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Royal Sun Hotel

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Traveler (631)
Room & Suite (198)
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Overview
  • Excellent73%
  • Very good23%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“free shuttle”(21 reviews)
“shuttle service”(13 reviews)
“every half hour”(11 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Royal Sun Hotel
Special Offer: Package Deal
Offers from Royal Sun Hotel
Special Offer: Package Deal
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Reviews (707)
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355 results
Traveler rating
269
66
9
8
3
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LanguageEnglish
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269
66
9
8
3
Show reviews that mention
All reviewsfree shuttleshuttle serviceevery half hourshuttle bus runshuge portionsgreat hoteluntil midnighthill overlookinglovely poolbig terracetown centreold townswimming pool issea viewhotel restaurantbreakfast buffetbooked this hotel
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61 - 65 of 355 reviews
Reviewed July 28, 2017

Wow - never usually say we would return to a hotel but this one we would. Based ourselves here for 5 days while we were travelling around and loved it. Views are unbelievable, staff wonderful, food great and pool area superb. Won't go into alot...More

Thank 2mcs
Reviewed July 26, 2017 via mobile

The reception staff are terrible at dealing with customer service issues and are a little rude in general. After reading other reviews it appears that the only negative ones are the ones where the customer has had an issue which they tried to get resolved....More

3  Thank Steven T
Reviewed July 26, 2017 via mobile

Firstly we would like to say that the restaurant staff were lovely and the food was great! However, the other staff particularly reception/management were rude and lacked customer service skills. If you don't have any problems then I'm sure they are pleasant enough but we...More

3  Thank Emma H
Reviewed July 21, 2017 via mobile

We spent three nights here because my husband wanted to spend time in Chania before we moved onto our very expensive villa for the rest of our trip. When I booked this hotel I read the (great) reviews and thought to myself "How can this...More

4  Thank Shelley G
Reviewed July 21, 2017

Stayed here as a solo traveller for 3 nights. First off, the hotel has beautiful views and it was nice to have services of the bus that took you to town. They were nice enough to make a breakfast pack for me because I had...More

1  Thank sialda
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Laundry Service
Concierge
Airport Transportation
Breakfast included
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$71 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
$71 - $123 (Based on Average Rates for a Standard Room)
Hotel class
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Traveler (631)
Room & Suite (198)
Dining (97)
Pool & Beach (76)
Amenities (3)
Questions & Answers
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Michael M
April 11, 2018|
AnswerShow all 2 answers
Response from heididEire | Reviewed this property |
restaurant is above the 5th floor I think looking down on the pool and balcony
0
Votes
Rostiell
February 14, 2018|
AnswerShow all 2 answers
Response from HOTEL ROYAL SUN C | Property representative |
Hi From Royal Sun Hotel Thank you for your contact with us. Yew you will find Shower and Towels and space to keep your luggage. Also you can use the shuttle buss for down town and back. Best regards Fountarlis Christos
1
Vote
Ellie C
July 22, 2017|
AnswerShow all 6 answers
Response from Jelmpsych | Reviewed this property |
Ditto, yes very good in all areas of the hotel
2
Votes
Room Tips
"Stadard Mountain View is best value"
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"Not any room on the end of hotel, (building works)"
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"Balcony/sea view room is worth it!"
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"Rooms very well soundproofed."
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