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Elounda, Crete 720 53 Greece
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (620)
Room & Suite (147)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Elounda Bay Palace
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 35 hotels in Elounda
Location
Cleanliness
Service
Value
Travelers' Choice

Finding an ideal romantic hotel in Elounda does not have to be difficult. Welcome to Elounda Bay Palace, a nice option for travelers like you.

As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with free wifi available.

Guests have access to a concierge and room service while staying at Elounda Bay Palace. In addition, Elounda Bay Palace offers a pool and free breakfast, which will help make your Elounda trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

When you’re feeling hungry, be sure to check out Salonikios, which is a barbeque restaurant that is popular with locals and out-of-towners alike.

Looking to explore? Then look no further than Sunken City of Olous (0.5 mi), which is a popular Elounda attraction – and it is conveniently located within walking distance of the hotel.

Elounda Bay Palace puts the best of Elounda at your fingertips, making your stay both relaxing and enjoyable.

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Room & Suite (147)147
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Shops
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mountain View
Languages Spoken
Russian, German, Greek
Hotel links
Special Offer:Package deal
887Reviews45Q+A100Room tips
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Popular mentions
Gerard M wrote a review Oct 2019
Brussels, Belgium36 contributions24 helpful votes
Beautifull setting in Elounda bay, very large complex including 2 hotels and many luxury villas. Some older rooms (lateral seaview have bathrooms with poor lighting and only bathtubs, no shower). Main problem is the half-board buffet at dinner: looks more than a 3° all-in buffet : food quality and guests not respecting the minimum dress code(shorts, slippers, jeans ands t-shirts do not make you think of a Leading hotel of the world).Drinks are pricy;The à la carte restaurants are excellent (service and food.) but with the 30€ credit system, you do not go far.... Other problem 2 on 7 days spoiled by a very large group of youngster coming to celebrate: pool reserved only for them, unbearable loud disco music all aftenoon, and a lot of yelling and shouting all over the place.Again, not very "Leading Hotel of the World" for regular guests This hotel could be really 5* some changes wer made, avoiding large groups to invade the resort
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Date of stay: September 2019
2 Helpful votes
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Response from DTHEODOROGLAKIS, Διευθυντής at Elounda Bay Palace
Responded Nov 12, 2019
We would like to thank you for taking the time to share your recent holiday experience with the readers of TripAdvisor, but we regret that your stay has not lived up to your expectations of a Leading Hotel of the World. Concerning the dinner buffet, there is a 14days different menu and themed nights of international and Mediterranean cuisine. There are also the other a la carte restaurants serving different cuisines, so there is a wide range of foods to choose from. We would like to inform you that the pricing policy is in line with other hotels of the same level in the Mediterranean area. However, we greatly appreciate your comments regarding our pricing policy which will be reviewed accordingly. Concerning the dress code, it is a policy clearly stated on the hotel’s website and we try to maintain the smart chic dressing. Moreover, every winter we renovate and refurbish the hotel where necessary and your feedback will be taken into consideration to improve our facilities. Regarding the group of guests we hosted, we regret the inconvenience you felt. We would like to assure you that we operate the hotel to the standards of the Leading Hotels of the World and that we have been recently evaluated and passed their high expectations so ensuring that we remain amongst their proud members of this elite brand. However, rest assured we have taken your comments on board for immediate consideration and we hope that you would afford us the opportunity to redeem ourselves in a future stay at the Elounda Bay Palace. Best regards, Dimitris Theodoroglakis Hotel Manager
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Jayneliebscher wrote a review Sep 2019
London, United Kingdom3 contributions1 helpful vote
Hotel's Favorite
Well summer has given way to autumn and we can’t wait to book our return to the Elounda Bay Palace next year. This year we returned not once but twice and think that will be the pattern of years ahead. This is a hotel where you return year after year and like old wine it matures and gets better ok there are things that are not perfect, the beds could be more comfortable, the air conditioning is noisy, water has to be paid for at every meal, rooms need updating, BUT the real reason we return is the warm sense of returning to a second home, not only the welcome from the staff, the wonderful location but also meeting up with people who you may only see once a year but who are all captured by the magic when gazing out across the sea on a balmy evening or swimming in the clear waters, dining in all the restaurants between the Elounda Beach and the Bay, or a cocktail before dinner well it’s just In the words of one of my favourite films Magic
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Date of stay: July 2019
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Room Tip: Go for the best room you can afford
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Response from DTHEODOROGLAKIS, Διευθυντής at Elounda Bay Palace
Responded Oct 5, 2019
We could not be more happy reading your kind review following your stay with us. Our aim is to create memorable holiday experiences to our guests and make them feel the hotel as their second home. It is therefore rewarding to receive your acknowledgement of our efforts. We are delighted that your enjoyed our waterfront venues and tranquil surroundings and your lovely words have been shared with our staff. Your comments regarding the air-conditioning have been noted and passed on to our technical department. Moreover, every winter we renovate and refurbish the hotel where necessary and rest assured your feedback will be taken into consideration. We would like to thank you for your loyalty choosing the Elounda Bay Palace for your vacation and we are looking forward to welcoming you back to your Cretan home. Warm regards, Dimitris Theodoroglakis Hotel Manager
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NANDBUK wrote a review Oct 2019
3 contributions1 helpful vote
We have stayed at the Elounda Bay on many occasions and always had a great time. The most recent holiday was no exception and we can thoroughly recommend the hotel. The facilities are excellent and we think the setting and beaches must be about the best in Crete. All the staff are amazing and many have become true friends over the years. Their efficiency and friendliness clearly stem from the hotel manager, Dimitris Theodoroglakis, who is always to be seen in the hotel and grounds keeping an eye on the smooth running of the place. There are two outside bars, one by the pool and the other near the beaches, and three seaside restaurants - "F" and Ariadne taverna for lunch, and the incomparable Thalassa for special evenings. Breakfast is taken in the Aretoussa restaurant, which also serves dinner, and the breakfast buffet is the best we have experienced on our travels.The staff at all these eating and drinking places are simply superb. Praise does not end there, however, as our friends in reception and guest relations and the unsung heroes who look after our accommodation all contribute to making our time at the Elounda Bay special. We are truly fortunate to have been able to stay in such a fantastic hotel so many times are hope that we are able to return next year.
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Date of stay: September 2019
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Response from DTHEODOROGLAKIS, Διευθυντής at Elounda Bay Palace
Responded Oct 12, 2019
We would like to express our gratitude for taking your annual holiday with us and posting such a nice review regarding your vacation at the Elounda Bay Palace. We are delighted to read that you had again a fantastic holiday with us and especially enjoyed the personalized service as well as the various facilities of our hotel. In addition to the luxurious accommodations, superb private sandy beaches, an array of fine dining and the most extraordinary panoramic views of the Mirabello Bay, the Elounda Bay Palace strives to provide a truly outstanding holiday experience. It is therefore rewarding to receive your commendations and acknowledgement of our efforts. We sincerely hope to welcome you again for another memorable stay with us. Best regards, Dimitris Theodoroglakis Hotel Manager
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Pritam wrote a review Sep 2019
Manchester, United Kingdom9 contributions4 helpful votes
Hotel is nice and staff are friendly.Problem is the Russians like to come down before 8 o’clock in the morning and put all their belongings on the Beach lounges and then go away for hours, some over 4 hours .It’s not what you expect from a five star hotel which is a member of LEADING HOTELS OF THE WORLD ,absolute disgraceful, shame on you.
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Date of stay: September 2019Trip type: Traveled with family
1 Helpful vote
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Response from DTHEODOROGLAKIS, Διευθυντής at Elounda Bay Palace
Responded Oct 5, 2019
Thank you for taking the time to express your opinion about your stay with us. We regret you left our hotel with these feelings. Some guests of the hotel may behave inappropriately regarding the beach lounges, however our beach staff is always on hand to assist you and fulfill your needs. As a member of the Leading Hotels of the World we strive to meet and exceed our guests’ expectations to enjoy an exclusive vacation. Rest assured your comments concerning other guests of the hotel will be taken into consideration in order to prevent this issue from happening in the future. We would welcome the opportunity to redeem your opinion should you choose to visit the Elounda Bay Palace in the future. With respect, Dimitris Theodoroglakis Hotel Manager
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fitXander wrote a review Sep 2019
York, United Kingdom110 contributions10 helpful votes
+1
We were amazed and surprised when we arrived to find ourselves upgraded to the most amazing suit, with a fabulous view! But only 4 stars because of very loud music at night (see end of review). This is a lovely hotel with a wonderfully relaxed atmosphere. The beds are very comfortable - something we always look for. The food is delicious, and the atmosphere at breakfast and dinner is lovely. Listening to the pianist play live music was wonderful when she arrived. Unfortunately because we got to dinner at 7pm we only heard 2 songs the whole week as by the time the pianist arrived 8:30 (?) we were about to leave. What we like most about this place is the relaxed atmosphere and the fact that the hotel has its own private beach. This makes it really nice and easy to keep an eye on children as they play in the pool and the sea without having to move your sunbed! There is a poolboy who sorts out your sunbed (if he happens to be there) for you, and the staff are all very helpful. The nearly village of Elounda is a short walk away. Agios Nikolaus is only a short bus ride away, and the waterpark is about 45minutes in a car. We had the most wonderful stay, and I desperately wanted to give the hotel 5 stars. The reason I didn’t is because: We go to bed very early (9am!) and were woken on one night at 10pm for a few hours because there was the loudest booming music coming from (what we now know was) a wedding party. Our room was a long way away from the wedding party. Not in the same building but we could hear the music very loudly in our room. It was like nightclub underneath us. It startled us all awake, and we could ear every word of every song like it was on a radio in your room. There was no chance of sleep even with earbuds in. It was totally unacceptable and we had not been warned. We contacted reception and they told us it was a wedding until 11pm. It went on until 11:30. I contacted the manager by email (who responded a week later) and he said that Weddings are very important and it was in accordance with their noise policy. Which i am sure it can’t have been - i don’t think they realise how really really loud it was. There have been musicians other nights that we would never hear from our room. They haven’t recognised how loud it was, but have accepted that they should have told us in advance that we would be awoken by a wedding party. To be honest we wouldn’t have booked had we known we would be woken up, and it will probably stop us going again. Which is such a shame because we do like it there. I spent the rest of the week wondering if I was going to be woken up randomly at night! So what I would say is, if you do decide to book make sure there aren’t any events going on like a wedding as you won’t sleep. Or go to bed after 11:30! I know weddings make hotels a lot of money, but I know for sure they could have still had loud music at the party without it being so loud that we could hear it so loudly in our room. If I hadn’t had a child I would have gone down to the wedding and joined in the party because you could not get away from it! You decide!
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Date of stay: September 2019Trip type: Traveled with family
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Response from DTHEODOROGLAKIS, Διευθυντής at Elounda Bay Palace
Responded Oct 5, 2019
Thank you for sharing your holiday experience with the readers of TripAdvisor. We are delighted that you enjoyed our complimentary upgrade, the beautiful view from your room as well as the ambience and the facilities of our hotel. Regarding your comments, we regret the inconvenience you experienced during one night of your stay with us. The noise you reported concerned only one night due to the wedding ceremony that took place at our hotel and it was until 23.30 which complies with our noise regulation policy. However, your feedback has been noted and will be taken into consideration during the winter when we reassess the hotel, our policies and facilities to improve the holiday experience we offer our guests. We sincerely hope that you would afford us the opportunity to redeem your confidence should you choose to return to Elounda for a future stay. Respectfully, Dimitris Theodoroglakis Hotel Manager
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PRICE RANGE
$162 - $407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elounda bay palace hotel elounda, bay palace hotel elounda
LOCATION
GreeceCreteLasithi PrefectureElounda
NUMBER OF ROOMS
244
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Frequently Asked Questions about Elounda Bay Palace
Which popular attractions are close to Elounda Bay Palace?
Nearby attractions include Eklektos Bookshop (0.7 miles), Elounda Beach (0.3 miles), and SixtySix Shisha Cocktail Bar (0.6 miles).
What are some of the property amenities at Elounda Bay Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Elounda Bay Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Elounda Bay Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Elounda Bay Palace?
Yes, free parking is available to guests.
What are some restaurants close to Elounda Bay Palace?
Conveniently located restaurants include Taverna Akrohoria, Lotus Eaters Restaurant, and Ariadne Pizzaria Restaurant.
Are there opportunities to exercise at Elounda Bay Palace?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Elounda Bay Palace have an airport shuttle?
Yes, Elounda Bay Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Elounda Bay Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Elounda Bay Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Elounda Bay Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.