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Hermes Hotel

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699 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Glasgow, United Kingdom
Reviewed October 15, 2016

We have just returned from a Jet2 wks holiday at the Hermes. It is a solid hotel built to withstand earthquakes. The room & facilities were well kept & we had a sea view on the 6th floor which did not get too much sun. However,there were plenty of places for direct sun. It is well located as it was...

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Helpful?
Thank Margaret M
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Margaret M , I would like to thank you for choosing our hotel for your holiday! I am pleased that we left a positive impression with you and that you enjoyed our hospitality. The issue noted please be sure that it will be under consideration. Looking forward to seeing you on your next visit to Agios Nikolaos. Untill then...

Sleaford, United Kingdom
Reviewed October 13, 2016

We have just returned from another wonderful holiday in Aghios Nikolaos staying at this super hotel. The hotel is in a lovely location overlooking the sea, The rooms are very spacious, and very clean. Excellent choice of food and staff are so friendly and helpful. Thank you once again for a perfect holiday.

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Helpful?
Thank Monty1948
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Monty1948, Super review!! Thank you for it and for pointing your positive experiences of our food, services and staff! Feedback like yours gives us necessary “fuel” and energy to keep on with hard work and make our guests’ experience in Dessole Hermes one they can remember with a smile!! I hope to welcome you again in our hotel for...

Bexleyheath, United Kingdom
Reviewed October 12, 2016

We have just got back from a wonderful holiday. The hotel is lovely, very clean, staff are lovely and helpful. Rooms are good but could do with updating but saying that they are spotlessly clean, with clean towels and sheets. Food in restaurant is excellent and a varied choice, my only criticism is that it needs to be a bit...

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Helpful?
Thank Kim L
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Kim L, I am so happy to hear that you had a lovely holiday and you enjoyed our hospitality and cleanliness. Feedback from guests like you inspire all of us here to continue with what we do best...spreading the Cretan spirit and making our guests feel welcomed. Thank you so much for this review and looking forward to welcoming...

Oswestry
Reviewed October 11, 2016

The reception were very nice - our room was on the side could sea from the balcony on 4th floor. The room was big and the beds were comfortable and very clean. The bathroom was tired. The food was quiet nice with Indian, barbecue, Italian - the dining was good. The swimming pool was lovely and the sun bar was...

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Helpful?
1Thank JME138
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear JME138, Thank you so much for this positive review. I am happy and proud to know that your stay with us was pleasurable and you enjoyed our cleanliness, buffet and the hospitality of our staff. Thank you for choosing to spend your holiday with us and hope to see you again soon. My warmest regards Ritsa Pediaditi Front office...

north wales
Reviewed October 11, 2016

we stayed for a week 5th sept hotel in lovely location we had a sea view also very clean & food was nice drinks were acceptable the pool bar was great for lunch the harbour is a must beautiful at night we went out most nites for a few drinks our only down side was the hotel is very quiet...

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Helpful?
Thank caravanNorthWales
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear caravanNorthWales, I would like to thank you for taking the time to share your experience of your recent stay at Dessole Hermes. Your positive comments regarding our location, food and hospitality of our staff is much appreciated and encourage us to keep on with hard work. I hope to give us the chance to host you again in the...

Nizhny Novgorod, Russia
Reviewed October 11, 2016

Our suite was surprisingly gorgeous. But the main course - a view from this penthouse. Photos attached. The food is excellent !!! Eating in these restaurants as Karnadzhio, Avli Taverna and others, but the hotel food is not worse than these restaurants. Those meals in the restaurant of the hotel was at a good level, such as lamb stew or...

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Helpful?
Thank Alexander K
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Alexander K, Thank you so much for this positive review regarding your recent stay at our hotel. Really glad that you enjoyed the location, the amazing view and our buffet. We encourage you to return one day and give us the chance to welcome you again. Warm Regards Ritsa Pediaditi Front office manager

Ripon, United Kingdom
Reviewed October 11, 2016

The hotel is in a wonderful location and the sea view rooms give a panoramic view of the bay and harbour. The staff all give excellent service and nothing seemed to be too much trouble for them to resolve. The all-inclusive package offers amazing value for money. The only small niggles were the occasional noise from the entertainment area by...

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Helpful?
Thank Janet C
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Janet C, I personally thank you for sharing your experience of your recent stay at our hotel. Really glad that you enjoyed the location, the amazing view and the hospitality of our staff as we all strive for a memorable holiday. As Hotel Hermes is a city hotel we don't have a private parking but the guests can leave...

East Sussex, United Kingdom
Reviewed October 9, 2016

My wife and I have just returned from our second visit to the excellent Hermes hotel. As was the case last year, everything was of a very good standard. However, the management have 'raised the bar' this year with the appointment of a new 'Head Chef' who has introduced new and interesting menus along with food of the highest quality....

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Helpful?
Thank ColinLee125
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear ColinLee125, Waaaoo what a fabulous review!! Thank you sincerely! I am so thrilled that you enjoyed your stay with us once again and thank you for sharing your impressions, highlighting our hospitality, but most of all thank you on your kind words about our staff. Really appreciate the “first hand” information providing to the perspective visitors at Dessole Hermes....

Liverpool
Reviewed October 8, 2016

Check in very smooth Location perfect for town and beaches Try and avoid 1st floor. Very noisy. Buses, bars, and car hire office below you, We had room 141. Sea view but too noisy Breakfast lovely, very busy. Stayed end september Did not use pool as no sun beds after 830 and sun beds were all over the terrace. Could...

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Helpful?
Thank Julie T
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Julie T, I would like to thank you for your candid review. Regarding the inconvenience of the noise I assure you that if you were informing the reception we could have given a room on a higher floor. The issues noted will be under consideration for improvement. I hope to give us the chance to host you again in...

Sunderland, United Kingdom
Reviewed October 1, 2016

This hotel was fabulous, the food was astounding, something different every night and.barbecues twice a week, we had a sea view rooms, views are fabulous and plenty going on, it is a central location, and Spinalonga the lepor colony was my favourite boat trip, if anyone has read the book The Island by Victotia Hislop, it's well worth a visit,...

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Helpful?
Thank Pauline G
Dessole-Hotels, Υπεύθυνος Ρεσεψιόν at Hermes Hotel, responded to this review

Dear Pauline G, Thank you very much for your wonderful comments regarding your satisfaction with our hotel as our first priority is to provide the best customer service and hospitality!! I am personally thankful for your kind words.Such reviews are much appreciated! We will be happy to have the pleasure of welcoming you again in the near future. Cretan regards...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more   less 

Additional Information about Hermes Hotel

Address: Akti Koundourou 17, Agios Nikolaos, Crete 721 00, Greece (Formerly Dessole Hermes)
Location: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Price Range: $77 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hermes Hotel 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete/Agios Nikolaos
Hermes Agios Nikolaos
Hotel Style:
#5 Family Hotel in Agios Nikolaos
#6 On the Beach Hotel in Agios Nikolaos
#6 Luxury Hotel in Agios Nikolaos
#9 Romantic Hotel in Agios Nikolaos
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Questions & Answers

Here's what travelers have asked, with answers from Hermes Hotel staff and other travelers.
62 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We got a very worthwhile sea view as per a request although there was no additional payment for this - so it's probably worth asking”
VicE66, Dec 14, 2016 | Read review
“Floor 5 is 1/2 a floor above the restaurant and a floor above the clubroom.”
cenddylan, Oct 24, 2016 | Read review
“Sea view rooms are best”
Rockandroller, Oct 19, 2016 | Read review
“Rooms with a sea view”
MarionAve66, Oct 19, 2016 | Read review
“A sea view is a must. Rooms on 5th floor are above the Ikeros bar where the evening entertainment takes place”
ptgblue, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question