Looking for a place to stay in Chania Town? Then look no further than Palazzo di Pietro, a family-friendly hotel that brings the best of Chania Town to your doorstep.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the hotel.
Palazzo di Pietro features a rooftop terrace, baggage storage, and sun umbrellas, to help make your stay more enjoyable. If you are driving to Palazzo di Pietro, there is free public parking available nearby.
Nearby landmarks such as Cathedral of Eisodion tis Theotokou (0.1 mi) and Cathedral of Assumption (0.1 mi) make Palazzo di Pietro a great place to stay when visiting Chania Town.
If you like Asian restaurants, Palazzo di Pietro is conveniently located near BaoTao Asian Fusion Kitchen, Giannoulis Ice Cream, and Walk4Wok.
If you’re looking for something to do, Old Venetian Harbor (0.2 mi), Chania Archaeological Museum (0.0 mi), and Maritime Museum of Crete (0.4 mi) are a nice way to spend some time, and they are all within walking distance of Palazzo di Pietro.
We’re sure you’ll enjoy your stay at Palazzo di Pietro as you experience everything Chania Town has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Absolutely loved this place! The host Eleutheria was very charming and had great tips for restaurants, sights, and shopping. Our red room was very lovely and the minibar was filled with drinks and snacks which were included in the price of the room! Fantastic! The room had AC, a small tub, a lovely velvet couch and a small balcony which reminded me of Venice!
Our room was on the third floor and there is no elevator. We didn’t have any trouble getting our luggage up, but something to consider if you have trouble walking.
Even though the Palazzo is in a very central location, the street was very quiet and serene! There was a restaurant street nearby with great food and prices, ask Eleutheria for tips and avoid the touristy places in the harbor!
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip:Free parking is available at Talos Square
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Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Jun 7, 2022
Thank you so much for your kind review and rating ,we always try our best to make our guests to feel comfortable and relaxed,to enjoy the real atmosphaire of this city and not only the turistic part of it. Hope to be back someday Krete is a big island,many more places to visit! Best wishes Eleutheria
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Hotel location was perfect for us in the middle of the old town near harbour restaurants and shops and bars . The hotelier Eletherium was so helpful and welcoming in every way to make our trip so successful. She kindly printed off covid documents Passenger locator forms and flight tickets.
The room was clean and tidy and well The bed really comfortable and also welcoming gifts which was very kind Equipped well for snacks etc. WiFi was superb Face masks and sanitizer was also provided
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Sep 2, 2021
Dear Linda, Thank you for your kind review and rating it was our pleasure to have you here. We try our best to make our guests to feel welcomed and happy. We pay attention to all these small things because these are providing the sense of relax, so important to enjoy the holidays! Take care. Grettinngs Eleutheria
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My family and I stayed here for 6 nights. This is a very old heritage building converted into a boutique hotel. There are only a couple of rooms in the entire hotel, and no two rooms look exactly alike. The owner, Elefteria (I hope I'm spelling her name right) took excellent care of us, from the moment we arrived, to the moment we left. She is a great go to for any advice on activities, places to eat, shop etc if you want to avoid the tourist traps. Our room was spacious, clean and comfortable. The housekeeping is done daily. We had no issues with the wifi or any of the room amenities. What people need to understand is that staying here involves a certain level of responsibility. The owner is at the desk usually 10 am to 2 pm daily, and then as needed. If she is not, you have to open the front door yourself with your given key, and ensure the front door is closed behind you when you leave. Also, this is a very old building so if you want to get drunk and loud, everyone will hear you. The walls are thin and noise carries very easily. Even normal walking can sound like an elephant is walking around on the floor above you at times. People need to be quiet and respectful of fellow guests. Also, there is no elevator, which means that you will have to haul your luggage up 1 to 3 flights of stairs yourself. If you can't go up and down a spiral wooden staircase, this hotel is not for you. If you have mobility issues, rowdy kids, or want a party atmosphere, look elsewhere. If you want a stay in a historic, atmospheric place with a taste of the old Venetian charm that Chania is known for, check out this place. FYI, there is a resident black cat, so please be respectful of her. She is not allowed into the rooms, but is free to go to the lobby and the rooftop garden. Guests are welcome to check out the garden too. We did and found it to be quite nice. Overall, we enjoyed our stay and would love to return in the future.
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Date of stay: June 2022
Value
Cleanliness
Service
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Response from eleutheria bitzanaki, Owner at Palazzo Di Pietro
Responded Jul 21, 2022
Thank you so much for taking the time to write such a detailed review! It is a great help for future guests to understand the real character of a historical building. Palazzo di Pietro is placed at a venetian part of the old town,and it is an important venetian palazzo, dated back to the 14 century,that makes it very special. You can experience the atmosphere of another era,and yes you'll have to be respectfull to the other guests as much as to the building.Each room is unique,it is not like a city style hotel,we kept the character of it being our family house for many centuries. We enjoy to introduce our guests to the real life of this city and help them to avoid all this turistic chaos...
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We had the most enchanting and inspiring experience at Palazzo di Pietro! From the very first step we took into this historical haven, we were greeted with warmth and treated to an exceptional level of care and attention. While it may not boast modern design, the hotel’s charm and unique character create an ambiance that transports you to a bygone era, making it a truly magical place to stay.
The meticulous cleanliness of the entire hotel is praiseworthy. Every small detail, from the beautifully adorned soft furniture to the elegantly designed carpets and decorations, is maintained to perfection. It’s evident that the hotel leadership and staff takes great pride in ensuring guests enjoy a spotless and inviting environment throughout their stay.
However, the crowning glory of Palazzo di Pietro lies in its remarkable customer service. From the moment we entered the lobby, we were made to feel like the most important people in the world. The staff and leadership genuine care and attentiveness made us feel welcomed and cherished throughout our visit. No request seemed too difficult for them, and they always made time to address our queries or simply engage in delightful conversations.
In a world where rushed interactions have become the norm, Palazzo di Pietro stands as a beacon of true hospitality, where guests are treated not as customers but as cherished friends. The dedication and passion are evident in every encounter, leaving a lasting impression on our hearts.
The hotel’s commitment to preserving its history and creating an inviting atmosphere reminds us to cherish the past while embracing the present with open arms.
Without a doubt, we will remember Palazzo di Pietro with a renewed sense of wonder and gratitude. It is a place that holds the power to ignite joy and appreciation for life’s simple pleasures. We wholeheartedly recommend this exceptional hotel to all those seeking not just a stay, but an uplifting and transformative journey. Palazzo di Pietro, a haven of magic, elegance, and impeccable service, truly redefines the meaning of hospitality.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Jul 30, 2023
Dear Tomas, Thank you so much for taking the time to review us, knowing that every minute of a holiday is precious! We always try our best and this is a reward for us. All of our guests are part of our family,the big family of Palazzo di Pietro, and like to make you feel like that. Looking g forward to welcome you back at the old port of Chania.
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I was a bit hesitant about booking this hotel since i needed to book for 3 nights, I was traveling solo, I do not speak Greek, I had never been to Crete and I had no idea what to expect but what a wonderful surprise this place is. The hotel is located in the middle of everything a first time tourist to Chania would want; restaurants, shops and just down the block is the beautiful Venetian port. I arrived and was greeted at the front desk by Eleutheria who was so warm and welcoming and put me completely at ease. The check in was fast, the room was in their main building and it is beautiful. As soon as I went in the room there was a place to sit, some treats in the refrigerator and a bottle of Raki for me to try. I was so taken back by the attention to detail. The exposed wood beams, the curtains, the pillar bed with flowers seem so old world yet very modern. The room is spacious with huge widows which can be opened for fresh air, the shower has excellent water pressure and the bed is super comfortable. Also the room has a small balcony facing the small street where I could sit and relax after a day of exploring. Eleutheria and the rest of her family that run the hotel are very charming and accommodating, it was a pleasure to spend a bit of time with them answering all my questions. I also want to give thanks to Eleutheria for the surprise birthday cake I received for my birthday which still makes me smile and made my stay truly special. Keep in mind this is a historical building and some things are old however it is very well preserved, this is what makes this place special. If you are looking for a place to stay and relax, where you can set as a home base to explore the west side of the island with all it’s archeological sites and beautiful beaches like I did then this is the place you want to stay. Thank you for such wonderful memories ❤️
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Date of stay: October 2021Trip type: Traveled with family
Room Tip:The location is in the old section of the city, no driving allowed. Park just outside of the town...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Owner at Palazzo Di Pietro
Responded Sep 8, 2022
Dear guest, thank you for your kind words,we always try to do our best,and this is a reward for us. All of our guests are part of our family,we like to make you feel like that and we are very glad we manage to do so! The old harbour at Chania is indeed a very beautiful place to be,all the seesights, the restaurants and the shops are walking distance and that is making your stay more easy and relaxing. We hope to welcome you back for more than three days and of course enjoy some more of our homemade rakomelo!
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Charming hotel in the heart of Old Town. Fantastic location, amazing check-in and check-out experience.
It was difficult finding spacious and nice rooms that could accommodate three people so it was a relief to find Palazzo di Pietro.
The fruit in the fridge available upon arrival was such a nice touch and allowed us to have breakfast in the room the next morning without having to shop first.
Eleutheria was amazing, welcoming and warm! Felt like we had a local mom!
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Aug 9, 2022
Dear Alia, Palazzo di Pietro has many different types of rooms and you've booked a really big one! We always try to do our best and make our guests to feel like home.Your kind review is a reward for us. Thank you.
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I cannot say enough wonderful things! We arrived by bus to Chania at around 9:30 at night and immediately got hopelessly lost. I called Eleutheria who answered right away. She gave us great directions but somehow we still got lost— chalk it up to jet lag?? She called me back wanting to make sure we were okay and upon hearing where we were she told us to stay put and actually came to get us! The room was beautiful, the shower pressure great, the roof garden even more beautiful. Small fridge in the room with dishes so it felt more like an Airbnb. Eleutheria was helpful when asked but never invaded our space. We had the air conditioning on the whole time so never heard street sounds. The crowds of Old Town are too much and this wonderful hotel was tucked away but only a 3 minute walk to the harbor. We stayed in room 7 which is a 3 flight climb but hey, we burned off calories! Absolutely nothing negative about this hotel.
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Date of stay: July 2022
Location
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Owner at Palazzo Di Pietro
Responded Aug 2, 2022
Dear Theresa, what a pleasure to read your positive feedback regarding your stay in Palazzo di Pietro! Indeed, our guests' experience is our highest priority and we are happy to know that we have accomplished to offer you a memorable stay.Enjoy the rest of your holidays at Krete. We are looking forward to welcoming you back again in our premises!
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the floors and ceilings are old wood with no rugs. can hear upstairs visitors clomping on the ceiling whenever they walked in the room, next door room, couple fighting loud all night, no hot water to shower, internet only worked for a minute or 30 secs at a time. if you want peace and quiet, not the place for you. booked for a week, but left next day and found a much more quiet and much better room with the Alia hotels for cheaper. no refund.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Jun 7, 2022
Dear Mark R., from the moment that you arrived at the reception i knew that this was going to be difficult... Palazzo di Pietro is a small family run hotel,two decades on business.We respect our guests and we try to make their stay as comfortable as possible,but there are some rules in order to keep a high quality of service. The ideal would be not to have to deal with insolent and mirthless people,but unfortunately this is something that a hotel can not avoid. So sorry, but this was a very bad experience for all of us here! p.s If you cannot find peace within yourself ,you will never find it anywhere else. Marvin Gaye Regards Eleutheria
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We stayed for 5 nights in this beautiful hotel, that has been existing for many centuries now and has been belonging to the same family. The hotel is in the heart of the Old Town of Chania, where everything is only a stone-throw away. The room is lovely with a small balcony that opens to the small street of Agion Deka.
The manager, Ele*******, is a lovely lady who explained us the history of the town, and also recommended us fantastic dining places, of which all proved to be a great one. The complementary wine and the fruit selection was very thoughtful and kind, and was very much welcome from our side 🙂.
One remark to mention, the building is beautiful, but old - this means that the walls are a bit thin and occasionally the neighbours can be overheard. Keep this in mind when booking. If it does not bother you, you will enjoy the place as much as we did.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Room Tip:Be sure to check the top floor and enjoy a glass of wine in the open air, and also meet Vuela 🙂
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from eleutheria bitzanaki, Ιδιοκτήτης at Palazzo Di Pietro
Responded Oct 19, 2021
Dear guest, Thank you for your kind review and rating. Palazzo di Pietro is a part of the history of the old town of Chania, it belongs to our family for many centuries... The last 20 years is a hotel and we want to share the atmosphere and the character of this very special building with all of you. We are more than happy to hear that you had enjoyed your stay with us, hope to be back someday! Grettinngs Eleutheria
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We stayed in one of the suites outside the hotel which directly overlooked the central street, really very nice and clean and equipped with numerous comforts. The owner is very kind and hospitable, she gives a little gift in the room every day such as chocolates, fruit, water and even a mini set of shower gel. The hotel also offers the possibility of going up to the roof to see the panorama open 24 hours a day. The gem on the cake is the owner's kitten named Voula, really cute
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello,
there is the groud floor suite,the junior suite on the first floor and one deluxe studio(the blue one) also on the first floor.The ground floor suite and the junior suite they have private entrance.
Thanks
Eleutheria
Hi there,
the historical centre where the hotel is placed is a pedestrian area.There are many parking places at the limits of the old city and the new city,these are some options:
PLATEIA CHORTATSON
PLATEIA MARKOPOULOU
PLATEIA 1866
There you'll have to pay
The only free/public parking area is PLATEIA TALO,at the west side of the old city.
There are more places to choose from in the Chania Town area.
ALSO KNOWN AS
palazzo di pietro chania, palazzo di pietro hotel chania
LOCATION
GreeceCreteChania PrefectureChania Town
NUMBER OF ROOMS
7
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