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Wyndham Grand Crete Mirabello Bay

Traveler (2146)
Room & Suite (381)
Pool & Beach (317)

About

#8 of 96 hotels in Crete
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Everyone needs a place to lay their weary head. For travelers visiting Agios Nikolaos, Mirabello Beach & Village Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Mirabello Beach & Village Hotel makes it easy to enjoy the best of Agios Nikolaos. Free internet access is offered to guests, and rooms at Mirabello Beach & Village Hotel offer a flat screen TV, air conditioning, and a minibar. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, a concierge, and a rooftop terrace. Guests of Mirabello Beach & Village Hotel are also welcome to enjoy a pool and a swimup bar, located on site. For travelers arriving by car, free parking is available. Close to some of Agios Nikolaos' most popular landmarks, such as Sky at Night (1.3 mi) and Europa-Statue (1.4 mi), Iberostar Mirabello Beach & Village Hotel is a great destination for tourists. If you like wine bars, Mirabello Beach & Village Hotel is conveniently located near Fysalida, Piazza All Day Cafe Bar, and Sevdas Traditional Cafenion. If you’re looking for things to do, you can check out Cretan Olive Oil Farm (0.2 mi) or Agios Nikolaos Church (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance. Iberostar Mirabello Beach & Village Hotel is sure to make your visit to Agios Nikolaos one worth remembering.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Secured parking
Parking
Internet
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Salon
Rooftop terrace
Baggage storage
Chapel / shrine
Concierge
Convenience store
24-hour front desk
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, French, Russian, German and 1 more
Hotel links
Visit hotel website

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
10Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
2,089Reviews
445Q+A
100Room tips
Traveler rating
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  • 26
Time of year
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Popular mentions
This is a good hotel but it changed hands earlier this year and the half board offer has been stripped back to the cheapest possible. The food is just dreadful. Apart from that so far the hotel is well maintained but there is a word that is often mentioned and that is ‘extra’. There is a lot of that. Location is good but we would not return. In no way is this 5 star. Lots of other guests we spoke to were not happy. If it recognises this feedback it will do well in future but for us it was a very disappointing stay in June 2019. Silly rule in the restaurant is no sandals for men (only) but shorts and t shirt however scruffy are ok. That’s a strange one as we go to dinner smart casual in Birkenstock’s
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Response from ZeusIntl, General Manager at Wyndham Grand Crete Mirabello Bay
Responded yesterday
Dear Guest, Thank you for staying at Wyndham Grand Mirabello Bay and for taking your time to rate your experience with us. We are deeply sorry to hear that the overall experience did not meet your expectations. Regarding the restaurant food, we are quite surprised from your review as this does not reflect the comments, we have had so far this year from our other guests. Any inconvenience that might have occurred during the first month of the opening of the new hotel has already been overcome and our guests are really satisfied with our services. Rest assured that we have taken all your comments on board and will look into them in greater detail with the concerned departments. We hope that despite the inconveniences we can welcome you back again in the future. Kind Regards, Aristeides Moustakas General Manager
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I stayed here for a week with my daughter in late July. We were given a spacious bungalow across from the hotel and it was really quiet. The hotel didn’t seem busy for the time of year. We stayed half board. There was a really good choice of food from the buffet with plenty of vegetarian options for my daughter. Service was good and the was lots of space on terraces as well as within the restaurant to eat. Staff were attentive although always very busy. There was a good choice of food for breakfast also. We had seen complaints in some reviews that the food was cold but while it could have been a little warmer, there was no problem. Our chalet / bungalow was cleaned regularly and we had no complaints about the busy cleaners who did a great job. There are stunning views from the hotels to the surrounding hills and mountains. There are also plenty of quiet spaces, but in general the hotel was very quiet when we visited. There was some really good entertainment - an amazing Cuban band and traditional Greek music and dancing. There are plenty of pools to swim in - the one at the chalets was very quiet, and there are another two near the beach. There are two beaches next to the hotel - one is sand and is enclosed by the hotel marina. There is a stony beach slightly further along. Both were very good. There are plenty of bars and restaurants attached to the hotel but there are also traditional tavernas only a short walk away. The local shop / convenience store is very good and the owners who run it are very friendly and helpful. Good selection of traditional Greek beers spirits and wines also. The hotel is in walking distance (1/2 hour) to the nearest town and there is a nice atmosphere there. Overall I cannot fault this hotel. Highly recommended.
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Response from ZeusIntl, General Manager at Wyndham Grand Crete Mirabello Bay
Responded yesterday
Dear Guest, Let us thank you for recommending the New Wyndham Grand Mirabello Bay after the experience you had with us! We are glad to know that you were really satisfied with our hotel location and views, the restaurant food, our helpful staff and the premium facilities. Thank you for the detailed review on Trip Advisor and we look forward to welcoming you back very soon. Kind Regards, Aristeides Moustakas General Manager
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The service that we received, especially from the front desk (Maria and her team), was excellent. We arrived early in the morning and the check-in was quick and efficient. All the reception team, at any time of the day, had a smile and a welcoming personality. They dealt with any question or issue very quickly. For example, our safe batteries were running low and the reception team literally within minutes sent one of the hotel's staff to change them. Cleaning of the room was done every day. All the cleaners that we saw were pleasant. We were given fresh towels, including beach towels, every day, at no additional cost. We had two rooms. They were spacious for two people in each room and included a bath (with shower facilities), toilet, wash basin, a couple of large mirrors, hairdryer, iron, sofa, wardrobe, mini-bar and a TV. We stayed on the fourth floor and never waited long for a lift. We booked Full Board Plus which included all three meals and a good selection of drinks at each meal. The food was fresh and there was plenty of choice. The catering staff and the waiting staff were friendly and the hotel even assisted us regarding allergies. The food description was in English and Greek. If you were unsure of the ingredients the staff were there to help. The hotel has two swimming pools and every visit that we experienced they were kept clean. There were always enough sunbeds (four of us) without having to reserve them. One of the pool bars was run by Alina, who was always smiling and greeting her customers (the same could be said for every employee that we had contact with). The hotel also had sunbeds and sofas by their beach. They were busier but there was always space. The beach front was also kept clean. We experienced evening entertainment which I understand is at least three times a week and included, a pianist, Greek dancers and a Jazz night. These were well received. The grounds were spacious, always kept clean and even included a small church and a cave. The hotel is situated a 5 minute taxi ride (6 euros) from Agios Nikolaos. The walk down to the town takes approximately 30 minutes. We would like to thank the management and staff of the hotel (especially Maria the Front Desk Reception Manager), for making our stay comfortable and welcoming. It is the second time that members of our family have stayed here and would not hesitate to stay here again if we re-visited this side of the island.
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Response from ZeusIntl, General Manager at Wyndham Grand Crete Mirabello Bay
Responded yesterday
Dear Guest, Let us thank you for recommending the New Wyndham Grand Mirabello Bay after the experience you had with us! We are glad to know that you were really satisfied with our hotel location and views, the restaurant food, our helpful staff and the premium facilities and entertainment. Thank you again for your detailed review and the perfect rating and we look forward to welcoming you back very soon. Kind Regards, Aristeides Moustakas General Manager
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A stunning hotel outside the beautiful town of agios nikolaos with stunning and recently refurbished and cozy rooms! Our view was amazing and me and my wife enjoyed the lovely food and hospitality of Mirabello hotel, a big thanks to Nikos for taking care of us and making our stay more enjoyable.
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Response from ZeusIntl, General Manager at Wyndham Grand Crete Mirabello Bay
Responded yesterday
Dear Guest, Let us thank you for recommending the New Wyndham Grand Mirabello Bay after the experience you had with us! We are glad to know that you were really satisfied with our hotel location and views, the restaurant food, our helpful staff and the premium facilities. Thank you again for your review and the perfect rating and we look forward to welcoming you back very soon. Kind Regards, Aristeides Moustakas General Manager
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Visited for two weeks in June “ upgraded” to village across the road, very quiet and overlooked large pool with open bar, 30 seconds from reception. Room was large, very clean and regularly cleaned each day. Reception staff very helpful, manager always on hand and very approachable. Food was excellent with great choice, two alternative restaurants ( recommend lunch at the pool bar restaurant) Alina at pool bar particularly helpful and pleasant with lots of good advice and great service, very hard worker. Entertainment was good ( two nights per week) The town itself is a 30 minute nice walk downhill with a 6 Euro taxi return. Town is beautiful surrounding the lake with good bars and restaurants, no rowdy crowds only negative comment is that live music is rare. Would definitely use this hotel and resort again.
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Response from ZeusIntl, General Manager at Wyndham Grand Crete Mirabello Bay
Responded yesterday
Dear Guest, Let us thank you for recommending Wyndham Grand Mirabello Bay after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our restaurant food, our helpful and attentive staff and the amazing rooms and facilities. Thank you again for your perfect rating and we look forward to welcoming you back very soon. Kind Regards, Aristeides Moustakas General Manager
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PRICE RANGE
$126 - $516 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar mirabello beach & village hotel agios nikolaos, iberostar mirabello beach and village, iberostar agios nikolaos, iberostar hotel mirabello village
FORMERLY KNOWN AS
Mirabello Beach & Village Hotel
LOCATION
GreeceCreteLasithi PrefectureAgios Nikolaos
NUMBER OF ROOMS
311
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