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Santa Marina Hotel Crete

Traveler (619)
Room & Suite (226)
Pool & Beach (102)
Overview
4 R.Kapetanaki street, Agios Nikolaos, Crete 72 100 Greece See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Reviews (774)
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333 results
Traveler rating
128
99
57
27
22
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LanguageEnglish
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128
99
57
27
22
Show reviews that mention
All reviews ammos beach second building lady on reception cleaned every day inclusive bar clean hotel local spirits beautiful lake restaurant staff small pool air conditioning wi fi fussy eater bars and restaurants clean towels plenty of choice waiting staff
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1 - 5 of 333 reviews
Reviewed November 6, 2018

Staff were brilliant, vey poor all inclusive drink allowance; only Ouzo, Raki and Brandy available in spirits, red, white and rosy cheap wine, beer and some local soft drinks. Food repetitive and bland however fair selection and you wouldn't starve, deserts were nice.More

Review collected in partnership with Jet2holidays
Date of stay: October 2018
Thank joy e e
Response from CosmhotelAM, management team at Santa Marina Hotel CreteResponded 2 weeks ago

Dear guests, First of all, we would like to thank you for your time taken to review our hotel. Our staff always do their utmost to keep our guests happy and content, and we glad that you acknowledged it. Furthermore, we would like to mention...More

Reviewed October 31, 2018

Santa Marina.. I'm really trying hard to put into words how we found the Hotel, I suppose the first impressions is the best start, the transfer coach dropped us off 50 yds from the hotel, so a two minute walk we was in the hotel,...More

Date of stay: October 2018
Thank mushroomgeoff
Response from CosmhotelAM, Management Team at Santa Marina Hotel CreteResponded 2 weeks ago

Dear Guests, We would like to thank you for your the time taken to share your experiences on tripadvisor. Santa Marina's location is ideal as it shares the distance between the beach, the city center, and the famous lake Voulismeni. You can find everything needed...More

Reviewed October 31, 2018

We arived at the hotel,booked through holiday gems,at reception we were asked to pay 21 euros for tax which we were not told about,we were given a room in the annex over the road from the balcony we had a veiw of a disused swimming...More

Date of stay: October 2018
Thank Quest37002679533
Response from CosmhotelAM, Management Team at Santa Marina Hotel CreteResponded 2 weeks ago

Dear Guests, We would like to thank you for your kind words and your comments on how to improve our facilities and services. We take them at heart as through the eyes of our guests we can only make our hotel better. Accommodation Tax is...More

Reviewed October 27, 2018 via mobile

To begin with, hotel is greatly located in center of nice city of Agios Nikolaos. There is a little sand beach just across the street, close to some pubs. Hotel itself may not be the most luxurious or spectacular, but the overall atmosphere was very...More

Date of stay: September 2018
1  Thank Rytis N
Response from CosmhotelAM, Management Team at Santa Marina Hotel CreteResponded 2 weeks ago

Dear Guests, We would like to thank you for your kind words and the time taken to share them on tripadvisor. Our location is ideal as it shares the distance between the beach, the city center, and the famous lake Voulismeni. You can find everything...More

Reviewed October 17, 2018 via mobile

With regards to the hotel itself, it had friendly and welcoming staff who made our stay very pleasant. The rooms were of a decent size and well preserved and clean. The food which was offered was of good quality and the portions were very satisfactory....More

Date of stay: July 2018
1  Thank williamswimming
Response from CosmhotelAM, Management Team at Santa Marina Hotel CreteResponded October 27, 2018

Dear Guests, We would like to thank you for your kind words for your special recognition to Roger & Ilias. We would love to see you again on your next visit in Agios Nikolaos. Best regards, The management Team

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About
Amenities
Top amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Wheelchair access
Airport Transportation
Breakfast included
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$43 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Agios Nikolaos
#13 Luxury Hotel in Agios Nikolaos
#16 On the Beach Hotel in Agios Nikolaos
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$43 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Agios Nikolaos
#13 Luxury Hotel in Agios Nikolaos
#16 On the Beach Hotel in Agios Nikolaos
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveler (619)
Room & Suite (226)
Pool & Beach (102)
Dining (93)
Amenities (3)
Nearby
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Questions & Answers
Ask a question
gateshead-lass84
July 24, 2018|
AnswerShow all 2 answers
Response from CosmhotelAM | Property representative |
Dear guests, You can get an iron from the reception upon request. Best regards
0
Votes
Rachybee123
July 9, 2018|
Answer
Response from CosmhotelAM | Property representative |
Dear guests, First of all thank you for choosing Santa Marina Hotel for your accommodation. The late check-out is subject to availability and you have to arrange it with our reception upon arrival. Furthermore the cost... More
0
Votes
adysingh237
June 25, 2018|
AnswerShow all 2 answers
Response from CosmhotelAM | Property representative |
Dear Sir, There are 2 main airports on the island of Crete, one in Heraklion and one in Chania. From Heraklion the distance is 70Km, roughly an hour of car driving or 2 hours by bus , whilst from Chania the distance is more... More
0
Votes
Room Tips
"some rooms are probably better than others"
mushroomgeoff
Oct 31, 2018
Read review
"Can't say really but the annex over the road was quiet."
Quest37002679533
Oct 31, 2018
Read review
"Go on line for specials such as half board / mine was non refundable with booking.com"
carollG7231MG
Aug 3, 2018
Read review
"Probably less noisy over the street!"
X3201HEdavidw
Jul 21, 2018
Read review
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