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Santa Marina Hotel

Booking.com$49*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Santa Marina Hotel
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553 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Reviewed December 19, 2016

What You see: Ooooh it's fine. Clean, near to the beach but... They didn't answer my e-mail about the room. I wanted in new part of the hotel and I get in old. They really should renovate this part of the hotel because it's not like 3* but like 2* and it's very bad 2... Staff very friendly what's big...

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Helpful?
1Thank Paulina Ś
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, First of all we would like to thank you for your review. The hotel's location is indeed ideal sharing the distance to the beach and the city center. We are really sad that you haven't enjoyed your accommodation at Santa Marina. We have made many renovations to our hotel during the winter bringing all areas up to date....

Reviewed November 6, 2016 via mobile

Four of us stayed here for a week.. hotel is clean and well maintained.. the food was varied and normally very nice... staff friendly and helpful.. the pool is quite small but the beach is literally a minute walk.. It's very well situated and I would definitely stay here again.

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Helpful?
1Thank ronniexx31
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Portsmouth, United Kingdom
Reviewed October 26, 2016

Good all round hotel good food and pleasant staff always on top of there job.Rooms were clean although not huge but big enough.Room maids always pleasant and helpful.The hotel was in a very good position for the beach harbour and shops and plenty of night life.

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Helpful?
Thank coop531
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words. We are glad that you enjoyed your accommodation at Santa Marina hotel. We hope to have you with us again soon. Best regards, The management Team

hamilton scotland
Reviewed October 26, 2016

Just back from this hotel,it's a bit dated,and rooms could be brighter. 1)Bed in room like sleeping on a slab,carpet looking tired,and bath hasn't been cleaned for god knows how long.On a plus side there's plenty of drawers to put small clothes in,but very few coat hangers for trousers shirts & dresses . 2)Food,this is the 1st time i have...

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Helpful?
2Thank theateam43
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear Guests, We are sorry that you haven't enjoyed your staying with us. All of our rooms are carefully cleaned every day in a thorough manner. We are used to be praised for our cleanliness and it came to us as a shock that you weren't happy with our housekeeping. We will look after your report and we will do...

Reviewed October 19, 2016

I stayed at this hotel for 2 weekends and have nothing bad to say actually.It is located near the lake of Agios Nikolaos, the staff was very gentle and at your assistance around the clock. The food was really nice with a lot of options and the cocktails of the bar were fantastik. I highly recommend this hotel especially for...

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Helpful?
1Thank Stelios K
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Luton, United Kingdom
Reviewed October 18, 2016

This hotel is right next to the Marina, close to various beaches, to the lake, local bars and restaurants, great location. For the money we paid for our 1 week AI vacation we received everything we expected and more. The hotel itself is average, we were in the Apollo wing, which is a little further from the main building, but...

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Helpful?
Thank Ágnes F
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Reviewed October 10, 2016 via mobile

I was there for 10 days with my family,the hotel was good and in the town,very carefull,the rooms was cleaning every day ,we spend 10 amazing days,we want to say big thank you to flavio and andreas,they was always happy and very very friendly,thank you for everything guys see you soon!!!!

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Helpful?
Thank Costantinos R
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Tattershall
Reviewed October 9, 2016 via mobile

This was our second trip to the Santa Marina this year and it did not disappoint. We stayed in the main building on our first visit and the annex this time... there really wasn't much difference. The cleaning staff were fantastic!! Our room was magically cleaned and tidied everyday. We had a couple of maintenance issues shower not staying up...

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Helpful?
Thank Marie1808
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed again your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you...

Reviewed October 6, 2016

Hello, our experience in this hotel was the best, the top. Thanks to Petros,Andreas and Flavio for treated us like we was their best friends! The hotel is good, the pool too and also the rooms :) U should visit this place !

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Helpful?
Thank Cristian L
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

Reviewed October 4, 2016

Been there for a week and it was great! The service members are so kind and polite, and always willing to chat with guests, not only about city attractions. Location next to the beach, great food, and cats! Cats everywhere! If you like being surrounded by friendly people, if your first thought after getting out of bed is to have...

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Helpful?
Thank Gosia L
CosmhotelAM, Management Team at Santa Marina Hotel, responded to this review

Dear guests, Thank you for your kind words and for taking the time to share your experiences on Tripadvisor We are glad that you enjoyed your accommodation at Santa Marina hotel. Our dedicated personnel is doing everything possible to keep our guests happy, and we are glad that you acknowledge it. We will be very happy to have you again...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
SANTA MARINA HOTEL, 3* superior , is situated in Agios Nikolaos of Crete, one of the most popular and prettiest resorts in Greece. Convenient for demanding business and leisure travelers. Located at a privileged position in the center of the city, only 600m away from the beautiful lake of Agios Nikolaos and only 50m from a sandy beach. The hotel consists of 198 rooms in 2 buildings The main building consists of 126 elegant rooms, fully equipped to meet the needs of the most demanding customers. Each room is furnished with a private bathroom, 110/220 volts for razors, balcony, hairdryer, A/C centrally controlled, direct dial telephone, mini fridge, music channel and satellite TV. All rooms have free cable internet connection. In the lobby there is free WI-FI. Non smoking rooms can be provided upon request. The second building, of 72 rooms, is 40 m away from the main building, opposite of the hotel , has same facilities but also individual A/C, free WI-FI, sat. TV 32", safe in the room, café-bar, and recently renovated modern rooms. All services(reception, meals, swimming pool, main bar) are provided in the main hotel building SANTA MARINA HOTEL also has a warm and elegant lobby-bar, beautiful outdoor bar, indoor & outdoor main restaurant surrounded with plants and trees, TV corner, reception lounge, safe deposit boxes at the reception (charged), internet corner (charged), playroom with various games and billiard, elevator, swimming pool and a sun terrace with sun-beds (FOC) ... more   less 

Additional Information about Santa Marina Hotel

Address: 4 Roussos Kapetanaki, Agios Nikolaos, Crete 721 00, Greece (Formerly Apollon Hotel)
Location: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: $34 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Marina Hotel 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Booking.com, Travelocity, Cancelon, Priceline, Cheap Tickets, Bookgreece.com, TripOnline SA, HRS and HotelQuickly so you can book your Santa Marina Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Marina Agios Nikolaos
Santa Marina Hotel Crete/Agios Nikolaos
Hotel Style:
#7 Spa Hotel in Agios Nikolaos
#9 On the Beach Hotel in Agios Nikolaos
#18 Family Hotel in Agios Nikolaos
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Questions & Answers

Here's what travelers have asked, with answers from Santa Marina Hotel staff and other travelers.
26 questions
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Questions? Get answers from Santa Marina Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room 240 has double bed...shower (no bath) overlooking pool. Our first room (305) was on noisy street side”
650jjbb, 1 week ago | Read review
“Rooms overlooking the pool are quieter.Have stayed in both the main hotel and annex and enjoyed both.”
Q9098WNjohnh, 3 weeks ago | Read review
“The single tip I can give you is to choose (if you are able to) a room in the main building - the minimum confort”
  • The ceiling of the bathroom, photographed through planks
  • This is how the 3rd bed from the room looks like - you can't sleep on it because of the back pai
  • The shower curtain
  • The ceiling of the bathroom
  • The
  • The sink mask, made from cast
  • This is how the 3rd bed from the room looks like - you can't sleep on it because of the back pai
  • View from room...
Carpaticus, Jan 10, 2017 | Read review
“choose a room overlooking the garden and pool, not on the street”
60andjelkam, Sep 23, 2016 | Read review
“Stay at another hotel!”
  • Bathroom door was cut so that the door could be shut
  • damaged electricity card slot
  • electricity card slot broken and too close to the door, obvious break-in signs
roxng, Aug 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$49* /night
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HRS.com$95
Travelocity$84
Hotels.com$84
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Prices are for 1 room, 2 adults
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