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Serenissima Boutique Hotel

Traveler (88)
360
Panoramas (7)
Dining (31)
Certificate of Excellence
About
Location
Cleanliness
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Certificate of Excellence
Serenissima Boutique Hotel offers our guests a serene and luxurious environment in the heart of the Old City of Chania within walking distance to all of the major attractions. Situated in a traditional 15th century Venetian townhouse, the hotel is designed in the minimalist style,elegantly marrying the ancient and the modern. The building itself is a testament to the history of Crete.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Breakfast included
Airport Transportation
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Business
HOTEL CLASS
Hotel links
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Reviews & more
209Reviews
223Photos
5Q+A
38Room tips
Traveler rating
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Popular mentions
This small boutique hotel is ideally located a very short walk from the harbour. All the staff were very attentive and helped us plan our days exploring the sights. The breakfast was delicious and the room luxurious. Ours was a tad on the small size but the HUGE bath made up for
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Response from Serenissima H, Manager at Serenissima Boutique Hotel
Responded Oct 31, 2018
Dear Camilla R, Thank you for taking the time to share your positive feedback, it means a lot to my team and I. I am really glad that you enjoyed your room and all the fine amenities our hotel provides and especially your huge bath tub! Our work mentality has always been customer oriented and it means a lot to my team and I to know our hard works pays off! I will make sure that your kind words will be shared with our staff here. I am also very pleased that you were able to acknowledge the advantages of our hotel’s location. While being located in the heart of the beautiful old town of Chania, next to all of the city’s major attractions and the graphical Venetian port, at the same time our hotel is as far away as required from the busy harbor road. High quality food is of great importance to our hotel and we spare neither the cost nor the effort in order to maintain our high standards. Especially our breakfast has always been a topic of praise. I am glad you enjoyed it. I’m really pleased you enjoyed the hotel and hope to welcome you back in the near future. Kind Regards Panagiotis Gkirtis Hotel Manager
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We stayed at the Serenissima Boutique Hotel for three nights, and so glad we did. The hotel is in a great location in the harbour area of the old town and everywhere is within easy walking distance,the hotel is very stylish, expertly run and all the staff are excellent and we
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Response from Serenissima H, Manager at Serenissima Boutique Hotel
Responded Oct 18, 2018
Dear MikeA53, It’s great to get such good feedback from your stay with us, thank you. I am very pleased that you were able to acknowledge the advantages of our hotel’s location. While being located in the heart of the beautiful old town of Chania, next to all of the city’s major attractions and the graphical Venetian port, at the same time our hotel is as far away as required from the busy harbor road. It is also very pleasing to hear that you enjoyed our facilities during your stay with us. It is of great importance for our guests to feel relaxed in our premises from the very beginning of their stay by entering our lobby until the end of a tiring day while enjoying a drink in our veranda. The human factor though is the one that makes a hotel successful. Our staff’s dedication to our guest’s needs and their positive attitude is what makes us stand out as a hotel I’m really pleased you enjoyed the hotel and hope to welcome you back in the near future. Kind Regards Panagiotis Gkirtis Hotel Manager
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Lovely hotel in the middle of Old Town Chania with everything on your doorstep. Had a bit of trouble on arrival as we were driving and the sat nav was just confused as to how to get us there. It’s all pedestrianised and the car park recommended by the hotel is absolutely tiny,
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Response from Serenissima H, Manager at Serenissima Boutique Hotel
Responded Oct 18, 2018
Dear ErinBUk, Thank you for taking the time to review your recent stay in our hotel. It is understandable that not being able to park your car inside the Old Town of Chania can be a real hassle, especially during the high season, but sometimes, when you want to preserve something, small sacrifices must be made. Nevertheless, luckily our hotel is situated very close to various parking options and our staff is always eager and available to assist our guests with their luggage both upon their arrival and departure. I would like to thank you for the heads up on your room’s issues, such as the shower cable and the telephone. We are taking your comments regarding our premises under close consideration and rest assured, I have personally contacted our technical department already, to investigate these issues further. At this point, I would like to emphasize that our a la carte breakfast is one of our hotel’s greatest assets, complete, with many choices both traditional and international and of high nutritional value. It goes without saying that for a small hotel like ours, a freshly made breakfast, served on the spot, is the best and logical choice. I feel sorry that you did not have enough time to enjoy it. Not being able to use our Hammam is also a great disappointment for us here too. The time required for the necessary licenses and permits to be issued is indeed very long. You would not believe how many original Turkish steam baths remain inactive inside the Old Town of Chania. We trust that soon enough, all will be settled and our guests will get to enjoy our Hammam. It is true that our hotel’s location indeed holds a great advantage. While being located in the heart of the beautiful old town of Chania, at the same time our hotel is as far away as required from the busy harbor road. Furthermore, it is very pleasing to hear that you were satisfied with our staff. Friendliness and efficiency are qualities of the utmost importance in the tourism industry and it is clear that we possess them. I really hope we get the chance to host you again in the future and show you that any negative experiences you faced this time is not the norm. Kind regards Panagiotis Gkirtis Hotel Manager
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We spent two evenings here last week and give the property the highest recommendation that we can. The property is beautiful, the staff polite and helpful, the rooms and amenities exquisite. What an accommodating staff and the food was delicious at breakfast. Well situated in
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Response from SerenissimaChania, Manager at Serenissima Boutique Hotel
Responded Oct 12, 2018
Dear Love2EatPhilly, It’s great to get such good feedback from your stay with us, thank you. It is very pleasing to hear that you enjoyed our facilities during your stay with us. It is of great importance for our guests to feel relaxed in our premises from the very beginning of their stay by entering our lobby until the end of a tiring day while enjoying a drink in our veranda. We feel very proud for our team here. We are fortunate enough to work with people who understand the true meaning of hospitality and are eager enough to apply it in their everyday routines. I would like to point that our breakfast is one of our greatest assets, complete, with many choices both traditional and international and of high nutritional value. Our hotel’s location indeed holds a great advantage. While being located in the heart of the beautiful old town of Chania, at the same time our hotel is as far away as required from the busy harbor road. Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Kind Regards Panagiotis Girtis Hotel Manager
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What a beautiful hotel! Our room was amazing with a lovely outdoor space where we had breakfast delivered. The breakfast is wonderful! The hotel common areas are also beautiful and the staff couldn't be more helpful! The hotel is on a quiet street in old town away from all the
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Response from SerenissimaChania, Manager at Serenissima Boutique Hotel
Responded Oct 5, 2018
Dear travelmom234, Thank you for taking the time to share your positive feedback, it means a lot to my team and I. It is nice to hear that our hotel was to your liking. This stands as proof that all the effort and hard work put on keeping it at a high standard does not go to waste. High quality food is of great importance to our hotel and we spare neither the cost nor the effort in order to maintain our high standards. Especially our breakfast has always been a topic of praise. I am glad you enjoyed it. We pride ourselves on our attentive service and friendly team and we are delighted that it is received by our guests so genuinely. Our hotel’s location indeed holds a great advantage. While being located in the heart of the beautiful Old Town of Chania, at the same time our hotel is as far away as required from the busy harbor road. Reviews like this make it all worthwhile. We’re so pleased you had a great stay and really hope to see you again in the near future. Kind regards Panagiotis Gkirtis Hotel Manager
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All photosTravelerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorSerenissima Boutique Hotel
The Superior Suite with Terrace at the Serenissima Boutique Hotel
Professional photo exclusively commissioned by TripAdvisorSerenissima Boutique Hotel
The Junior Suite at the Serenissima Boutique Hotel
Photo provided by managementSerenissima Boutique Hotel
Superior Suite with Terrace
Photo provided by managementSerenissima Boutique Hotel
Superior Suite with Terrace
Photo provided by managementSerenissima Boutique Hotel
Superior Room
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12345618
Do you have any twin rooms? Or are they all doubles?
Dear guest, Greetings from Chania and merry Christmas to you and your family. Further to your question, we would like to inform you that all of our hotel's rooms & suites have a king sized double bed, but our superior suites (superior suite, superior suite with terrace & superior suite with terrace/split level) can be used as a twin bedded room, as in the suite there is a double king sized bed and a queen sized sofa-bed with normal mattress. We remain at your disposal for any further queries. Kind regards, The Serenissima Boutique Hotel Team
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Do you have any twin rooms? Or are they all doubles?
Please contact the Hotel reception
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Is there an elevator up front staircase and/or inside to rooms ?
Sorry for the delay, but I just saw the question. No there is no elevator as this is a very old building which has been renovated and transformed to a hotel. I think it is more than 200 years old.
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Dear JackCarson46, We kindly inform you that the bathrooms in our rooms have a shower inside the bath. You may see regarding photos on our official web page so you can understand better. We always remain at your disposal for any further queries you might have. Kind regards, Serenissima Boutique Hotel team
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Besitzt das Hotel einen Aufzug oder barrierefreie Zimmer?
Dear Rolf S, Thank you for your interest in Serenissima Boutique Hotel. Please note that due to the historic importance of our building (16th century Venecian mansion) and its general architectural design, we were not permitted to make any kind of additions such to the structure, such as lifts or ramps, as instructed by the Greek archaeology department. We fear that structure wise, our hotel is not so disability friendly. We remain at your disposal for anything further. Kindest regards The Serenissima Team
0 votes
"Room 3 or 7"
"We had one with an outdoor space and loved it!"
"Room 5 is at the back of the hotel and very quiet."
"See my comments above about our room"
"There are no elevators so get a low floor."
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PRICE RANGE
$135 - $376 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteChania PrefectureChania Town
NUMBER OF ROOMS
7
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