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Mitsis Serita Beach Hotel

Certificate of Excellence
Anissaras, Hersonissos, Crete 70014, Greece
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Mitsis Serita Beach Hotel
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1,250 Reviews from our TripAdvisor Community

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Showing 834: English reviews
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel was spotless, cleaned every day and throughout the day it was monitored. Any requests made to housekeep were dealt with quickly and no questions asked. The staff were all very friendly, happy and greeted us all like we were family but also professionals at their jobs. I can't fault all the staff, they were always happy, made jokes... More 

Helpful?
Thank Hasumati-Marti O
Portland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have returned to Serita Beach10 or 11 times. We have stayed in different "bungalows" and each time the accommodation has been first class. The restaurant staff have been fantastic and the food amazing. As a diabetic I had no trouble finding enough and more to satisfy me. This year the animation team were particularly good. If you want to... More 

Helpful?
1 Thank PortlandTowncrier
Bucharest, Romania
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We have arrived to this resort interested in the Greek way of handling a summer vacation. Overall experience was OK. The personnel - excellent trained and willing to make you feel an important customer. The food - tasty, well done, mostly greek style - enough and diversified. The drinks - enough and diversified - do not expect refined tastes. The... More 

Helpful?
1 Thank Cristian N
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about Mitsis Serita Beach. We are very pleased that you had an enjoyable stay at our hotel. We wish you all the best! Best regards, More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

1. Took my disable father with us and we found everything was very accesible to him while he was in his wheelchair. There are slopes everywhere and the staff were always around to lend a hand. 2. Hotel was beautiful 3. Staff were very helpful, friendly and lovely. All were genuine, gentle people. 4. Food was great. - They had... More 

Helpful?
Thank Sapna O
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived late at night and they had food for us kept by. Our room was a sea view room which had an amazing view of the whole hotel. The location of the hotel was fantastic and it was right next to the beach. The life guards on duty are always looking our for everyone and also people in the... More 

Helpful?
2 Thank ChloeMcG100
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our team members. We hope we will have the opportunity to welcome you back to the Mitsis Serita Beach in the near future. Best... More 

Erkrath, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel and the team are very nice and friendly. There is 4 restaurants (one buffet, one Italian, one Asian and one Grec). All the restaurants are delicious. For me my favorite was the Italian one, with a beautiful seaview and a very nice waiter... All the personal are exceptional and very kind with the children. I really recommend this... More 

Helpful?
2 Thank Arnaud_BNI
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you very much for your letter and for your kind words regarding your stay at the Mitsis Serita Beach. I was pleased to read that you have very much enjoyed your stay with us and that you found everything of a high standard. I would also like to thank you for your positive comments about our team... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a week stay at Mitsis Serita Beach and can honestly say that all four didn't want to go home. We arrived mid afternoon after travelling all day and were greeted by friendly reception staff. They asked us if we wanted to go and eat first before checking in as the restaurant was closing soon and... More 

Helpful?
1 Thank Holiday_lover0077
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience with us concerning your recent stay at the Mitsis Serita Beach. It was a real pleasure having you as our guests and we were delighted to read that you have very much enjoyed your stay with us. Our aim always been to provide the best possible service and facilities to... More 

Beccles, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We again went to a hotel of the Mitsis group (5* hotel and that means 5* in every sense) in May this year for a week. This time it was the Mitsis Serita Beach Hotel in Crete (making it the 6th hotel in the chain we have visited. Once again we were not disappointed and the quality and standard of... More 

Helpful?
1 Thank John S
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is very clean and attractive! Staff are extremely friendly and helpful, food is plentiful in the main buffet with additional Asian, Italian and Greek restaurants which are superb - would certainly recommend to our friends and family .

Helpful?
Thank Paul F
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Mr. & Mrs. Foster, Thank you for taking the time to post your comments about your stay at the Mitsis Serita Beach. We are very pleased to read that your stay with us was a very pleasant experience and we look forward to welcoming you back again. Best Regards More 

Eastbourne, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is spotless, pleasing to the eye and has very friendly and helpful staff! Top staff were Chrissy by the bar (who I would love to keep in touch with) Anastasia at the buffet restaurant, Kosta and Andonis who were the late evening reception/assistance staff, but I have to say all staff are friendly and helpful. The food in... More 

Helpful?
1 Thank Julie A
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about Mitsis Serita Beach. We are very pleased that you had an enjoyable stay at our hotel. We wish you all the best and we look forward to welcoming you back! Best regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Serita Beach Hotel

Address: Anissaras, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $83 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Serita Beach Hotel 5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Hotel Serita Beach
Serita Beach Resort
Serita Beach Crete
Serita Beach Hotel Crete
Mitsis Serita Beach Hotel Crete/Anissaras, Greece
Hotel Style:
#3 Romantic Hotel in Anissaras
#3 Luxury Hotel in Anissaras
#4 Family Hotel in Anissaras
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