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Blue Palace Elounda, a Luxury Collection Resort, Crete

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Plaka, Elounda, Crete 720 53 Greece
24 people are viewing this hotel
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Traveler (2287)
Room & Suite (591)
Pool & Beach (400)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Blue Palace Elounda, a Luxury Collection Resort, Crete
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 38 in Elounda
Location
4.6
Cleanliness
4.7
Service
4.4
Value
3.8
Travelers' Choice
Escape to the wild beauty and unrivalled island style of a bohemian luxe resort with emblematic sea views, crystal clear waters, sparkling infinity pools, world class cuisine and bespoke services. All this combined with the resort's beach experience create a unique setting , where time seems to stand still. Blue Palace, a setting of wild grandeur.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Boating
Diving
Game room
Hiking
Horseback riding
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Canoeing offsite
Darts
Evening entertainment
Fishing
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Russian, Spanish, German and 2 more
Hotel links
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Location

Full view
54Somewhat walkable
Grade: 54 out of 100
30Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
2253Reviews104Q+A100Room tips
Traveler rating
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stephzp_11 wrote a review Yesterday
San Francisco, California5 contributions2 helpful votes
This is hotel gets a zero star in putting the customer first. Blue Palace does not care about loyal customers or the customer experience in general. You can book via Amex Black, Centurion, Marriott, a third party travel site and it doesn’t matter. The hotel chooses to 1) not upgrade clients even when there is a surplus of rooms and 2) opts to NOT“upgrade” established clients to the premium rooms, unless they pay 3x the list price.
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Date of stay: June 2022
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Fan4Cal wrote a review Yesterday
New York City, New York296 contributions27 helpful votes
+1
This place is a wonderful luxury hotel with the right staff attention, excellent food offerings - Greek, Italian and even Asian along with casual beachside food and drinks service. We enjoyed our perk of being in our cabana in the closed off Haven section of the beach. Swimming in clear cool turquoise waters after jumping off the piers while we watched all the ships go by us to Spinalonga Island. Continental breakfast from 7-10 and for VIPs there was private table service upstairs. Eating lunch at Isola Italian restaurant was excellent. We enjoyed the spa services too though one of us had a newbie masseuse. Indoor sat water lap pool in the spa was a nice touch though the fitness room was kind of small during peak AM hours. Overall, we would like to go back because of sights and service.
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Date of stay: June 2022Trip type: Traveled
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Renae2006 wrote a review Yesterday
Toronto, Canada63 contributions97 helpful votes
I just returned from a 4 night stay at the Blue Palace in Elounda. The property is fantastic, at a quiet bay near the town of Elounda in Crete. I booked a heated pool, seaview room. The room was on top of the property but the view is not as great as I had hoped as one can see the roof slab of the building below my room before I could see the sea. The service was all around excellent. I did not give it a 5 star because in my opinion, for a property to be a true 5 star experience, everything has to be "perfect". We arrived at the property around 8 pm and the concierge was not able to tell me if there was any restaurant serving food at that time ( besides room service). By the time I got settled in the room, it turned out that no restaurant would serve any food at that hour ( even the bar kitchen had closed at 9 pm). I did not end up eating that evening because I wanted to enjoy the nice view at the bar and not be stuck in my room and since there was no food at that hour being served, I had to settle for nuts at the bar with my drinks. Almost all restaurants had to be booked ahead of time . I had 2 meals at the hotel restaurants but I definitely suggest walking to the closest fishing village, called Plaka or taking a 9 euro cab ride to the town of Elounda, where restaurants were abundant and food was much better than the food at the hotel. The staff I must add , have been excellent during my 4 night stay, but definitely do not eat at the hotel. Not worth it at all. I cannot plan every meal ahead of time when I am on holidays and that is not what I expected at a 5 star resort. The beach is not a sandy one. Water is super clean and beautiful but do not expect a sandy beach.
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Date of stay: June 2022
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Claudine M wrote a review Jun 19
Montreal, Canada79 contributions57 helpful votes
+1
Extremely beautiful hotel that has views overlooking the aquamarine sea! The lobby and entrance of the hotel is elegantly appointed and windows front top to bottom and the bar that is also overlooking the sea and also one of the beautiful pools! If you are looking for a 5 star hotel with a beautiful beach , pools and amenities in Crete Greece this is the place.
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Date of stay: June 2022Trip type: Traveled
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John Phillps wrote a review Jun 18
Cardiff, United Kingdom2 contributions
The room was super, with a private pool and a stunning sea view. The staff are excellent in every way, welcoming, helpful and very well trained. This includes the beach, spa, housekeeping, concierge and reception staff but the food and beverage staff are exceptionally good -- from Constantinos, the F and B manager to Haris and Dena at the Blue Door restaurant, Leonidis at Asia Blue, Maria and Smos at Anthos and Nicos at Oleo - all were superb in every way.
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Date of stay: June 2022
Value
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Room Tip: We stayed in the Haven area, with wonderful views and our own pool. The hotel grounds are...
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kswartzon wrote a review Jun 17
8 contributions5 helpful votes
What an amazing experience at the Blue Palace Hotel. George Fridas, the resort manager, made our trip to Crete one that we will never forget. He made sure that our room was up to our standards and boy did he deliver! We will definitely be returning one day.
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Date of stay: June 2022Trip type: Traveled
Room Tip: The maisonette suites and the buildings are outdated and need to be updated.
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Response from S Kremastiotis, General Manager at Blue Palace Elounda, a Luxury Collection Resort, Crete
Responded today
Dear kswartzon, Thank you for staying with us and for taking the time to share your wonderful review. We are so pleased to read that you had such a memorable experience and that you are already considering a future return visit. It will be our pleasure to welcome you back to the Blue Palace soon. Kind regards, Sotiris Kremastiotis General Manger
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Hollywood81 wrote a review Jun 17
Beckenham2 contributions5 helpful votes
We are just returning home from the most amazing week at this hotel. So much so we have already booked to go back next year! Stunning views, delicious food and impeccable service. A particular thanks to Niki, Alexandros, Ioanna and Voula who went the extra mile to make our time there so special. If you would like a holiday in Crete, I would recommend this hotel ten times over.
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Date of stay: June 2022Trip type: Traveled
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Response from S Kremastiotis, General Manager at Blue Palace Elounda, a Luxury Collection Resort, Crete
Responded 5 days ago
Dear Hollywood81, Thank you for taking the time to share your amazing experience on TripAdvisor following your recent visit to the Blue Palace. I am so pleased to learn that you enjoyed your stay with and that you have already booked your reservation for next year. Please rest assured your positive comments have already been shared with our associates. My team members and I look forward to welcoming you back to our beautiful resort soon. Kind regards, Sotiris Kremastiotis General Manager
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tmmgllr wrote a review Jun 16
Zurich, Switzerland9 contributions10 helpful votes
We stayed for 10 days in a Bungalow with private heated pool, 2 adults and a small baby. Pro’s: + the people are amazing and biggest asset of the resort. Staff everywhere is super friendly and nice and we felt very welcomed. Special thanks to Maria and Lia and the team at Anthos and Eleni from Housekeeping + the whole resort is beautiful and nicely located at a hill. You have fantastic views from everywhere at the ocean and Spinalonga island. A small village called Plaka is in 5 minutes walking distance with nice little shops and a lot of food options, although the hotel itself has quite some food options (we liked Blue Door Tavern and Anthos best). Beach, although stone and not sand, is nice and water is crystal clear. Whole beach/pool area is super nice with grass, olive trees and comfortable sun beds + breakfast: we had breakfast in Anthos in a more private style and a la carte. You can go there when you book a villa or from a certain Bonvoy level. Food and service was just amazing, we didn’t go a single time to the Buffett restaurant + everything in the resort is manageable with an App: spa and restaurant reservations, room service, all the menus are there, etc. + upon request we got a sterilizer for baby bottles + pre-arrival concierge communication to arrange some things (incl. airport pickup) worked well Con’s: -we were disappointed with our room. It is super basic and not 5 star standard at all. Very basic furniture, a bit old and run down. There is not enough storage space. The wardrobe is tiny, not at all big enough for two people, and with a baby our stuff was sitting everywhere in the whole room. Night stands are huge but don’t have a drawer, so again no storage. The room had a total of 5 power plugs. If you want to charge two devices at the same time you have to unplug lamps…bathroom looks super old, has a weird glass slide door construction to separate shower and toilet and is very dark. Electricity (AC, telephone, bell system) also not 2022 standard. It was especially sad because we spent a lot of time in the room due to the baby. Private pool was nice (not as heated as we expected though). No real sun bed but only mattresses on the floor outside. We were unlucky with the location of the room because from noon the sun was only in the pool but the whole terrace in shade. -cable car to move between areas/levels is nice but not so practical. Only one car and at peak times you have to wait quite a bit. If you miss one (or it’s full), you will lose 10 minutes. Alternative ways to travel around are not so baby friendly. -pricing is sometimes off. Not complaining about overall prices but few examples: (1) in Anthos, the dish of the day one evening was a beef filet with sides for 34€, the next day the dish of the day was half an eggplant with 5 tomatoes for the same 34€…(2) Italian restaurant tomatoes with onions as starter 15€ (expensive) but then on the other hand one of the best Spaghetti Napoli I ever had (incl. in Italy), very big portion main dish also 15€ (cheap). (3) minibar champagne 0,2 liters (but advertized as 0,375!) is 60€, so that’s 225€ for a full bottle and a 10x markup compared to retail of that brand. Champagne by the glass in the restaurants around 25€ for 0,1 liters. -the only real Bonvoy Platinum benefit was the private breakfast. Other than that, didn’t really feel as platinum member (no upgrade, no check-in how vacation is going, no personalization, etc). A bottle of wine and fruit platter to wish a memorable stay was kind but arrived at 10pm on the evening before an early morning departure, so unfortunately remained untouched. Overall a great resort and we would like to return for the staff, food, location and overall experience, but definitely will book a different room next time.
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Date of stay: June 2022Trip type: Traveled
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Response from S Kremastiotis, General Manager at Blue Palace Elounda, a Luxury Collection Resort, Crete
Responded 1 week ago
Dear Timm G, Thank you for choosing the Blue Palace for your family vacation and for taking the time to share your experience on TripAdvisor. First and foremost, I would like to thank you for your positive feedback with regards to our staff members. We indeed have an amazing team who all work incredibly well together and actually love what they do, so I am pleased this was apparent during your stay with us. Furthermore, I am pleased to read that overall, you found our resort wonderful, and you are considering a return visit in the future. I am however sorry there were elements of your stay that did not meet your expectations. Please rest assured that your thoughtful comments are greatly appreciated and will be shared with the Department Heads involved for immediate review. Once again thank you for staying with us and I look forward to having the pleasure of welcoming you back to the Blue Palace soon. Kind regards, Sotiris Kremastiotis General Manager
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Jessica Br wrote a review Jun 16
Los Angeles, California3 contributions
We visited Blue Palace and Crete for the first time with our family and we loved that place! The hotel was amazing, the staff was friendly and helpful, the breakfast delicious and what an added bonus to be so close to the beach. Thanks to all, loved it there and we will return some day!
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Date of stay: June 2022
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Response from S Kremastiotis, General Manager at Blue Palace Elounda, a Luxury Collection Resort, Crete
Responded 1 week ago
Dear jessicabI6695BY, Thank you for choosing the Blue Palace for your family vacation and for taking the time to share your amazing experience. I am pleased to learn that you thoroughly enjoyed your stay with us and loved everything our resort has to offer. My team members and I look forward to having the pleasure of welcoming you and your family back soon! Kind regards, Sotiris Kremastiotis General Manager
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Jordan F wrote a review Jun 13
4 contributions
We stayed at Blue Palace for our honeymoon and had an incredible experience at the resort. The grounds themselves are beautiful - three pools, great beach and dock to go swimming in the sea, great food and drink, and lots of activities for kids too. The hotel staff was what made the experience extra amazing for us. The concierge is so knowledgeable about the area and has great recommendations for lunch and dinner in the surrounding areas, and the hotel staff was overall very friendly and welcoming. This was a true escape for us and we will definitely be back!
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Date of stay: June 2022
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Response from S Kremastiotis, General Manager at Blue Palace Elounda, a Luxury Collection Resort, Crete
Responded 1 week ago
Dear O7667RDjordanf, Thank you for choosing the Blue Palace to spend your special honeymoon. I am delighted to learn that you had a wonderful stay and our staff members assisted in making this occassion a special one. We look forward to having the pleasure of welcoming you back soon! Kind regards, Sotiris Kremastiotis General Manager
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PRICE RANGE
$413 - $608 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue palace hotel elounda, blue palace resort and spa, blue palace resort & spa
LOCATION
GreeceCreteLasithi PrefectureElounda
NUMBER OF ROOMS
251
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Frequently Asked Questions about Blue Palace Elounda, a Luxury Collection Resort, Crete
Which popular attractions are close to Blue Palace Elounda, a Luxury Collection Resort, Crete?
Nearby attractions include Plaka Beach (0.6 miles), Spinalonga (0.7 miles), and Spinalonga Beach (0.6 miles).
What are some of the property amenities at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, free parking is available to guests.
What are some restaurants close to Blue Palace Elounda, a Luxury Collection Resort, Crete?
Conveniently located restaurants include Taverna Spinalonga, Isla Bistrot & Cocktail Bar, and Epico.
Are there opportunities to exercise at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Blue Palace Elounda, a Luxury Collection Resort, Crete have airport transportation?
Yes, Blue Palace Elounda, a Luxury Collection Resort, Crete offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, dry cleaning and laundry service are offered to guests.
Does Blue Palace Elounda, a Luxury Collection Resort, Crete offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Blue Palace Elounda, a Luxury Collection Resort, Crete?
The staff speaks multiple languages, including English, Spanish, German, Russian, Greek, and Hebrew.