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Serita Beach Hotel

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Serita Beach Hotel
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1,375 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Dundee, United Kingdom
Reviewed 2 weeks ago

The information I have is that Serita Beach is no longer a property managed or run under the Mitsis wing,although it recently had an upgrade its a nice hotel in a nice location near the Mitsis Laguna resort

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Thank 34,567,659
Tonbridge, United Kingdom
Reviewed 4 weeks ago via mobile

We had a really great time at the serita beach hotel. We arrived at about 11.30 pm and were told to relax have a drink and something to eat before checking in as the bar closed at midnight. Which was great! We were then shown to our rooms. We had 3 rooms. Two were together on the first floor and...

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1Thank JoPaull
Reviewed 5 weeks ago

We had a fantastic 10 night stay at this hotel. The staff were helpful and friendly, the rooms clean and plenty of choice for food. The buffet had some lovely food but what really made our stay was having the choice to dine in the a la carte restaurants as many times as we wished. All three restaurants did amazing...

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1Thank Lianne S
Reviewed November 1, 2016

We had a great one week stay in this hotel. Generally found the staff very helpful, food in the buffet was very tasty & kept fresh & the 3 restaurants onsite were great too. If you are gluten free let them know in the Italian restaurant as they can get in Gluten Free pasta. Hotel had a lot of activities...

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2Thank donnyt1
Dorset, United Kingdom
Reviewed October 28, 2016

This was a really super complex the staff were amazing .I cannot see why anyone could complain about the food when there was such variety of choices and also three separate restaurants for lunch or dinner if you wanted waitress service.The children particularly loved really good quality ice cream on tap and crepes freshly made as well.Everywhere was kept spotlessly...

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1Thank Teresa C
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I was very happy to read your positive feedback and that our quality of services and facilities exceeded your expectations. All of the team at the Serita Beach take great pride in delivering the service that we are working for. I sincerely hope that I will have the pleasure to personally welcome you on your next stay. Best...

Reviewed October 24, 2016

We spent one week in this hotel during September this year. Great place, very clean rooms, with nice, helpfull staff. Amazing food but what is the most important, crew from restaurant was more then friendly. We would like to send big hug to Michalis, you made every meal special and service was just perfect. Greets from Poland! Magda and Piotrek

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Thank Magdalena B
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you, enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you...

Bolton
Reviewed October 20, 2016

We went the first two weeks in October 2016 on our honeymoon and chose this hotel, because we are Mitsis hotel fans. The hotel was as expected very clean and the staff was superb and very friendly. The food in the main restaurant is very good and although my partner is vegetarian, he always found delicious things to eat. The...

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1Thank Powerpet
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest Thank you very much for your review and for your kind words regarding your stay at the Serita Beach. I was pleased to read that you have enjoyed your stay with us. We looking forward to welcoming you back to our Hotel Best Regards

Port Macquarie, Australia
Reviewed October 16, 2016 via mobile

6 Star Service....Yes you have read this review title correctly. 6 star service is what you get when you stay at Serita Beach Hotel. Annastasiadis and his magnificent team will have you wanting to stay forever. When we checked in Anna and Anita set the standard for the awesome customer service that awaited us. Kostas (matre'd Hotel), Anastatia and there...

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2Thank SuiteAsOuzo
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you, enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you...

southampton
Reviewed October 14, 2016

Room was very nice overlooking pool and beach,plenty of room with a balcony,hotel was very nice and the food was excellent ,all the staff were very friendly and helpful and very hard working.the main restaurant is very clean and tidy with the staff very helpful,If you wanted to sit out side on the terrace for a meal all very nice...

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Thank leesoton
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Please rest assured that we will address the point of your dissatisfaction with our hotel team. Once again thank you very much...

Ramat Gan, Israel
Reviewed October 14, 2016 via mobile

Just been there for 4 night. Horrible food, lots of it and the worst ever! The sushi resturant and Italian resturant are very basic. Rooms r OK. Entertaining stuff cute and try very hard to put a smile on the guests faces. All other workers r always upset at someone or something.

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Thank Danna M
Dimitris A, Διευθυντής at Serita Beach Hotel, responded to this review

Dear Guest, Τhank you for taking the time to post your feedback from your recent stay at the Serita Beach. We value all our Guests' comments and we take them under serious consideration in order to improve the services we provide and achieve nothing less than 100% Guest Satisfaction. Best regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to Serita Beach Hotel in Crete, Greece Serita Beach Hotel is a luxurious 5 star hotel for beautiful all inclusive holidays in Crete The Serita Beach Hotel is located on the beach in the picturesque and uncommercialised resort of Anissaras. The Hotel is painted in bright pastel colours and offers everything you need for a relaxing holiday experience. ... more   less 

Additional Information about Serita Beach Hotel

Address: Anissaras, Hersonissos, Crete 70014, Greece (Formerly Mitsis Serita Beach Hotel)
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $97 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serita Beach Hotel 5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Hotel Serita Beach
Serita Beach Resort
Serita Beach Crete
Serita Beach Hotel Crete/Anissaras, Greece
Hotel Style:
#2 Luxury Hotel in Anissaras
#3 Romantic Hotel in Anissaras
#4 Family Hotel in Anissaras
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Questions & Answers

Here's what travelers have asked, with answers from Serita Beach Hotel staff and other travelers.
130 questions
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Questions? Get answers from Serita Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“sea view in the main building”
 of 5 bubbles 987liannes, 5 weeks ago | Read review
“We were in an upper room which seemed quieter”
 of 5 bubbles B5356IJteresac, Oct 28, 2016 | Read review
“Main building with sea and pool view has no sun, rooms on the other side with view on car park and mountains have sun all day”
 of 5 bubbles Powerpet, Oct 20, 2016 | Read review
“Higher floors for the views.”
 of 5 bubbles leesoton, Oct 14, 2016 | Read review
“Most bungalows are facing the sea and are slightly bigger than the hotel rooms. There are some steps around the hotel.”
 of 5 bubbles linda2107, Oct 12, 2016 | Read review
5 of 5
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