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Mitsis Serita Beach Hotel

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Mitsis Serita Beach Hotel
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1,330 Reviews from our TripAdvisor Community

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Showing 873: English reviews
Benfleet, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived at 11.30pm and was shown to our room (545) which was shockingly small! The bed was a large single with one side against the wall my husband measured the room width it was approx. 8' wide!!! Obviously unacceptable so after complaining we were told we could be moved in the morning. At 6.45am the noise of chairs moving above... More 

Helpful?
Thank SueB21a
Alton, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel in a great location, never seemed overly busy even when fully booked so no massive queues. Sakis as the pool side bar was great as was Anastacia at the main restaurant. Gabi and the kids club looked after our children really well when they went to Kids club or participated in the evening shows. The Italian restaurant was... More 

Helpful?
Thank marcmcloughlin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel... Peaceful, atmosphere fantastic...very quiet... The people are very helpful, very kind and work very hard for the cleaning or the bar, the buffet or the reception... The buffet is amazing, and you can change to go to the restaurant "a la carte"!!! The people talk different language, it's impressive... Very good hotel, deserve 5 stars!!!! Definitely..❤️

Helpful?
2 Thank Marie A
Manchester
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently returned from 10 nights at his hotel. This was an unexpected late booking and we were looking for a laid back break. The Good Clean, excellent staff throughout, very good pools, very good and plentiful food, brilliant service at the main bar, pool bar entertaining due to guy working there (all the time it seems). The room was smallish... More 

Helpful?
Thank gizzmo00
Perth, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Where do I begin!!! Visited Serita beach for 1 week at the start if September. It is undoubtedly the best customer service I have experienced on my holidays. Every single member of staff did their very best to make you feel welcome/give assistance where necessary and generally make a holiday more enjoyable! Special shout out to Sakis in the adult... More 

Helpful?
Thank Doddzy87
Moscow, Russia
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a great 12 days vacation at Mitsis Serita. The personnel of the hotel made our holiday amazing. Rooms: We had a sea view room, which was big enough and always clean. The cleaning ladies were always very nice and kept the rooms clean and fresh. The Main Restaurant: At the entrance of the main restaurant you will meet... More 

Helpful?
Thank Victoria B
Chippenham, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

this beach hotel is very clean,the amenities were also very good lovely swimming pools with outdoor bars, on the down side the drinks were the cheapest unknown brands and the red and white wines served with the meals tasted like vineger, the food at this allinclusive was ok served up buffet style, the evening entertainment was very poor. will say... More 

Helpful?
Thank Trevhog
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Originally upon arrival we got stumped with what must be known as "The Room". The smallest room I have ever seen. The door couldn't open because of the suitcase, the wardrobe couldn't open because of the bed, the bed was barely bigger than a single bed, we felt like sleeping in the bathroom it was that small! it was a... More 

Helpful?
2 Thank Jamie S
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, I was very happy to read your positive feedback and that our quality of services and facilities exceeded your expectations. All of the team at the Serita Beach take great pride in delivering the service that we are famous for. I sincerely hope that I will have the pleasure to personally welcome you on your next stay. Best... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for 8 days at the hotel and each person working at the Hotel made my stay really special. Firstly starting with my Room 434 a big thankyou to Maria, you gave me the best room and made it even more special for me. The view from the room was overseeing the sea and sunset and quiet. The... More 

Helpful?
1 Thank Rukhsar A
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you, enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Positives - Good food , very clean , crepes and staff ( especially the beach bar guy does a fantastic job and Gabby the kids rep ) Negatives - Drinks -undrinkable ! spirits awful beer awful even the soft drinks where undrinkable the cheapest of the cheap . Rooms to small 2 adults and 2 teenagers . Evening entertainment poor... More 

Helpful?
1 Thank shellsuit1971
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Τhank you for taking the time to post your feedback from your recent stay at the Serita Beach. We value all our Guests' comments and we take them under serious consideration in order to improve the services we provide and achieve nothing less than 100% Guest Satisfaction. Please rest assured that we will address the points of your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Serita Beach Hotel

Address: Anissaras, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $69 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Serita Beach Hotel 5*
Number of rooms: 276
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Also Known As:
Hotel Serita Beach
Serita Beach Resort
Serita Beach Crete
Serita Beach Hotel Crete
Mitsis Serita Beach Hotel Crete/Anissaras, Greece
Hotel Style:
#3 Luxury Hotel in Anissaras
#3 Romantic Hotel in Anissaras
#4 Family Hotel in Anissaras
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