but in terms of service there is definately room to improve.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from S Kremastiotis, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete
Responded Sep 14, 2020
Dear Sarah1708, Thank you for choosing the Blue Palace, a Luxury Collection Resort & Spa, Crete for your vacation and for taking the time to share your review on Tripadvisor. I am delighted to learn that your overall stay was enjoyable, and you found the rooms spacious, clean and well furnished. Your valued feedback highlighted a number of areas for improvement that I have since shared with the appropriate Department Heads, who join me in offering their sincere apologies for the inconvenience you have experienced, while a guest of our resort. Please allow me to mention that due to the current circumstances surrounding the COVID-19 pandemic, we have implemented a mobile app in order to better facilitate the check in procedure as well as provide our guests with all necessary information with regards to our amenities, services, and facilities. We always remain at the entire disposal of our guests in case further assistance is required when using the app. Furthermore, although we were able to provide you with a late check out, I am sorry the key cards did not properly work. We have already addressed the issue for immediate improvement. I would like to assure you that we strive to maintain the highest standards in service. I am sincerely grateful for your comments on all areas of concern. This information enables us to continually monitor and improve the service we are offering. Thank you once again for staying with us. My team members and I hope to be given the opportunity to welcome you back on a future visit to Crete. Kind regards, Sotiris Kremastiotis General Manager
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nkap1 wrote a review Sep 2020
London, United Kingdom6 contributions11 helpful votes
My wife and I stayed at the Blue Palace for 3 nights, and had a wonderful experience. We had a great sea-view room overlooking Spinalonga, and the service was top-notch throughout. They did an excellent job adjusting to COVID given the circumstances, using an app for all bookings and menus. The beachfront in particular was excellent, with great service and plenty of chairs to enjoy. Only suggestion going forward would be to find some way to update real-time for using the gym, but admittedly this is tricky to navigate given COVID.
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Date of stay: August 2020
Value
Cleanliness
Service
1 Helpful vote
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Response from S Kremastiotis, General Manager at Blue Palace, a Luxury Collection Resort & Spa, Crete
Responded Oct 1, 2020
Dear nkap1, Thank you for choosing the Blue Palace, a Luxury Collection Resort & Spa, Crete and for taking the time to share your positive feedback. I am delighted to learn that you had a memorable stay with us and enjoyed all aspects of the resort, despite the current circumstances. We take pride in what we do, so it is always encouraging to receive positive feedback and to know that our efforts to provide a superior service and hospitality are being recognized. May I also thank you for your suggestion with regards to the gym operation, which has already been taken under consideration. My team members and I look forward to having the pleasure of welcoming you back soon. Kind regards, Sotiris Kremastiotis General Manager
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PRICE RANGE
$261 - $546 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue palace hotel elounda, blue palace resort and spa, blue palace resort & spa
LOCATION
GreeceCreteLasithi PrefectureElounda
NUMBER OF ROOMS
251
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Frequently Asked Questions about Blue Palace, a Luxury Collection Resort & Spa, Crete
Which popular attractions are close to Blue Palace, a Luxury Collection Resort & Spa, Crete?
Nearby attractions include Plaka Beach (0.6 miles), Spinalonga (0.7 miles), and Spinalonga Beach (0.6 miles).
What are some of the property amenities at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Yes, free parking is available to guests.
What are some restaurants close to Blue Palace, a Luxury Collection Resort & Spa, Crete?
Conveniently located restaurants include Taverna Spinalonga, taverna maria's, and Paliria.
Are there opportunities to exercise at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Blue Palace, a Luxury Collection Resort & Spa, Crete have an airport shuttle?
Yes, Blue Palace, a Luxury Collection Resort & Spa, Crete offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Palace, a Luxury Collection Resort & Spa, Crete?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Palace, a Luxury Collection Resort & Spa, Crete offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Palace, a Luxury Collection Resort & Spa, Crete?
The staff speaks multiple languages, including English, Spanish, German, Russian, Greek, and Hebrew.