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Mitsis Serita Beach Hotel

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Mitsis Serita Beach Hotel
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1,257 Reviews from our TripAdvisor Community

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Showing 838: English reviews
London
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We've recently returned from a family holiday (2 adults, a 4yr old and a 7yr old). The kids absolutely loved the slides and were up and down them about 200 times I think!! Food in buffet restaurant was good. Food in the Greek and Italian restaurant was fantastic!! (Didn't Try the Asian restaurant)what you would expect from a fantastic restaurant.... More 

Helpful?
Thank SianFon
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We love this place, the food is good, 3 restaurants and 3 bars, beside the main dining room, the stuff is grate always willing to give you all the best for your vacation. fit for quite family vacation, for party people: its not that far from "malia beach" ⛱ about 15 min drive, We rented the car from the representative... More 

Helpful?
Thank Eyal E
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your stay at the Mitsis Serita Beach. We are very pleased to read that your stay with us was a very pleasant experience and we look forward to welcoming you back again. Best Regards, More 

Prague, Czech Republic
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We've returned to Mitsis Serita Beach Hotel for the 3rd time this year in July and we definitely did NOT regret choosing this hotel again.. we had the best vacation of our lives!!! This time we were given a large and very clean room on the 2nd floor that was daily cleaned by always smiling and hard-working maid. There was... More 

Helpful?
3 Thank Petra S
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you once again enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to... More 

Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a family holiday to the Serita Beach, and had a brilliant time. We are a family of 4 with an 18 year old and a 16 year old who both enjoyed taking part in the available activities. Overall, the holiday was fantastic trip, and as we have not done a package holiday in many years,... More 

Helpful?
1 Thank dgn1970
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, I was very happy to read your positive feedback and that our quality of services and facilities exceeded your expectations. All of the team at the Serita Beach take great pride in delivering the service that we are working for. I sincerely hope that I will have the pleasure to personally welcome you on your next stay. Best... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was spotless, cleaned every day and throughout the day it was monitored. Any requests made to housekeep were dealt with quickly and no questions asked. The staff were all very friendly, happy and greeted us all like we were family but also professionals at their jobs. I can't fault all the staff, they were always happy, made jokes... More 

Helpful?
Thank Hasumati-Marti O
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you very much for your review and for your kind words regarding your stay at the Mitsis Serita Beach. I was pleased to read that you have very much enjoyed your stay with us and that you found everything of a high standard. We thank you for your valuable comments. I look forward to welcoming you back... More 

Portland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have returned to Serita Beach10 or 11 times. We have stayed in different "bungalows" and each time the accommodation has been first class. The restaurant staff have been fantastic and the food amazing. As a diabetic I had no trouble finding enough and more to satisfy me. This year the animation team were particularly good. If you want to... More 

Helpful?
3 Thank PortlandTowncrier
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay for 10 or 11 times at the Mitsis Serita Beach, it is always a pleasure to receive such a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Mitsis Serita Beach continuously strives to exceed your needs and expectations; therefore... More 

Bucharest, Romania
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We have arrived to this resort interested in the Greek way of handling a summer vacation. Overall experience was OK. The personnel - excellent trained and willing to make you feel an important customer. The food - tasty, well done, mostly greek style - enough and diversified. The drinks - enough and diversified - do not expect refined tastes. The... More 

Helpful?
1 Thank Cristian N
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to write about Mitsis Serita Beach. We are very pleased that you had an enjoyable stay at our hotel. We wish you all the best! Best regards, More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

1. Took my disable father with us and we found everything was very accesible to him while he was in his wheelchair. There are slopes everywhere and the staff were always around to lend a hand. 2. Hotel was beautiful 3. Staff were very helpful, friendly and lovely. All were genuine, gentle people. 4. Food was great. - They had... More 

Helpful?
Thank Sapna O
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear guest, I cannot thank you enough for your very kind feedback on your recent stay with us. I was delighted that you enjoyed our service and that the great team I am proud to have here have also exceeded your expectations. Rest assure that we will pass your comments on to them all. We look forward to welcoming you... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived late at night and they had food for us kept by. Our room was a sea view room which had an amazing view of the whole hotel. The location of the hotel was fantastic and it was right next to the beach. The life guards on duty are always looking our for everyone and also people in the... More 

Helpful?
4 Thank ChloeMcG100
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our team members. We hope we will have the opportunity to welcome you back to the Mitsis Serita Beach in the near future. Best... More 

Erkrath, Germany
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and the team are very nice and friendly. There is 4 restaurants (one buffet, one Italian, one Asian and one Grec). All the restaurants are delicious. For me my favorite was the Italian one, with a beautiful seaview and a very nice waiter... All the personal are exceptional and very kind with the children. I really recommend this... More 

Helpful?
3 Thank Arnaud_BNI
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you very much for your letter and for your kind words regarding your stay at the Mitsis Serita Beach. I was pleased to read that you have very much enjoyed your stay with us and that you found everything of a high standard. I would also like to thank you for your positive comments about our team... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Mitsis Serita Beach Hotel

Address: Anissaras, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos > Anissaras
Price Range: $82 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Serita Beach Hotel 5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Hotel Serita Beach
Serita Beach Resort
Serita Beach Crete
Serita Beach Hotel Crete
Mitsis Serita Beach Hotel Crete/Anissaras, Greece
Hotel Style:
#3 Romantic Hotel in Anissaras
#3 Luxury Hotel in Anissaras
#4 Family Hotel in Anissaras
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