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Elounda Bay Palace

#12 of 37 Hotels in Elounda
Certificate of Excellence
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580 Reviews from our TripAdvisor Community

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Showing 421: English reviews
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

As I've only got 3 days left following a 14 night stay, I think I can leave a credible review. Day 1. Nightmare from hell, having just spent 7 k plus for 2 weeks. We were put in the worse room I've ever stayed in. The staff were very unsympathetic and I was made to feel like I was a... More 

Helpful?
Thank John E
Zurich, Switzerland
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in a shared pool bungalow (pool for 3 units), where the other parties hardly ever spent time in the pool, so we ended up having it to ourselves. This was a very quiet and relaxing week. We particularly enjoyed the food in the main restaurant (breakfast and dinner). Very good buffet meals. The evening buffets were themed, with... More 

Helpful?
Thank ChrisZH11
Perth, Australia
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived just after 9pm & wanted to put our bags in our room and go to a restaurant for dinner. We were told that at 9.30pm the restaurants would be closed?? & that a cold plate was provided in our room. This consisted of two stale rolls, a packet of chips emptied onto a plate & a wilted greek... More 

Helpful?
2 Thank 203rod
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I was looking forward to my first trip aboard With my new family member. When we book we asked for a 5 star hotel As we like the luxury feel. And made to feel How you should be in a 5 star. Around 9 thousand pounds this as costed And at the end of my holiday I will repost a... More 

Helpful?
Thank John E
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The grounds are lovely and the bay is very beautiful. The main restaurant is excellent and the staff very attentive. We are still here and having a great time. Unfortunately our room is very disappointing. We booked a family suite with garden view or balcony through Thomas Cook - we thought we would be situated in the garden area with... More 

Helpful?
6 Thank Familyof5TH
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

Thank you very much for sharing your holiday experience on Trip Advidor. We are delighted to read that you overall enjoy your holiday with us at the Elounda Bay Palace and our hospitable staff enhances your experience offering a holiday to remember. We regret that the accommodation type did not meet your expectations and we wish to advise all our... More 

Haywards Heath, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived at this hotel and were initially impressed at the grounds with a good sized outdoor pool, grassed areas with natural shade for sunbathing offered by olive trees and a beautiful sandy private beach leading to turquoise blue sea. Before setting off we had selected a 'superior room' after looking at photos on the website and reading travellers reviews... More 

Helpful?
4 Thank Pauljhenry
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

Thank you very much for the detailed and kind review of your stay at the Elounda Bay Palace. We are delighted to read that you are one of the growing number of our satisfied guests who leave the hotel with their sights on when they can return. Our staff feels honoured that their efforts met and exceeded your expectations and... More 

London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

At first we had a few minor glitches with the rooms as they were terribly small. However the manager upgraded us to a rather fairly decent size room. Food was absolutely lovely and a great choice to dine from. General staff and pool/bar staff are brilliant and friendly and attentive. Cocktails are great... entertainment slacks in the evenings as its... More 

Helpful?
Thank sonz1212
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

Thank you for your review of your stay at the Elounda Bay Palace. We have a dedicated reservation team who would be only too pleased to assist you in finding the correct room category for your stay. We have over 22 different kinds of rooms at the Elounda Bay Palace and our easy to use website has many pictures and... More 

High Wycombe, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would thoroughly recommend this hotel! Visiting for an early summer beak, we opted for a superior mountain view room which was modern, perfectly clean and comfortable with complimentary fresh fruit and wine on arrival.(There are larger, more lavish rooms available, some with private pools but we just needed somewhere to rest our heads) Loved having access to 2 private... More 

Helpful?
Thank GBart0n
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

We would like to sincerely thank you for taking the time to write of your holiday experience and share it with the readers of Trip Advisor. The highest reward that igoes to our staff is the fact that over 50% of our guests are repeat guests who enjoy their annual holidays at the Elounda Bay Palace every year. This is... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We have just returned from a ten-day stay at this wonderful hotel and it was just great. This was our 7th straight visit to this wonderful hotel. Our first visit was without our daughter and as then singles it offered relaxation, good food and a lovely location. Now as parents it just keeps offering more and more. After trying to... More 

Helpful?
1 Thank LakeMJ
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

We appreciate you taking the time to write such a review on the Trip Advisor website. We are delighted that our loyal repeat guests who have now become old friends who return again and again to the Elounda Bay Palace for their annual holidays. We have enjoyed over the past 40 years watching families develop and grow, adding new junior... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

On the whole staff were excellent, friendly and helpful with only a few exceptions. The location was very good and the hotel well appointed. The facilities were very good - pool, gym, beach areas. The watersports - jet skis, diving and wakeboarding were convenient,readily available and good. Our prestige club room had a sea view and whilst a little on... More 

Helpful?
Thank Robert J
ManagementCrete, Quality Assurance at Elounda Bay Palace, responded to this review

Thank you for taking the time to write a review of your stay at the Elounda Bay Palace on the Trip Advisor website. We are pleased to read that you enjoyed all the facilities of both the Elounda Bay Palace and our sister hotel the Elounda Beach Hotel. One of the pluses of staying at the Elounda Bay Palace is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Elounda Bay Palace

Address: Elounda Bay, Elounda, Crete 720 53, Greece
Location: Greece > Crete > Lasithi Prefecture > Elounda
Price Range: $158 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Elounda Bay Palace 5*
Number of rooms: 244
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Also Known As:
Elounda Bay Palace Hotel Elounda
Bay Palace Hotel Elounda
Elounda Bay Palace Crete
Hotel Style:
#7 Spa Hotel in Elounda
#8 Luxury Hotel in Elounda
#9 Family Hotel in Elounda
#9 On the Beach Hotel in Elounda
#12 Romantic Hotel in Elounda
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